Telus Outage Report in St. Paul, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 21: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Chase LaBerge (@CJLab27) reported 6 minutes ago

  Now, I am looking for a new provider. I need good service out of town, not just a cheap local provider. Leaning towards staying on Virgin's towers (so Bell or Telus), but I'm open to hearing what you guys have. Thanks! #virginplus #terrible #reallymad

• Helen P🇨🇦 (@SadieP2010) reported 13 minutes ago

  Need some advice, who has better internet service Shaw or Telus? Telus tells me they have dedicated lines while Shaw has to share lines, anyone know if this is true? I have been offered a great deal to switch but need some details?

• Kat (@TheKatsMeow18) reported 20 minutes ago

  Very happy with the superior show stopping service I received from @telussupport . They made a mistake but Fred from Telus worked with me to resolve it. Everyone makes mistakes , but companies who truly care work to correct it . Fred came through in leaps and bounds. #telus

• Steve Kendall (@SteveKendall79) reported 20 minutes ago

  @deanstoltzchek Sproat Lake area Telus customers have also noticed a drop in service since last year as well.

• Heather Hamilton (@Heather_EIA) reported 22 minutes ago

  Is this Crappy Customer Service Month? @Torrid : 8 failed orders. Response? Keep trying, better luck next time. @TELUS 3 calls, Cable still wrong. @DHLexpress double bills me. After 4 VM menus: "this # not in service" <click>. Surely *somewhere* has decent service #YEG ?

• Inugo Obtuse (with a purpose) (@inugo1) reported 24 minutes ago

  @nationalpost @TELUS Holy ****, National Post is one giant ad for big companies. Gross.

• Taylor Doll (@iamtaylorjess) reported 26 minutes ago

  I was all set up switch from @ShawInfo to @TELUS internet when Shaw swoops in w a last minute offer that I simply could not refuse. I call Telus to see if they'll beat it. Telus says since I'm a new internet customer they can't, but (2/x)

• Usha (@MathStudio_Usha) reported 26 minutes ago

  Talking to Telus brings about migraines. I keep thinking about how small Telus has made me feel through this whole process because I threw a box away and it reminds of how teachers withhold pencils from students and make them feel bad for losing things. DON'T do it.

• Quinn Mell-Cobb (@QuinnMellCobb) reported 31 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• Ess Dee (@essdee22) reported 34 minutes ago

  Any internet outage by @telus in #Surrey location near 132st and 84th ave @TELUSsupport ???