Telus

Telus Outage Report in Sunderland, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 03/28/2026 16:20

March 28: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Benjam1nLane Benjamin the Blasphemous (@Benjam1nLane) reported

    @M_OldNormalBack Hes never complained of them. However I am maybe 200m from him and I just use the telus hub.

  • donhuk donhuk (@donhuk) reported

    @TELUSsupport hello telus support, is there any 3g issues in kemptville Ontario postal code K0E 1J0

  • joseph_cobbold Joseph Cobbold (@joseph_cobbold) reported

    @TELUS people should be very careful when they cancel their contract with Telus because 9yrs ago i cancelled my contract with them and I just found out Telus took me to collections over $21.50 9yrs ago and I just found out through Metcredit today, never got email 4 9yrs about it

  • yeosmyth Steve Smyth (@yeosmyth) reported

    @masconbytelus , your service in Chase is ridiculously bad, unreliable and unstable. When is @TELUS going to do something to support their customers

  • Lauri40681301 Lauri (@Lauri40681301) reported

    @TELUSsupport what is up with Telus lately. Continuously losing signal. Missing the Oilers hockey game right now

  • johnb45_reid John Reid (@johnb45_reid) reported

    @TELUS The answer is no because there was no place to respond. In addition if I did find a place what would stop do. I went to your telus store and they couldn't do it. So what is up? Are you trying to get me to create another problem. This is a software problem at your end.

  • kootenayGreg Greg Michaels (@kootenayGreg) reported

    @sblogga I only have internet. But it was Telus rural slow

  • AvisekhDas9 Avisekh Das (@AvisekhDas9) reported

    @TELUS I talked to sales agent and he said issue is fixed but waiting for next billing cycle

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Holy **** @Telus can I just load one 20 second video? I'm sick of paying top dollar for this ****** service!

  • joseph_cobbold Joseph Cobbold (@joseph_cobbold) reported

    @Telus everybody should be aware of Telus after you cancel your account and moved out, after 9yrs my wife got a call from Metcredit collection telling her I owe $21.50 and will ruin my credit after 9yrs smh because Telus couldn’t get hold of me but yet give my email to this