Telus

Telus Outage Report in Springhill, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Springhill, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Springhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Springhill, Nova Scotia 12/10/2025 18:20

December 10: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCTodayOfficial BC Today (@BCTodayOfficial) reported

    Health Minister @adriandix says 15k appointments were booked. Says VCH's issues were due to contract provider not being prepared for the demand - blames @TELUS for the failure but says the "questions will be resolved" #bcpoli

  • kmun ⛓ Kʀɪs ⛓ (@kmun) reported

    Fast and reliable broadband Internet access is considered an essential service in Canada, yet these giants are still failing to provide adequate service in rural and remote areas while charging more for it at the same time. Yikes. @TELUS @TELUSsupport

  • nbc_brian Brian (@nbc_brian) reported

    @jenpoww @GlobalBC Answering the phones wasn't the issue. The calls weren't getting through due to a Telus issue.

  • scaryfish Andy Roberts (@scaryfish) reported

    @TELUSsupport @jennrobertspei Side note: I can confirm that Jennifer is currently 10 out of 10 furious with the issues we've been encountering in trying to get internet set up at our new home and right now she would choose any internet company in the world over Telus.

  • helloricecake helloricecake (@helloricecake) reported

    @richardzussman is this a telus issue or a vch issue? seems a bit nuts to blame telus when vch had months to set up an online system.

  • rockymtnkelly Where is the Love? 🐱🐈 (@rockymtnkelly) reported

    @UbakaOgbogu @suepeac I'm sure Telus has a solution or the Saudis. Ten cents said they just start throwing money at more old con buddies and studies by Jack Mintz- meanwhile the world class university that could do this needs funding increased not cut

  • BCTodayOfficial BC Today (@BCTodayOfficial) reported

    Lee asks about contract for service provider developing BC-wide online #Covid vax booking option, which isn't set to be up and running until April 12. Then he wants to know if the gov's position is that Telus breached its contract with yesterday's issues #bcpoli

  • slowmanluis slowmanluis (@slowmanluis) reported

    @katiederosayyj @toddstonebc @shirleybond didn’t know you were a phone technician too quite impresssive. Why not volunteer and fix telus’ problems? 🙄

  • katiederosayyj Katie DeRosa (@katiederosayyj) reported

    Health minister @adriandix blamed the call centre failures, particularly the complete crash in Vancouver Coastal Health, on Telus, the contract provider. He said the issues were “unacceptable” and that Telus “failed us”. #bcpoli

  • 604kev Kevin (@604kev) reported

    @chengsophia @j_mcelroy @TELUS Please don't "feel bad" for a large greedy corporation that failed to deliver their agreed-upon contract terms.