Telus

Telus Outage Report in Sunderland, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 02/24/2026 20:10

February 24: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Watching how wildfires start on Global BC and @TELUS Optik TV shut down the signal! What's up with the censorship Telus? Why doesn't Telus want their paying customers to know about the fire risk in BC?

  • ImBackB94076959 ImBackBaby (@ImBackB94076959) reported

    @TELUS why ya gotta call me and try and sell me home security like 2 or 3 times a month? #Telemarketing SUCKS #telus

  • MathStudio_Usha Usha (@MathStudio_Usha) reported

    Do not be stupid like me and stay with @TELUS @TELUSsupport for 14 years out of some. Misguided sense of customer loyalty. They don't care and they definitely proved that today. Also the Telus store @ShopSTC avoid it unless you to be spoken to passive aggressively.

  • Vicodin2G Vicodin14 (@Vicodin2G) reported

    @TELUS , why don't you want my business? over the past month, i've called 6 times to get service set-up. first 5 times I was told to wait for call back in 24-48 hours. NEVER ONCE have your first 5 agents called me back. I just want to give you my money

  • HeadassHimself For Bastion! KIAI! (@HeadassHimself) reported

    @BadRobloxTikTok bro charge your ******* phone and what ******** is tEluS

  • colinsusan1 Susan Abbott (@colinsusan1) reported

    @greg_gerla @TELUS How polite of him....woke up this morning to no cable....called Shaw...unable to fix over phone..Apt for home technician Aug10😡

  • greg_gerla Greg Gerla 🇨🇦 (@greg_gerla) reported

    @wordsmythical @TELUS Not this time. Rude. 😕

  • scottmcleod Scott McLeod ™ (@scottmcleod) reported

    @Bell_Support Having issues with cell towers at N45.4925 W76.7036, and N45.4698 W76.6814 Last 3 months, Bell & Telus phones nearby almost unusable due to dead-air and dropped calls daily. Multiple phones, models, etc... How do we fix this? Affecting @Renfrewcpru

  • ab_baril Paul (@ab_baril) reported

    @telus Next customer loyalty promo Ostrich with its head in the sand. 3 calls and up sell, up sell, up sell. Fact 18 years of service, 4 kids and brand loyalty is like religion - influenced by your family. Sad but I have moved on.

  • TELUSNews TELUS News (@TELUSNews) reported

    A blended churn rate of 0.81% puts @TELUS’ Q2 results at the top of the industry, demonstrating that a commitment to a world-leading network and peerless customer service produces customer loyalty. #TELUSresults