Telus outages and service status in Stratford, Ontario

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stratford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bald Guy (@ScruffyNSmooth) reported 6 minutes ago

  @TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.

• 
  Graig Carlson (@GraigCarlson) reported 10 minutes ago

  @TELUS so I’m trying to upgrade to a new phone. Since my current phone has to be returned in 15 days. Apparently the new phone is on back order and no estimated date of delivery. Customer service is basically that’s too bad. No other options. Really? That’s it?

• 
  Name (@Puckluck81) reported 15 minutes ago

  @TELUSsupport @TELUS my refund has been on going for 15 days. You promised a call back in 48 hours 72 hours ago. Of this is customer service I think @Rogers might have several new customers.

• 
  Luke Friday (@sdxc25) reported 15 minutes ago

  **** flip phone 📱 Telus......I wasn't even gonna try to Film it , at night, fast speeds

• 
  Meggster 🇨🇦 (@BcMeggster) reported 17 minutes ago

  @VanCityVice You think our Hydro bills will be going down once Telus sucks the life out of it for an A.I. data center? They announced stupidity. We don't nee China's system at all.

• 
  Jan 🇨🇦🇺🇦💙🧡 (@jnbella) reported 18 minutes ago

  @Social_Moi @TELUS I have internet 75 and with promotion I pay 65 a month. My contract ends next year but I’ll shopping around before it ends. You literally have to threaten to cancel services to even get a decent discount or price. We are so limited to our options which sucks.

• 
  Chris Ryan (@Watchdog_MP) reported 24 minutes ago

  📱 Starting June 12, CRTC says no more activation fees, plan modification fees, or most early cancellation fees. Let’s see how long it takes them to comply with this… Spoiler: They won’t. Bell, Rogers, Telus and the rest will just hike base monthly rates, push harder on device contracts to keep cancellation fees alive, and invent shiny new “admin” or “service” fees with different names. Same game. Different rules. Regulating junk fees is cute. Breaking up the oligopoly and letting real competition in is what actually lowers prices for Canadians. How creative do you think they’ll get? Drop your predictions below. #cdnpoli #CRTC #Telecom

• 
  Albertas Maximus (@WagsDickie74380) reported 29 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is garbage virgin get 128GB for $55

• 
  Ash Mishra (@ashwani_avgeek) reported 31 minutes ago

  @TELUS @TELUSsupport is now making calls, making false claims to reduce your bills, adding new services without asking for your permission and increasing monthly cost in the most unethical way. Beware. In absence of a real person to talk to and when most customer care staff speak in a way that is hard to understand, it is very easy to get scammed.

• 
  DSM 🇨🇦 (@DSTM1974) reported 31 minutes ago

  @REDBLACKS @TELUS Team is pretty much awful, again. Maier isn't very good. Guys cannot tackle. Dumb penalties.