Telus

Telus Outage Report in Sutton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sutton, Ontario 12/25/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MTBRiderSS MTBRider (@MTBRiderSS) reported

    @TELUSsupport your Telus Optik app sucks. Shows you want to resume I always have to start over. There’s no fast forward. Brutal. Can’t wait for my contract to be over. Back to Shaw Bluecurve. It’s 1,000 times better

  • jessTetuJones Jess Tetu (@jessTetuJones) reported

    @TELUS - our biz phone lines continue to not work & your teams tell us we need to wait a week or 2 for service. Businesses can’t afford these types of interruptions & this is the 3rd time! Any other carriers able to help in #lloydminster? We have never had issues w/ @SaskTel !!

  • roschat Roschat (@roschat) reported

    @SoniaFurstenau @freespiritus Yup. I’m immunocompromised. I’ve had to use Telus 3x during pandemic. I have a family Dr. but couldn’t get in for an appt. in a timely matter and needed antibiotics. Rather than sit in a clinic for hours I used their service. I paid, but it’s a hefty cost.

  • BrettLindros1 Brett Lindros (@BrettLindros1) reported

    @TELUS my alarm went off @ 11pm saying a window was broken and carbon monoxide was detected. Neither was true but scared us - called the fire department myself. Telus did nothing. Never called authorities or me. I called them and was told someone would call me. #bullshit

  • iamkennethchan Kenneth Chan (@iamkennethchan) reported

    @rwittstock @KarmSumal @lululemon It would be nice if more of Vancouver's corporate community would help fill in the big gaps of what this city is missing (arts, big events/festivals), instead of doing things that are funded by government (👀 Jim Pattison & Telus) and/or only align with their corporate mission.

  • MomKP22 Mrs. K ♓ (@MomKP22) reported

    @RonaldNHughes Yeah we are out too, over 13 hours now. No word from @ShawInfo @Shawhelp on fix time or what happened? Eating up my phone data 🤬 So aggravated. We are calling Telus tomorrow too. I can be patient, but need info first. This radio silence is infuriating, everything OUT!

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @rodmickleburgh @TELUSHealth @adriandix Rod, you are so far offside on this issue, it’s embarrassing. And I thought you were a journalist. Please try and do some real investigation. I lost my FD and had a video appt with a Telus Health Dr on Tuesday. He renewed my meds and ordered blood tests and an ECG. No charge

  • BadgeriusII BadgeriusII (@BadgeriusII) reported

    literally all the money we had for bills. Now we have to go through the process of requesting a charge back. If a customer says $50 that mean $50....NOT $450. Further more we were owed credits to our account and telus found every way to ding us and deduce those credits...

  • gearstogrind Gears to Grind (@gearstogrind) reported

    @AnthonyLacavera @globalive @FreedomMobile WIND was terrible and Freedom isn’t much better. Do you really think that having TELUS on board, while being at their mercy, is a good thing? They’ll still be competing for your customers…

  • MOOGtheOptimist Steven Cole (@MOOGtheOptimist) reported

    @telus took a month to hook up our internet when we moved locations so they gave us a free month of service. Not a free month at all when we didn’t have access to it. Thanks for nothing Telus. Your customer service is brutal by any measure.