Telus

Telus Outage Report in Stratford, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stratford, Ontario 12/16/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • barryjohnson17 Barry Johnson (@barryjohnson17) reported

    @telus it is very frustrating to upgrade my service. I can’t do it on line for some reason I have to call during business hours. Will the online Black Friday deals will still apply when I call in? @Shaw is it this hard to sign up, it may be time to make a change.

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @stevendrowe I work for the Telus Canada D2C team! Shoot me a message and I could see if we can help you out with your bad services!

  • marialoi maria loi (@marialoi) reported

    @HChristie2104 Howdy Holly, please recruit the right people! People who love to be a policeman or policewoman then things will be different! I still think transparency is vital! Enjoy Holly! Telus is still working on my long distance to Beijing China, still does not work, paid for the service!

  • zehiphoppirate seadeearrr (@zehiphoppirate) reported

    @BridgieCasey @TELUS Once had same issue with Fido. Use your inner Karen and call customer service to be removed from all marketing, if agent pushes back get an escalation. Put me through to retention works as well.

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @Me0wfia I’m a sales rep for the Calgary Telus D2C team! Shoot me a message and I’ll see if we could help you out!

  • SnookumsGal 💙SnookumsGal💜 (@SnookumsGal) reported

    Someone assumedly from my cellphone provider just called. Them: “Hey it’s X calling from Telus, how has your cellphone service been?” Me: “Uhh… it’s doing fine?” Them: “Okay. Thank you.” /hangs up/ Wtf?

  • Barb_Here 食い倒れ (@Barb_Here) reported

    Is it a better deal to get Amazon Prime on its own or as part of the Telus package? I prefer it on its own, but it doesn't work on one of our Telus boxes🙁

  • CandaceElliott Candace Elliott (@CandaceElliott) reported

    @BridgieCasey @TELUS They used to come to my door about every two weeks to try and get my security system.. I am a customer so I just twittered their suppprt and told them to stop.. it worked

  • jaygale02 Jay Gale (@jaygale02) reported

    @TELUS Hey Telus, your door-to-door canvassers are very rude. I like your services but there is no reason for your reps to not take no for an answer and get aggressive on my door step. Not cool!

  • natelacroix Nate (@natelacroix) reported

    @SomeCndnSkeptic Don't know who your with but telus has a free service where people calling me have to confirm they are real before it goes through. They only have to do it once for their number and since I've had it I haven't had a single robospammer.