Telus outages and service status in Sundre, Alberta
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sundre, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sundre, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sundre, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Clayton (@phinx404) reported@TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.
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Just Bored (@Breakin_Normal) reported@JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.
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🏆Crosby87 #BELIEVE (@Crosby87hfxfan) reported@TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.
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Harlow Journey (@HarlowJourney) reported@TELUS My sister is going to be calling on monday. We'll see how she is treated. I will report back. However, what treatment do you think would reverse what happened? I prefer Telus to Rogers, but I think I might switch over this. Nobody wants a bigoted service provider.
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Wendy 🇨🇦 (@perfectrose2011) reported@TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.
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Jay (@zerofilterworld) reported@TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.
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Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
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Patrick Kernaghan(He/Him) (@Brevity_ii) reported@dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.
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MoneyTree (@sk_bossman) reported@BoomerDivvies @FullScopeWelds @TELUS Make sure they don’t ding your or your companies credit rating over this. Either with late payments or if it gets bad enough a judgement
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Sally (@sadforcanadians) reported@Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful