Telus Outage Report in St. Alban's, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Alban's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Alban's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anita Ericksen
(@anitakm) reported
Must often use hot spot, wifi often down. Two year contract, $68 a month for no service. Rep quote "you're getting the service (6 and under speed) its just not as good as you want it to be." No discounted rate? It's about time Telus @TELUS @TELUSsupport @telusmobility
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Dave Pasin
(@dave_pasin) reported
@telus is most screwed up, bureaucratic, inept communications co in existence. Can’t see how any could be worse. payment systems don’t work, over billing, little to no customer service. @JustinTrudeau why does your govt allow this & similar CO’s to abuse consumers like this?
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Aitana
(@aitana_arcana) reported
@MeaganLoose our shaw internet is down for some reason and they cant send anyone to fix it til Jan 12th and Telus (who we're now trying) cant come til Jan 5th so on the 5th we get internet but til then, no
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Anita Ericksen
(@anitakm) reported
Telus smart hub oversold in my area. Known problem since 2017. Over 100 tickets making this an area of concern, though not high priority? Very sketchy internet. Locked in a two year contract since 2019. Why keep selling? #mulhurst #mameo #alberta @TELUS @TELUSsupport
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Anna Borshin
(@stephanuch92) reported
Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬
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Rick Armstrong
(@Nikarax) reported
@Darcy_Lussier All I know is that if I were to switch to a new phone, my $55/mth Telus plan would double to $110/mth after financing was added in. The new structure is horrible.
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Raza Zaidi
(@rzaidi34) reported
@TELUSsupport @TELUS Thanks for nothing. Gonna charge me $130+ in fees for switching accounts. For what? Being a 20plus year loyal customer? Ok cool gonna take my 6lines off your company and head over to @bell I think they want my money
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hairgirl
(@hairgirlskh) reported
Have been on hold at Telus for a long time...need a live agent’s assistance, this is unacceptable customer service! #telus @TELUSsupport
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Trevor Lysyk
(@TrevorLysyk) reported
@ajohnsocyber So incredibly stupid - ISP's in Canada (Shaw and Telus out my way) offer unlimited plans on all tiers. My 1Gbps plan is $120/month, unlimited data.
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Clément G.
(@clem685) reported
@TELUSsupport and @TELUS is it normal for cust serv agents to hang up on customers after 4hrs on the phone w no resolution to billing issues #poorcustomerservice #notacceptable