Telus

Telus Outage Report in St. Alban's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Alban's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Alban's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Alban's, Newfoundland and Labrador 12/13/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • peepstein Ed (@peepstein) reported

    If providers like TELUS, bell, Shaw, and Rogers integrate their networks too deeply, then a single failure in one network can cascade. It’s wiser to have critical services like banking and ECOMM on multi-homed networks.

  • butterrcup Mary-Anne Crevier (@butterrcup) reported

    @Kirsten_Hume No, Rogers was broken. Telus, Shaw, Bell.. and every other Canadian telecom was working just fine.

  • DigitalAdwa Ben (@DigitalAdwa) reported

    @TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?

  • Gypsymouse GypsyMouse (@Gypsymouse) reported

    @CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!

  • MasterYodaMB Master Yoda 🇰🇬 (@MasterYodaMB) reported

    @TorontoStar They should open up the market. There is no competition. Service and quality is awful and technologies falling behind the rest of civilized world. Rogers, Telus they are rapping their customers! It so expensive for ****** quality.

  • GavinoGav Gavin Doidge (@GavinoGav) reported

    @Deborahpaleczn1 @CP24 Virgin is owned by Bell. Bells service didn’t go down, it was slower than normal due to an influx of customers relying on their service for their everyday activities. As a Telus customer (they run off bell in Ontario), while it was annoying it still worked for some things.

  • cdnbeer Cody Lobreau - BeerCrank.ca (@cdnbeer) reported from Brandon, Manitoba

    @RogersHelps I've been with Rogers for 17 yrs and I'll be switching to Bell or Telus once my contract is up. TWO outages in just over a year?! That's not reliable at all, also if 5G is supposed to be the "next great thing", the latency is always over 100ms, that's bad service in modern times

  • Ramande13388551 Ramandeep Brar (@Ramande13388551) reported

    @KDowney83 @Rogers Leave rogers go with @TELUS way better phone with bell even better rogers every few years they go down and blame it on updates last time this happened was April last year

  • Mystic_Gogeta Gogeta (@Mystic_Gogeta) reported

    @MsJLopez @RogersHelps Lol I hope you understand an outage like this can happen to telus and bell as well. Quit acting like Roger's did this intentionally damn you people piss me off

  • Nacho__Bizniz Nacho_Bizniz (@Nacho__Bizniz) reported

    @fionaross15 @birgitomo @Rogers It's not just 'who' runs these communications systems, it's how many there are available to choose from. If one goes down, we should have a service in the home from another provider. eg: Internet with Bell; phone with Telus. You can still communicate if one goes down.