Telus

Telus Outage Report in Sunderland, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 02/19/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • yezzzurp 𝙭𝙚𝙣𝙤𝙢𝙤𝙧𝙥𝙝 (@yezzzurp) reported

    @3squilax Literally terrible. I already notice the difference in speed and signal strength w/ Telus.

  • JitendraJuthani Jitendra Juthani (@JitendraJuthani) reported

    @TELUS you should invest in hiring good talented billing staff and in your billing system as I am frustrated with your billing process which contains errors in every bill that I get. Every month you charge $100 to $200 extra. Is this how you make money?

  • AccountingKata KATAAccounting (@AccountingKata) reported

    I had to tweet about this @IntuitAcctsCA and @TELUS . I'm very disappointed. Today, I spent 4 hours dealing with support issues that should never have happened in the first place. Do better.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    ebox & Distributel & Videotron bought VMedia. And this is why the TPIA regime will not do what #Shaw's lawyer claims it will do--ie. help Videotron bundle & compete hard w/ Telus--& this whole line of argument seems like a big distraction. 4/

  • SamaviaAsif2 Samavia Asif Mahmood Mughal (@SamaviaAsif2) reported

    @TELUS I have been calling your customer service since last week and till now I have got no answer/explanation. Today your rep Gur from customer resolution team put me on hold for 48 min. You can pull the call recording and see this yourself I hang up after 48 min

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    Next witness for the commissioner is a mortgage broker named Nimesh Chauhan, who is a Koodo (Telus) customer that decided not to switch to Freedom on account of the proposed merger.

  • hottubdj Hot Tub (@hottubdj) reported

    @SivzMusic Enable call control, problem solved! I did mine through the Telus website

  • HazeDZN Haze Designs (@HazeDZN) reported

    who sucks! @TELUS sucks!

  • nickraponi Jabroni Raponi (@nickraponi) reported

    The finance minister of Canada REALLY suggested that the way to help counter inflation is for us to cancel Disney Plus. Staying on the entertainment topic, how about we start with not allowing oligopolies like Rogers, Bell and Telus to gouge us on everything TV/phone related?

  • thaslk1 Ricky Balboa (@thaslk1) reported

    Why the fuvk do people still knock on doors trying to sell **** ? **** you @TELUS for sending your people to my house. **** all sales people