Telus

Telus Outage Report in Sunderland, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 12/08/2025 16:40

December 08: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NHLHodgkinson Preston Hodgkinson (@NHLHodgkinson) reported

    My faboulous @Telus Internet is completely shutting down tonight so I can barely watch this game

  • cuntslaw False Dichotomy Sociopath (@cuntslaw) reported

    @ratbabyonline @NoraReed genuinely people need to [redacted oh solo redacted] to scare the **** out of all these rich *** people building and living here. also that new Telus building being built downtown is gonna ******* ruin it, and also kill SO many birds >:(

  • CodeWeazel Ben Dixon (@CodeWeazel) reported

    @Rogers, i hope you know what you've got yourself into, absolutely shocking Shaw Customer Service (reminiscent of NTL in the UK before they folded), im done, now getting hooked up with Telus Fiber.

  • ampipit74 Amphy (@ampipit74) reported

    @TELUS HOW ABOUT SOMEONE TO FIX THE INCONVENIENCE THAT YOU GUYS PROVIDE??? NO ONE SHOWED UP FOR OUR SCHEDULED PHONE LINE INSTALLATION LAST FRIDAY AND NO ONE EVEN HAVE THE DECENCY TO CONTACT US. WE TRIED TO CONTACT BUT EVERY OTHER AGENT THAT WILL ANSWER HAS NO SOLUTION.

  • therealjaypo Jason Powell (@therealjaypo) reported

    Bell, Rogers, and Telus have never had any problems extracting from me the exorbitant amounts of money us Canadians pay for pedestrian amounts of cellular data, but Freedom had to be a **** about it.

  • Palmateer29 Jonny Palmateer (He•Him•His)🤘🇨🇦 (@Palmateer29) reported

    Holy crap @TELUS ... Why do you keep changing how I get my bill notifications? Please don't touch my profile settings. It's pissing me off. @TELUSsupport

  • duggalworld IMDUGGAL (@duggalworld) reported

    @TELUS @TELUSsupport @TELUSBusiness I worked with you guys but not happy with the management and how they treat employees. They just want money nothing else. Worst experience.

  • craigbaikie1 Baikie (@craigbaikie1) reported

    Oh How I love @TELUS NOT. A complete cluster with the tech support for our tv. Gliching, then telus cancel account, now no sound and other boxes domt work..

  • slowmanluis slowmanluis (@slowmanluis) reported

    @swartable @cbcnewsbc @j_mcelroy Horgan admitted to Telus problem which was fixed in a couple of days. Booking is now ahead of schedule.

  • NHLHodgkinson Preston Hodgkinson (@NHLHodgkinson) reported

    Seriously, never support @Telus internet.....it took them SEVEN MONTHS to install my internet at my current place and the service is spotty as all hell. Its a joke.