Telus

Telus Outage Report in Sunderland, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 01/11/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wanless64 James Wanless (@wanless64) reported

    @StampieRuns This is my 2nd and last iPhone. Had an 8+ a few years ago and sold it after 4 months. Got a good deal on an 11 a few months ago on clearance thru Telus, so I signed a contract to pay for it over two years. Will stick with it through that, bit never again. Have never liked iOS.

  • LienusLateTips Jeff (@LienusLateTips) reported

    @randysutt @RM_Transit @Danielhep Either something is wrong with your internet or you're using WiFi. Never expect to get full speeds on WiFi. I get often 980/950 on my TELUS Gigabit PureFibre connection here in Vancouver. $65 a month.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @NathanLW Hi Nathan - Sorry about that! We experienced and issued with the Telus App which has since been resolved. Please let us know if you are not able to login.

  • jenndalton23 Jdaltonwest&nucky (@jenndalton23) reported

    @jodyvance @ShawDirect I feel you. I had that with @TELUS , 4 different people and finally that ONE person fixes the problem 👏

  • soozieq67 SusieQ67 (@soozieq67) reported

    @TELUS @TELUSsupport what is happening with Telus #email?? The app is only spinning. Please fix. In Vancouver.

  • MagooRich Rich Magoo (@MagooRich) reported

    @wilst2 @TELUS @TELUSsupport Your boyfriend is a loser for having you contacting a phone company to complain. It's not working out, you need to break up with him.

  • BenGuy5 Ben Guy (@BenGuy5) reported

    @Sportsnet So why does a guy pay for your channels thru Telus or Shaw if you guys restrict(blackout) our access to hockey games due to "regional restrictions"?? Maybe if you actually provided the entire service you advertise... People wouldn't have to rely on "illegal streams."

  • Thats_Offside Rhys Jessop (@Thats_Offside) reported

    hoping pfizer’s 5G network is better than telus because we’re newly vaxxed uuuuuuuppppp

  • AultLea Lea Ault 🎹📚🇨🇦🌷🧟‍♀️ (@AultLea) reported

    @jodyvance I hate making phone calls to giant behemoth companies. Such a time suck. And if you do the online chat it’s excruciatingly slow as they’re dealing with 10 people at a time. I need to call Telus but I’m procrastinating.

  • ReaganPodelec Reagan Podelec 🍁🏒 (@ReaganPodelec) reported

    @Robinson21Shane @Kage_99 @TELUS Did you bother to call? They have people to fix that....