Telus Outage Report in Sundre, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sundre, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Sweeney
(@MarkSweeney) reported
@Telus is once again offering me free Crave and HBO... but the only way to get it is to telephone... and I can't hear worth a damn on phone. This is not #Accessible Telus.
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TELUS Support
(@TELUSsupport) reported
@highsockmojo Hi there, Thanks for your patience. Unfortunately, it won't allow you to do that through self-serve. You simply need to contact Customer Service and they'll take care of this for you. They're available via phone 1-866-558-2273 or *611 on your TELUS mobile phone.
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Ben Lucier
(@benlucier) reported
@davidcrow Telus or Bell. Rogers network has terrible pockets without coverage and their network is generally saturated. We’re in a similar area— I switched to Telus 2yr ago no problem.
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Kelly Fisher
(@kfisher60) reported
@TELUSsupport @TELUSBusiness customer service VERY poor. Xfer to google mail took 3 hrs, 6 diff reps, 1 hang up & on hold 1 hr. And Telus bus was to have ended when changed phones but still there. Not happy AT ALL
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Obese Turtle in His Back
(@FayJ_GoneWild) reported
@koodo what the actual **** Koodo? My phone lost service why? Am supposed to have roaming so tell me how to access anything without service? I’ve travelled on several occasions with telus and never once lost service
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George Leon
(@georgeleonBC) reported
@TELUSsupport I am not finding any support. Optik box is not starting. Numerous calls to 611 and the amazingly inefficient digital assistant. The call back in 15 minutes is offensive. Get better. Ever since BC Tel became Telus the only thing that your good at is collecting money
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Jodi Bootsman
(@JodiLynn1983) reported
@CTVNews Maybe cellphone companies shouldn’t be allowed to charge $100 a month! @TELUS @Bell when MB Stilm had MTS. Plans were $50-60 a month, now they are $100, for less data and horrible customer service.
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Former Fat Guy 🇨🇦
(@formerfatguy) reported
Me: sites not down. Its #telus. Site loads in a TOR browser. Did a tracert. Node down in Seattle as usual. Wife: "what's TOR?"
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Save-On-Foods
(@saveonfoods) reported
@aurashakes @TELUS Hi, we’re sorry to read about the technical difficulties you’re experiencing. Please give us a call at 1-800-242-9229 and we’ll be happy to help.
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sheldon
(@ParodySheldon) reported
@imboblayton Does it pop up visually at all? It might be a telus problem if it looks like the call doesn't go thru at all