Telus

Telus Outage Report in Sundre, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sundre, Alberta 03/28/2026 22:50

March 28: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported

    @Jason_hildo @TELUS @TELUSsupport He's quite the prophet. Seriously though Telus/Bell/Rogers... Fix your network... It should be dropping to low band LTE before dumping to 3G...

  • steigercaseih Jordan (@steigercaseih) reported

    @TELUS @TELUSsupport Why do I have to resort to getting the @CCTS_CPRST involved with troubleshooting a cell service issue that is just outside of Peace River, Alberta. It is not isolated but there is about a 20 square kilometer section that gets poor cell service.

  • DrRaymondMc Raymond McConville (@DrRaymondMc) reported

    @FionaMattatall re the ref letter. Likely a doc not switching off caps lock vs TELUS issue.

  • GNiKgg GNiK (@GNiKgg) reported

    @TELUS is a joke... said they would send a new router 3 times and still haven't. You said the "Loyalty" department would contact me and still haven't. Oh yeah, and no one in your support center knows what packet loss even means and don't care to help.

  • pshc P! (@pshc) reported

    @ryaninstapleton @rgodfrey @AoDespair honestly I am perturbed that advertisers have free reign to use cute animals as their brand. **** you TELUS

  • aadilbrar Aadil Brar (@aadilbrar) reported

    @Alex_at_ACHK Yeah, the ban on China-owned apps didn’t include a decision on Huawei’s role in telecommunication network. Airtel already has Huawei equipment in their network - similar to Telus in Canada. And now they will also get to build 5G for Airtel.

  • sturgeonguide SilversidesFishing (@sturgeonguide) reported

    Sorry @TELUS but even with 5G watching my hockey team @Canucks play is a joke. Nothing but interruptions every minute. IMO 5G is a joke which I pay for. Got rebates for me for crap service??? @CRTCeng

  • afterexposure Diamond Dog 'Aloha' Organa (@afterexposure) reported

    @FionaMattatall We spent the last 25 years learning to spot "Help me claim inheritance urgently request a wire transfer information" emails and hanging up on "The CRA has a warrant for your arrest" calls, and now we have crappy letters? Maybe this is a billing info scam? Is this real TELUS?

  • bringbakerback Bakers old Treehouse (@bringbakerback) reported

    @TELUS All your wonderful commercials make me want your product. Unfortunately I am already a customer and the service you provide does not match your commercial boast. Spend more on service and less on advertising.

  • CarlingJackson THE ATHLETE ARTIST (@CarlingJackson) reported

    When @TELUS doesn't let you pay your bill bc your account doesn't exist when you login. Why did I switch over again?