Telus

Telus Outage Report in Sutton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sutton, Ontario 01/30/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveDave2017 SteveDave (@SteveDave2017) reported

    @TELUS Tried to cancel a service. Despite being “open until 10” your customer service centre was closed by 830. The sales line was open though. They were no help.

  • InBriefMike Mike (@InBriefMike) reported

    Hey, @TELUS - can you guys fix your wifi calling mechanism? I have had to re-setup 42 times in <2 years. I have to wander outside to find a signal, turn wifi calling on, wait for your message, put in some info, and hope it works (and stays working). Not cool.

  • ravijadav94 Ravi Jadav (@ravijadav94) reported

    @TELUS Neither your online support nor your in store services are able to help me with an eSim. Your Aliston,ON store have the worst customer service.

  • jaydenmarajj jayden (@jaydenmarajj) reported

    @edgar_rrrrrr No telus is ****

  • Sopwith_ Sopwith (@Sopwith_) reported

    @Telus I have now been told twice that my complaint has been “escalated”, and three times that someone would call me within 24 hours. Still waiting. I have stopped all payments on this account.

  • TheLifeOfPylon Top Pylon (@TheLifeOfPylon) reported

    I have been a @TELUS customer since 1995. You provide good cell coverage. But, your call quality is terrible; random dropped calls or people sounding like a robot are now regular occurrences (full bars/5G service). Insight, please?

  • chadl84625640 Chad Lewis (@chadl84625640) reported

    @kareemslick @TELUS It's crap. And a rip off .

  • deanneachong Deanne Achong (@deanneachong) reported

    Once again, problems with @telus billing -- I got a discount 2 months ago, so wonderful - ha ha. Instead I get billed more (!) and have to contest it. Promises, promises, promises. What a joke.

  • chaninunaa Acii (@chaninunaa) reported

    Halo, where should i go if have some problem about payment from telus? @TELUS @TELUSsupport

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported

    @JockCartier Its the worst. And if you record on different channel it considers them unique. So you end up with multiple groupings or if in a series both play, multiple recordings in multiple groupings. I think Telus satellite does but that platform is completely different tech.