Telus outages and service status in St. Alban's, Newfoundland and Labrador

Problems in the last 24 hours in St. Alban's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Alban's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Passive Prairie F.I.R.E 🇨🇦 (@prairieFI) reported 6 minutes ago

  @genymoneyca Have had zero issues with Public Mobile so far with my teens phone. Was looking forward to using my @WealthSimple discount on my contract renewal with Telus in January, I might have to consider Public as well.

• 
  Lewa of Lewahairs (@iwalewa_x) reported 6 minutes ago

  @simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr

• 
  Edohotep (@Edohotep) reported 8 minutes ago

  @TELUSsupport Ironic that a "how can we assist" reply doesn't reference anything I actually said. As for contacting Telus after-hours, outsourcing to other countries--those accents are too thick to make a conversation possible. Scripted responses to match scripted phone support, I guess.

• 
  czar (@saurfey) reported 9 minutes ago

  @TELUSsupport @TELUS When I saw my current plan on your website, it was advertised as $45 for 5G+ Select 175 Canada-US-Mexico (up to 2Gbps), but when I signed up and ported my number from Public Mobile, I would get billed $55 instead. Why is that the case? Help please.

• 
  Dave G (@deive) reported 13 minutes ago

  @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho

• 
  World Citizen (@HannieOkello) reported 16 minutes ago

  @TELUSsupport Over 5 yrs. Just send out one of your support tech to that area! You can not maintain customers with such abhorrent service! If you don’t have WIFI, Telus is worthless in that area!! No Network on its own!

• 
  Kjzil (@Kjzil1) reported 17 minutes ago

  @VoteCanadaCom I haven’t had landline service since April. Have called @Telus repeatedly, keep getting told “they are coming”. They must be walking here from India. Will be cutting off payments since I am not receiving any service. Also switching my cell phone provider.

• 
  Benjamin Ferguson (@ballisticpantz) reported 22 minutes ago

  @TELUS @TELUSsupport 1/2 <29 days since I had to get my network profile re-provisioned by someone with adequate administrative privileges. 90 minutes & finally talked to a floor supervisor who apparently is connecting to back-end technician. Cautiously optimistic while I wait..

• 
  Onashi Gitsune (@OnashiGitsune) reported 22 minutes ago

  @bears_aware @VoteCanadaCom @TELUS Rogers does it too. I chased a stinkard who was dropping flyers on the floor and knocking on our doors. They pay landlords to give them a key to our maiboxes so they can stuff them with ****. Plus they robocall several times per week from different numbers.

• 
  Stanton (@StantonsLab) reported 23 minutes ago

  @DarrenJMoots I posted on my old account that I was selling telus at 20 in January Mty why has been a real dog but it's very short sightedness They're closing down all their crap businesses basically Papa Murphy's and they're going to come out way better Short-term pain long-term gain It's a huge holding of mine like top 10