Telus outages and service status in St. Paul, Alberta

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Paul, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M.A. - "Losers always whine about their best" (@LayThemBare) reported 38 seconds ago

  Have any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption

• 
  Rob B (@BoppinBobby) reported 2 minutes ago

  @TELUS Tsn and CTV 1, basically all the world cup feeds have no signal.

• 
  W.C. (@Joe33932) reported 3 minutes ago

  @TELUSsupport When will you fix the constant sound drops on the tv. It’s happening too frequently when will Telus address this issue that’s been going on for years now.

• 
  Michael Bentley (@MPBentley) reported 4 minutes ago

  @TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment

• 
  Stewy 75 (@stewy75) reported 5 minutes ago

  .@TELUSBusiness promised TMC customers a “seamless” transition. That hasn’t been our experience. Today our business alarm stopped working. After hours on the phone, multiple transfers, and repeating our story over and over, we were told our account had been closed for “missed payment.” We have 15 TELUS Business Mobility lines, multiple TELUS security accounts, every account is on pre-authorized payments, and we’ve never missed a payment. Our other security accounts are still there. Our be business account has simply disappeared. A business shouldn’t be left without alarm monitoring because of what appears to be an account migration error. Someone at TELUS needs to take ownership and make this right.

• 
  Colleen E. Jordan 🇺🇦🌻🇨🇦🦩 (@ColleenEJordan1) reported 10 minutes ago

  @jodyvance @TELUS Does your video ‘wig out’ (quit!’)? Had that issue for weeks including hockey 🏆 OT! Insisted on a person coming to house! Turned out our WiFi box was broken! ‘Canceling’ threat helps. 🤞🥰

• 
  Wes (@AFKnownWes) reported 10 minutes ago

  @jodyvance @TELUS It’s bigger than you think. Under new CRTC guidelines, all of Canadas Telecom’s are to switch to an App based service system. All staff are going to be canned, no more call centres. Rogers is ****** too!

• 
  NK (@786110bsmla) reported 11 minutes ago

  to a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.

• 
  Bad Pitt (@thebaddestpitt) reported 15 minutes ago

  @TELUS @garymasonglobe Don’t do DMs. Do it publicly so we can shame your brutal customer service.

• 
  Anne Greig 🌈❤️🇨🇦🎶🇨🇦🇨🇦 (@AnneGreig15) reported 16 minutes ago

  @SullyCanuck87 @jodyvance @TELUS I have had 10 techs out in 8 years and gone through 6 modems and rewire and still having issues and each time l am on hold for at least an hour