Telus

Telus Outage Report in Sunderland, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 03/27/2026 18:50

March 27: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • M4x1m086 M4x1m0 (@M4x1m086) reported

    Part 3. Like why blame something when it’s actually ur guys issue. I can google “high ping Telus” and I see a lot of people having this issue and no fix or help... it just saddens me, that your guys website offers no more ping no more lag and it’s just crap...

  • Canuckjd canuckjd (@Canuckjd) reported

    @yegventures That’s ultimately why I created a more generic email account for myself (outlook, gmail, etc). I stopped using Telus and Shaw branded accounts so I could switch providers without problems.

  • melhuebie Mel Jane (@melhuebie) reported

    @aggieloveseggs There are things I think are valid criticism (which is mostly about communications instead of supply chain) but like that Telus center was very organized chaos. This is a huge project and I think a lot of people will never see a health project on this scale again.

  • NeBeattie NicBe (@NeBeattie) reported

    @TELUSsupport New EPP acct, says I set up My Telus (done), then port my #. Getting msg that says cannot do this as acct is within return period. Would like to have this done asap, as I will have 2 pay 2 companies June 1st if unable to port, then cancel w old provider Have emailed

  • Caracticus Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • RomeoTheMac1 Master of screm (@RomeoTheMac1) reported

    @Uncle_B_T @TELUS Dumbdad say we pay $65 for 600Mps down, 30 up, no data cap no thing call contract.

  • auzziejlee CBT: crash bandicoot therapy (@auzziejlee) reported

    so thank you telus for basically creating the inconvenience that affected the internet service you provided for both households for that length of time and this new one that came as a direct result, made even worse during pandemic time thank you for absolutely rawdogging us

  • ClimateChangeS7 ClimateChangeSolutions (@ClimateChangeS7) reported

    1/. The @CRTC is a disgusting organization who just threw the average Canadian under the bus in order to cater to the Big Telcos BCE, @Rogers, and @TELUS and reducing competition. We'll all keep having to pay more. How about you do your job and help the average person. #CRTC

  • markyeg Mark (@markyeg) reported

    @yegventures @TELUSsupport @TELUS I cancelled my service after terrible speeds and a very awful install experience. Which is a shame because I do like their corporate culture, having worked there, they treated their staff very well.

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp Here's Telus' ad: "Another Shaw outage? That’s bananas. Tired of spotty internet? Does your TV or phone cut out at the worst possible times? Switch to TELUS and enjoy reliable internet – with upload speeds more than 9X faster than Shaw" @TELUS @ShawInfo #perfectresponse