Telus Outage Report in Sunderland, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nate's House
(@NatesHouse27) reported
@TELUS congratulations for having a service right now that is equally shittier than Shaw. Not sure what I’m paying for, but the value doesn't equal out.
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Jean 🧡
(@curlspotting) reported
Never mind it’s just Telus because it just ✨doesn’t wanna work✨
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Brent (Weatherman)
(@Weatherman2709) reported
@PaulDoroshenko @TELUS I had an instalment for May 6 but called in to make a change in channels but found out that the app was canceled!! I never canceled anything so they set new date for May 12! Sorry not waiting 14 days for service! So ended up canceling the order!
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Didi Miesen
(@DidiMiesen) reported
@Qualifyfor @TELUS What surprises me is how meek & complacent Nova Scotians actually are about how horrifically they're/we're being GOUGHED by our service companies & also by the "We're going to devote ourselves to Health Care freaking CON liars who have thrown us all into the garbage!
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🇨🇦LiveToErr🇨🇦
(@LivetoErr) reported
@TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified it that data before giving it to the government. Your private data wasn’t given away.
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🇨🇦LiveToErr🇨🇦
(@LivetoErr) reported
@TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified that data before giving it to the government. Your private data wasn’t given away.
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Dizzy ★
(@TinDizzy) reported
@Qualifyfor @TELUS Yeah. We hate calling Telus. You have to be prepared to set aside HOURS of being on hold & transferred around. Seems amateurish. You should be able to call and get routine issues addressed in a timely manner.
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BrettdrC®🇨🇦|Don’t be the ****|
(@brettdrc) reported
Gov in trouble for tracking us. What about @TELUS for providing it!!!
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🇨🇦LiveToErr🇨🇦
(@LivetoErr) reported
@TheColo97363255 @CTVNews Then launch a complaint with TELUS. Analyzing data regarding the general movement of Canadians during a lockdown has value. Should they have told us they were doing it? Sure but can you really say doing so would have eased the minds of Canadians? I can’t.
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Wendy 🇨🇦
(@perfectrose2011) reported
@PaulDoroshenko @TELUS Go to the Telus Offices on Georgia Street. On the ground floor tell them you wish to go to reception. It's on the fifth floor (if I remember correctly) Tell the receptionist there you need to speak to someone about a huge problem - you will via a phone who works there.