Telus

Telus Outage Report in St. Marys, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Marys, Ontario 12/21/2025 00:50

December 21: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigassluigi big *** luigi (@Bigassluigi) reported

    Can someone call telus and tell them to SHUT ******** UP on my behalf

  • marialoi maria loi (@marialoi) reported

    @TELUSsupport Hello Telus Support, I thought my Telus Home Service is taken care but I just got to pay extra $10 and a couple of cent WHEN I OWE $.00! WHY? Your Bal and Candee at Telus Corp in Burnaby took care of it, NOW Telus claims I owe $10.and a few cents! I always pay one

  • CPINetworks CPI Networks (@CPINetworks) reported

    @TELUS Today I have spent 5+hours dealing with the most incompetent customer service reps in 10 + years while calling Telus Mobility. Trying to get a $10 dollar Tablet plan that shares my unlimited plan data. Regret leaving Rogers! Still don’t have CSR that can help😢

  • hyperlynx100 Hyper Lynx 💯 (@hyperlynx100) reported

    @TheCigarDungeon @AnthonyLacavera Rogers and Shaw don't even compete on wireline. They're service areas don't overlap at all. Telus is the only major ISP competition for Shaw. So the deal wouldn't change the number of competitors in the market. It's just tougher competition for Telus when Rogers takes over.

  • TrevorJain Trevor Jain (@TrevorJain) reported

    @RGSportsPhysio Some folks may support TELUS and Shaw as health care business in Canada. I don’t. Maybe you do or don’t. But that is what I am talking about. Prior to launching its important to ask.

  • shawn11627 Shawn GDS MPT (@shawn11627) reported

    @TELUSsupport WTF Telus. Get your **** together. Can't reach Customer Service. Virtual chat gave an email address that is no longer supported. My order status says shipped but I didn't receive an email with the tracking number that your site says will occur.

  • tahini ⁉️ (@tahini) reported

    Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.

  • cosmo8806 XP (@cosmo8806) reported

    @Rogers I feel compelled to say your Xmas TV ad is an agression to every sense, the laziest Fr translation, and so stupid and bad that it's unbelievable a non-brain damaged manager authorized it. It makes me want to volunteer, going door to door and make people transfer to Telus.

  • LarenzoJensen Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Told @TELUS to take a hike over year ago. Seems like they have a problem with understanding that. They conned a senior & they were paying a criminal amount for stuff they didn't need or know anything about. Never trust any of their door to door con people.