Telus Outage Report in Sunderland, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sunderland, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Fraser
(@JonFraserTF) reported
from
Oro-Medonte, Ontario
@TELUS @TELUSsupport - one more day ticks by and still no esim. I'm flabbergasted at how horrible this customer experience is.
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Burnaby Exposed
(@BurnabyExposed) reported
Spoke to someone in @TELUS Escalations a little bit ago. She wanted me to re-explain everything that occurred yesterday - I told her to review her notes. She then became rude and said she was "making no commitments" and expected me to go by HER timeline. Cc: @TonyGeheran
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Burnaby Exposed
(@BurnabyExposed) reported
From where I'm standing, @TELUS and @TonyGeheran certainly don't pride themselves on providing exceptional customer service. I will send an e-mail to everyone at TELUS I can possibly send an e-mail to EVERY DAY until they address the issues that I've brought to their attention.
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nupqu ʔa·kǂam̓
(@Skink00ts) reported
@martin_bauman @CapitalDailyVic Great reporting of an awful story. Terrible ethics and business practice from @TELUS
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Paris Marx
(@parismarx) reported
lol, just got a promo email from koodo letting me know it runs on the “award-winning” telus network — clearly a response to the rogers outage
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The Whip
(@Francis_Urq) reported
@mattgurney You've clearly never tried the Telus Optik app.
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THEE Disco Witch 🏳️🌈🏳️⚧️🇺🇦🌻
(@gothicdisco) reported
@ItsDeanBlundell @MerlinofCanada @Rogers I moved to Canada in 2003 and signed up with Telus. We've used them for our landline, cellphones, and internet since then without a complaint.
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Lord Swilliam🇺🇦
(@AGrumpySenior) reported
@TELUSsupport can anyone there tell me why calls between cell phones(wife’s and mine in particular) continue to have an issue with our voices sounding like we’re talking like springs? Any one else have this issue? #iphone11 #garbled #telus