Telus

Telus Outage Report in St. Marys, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Marys, Ontario 11/12/2025 22:30

November 12: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges43285 Hodges43285 (@hodges43285) reported

    Another week, another reset of my Telus box because it refuses to record … again, still. I suppose Telus will again point out the obvious “help” online. Tell me why they call it @TELUSsupport again?

  • ElhannaTV Elle (@ElhannaTV) reported

    Hey @TELUS, I'd love an evening of uninterrupted internet. Outages at peak time every single night. So far this month you've ruined 3 raid nights and about 15 dungeons. Maybe fix your service?

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    Did the brothers select the location at random and or discover the lack of cell service and use it to their advantage? Cell customers and residents have complained for months since Telus took down a tower in the area, and Bell uses Telus network so many without cell service.

  • giulianainvan Giuliana (@giulianainvan) reported

    @REWoman @Rogers Telus was the exact same here. Found a plan that would cut my bill by $100/mo. I let them know I had found this deal and what could they do as a 14 year customer? Their “deal” was still $60 a month higher. When I called to cancel the whole thing, suddenly a match ws possible. 🙄

  • pauljohnson360 Paul Johnson (@pauljohnson360) reported

    @TELUS WTF is going on? I'm trying to get Fibre services installed for 5 DAYS. Hours on the phone, being told different things by different people. I just want to buy your services but you're making it impossible. If you want my business, have a senior manager contact me.

  • droidsznn droid (@droidsznn) reported

    @Shawhelp I ******* hate yall my wifi hasnt been working for 4 hours after a powerr outage yall some ******* losers im dead bouta switch to telus

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jpmacnab I clicked *sigh* Only cuz u made me though. I stopped 52-s in. Know what I got out of it? He is completely out of breath just from walking for 52 seconds. he had trouble speaking like he just jogged 12 km. Doesn't seem healthy. He should use a Telus health app & get advice.

  • tleehumphrey Lee Humphrey (@tleehumphrey) reported from Norris Beach, Alberta

    Man I wish there was an alternative satellite TV provider in the #BuckLake area. @TELUS has been absolutely terrible since I inherited this system. #DisappointedAgain

  • HrjSC13 Hrj (@HrjSC13) reported

    @edmontonjournal I have Telus stone-age internet 50 mbps speed when I asked I don’t want that slow internet Telus told me I have to pay $2000 for cancel the contract, and as always contract is a documented robbery.

  • A_T_Kelly1 Adrian Kelly (@A_T_Kelly1) reported

    @tleehumphrey @TELUS I've run 2x4k streams plus laptop and tablets/phones, with Telus 75 and can still down load a movie to my Kaleidoscape server