Telus

Telus Outage Report in Sunderland, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 03/13/2026 19:00

March 13: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bettergovca bettergov.ca (@bettergovca) reported

    @EComm911_info @TELUS @koodo “Today in stupid governance endangered citizens...”

  • BonnieTheB Bonnie the B (@BonnieTheB) reported

    @TELUS @TELUSsupport It is insane that while in Niagara Falls Ontario subscribers need to ensure they turn off their phone lest their service be switched to a US tower and an easy roam charge applied. Despicable.

  • martin_fff martin_fff (@martin_fff) reported

    oh yeah, telus sucks

  • MoiFriend4ever Als1977 (@MoiFriend4ever) reported

    @jacktodd46 My God Jack.Terrible young men. Tim Hortons, Nike, Telus and Esso the Federal Government should drop @HockeyCanada @NHL the league should bar all of them.

  • cspotweet Courtney Theriault (@cspotweet) reported

    Heads up. The EPS 911 Dispatch Centre says TELUS Mobility customers calling 911 can't hear operators. Operators can hear the caller, but not the other way around. People who call 911 will be called back, or can continue calling if the emergency remains. #yeg #yegcc

  • AyoLumina Lumina (@AyoLumina) reported

    @Hiko @ATT My @TELUS Fiber is supposed to be around the same but I have 12 down and 170 up………

  • taj1994 Tyler Johnson (@taj1994) reported

    @TELUS @TELUSsupport Are there any issues currently with the network the Smart Hub uses? I normally get 50+ Mbps, but at the moment, I'm only getting 4-5

  • puneet27971 Puneet Goyal (@puneet27971) reported

    Beware of Scammers aka @TELUS @TELUSsupport There are a bunch of people who just promise you the world and then you are slapped with the huge bill even after repeated clarifications will I be charged for this ? #beware #telus #sucks

  • Vella_Raye raise our eye view 🌏 (@Vella_Raye) reported

    If you know someone that has a dispute with any canadian bill, rogers, telus, bell, utilities, credit card, refer them to me. I give a free consult. There is a dispute and resolution process, and they do not need to suffer it alone.

  • AldousHuxley77 Aldous (@AldousHuxley77) reported

    @moodyangela @Almightygoogly @redsnoopy69 Telus does a better job paying physicians than most provinces. If the provinces did a better job covering some of their expenses then Telus would fail. But until they do that Telus health will thrive