Telus

Telus Outage Report in Sunderland, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 12/02/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jacindacanning Jacinda Canning (@jacindacanning) reported

    @TELUSsupport I need to unlock my iPhone. Could I provide the IMEI number here? Impossible to reach on landline to Telus support.

  • mackie4567 Mackie (@mackie4567) reported

    @kim_siever I've noticed this too. I thought it was just Telus but it's starting to be other companies too. We have stellar credit and no problems but all of a sudden there are way more reminders.

  • TLemks Torrie ♡☆ (@TLemks) reported

    I’m on hold with telus to get a better deal on my plan. And lemme tell ya the customer service has been top tier but the amount of time poor Jake has apologized to me for the wait is so heartbreaking. Be nicer to people

  • joelblackbeatty Joel Black-Beatty (he/him) (@joelblackbeatty) reported

    @TELUS just wanted to say your employee Adam (phone ending in 2854) is amazing, he should get a raise! He’s been the only positive experience I’ve had with Telus, and really made up for the terrible service I receive daily from Telus. He’s the only reason I kept your service.

  • tezzywyd tezzy (@tezzywyd) reported

    @gvnnarvvs @Addywya @yo1elu Telus fg sucks ***

  • NicESpurling Nicola Spurling 🌎🌳🏳️‍🌈🏳️‍⚧️ (@NicESpurling) reported

    Me talking to a @TELUS employee: Them: It’s weird that your modem wasn’t upgraded when you upgraded your internet speed, since your current modem can’t actually deliver the speeds you’re paying for. Me: So you’re saying I’ve been paying for a service I haven’t been getting?

  • sedgeboy Tyler Smith (@sedgeboy) reported

    I am a @koodo customer. Someone claiming to work for @telus just called my cell and offered me a new koodo plan with reduced rates for the same data, along with a security camera. Is this real or a scam? They seemed to have all my account details already

  • NaveenN07582058 Naveen N (@NaveenN07582058) reported

    @AICommunitybyTI Respected sir, we have an idea to establish the startup company for explore your projects and we're glad to work with Telus International company to extend your support and to help the needy people in this pandemic situation.. Your prompt response is actually needed Sir!

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @TELUS @TELUSsupport you guys are charging me hell lot of money every month. You are the most expensive carrier in canada. I really want to get out from your contract and want to switch to @RogersBiz or any other carrier who are much cheaper than you& provide same quality network

  • TimTalk3 TimTalk (@TimTalk3) reported

    @diana_murphy613 So the one Telus is pushing for $30 a month must be really bad????