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Telus

Telus Outage Report in St. Marys, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Marys, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John786717632
    cape (@John786717632) reported

    @TELUS The worst company and service ever. I tried to switch my internet and tv services to Telus they show up and don’t even have fiber run to my house. They had my front yard dug up for 1 1/2 years. They have a technician waste half my day and can’t even give me services

  • CaribbeanBreez_
    CaribbeanBreeze (@CaribbeanBreez_) reported

    @WhittyPics @reneritchie Same issue occurred with CDMA networks over a decade ago - Verizon and Sprint in the USA, ClearNet (became Telus), and Bell here in Canada. Nobody cared back then no complaints then.

  • PaulEAndrews
    Paul Andrews (@PaulEAndrews) reported

    @TamaraVineberg @Bell I don't think they care! I tried reaching out to @TELUS for my parents. They offered $5 discount on basic $80 plan. So two phones, $150/month for phone service is a bit much for seniors on fixed incomes. And $80 a month is a little outrageous for anyone to pay IMO.

  • RueNahcMohr
    Rue Mohr (@RueNahcMohr) reported

    I think this explains the sudden uptick in junk mail. The login credentials for my account to sign up for a doctor was sold to Telus, who would have 'shared' the information. GRRRRR. @TELUSsupport I can sue you for selling my information right?

  • MirzaZafar321
    Mirza Zafar Mehmood (@MirzaZafar321) reported

    @TELUS Don't believe any deal from Telus. guy came to my door. I took home & cell phone package. service is bad and monthly bill is much higher than premised. Called 15 times, my issues is not fixed. Telus loyalty guy Peter told me don't trust on door knocking guys from Telus.

  • sssssshyone
    Sssssshyone (@sssssshyone) reported

    @TELUSsupport advice PLEASE. I've got a home phone line ripping off the side of my house, dangling lower & lower. Who at TELUS should I be talking to, and can you help me out with some contact info? Tried calling the general contact line, never get anywhere.

  • JJTwyford
    Justin Twyford (@JJTwyford) reported

    @TELUSsupport It was right. I called back and WASTED over an hour trying to get my order released. Now my order is delayed. Worst experience in my 20+ years with @TELUS and seriously had me considering options.

  • FunkybunchesOO
    Mark Johnson (@FunkybunchesOO) reported

    @TELUSsupport The Telus tech who went to add internet to another unit in my building unplugged mine. And then a week later Telus after I complained finally sent a different tech to the fix it. Stop hiring contractors who don't GAF.

  • John786717632
    cape (@John786717632) reported

    @TELUSsupport The worst company and service ever. I tried to switch my internet and tv services to Telus they show up and don’t even have fiber run to my house. They had my front yard dug up for 1 1/2 years. They have a technician waste half my day and can’t even give me services

  • JockCartier
    **** Cartier (@JockCartier) reported

    @GreysonKnutson @stevensandor Yeah, I'm on Telus so we've were treated to it for free for most of the time... and it mainly just seems like one big informercial for their OTT service. Nothing compelling. It was like an afterthought. Even the guide listings were terrible