Telus outages and service status in Stratford, Ontario

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stratford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Tom Mark (@TomMarknews) reported 3 minutes ago

  @garymasonglobe @TELUS I've had problems with Telus for the past year. Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge fore the remote. Tech put in a new order saying 7 to 10 biz days.

• 
  Alberta Working Forward (@ABLabourToday) reported 3 minutes ago

  Ranking of the 3 worse Canadian cell phone companies, based strictly on consumer sentiment. 1. Rogers Wireless (Worst): Consistently generates the highest total volume of consumer grievances in the country. 2. TELUS Mobility: Experienced a staggering 78% spike in year-over-year complaints. 3. Bell Mobility: Rounds out the Big Three with 17% of all national complaints. The number one consumer complaint with these Canadian cell phone companies is incorrect billing and unexpected charges. "Almost" Criminal.😡 ------------------------------------ 🏅The Best: Freedom Mobile: Freedom is highly praised by consumers for aggressive pricing and a firm commitment to "no price hikes" contract guarantees.

• 
  Jay A (@rodice11) reported 6 minutes ago

  @TELUSsupport From your AI to your live support, the help i have received regarding official business about a complaint is non exsistant. Telus has turned into such a **** company. Ive done everything I can to resolve the matter, now I find out you didn't even log

• 
  Kelly Belle (@KellyBelleO) reported 7 minutes ago

  @TELUS I don't know who's running things at telus, but they really don't like putting an offer on the table for their customers. Basic customer service is seriously lacking. 🙄

• 
  David Paul (@DavidPa43499388) reported 8 minutes ago

  @JonFraserTF @TELUS Rogers is the worst Victor Dodig is the new CEO interesting to see if he can turn this company around as CIBC did very well under his leadership

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  Mary (@Mary54661403) reported 13 minutes ago

  @TELUS Had the acct. for 4/5 years had no problem, now when trying to log in they don't recognize my email or password and yet I still get my bill through my e-mail??

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  Colleen E. Jordan 🇺🇦🌻🇨🇦🦩 (@ColleenEJordan1) reported 16 minutes ago

  @jodyvance @TELUS Does your video ‘wig out’ (quit!’)? Had that issue for weeks including hockey 🏆 OT! Insisted on a person coming to house! Turned out our WiFi box was broken! ‘Canceling’ threat helps. 🤞🥰

• 
  Torina (@Torina1036429) reported 25 minutes ago

  What do people do with a Telus contract when they move and don’t have a new house to go to yet? So frustrating!! @TELUSsupport @TELUS been a customer for years…if I have to pay a huge fee then my relationship with Telus is Over!!

• 
  TELUS (@TELUS) reported 27 minutes ago

  @esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'

• 
  Duke of Football (@_paulrai) reported 27 minutes ago

  @jodyvance @TELUS Absolutely abysmal signal for today’s game