Telus

Telus Outage Report in Sutton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sutton, Ontario 02/27/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RealisticSter Sterling Mitchell (@RealisticSter) reported

    @chinookag @TELUS Time to try Starlink? Entry cost is high but, so far, reviews are pretty stellar. 150 Mbps seems widely reported. If it works for you then you could use a VoIP service to carry your phone lines as well.

  • danieguenter Danie Guenter (@danieguenter) reported

    @PublicMobile after today's Telus outage I am getting hammered with spam calls.

  • grafikalrob Rob ⚜️ (@grafikalrob) reported

    @TheoFleury14 Telus is having Cellular signal issues in Western Canada.

  • chinookag Craig Shand (@chinookag) reported

    @RealisticSter @TELUS I like your thinking. Filled out a form on Starlink's website a week or 10 days ago but haven't heard back. Ready to try anything at this point. Our Telus hub worked great until late Nov but seems 2 quit min 3-4 times a day and needs to be reset. Telus customer service sucks.

  • SharonMaclise Sharon Maclise (@SharonMaclise) reported

    @TheoFleury14 No - but even more weird - I lost land line service for awhile! @Telus provider. Virgin for cell phone - maybe that's why. Or Coincidence?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @jeffspears01 Earlier today, we experienced a service outage in parts of Western Canada. Affecting wireless services and some wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • aboySimpson “jason simpson” (@aboySimpson) reported

    Dear @TELUSsupport @TELUS Last April, Telus told me my area - North Langley/Walnut Grove - wasn’t connected to the PureFibre network, but would be by December. Happy New Year... nothing. Literally everywhere surrounding us has it. Please fix this. Take our money!

  • DowserDave Dave Bowes (@DowserDave) reported

    Telus network went down today bricked my phone and I felt more alone than I've ever have before.

  • VE7ZBG Brandon Gowdridge 🇨🇦 (@VE7ZBG) reported

    @TELUSsupport Thank you for the quick resolution. I was trying to check something on my phone while at work, without wi-fi access... I don't think it was just Telus, as no networks were showing LTE available, only 3G, which also wouldn't connect.

  • nanobyte84 nanobyte84 (@nanobyte84) reported

    @TheoFleury14 Yes, koodo/telus has been down