Telus

Telus Outage Report in Sunderland, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 11/30/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidBoldt2 David Boldt (@DavidBoldt2) reported

    @Lidsville @TELUS Telus customer service SUCKS!!!! .....the 1 hour wait time is the normal standard.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I’m really getting sick of my @Telus internet being so damn slow.. I pay 120$ a month and for what?

  • TANIACARVALHO86 Tania 🇵🇹🇨🇦 (@TANIACARVALHO86) reported

    @twistedleafs Telus data? Cause mine been slow as **** all day

  • tonytibs Tony Thibaudeau (@tonytibs) reported

    @TELUS use to pride itself on quality customer service

  • GeekyB_28 Insignificant Geek 🇨🇦🔥🐉⚔️ (@GeekyB_28) reported

    In my home and Telus is telling me I'm in the USA. Going to assume Telus is down. Again.

  • twistedleafs ًًً (@twistedleafs) reported

    @AmandaMartyn Its back up for me now, yeah ive had no problems so far with Telus im enjoying it

  • Cloutier_Oilers RDCloutier_Oilers (@Cloutier_Oilers) reported

    So I call @TELUSsupport to say a part of my modem is broken and the Customer Service person says he'll send out a part... for $150. After telling him to go **** himself, I spoke to his supervisor, and the situation was quickly and kindly solved. So thank you, Supervisor. #Telus

  • gvoysey Gary Voysey (@gvoysey) reported

    How does a billion dollar company like #telus not have customer service beyond 5?

  • vancouveddy vancouveddy (@vancouveddy) reported

    @telus I should get a reduction in my monthly bill for the lack of customer service I'm able to get from Telus. I wonder if the customer service is good or bad, I dont have the time to wait for hours on hold. telus sucks.

  • MikeMor31586395 Mike Morgan (@MikeMor31586395) reported

    @whyisntthisthat @TELUS @TELUSBusiness Hey Stev, curious if your issue got solved? If not Id love a chance to chat to see if Rogers Business can better serve you.