Telus Outage Report in St. Alban's, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Alban's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Alban's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kent Hurst
(@KentHurst19) reported
@TELUS if Telus can’t provide customers outside of the city decent service we should not be expected to pay full service price, 3 phones on my account and none will work on the Trans Canada, at home only on Wifi, can see the cell tower from my house, but Telus won’t use it
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mary ryder
(@MaryRyder013) reported
@TELUSsupport have put in complaint directly via website so no point in duplicating effort. Surely I can't be the only one complaining about several calls re: 'replacing the copper wire' - it sure sounds like a scam - or an attempt to pressure customers to sign up for unwanted telus purefibre
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Lethbridge News Now
(@lethnewsnow) reported
UPDATE: Service from #Telus has been restored.
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Benson H
(@hawkygoalie) reported
A @TELUSsupport business technician supposedly couldn’t reach me on my Telus mobility phone (no missed call) and didn’t bother to call the main business number. Worst of all, they cancelled both the appointment and the ticket for support. Start from square one.
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guywith2thumbs🇨🇦
(@guywith2thumbs1) reported
I have a limited data plan on my Telus phone. Just received a text from @telus waiving overages for the next 2 weeks. I assume because I live close to where the tornado touched down in Barrie. I’m ok but thanks Telus. Worth a shout out to you.
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Literally Sarcastic
(@dashate24) reported
@edmontonjournal @TELUS Starlink is literally available now for cheap as ****, why not do that instead?
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The Stimulus Pumper
(@elon_lord) reported
@eric_periard @WholeMarsBlog Then don't lol Just find it ironic that you happily pay overpriced $100 CAD/month to Rogers/Telus/Bell for Phone service
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LilVil
(@8ityup) reported
@telusmobility After being a loyal Telus mobility customer since I began using a cell phone, I am leaving! Beyond disappointed in your service towards loyal customers.
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fresh chapati
(@freshchapati) reported
@TELUSsupport @TELUS So, when did your "24/7 technical support" for services become business hours only? Any chance you can update your website or does your incompetence go further than the ability to do so?
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Melanie Clark 🍁🍊
(@melclark65) reported
@awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!