Telus

Telus Outage Report in Stratford, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stratford, Ontario 01/15/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hunnymoonbaby hunny “i shrunk the kids” moon (@hunnymoonbaby) reported

    @TELUS was harassed and thrown around to five different people and still didn’t have my issue resolved @TELUSsupport this is the only way i can complain i guess

  • TroyOneil9 Troy Oneil (@TroyOneil9) reported

    @TELUS @TELUSsupport #Telus I think it’s time you do a mass hiring for customer support!! Nobody should have to wait over an hour when needing assistance. Start spending your billions on new employees.

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

  • gamer_burner MrGamerBurner (@gamer_burner) reported

    @SerenityFel @TELUS Mine just went down as well. Using data now

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    I don't understand how my rural Telus mobile internet can go down for like 90 minutes but my smartphone also with Telus worked fine lol

  • HavixbeckPaula Paula Havixbeck (@HavixbeckPaula) reported

    @TELUS can someone please direct message me. We have numerous phone issues in our house and can’t get through to your phone and there is no staff at 2 of your Winnipeg kiosks.

  • laura_compton3 Laura Compton (@laura_compton3) reported

    @TELUSsupport @TELUS So far 9 hours of my time + 2 in store reps + 4 chat support reps and NO resolution for an issue that YOU caused. Now I’m told it will take until the end of the month. This is completely unacceptable. #frustratedcustomer #justwantedtoupdatemyphone

  • jenminicooper Jen (@jenminicooper) reported

    @TELUSsupport I was an ADT security customer. I am now Telus and I can't access my account. I am trying to reset my password but the email that you have on file is the wrong one - so I can't access the reset email. I want to call or email someone about this. Please provide contact info. Thanks

  • mcguapco Andre (@mcguapco) reported

    @TELUS everywhere I go in my city I only have a max 2-3 bars data-wise, most places 1 bar. Windsor ON, please fix

  • drivermcivor DM (@drivermcivor) reported

    @Bell Don’t do it. I live in Vancouver and get 1 bar of service with Bell. They have no infrastructure compared to Telus.