Telus Outage Report in Sundre, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sundre, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telus
Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Aberle
(@AberleLuke) reported
@natelacroix @TELUS I had lots a problems with Telus with my replacement phone that was DOA out of box they would not replacement phone for 3 weeks and was on the phone for hours! In the end telus support on twitter helped!
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TML Collector
(@tml_collector) reported
@TELUS @CRTCeng @CRTCHearings Can we PLEASE get a tower for Clearview Ridge, Timberlands, Garden Heights in Red Deer, Alberta please!!!! No cell service within the city in 2021 is absolutely unacceptable!
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Cherysh perry
(@CheryshPerry) reported
I have to work from home and @ShawInfo won’t fix my wifi. @TELUS how long will it take you to hook it up?
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Katherine Campbell🇨🇦
(@Katcam7399) reported
@maxfawcett @TD_Canada Apparently you have never called Telus for customer support 🙄
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Robert
(@mrminorthreat) reported
I was super frustrated by shaw's internet, and I gotta say haven't had any of those problems with @TELUSsupport but all the little bullshit things that telus has and all the pro consumer things shaw is doing sure makes me wish I could switch back.
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Rich Hilborn
(@RichHilborn) reported
@TELUSsupport Hey I’m transferring my account over from Koodo to Telus, but I’m still waiting for my SIM card to show up but now my phone won’t connect to a network! I can’t receive calls or anything! Help!
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one big yike
(@mmaxinelucille) reported
Called Telus today cause my data wasn’t working when I wasn’t on wifi. After restarting multiple times and updating my software, turns out the issue was that I had my data turned off 🙃✨
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David Nguyen (Competition Act - Antitrust)
(@DavidAntitrust) reported
@TELUS Stop ripping me off with massive over billings for non-use billing items and strange billing tariffs, hacking my phone, engaging in illegal insider trading and violating Competition Act/Antiritrust laws. Proof coming up on all issues raised in above "talking points"
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Alyson Shane
(@alysonshane) reported
@KristinAnneH I had the same experience, but with Rogers. I recently cancelled my service and moved to Telus and got a slew of calls from Rogers offering changes to my plan that weren't available when I was a customer without asking *why* I left in the first place. Ugh!
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🇨🇦 🏒TheRealMu£d€® 🏒🇨🇦
(@Mulder578) reported
@SmoothOil I have Telus...no issues all tournament...