Telus

Telus Outage Report in Strathroy, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Strathroy, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathroy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Strathroy, Ontario 11/13/2025 15:55

November 13: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Homekitgeek Chris Young (@Homekitgeek) reported

    @pvrfan @ShaneOSullivan I’ve had it in Rogers for more than a decade. Telus also support for sure.

  • nellis1963 dayrdee (@nellis1963) reported

    Amazing here in Canada we pay some of the highest rates for mobile and internet in the world. One would think #telus would have better customer service from customers that have no service. My home business has lost a days revenue because #telussupport can't fix the internet.

  • JekyllnnHide Mt not-so Pleasant (@JekyllnnHide) reported

    @GinaEllis4 considering that they LITERALLY left me a vm advising that if me or my home didn't look 'safe enough', the tech could viably refuse to enter? **** that. Which is it @telus mask or no mask. Letting your techs ride roughshod over custs in place of clear policy doesn't work.

  • kashatori tori 💞 (@kashatori) reported

    @AlexissShops Ahhhh I used to be with Telus forever and they were amazing. Switched to Rogers because they had good service too for a better price. Not anymore 🥲 maybe I’ll consider switching back lol

  • MrsHotCheese Mr Spooky Cheese™ (@MrsHotCheese) reported

    @kashatori I’m with Telus and haven’t been having any issues.

  • tryoung Mind over Matter (@tryoung) reported

    @MichaelJonesETC @freedomsupport @FreedomMobile Their customer support is generally better than Bell's, Roger's and Telus'. Never had a complaint about Freedom, other than lack of signal in Stittsville. I still remember being on the phone with Rogers for hours to resolve a problem. Pathetic.

  • nancy__woodard Nancy (@nancy__woodard) reported

    @GirlCountrylif1 @GlobalCalgary It was the government that allowed Telus to start doing this. The ‘law’ isn’t going to help us.

  • NijaBabexox Thuggga (@NijaBabexox) reported

    Telus sucks

  • matt_vaughan Matthew (Pfizer’ed x3) Vaughan (@matt_vaughan) reported

    @TELUS we will be cancelling our cell phone service with you in regards to the credit card fees you are imposing. Your fight should be with the CC companies not the end user.

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    You know what @TELUS , how about this. Everytime my internet fails, or jams out, you refund me one month's of service. I know you won't do it, because if you did I would OWN Telus by the of October #DoBetterTelus