Telus Outage Report in St. Marys, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Marys, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
@Canuckjd I have a bunch of emails with Telus that's the problem. I know I can keep them if I switch, but as a former employee knowing what goes on, I can guarantee it will be a complete disaster even as I leave for Shaw.
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Tushar Mehra
(@MehraTush) reported
@TELUS - Your technician punctured a water sprinkler pipe in my building which has caused extensive water damage to my unit. It's been 4 days and #Telus has not even bothered to reach out. Please own up and help
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dshaydon
(@dshaydon1) reported
@JonathanWNV Going out on a limb here and I predict EnerGuide advisors will be less helpful then a Telus help line
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CBT: crash bandicoot therapy
(@auzziejlee) reported
so thank you telus for basically creating the inconvenience that affected the internet service you provided for both households for that length of time and this new one you caused which is made even worse during pandemic time thank you for absolutely rawdogging us
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*boop* ½💉
(@Sir_Boops) reported
@Fenix_Pony Dump them and goto one of the mid tier brands, they're all the same price ( way more data, 50$ for 8GB promo ) so your choice is just what network Telcos in Canada are trash Virgin - Bell Koodo - Telus Fido - Rogers
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canuckjd
(@Canuckjd) reported
@yegventures That’s ultimately why I created a more generic email account for myself (outlook, gmail, etc). I stopped using Telus and Shaw branded accounts so I could switch providers without problems.
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Spencer Bennett
(@spencerbennett1) reported
@yegventures @TELUSsupport @TELUS Wow, that’s quite the support call. I hope things work out for you.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
After saying that dumping the phone number was not a resolution, @TELUSsupport is now looking into converting me back from fibre to copper in order to get my phone working again. @telus #telus
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CBT: crash bandicoot therapy
(@auzziejlee) reported
telus is actually a ******* meme bro they indirectly throttled their own internet service and the guy that came to my place LIED as to what his name was???? as well as fail to reroute us to the proper technicians to get us an appointment to get proper service
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Binny
(@BinnyKochubaby) reported
And now your agent tells me to call in the morning because he cannot troubleshoot the issue with your equipment. @TELUSsupport @TELUS you do realise this is a safety risk? What is the point of paying bills if you are not accountable for your equipment or your service?