Telus

Telus Outage Report in Sundre, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sundre, Alberta 03/23/2026 20:05

March 23: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • samuellavoie Samuel Lavoie 💉 (@samuellavoie) reported

    @TELUSNews @TELUS Great! 👏 Should never have been part of any 🇨🇦 telco

  • peternowak Peter Nowak (@peternowak) reported

    @Bryson_M Put another way: if facilities-based competition is the only answer in Canada, then let's ban Bell and Telus's network-sharing arrangement and similar deals.

  • Questio06843107 Questions about (@Questio06843107) reported

    Telus do you have a problem with your internet. I have one of your cheap black boxes that hasn't worked right since I got it. This is not optic TV it is worse.

  • Gabejoe Gabriel Pitino (@Gabejoe) reported

    @TELUS I am looking for a phone and a plan to order food and to use for emergency services.

  • CanadaP2P Admir (@CanadaP2P) reported from Calgary, Alberta

    @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

  • aidan_hodel AidansAdventure (@aidan_hodel) reported

    @skrari4 Way less problems, faster speeds. Less outages Telus over Shaw for me

  • mjscox Michael Cox (@mjscox) reported

    @telus Call-back: you say press 1 to speak with an agent. I press 1. You say, we didn't get that. Press 1. I press 1 again. And again. Then you hang up. This is service? This is absolute madness-making.

  • jwd7150 Jwd7150 (@jwd7150) reported

    @CanadaP2P Ok that explains it cuz I've haven't seen telus wifi this slow and freeze so much

  • AllenRaph Allen (@AllenRaph) reported

    @CaptainGeko @JamesKerwin Just not sure why Western Canadian ISP are suddenly having problems connecting to PWI servers since Thursdays patch. (Telus, Bell, or Shaw) are 3 very large ones with significant backbone reach throughout US with subsidiaries.

  • Questrade Questrade (@Questrade) reported

    @FirasM Hello Firas, we checked with our team and this seems to be a localized issue for Telus internet customers within British Columbia. A current workaround would be to access our trading platforms using mobile web, or through a mobile hotspot.