Telus outages and service status in St. Lina, Alberta

Problems in the last 24 hours in St. Lina, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Lina, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  World Citizen (@HannieOkello) reported 6 minutes ago

  @TELUSsupport Over 5 yrs. Just send out one of your support tech to that area! You can not maintain customers with such abhorrent service! If you don’t have WIFI, Telus is worthless in that area!! No Network on its own!

• 
  . (@its6o4) reported 12 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 12 minutes ago

  @TELUS While struggling to describe the painfully simple problem with my telephone wire on the phone with Telus las night, I helpfully suggested they send a guy with a bucket truck and 30m of new wire. Instead, today they sent a guy in a minivan with a turban and no clue, and no wire.

• 
  Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported 15 minutes ago

  What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

• 
  Rod` (@Bugwood_Ranch) reported 20 minutes ago

  @bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎

• 
  Carey Bolam (@CareyBolam) reported 20 minutes ago

  @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance

• 
  Bon (@bon_muses) reported 22 minutes ago

  @TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers

• 
  starfishlb (@Starfishlb) reported 24 minutes ago

  How to ruin a business by @telus a business moves & brings telus they state same # but lie & then stated same accnt # but lied & then cut off the bus bc bus was paying old accnt # and telus not set back up 10 days later !!! WTF on hold for 8 hours not fixed

• 
  Unacceptable Andrew Scheelar (@andrewscheelar) reported 25 minutes ago

  @govt_corrupt Signed up to new internet provider after Rogers made Shaw turn to **** and it was included in the price. They're just giving cable away now (really it's just a Telus locked android box and "cable" and internet are the same physical wire and digital signals now anyway, it's all the same now) But if it cost anything we wouldn't have gotten it.

• 
  Parental Advisory (@Parental_OnX) reported 25 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.