Telus

Telus Outage Report in Sunderland, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 11/21/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mkayy_7 Kayla (@Mkayy_7) reported

    For once I’m happy I’m with Telus cause I got service

  • DJRaz_Music Raz_Music (@DJRaz_Music) reported

    @Silblondie Had Rogerss/cantel years back... then telus & bell then just telus now telus and freedom and NO PROBLEMS with Telus - or Freedom which i expected to have issues but it's been smooth sailing for me with them also

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @elsicour I hated Telus's customer service. And when I had finished that 2-year phone payment thing, they refused to drop the monthly charge.

  • ritzyrita84 Rita (@ritzyrita84) reported

    Been without cell service all day! Yeah so my contract is ending next month I foresee myself leaving @RogersHelps going back to Telus 🤔. Seriously this is outrageous.

  • as_per_danielle Danielle (@as_per_danielle) reported

    I switched to Telus from Rogers nine years ago when I moved to my condo and it had NO reception. They told me that all the mountains and trees must be blocking my service 🤔🤔🤔

  • motala5152 Dawood Motala (@motala5152) reported

    @Gabrieljub92 @205mph @RogersHelps telus had a 3 hr outage just last month

  • ChrisMartinPR Chris He/Him (@ChrisMartinPR) reported

    Phone outage explains why my friends aren't texting me! haha it's a Telus outage right? No one reply to this.

  • Topsy55555 Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • hedgemon56 Bob Hunter (@hedgemon56) reported

    @FidoSolutions @Fidomobile more than 14 hrs without services today - been with FIDO for more than 25 years - never had trouble like this - forced to switch to TELUS #switchingtotelus

  • belliveau549 jason (@belliveau549) reported

    Oddly telus was the only call that made it through. They offered 30gb of data and all the normal stuff for $65. After this horrible day of trying to call home its hard to say no. Can you do better? I dont know why I'm giving you a chance to make this up.