Telus

Telus Outage Report in St. Marys, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Marys, Ontario 01/14/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Michell16715337 Michelle K. (@Michell16715337) reported

    @Jenfeds73 @TELUS_Spark @telus another reason I dislike you. You doubled my elderly mother's bill and called her a liar when she pointed out the contract she has with you....just hoping she wouldn't notice?!? You are the worst human scum out there; training your employees to be equally as scummy!

  • waynestadler Wayne Stadler (@waynestadler) reported

    @cherry_grant @TELUS @TELUSsupport I cancelled land line, cell and internet with Telus back in 2005 and will never go back. It appears they haven't improved much.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Guess who has to call Telus in the morning to ask what ******** is going on? I returned my old phone for a rebate & apparently they lost it. FML that money was supposed to buy bus tickets & a few more groceries. I got confirmation that they received it last Friday. So WTF!

  • rdumaresque Reggie D. (@rdumaresque) reported

    @TELUS had me wait on the phone for an hour last night because I got a roaming charge and I haven’t been outside the country. Transferred me to the wrong department only to tell me that I would have to call back again after my next bill for them to fix their mistake.

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport We've been on the phone with 5 different departments (for longer than 80 minutes) with no solution. Is there anything or someone else we could be in contact with? We both work from home and need internet service.

  • cherry_grant cherry grant (@cherry_grant) reported

    @shiftkicker @TELUS @TELUSsupport that kind of thing is another reason why I want out. slow, lousy customer service.

  • Chnks_bg Christa (Brownlee) Kuepfer (@Chnks_bg) reported

    @Mornington1919 is the tower up and ready yet for 5G? Telus service sucks for country folks with it being down

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUSsupport @TELUS I had to speak to too many people and departments who each had to read through pages of “notes” and *still* couldn’t answer the question “Is service available at my address”. Three weeks I waited! Two guarantees of callbacks within a day with an answer, and nothing, both times!

  • cherry_grant cherry grant (@cherry_grant) reported

    @CP_CNC @TELUS @TELUSsupport but it’s a lot more reasonable, and telus customer support hasn’t been helpful for me and I’m not into fighting anymore.

  • marcedge1 Marc Edge (me/he) (@marcedge1) reported

    I thought @shawcable had bad customer service, so I switched to @TELUS . . . almost unbelievably, they are even worse @TELUSsupport