Telus

Telus Outage Report in St. Paul, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Paul, Alberta 12/09/2025 12:20

December 09: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Got2sayso T. Annette (@Got2sayso) reported

    @telus Why such 💩y service in Montreal?

  • RachelDoesThis Rachel B (@RachelDoesThis) reported

    Anyone else in #yql having issues with their internet today? I’ve been without internet since I got home from work. Tried all the troubleshooting but no dice. #Telus @TELUSsupport

  • jawdys LOL (@jawdys) reported

    @TELUS @TELUSsupport good job on ripping your customers off that did not travel over a boarder but you charged roaming. saying its my fault I have my data roaming on, even tho I've never turned it on. for a big company, you think you could spare the $12 but guess not. bravo.

  • SharcHart Steve Hart (@SharcHart) reported

    Anyone else having problems with annoying Telus salespersons at their door?

  • Zbolt007 Zolton Yaremie (@Zbolt007) reported

    Hey @TELUS your coverage outside of urban centres is absolute trash!! Nothing like having a "$2000" phone and the worst service and most dropped calls I've had since a flip phone, for the amount we pay you guys this is pathetic, sick of dropped calls already

  • Shimoofekry Shaimaa Mouftah (@Shimoofekry) reported

    @TELUSsupport The worst decision i made when I arrived to Edmonton is purchasing a prepaid plan from Telus! They ripped me off and not worth the money!

  • thesteephill Brent Faulkner (@thesteephill) reported

    @TELUSsupport I still haven’t heard back from anyone at Telus re: this problem.

  • indira2110 indira P (@indira2110) reported

    @RogersHelps didnt expect this again after major outage. What a joke of a company #rogersoutageagain #rogersoutage #rogersinternetoutage. Time to switch to other service providers in Toronto. @bell , @TELUS any offers for internet please. Ready to switch today.

  • chisio Siobhan C (@chisio) reported

    @TELUSsupport I am so frustrated with your service. I have recently switched back to Telus from Rogers and fear this was a terrible mistake. I have had problems w voice mail for 3 weeks I call tell long story again multi times you call bck I’m working lv vm don’t work 🤬🤬

  • Rad_Nikki_ Nikki (@Rad_Nikki_) reported

    @allsystemsjo Have you tried using the telus health app? I use this if I can't get in right away to see my gp and they forward everything to your gp after. They can help with med refills, referrals, etc.