Telus

Telus Outage Report in Sunderland, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sunderland, Ontario 02/13/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.

  • blythemorrow Blythe (@blythemorrow) reported

    Hey @TELUS my internet is down at home and it says you won't restore service until 6pm. What's the story!?

  • Pearcyfraze Pearce Fraser (@Pearcyfraze) reported

    @robrees99 @TELUS They installed fiber internet at my apartment in September, the tech badly damaged my drywall and made a huge mess. They still have not compensated me despite following up once a week since the incident. I feel your pain here.

  • kerbjack Kerby (@kerbjack) reported

    @DonnieandDhali not working on Telus TV or streaming.

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • Official_McCree McCree (@Official_McCree) reported

    @TELUSsupport So ive been in a battle between telus and freedom for about a year now, i had my number transferred form freedom to telus, with no issues in the beginning. but all of a sudden i got people calling me all the trying to call "my" number and when i pick up they are

  • Zalakbian Dr. Majalis @ loving dragon hours (@Zalakbian) reported

    Too bad its broken, there was a Telus truck just parked by it, I think maybe it's there to remove the phone, don't see why they'd repair it

  • JenntotheH Jennifer Hamilton (@JenntotheH) reported

    Fine @TELUS @TELUSsupport @Tonygeheran, mistakes happen but refusing to rectify it and then threatening about what “might” happen if you reconnect his service at his current home before he moves is shameful. But oh, he can’t cancel because he has a year left on his contract.

  • revengeofmimi Mimi (@revengeofmimi) reported

    Was OTP with Apple support all morning and Telus and all they did is bounce me back and forth and no one has an answer for me. Why am I paying for this service/product if it don’t even work? I’m done.

  • backlandz Nick Vanderest (@backlandz) reported

    @Josie_Osborne re: hwy4 cell coverage- fine and dandy if your on Roger's... does not do squat if your a telus customer.