Telus Outage Report in Sunderland, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BrowntoBure
(@BrowntoBure) reported
@CanucksIn4 @Shawhelp Way better. My internet and WiFi used to drop all the time with Shaw and they kept blaming me for it. I switched to Telus because they put in an extender and fixed the issue. Never going back. I game quite a bit and it's way better.
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Mike in the Valley
(@mikeinthevalley) reported
@telushealth @TELUS @annedrewa Hoping that reaching out this way can help fix an ongoing issue that sent my Mother in Law to emergency this afternoon. She has the Living Well companion and over the past few days it hasn't been working well.
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Jamie Whittaker
(@TheMaybeJamie) reported
@DarrylRobert007 Shaw is cutting out, buddy has Telus no problem
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Mike in the Valley
(@mikeinthevalley) reported
One time it went off and signaled an emergency when she was sitting on the coach. The next time she tried to press it and it wouldn't connect to an emergency operator. Telus came out to try to fix it yesterday and this morning it was saying low battery & not working.
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Ian Seggie 🅙
(@IanSeggie) reported
@Shawhelp You've been having problems with ALL channels since at least 3:00 PM today! I filed a complaint with the BBB because your customer service is atrocious! You've just pushed us over to Telus... that call is being made tomorrow. Good riddance.
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BrowntoBure
(@BrowntoBure) reported
@CanucksIn4 @Shawhelp Their internet sucks I switched to Telus years ago. Still have Shaw tv though because Telus customer service is awful.
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Peachy
(@PeachyGGC) reported
Dear @TELUS When will you be expanding your rural internet? Crazy that 45 minutes from the GTA and your service isn’t available! #CanadaneedsRuralInternet
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Matt Mahoney
(@MahoneyWolfPack) reported
@OilerfanYYC No issue with my Telus feed
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Ian Seggie 🅙
(@IanSeggie) reported
My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought
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McCam
(@CamMcCam) reported
@Shawhelp Fix your feed good God. Trying to watch #WorldJuniors on TSN1 and it keeps freezing/cutting out. Browsed Twitter and found this is happening to Shaw customers only...not Telus users. Getting worse as the game goes on.