Telus

Telus Outage Report in St. Alban's, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Alban's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Alban's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Alban's, Newfoundland and Labrador 01/07/2026 22:35

January 07: Problems at Telus

Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jwmox John Moxin (@jwmox) reported

    Hey @TELUS you guys have owed me $89.36 for months now. My account is cancelled and I can no longer access it. One of your customer service reps told me you'd mail me a cheque. What's the hold up?

  • 570NEWS 570 NEWS - Kitchener (@570NEWS) reported

    MORE: This follows an issue Telus subscribers were facing when awaiting their text notification regarding a vaccine appointment. The telecommunications company inadvertently blocked texts from the region. Affected individuals will be offered appointments in the coming days/weeks.

  • jordaynwastaken jj🎰 (@jordaynwastaken) reported

    @hashnapp WTF TELUS I JUST WANT TO RALK TO GREEN BLOB MAN AND YOU ARE MAKING IT SO I XANT

  • emmapedersenful Emma Pedersen (@emmapedersenful) reported

    @TELUS i went to a telus store to ask for help about koodo, because their online help tool is broken and theres no number to contact an agent... and your reps told me id be better off joining virgin or bell than trying to get a phone number to call an agent for assistance

  • harmlessvirus cyrus (@harmlessvirus) reported

    @TELUS your customer service has to be the worst had me on the phone for over 2 hours still did get to talk to nobody the internet is by far the worst in Canada

  • KimboCrockett Kim Crockett (@KimboCrockett) reported

    5 weeks since I created an internet account with @TELUS and still without any internet. With nobody in customer service capable of giving me a reason why they can't get me connected to the fiber optic above my front door. 🙃🥱

  • YEGBierFrau MScott, Edmonton socialist (@YEGBierFrau) reported

    @ryanbolin I think the leisure air travel is to finance the underserved routes. No private company would serve those routes without regs. And I have the same story of a cell phone not working on Bell networks because it was a Telus phone. That's just old tech incompatibility.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @TimoVainionpaa Either way, 90 days from now will be: -An R&V from Bragg -An R&V from Xplornet -An R&V from Videotron -An R&V from Sasktel -An R&V from Bell -An R&V from Telus -An R&V from Rogers & at least 2 court filings. Never negate regulatory red tape. See u in 2023.

  • acej_leafs Ace (@acej_leafs) reported

    @570NEWS @RegionWaterloo I wonder if this would also include ported numbers from Telus to Rogers?? My wife ported her @telus number to Rogers and did not receive her vaccine appointment text. We would never know if she had not called.

  • sem3em SemSem (@sem3em) reported

    @TELUS this how Telus deals with a customer aftern 10 years of being loyal and not shopping around! Telus makes a mistake, you don't pay, Telus reports you to Equifax and Transunion! Then fixes the problem! #CustomerExperience #CustomerService