Telus outages and service status in Sutton, Ontario

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angelle McDougall (@AMAMcDougall) reported 5 minutes ago

  @jenglishman @TELUS They no longer provide any type of help to anyone at the Telus stores. I took my elderly mother there to help clear up her bill. We thought we got there early, but there was a line of of little old ladies with walkers, all waiting for the same thing - some help. 1/2

• 
  Jimmyray (@jamesraymont1) reported 9 minutes ago

  @culturetripper @kim_gaetz Don’t forget, Telus is doing the same **** in Alberta.

• 
  Banancial (@Banancial) reported 9 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

• 
  Mike Brennan (@MikeBre58407055) reported 11 minutes ago

  @MPelletierCIO @BNNBloomberg Telus should worry less about selling non-core assets and more about minimal, basic customer service. As a client I'm appalled, they never answer the phone. Farming your customer service out to third world countries is pathetic, Telus deserves to keep imploding.

• 
  Lori Bergman (@bergy1965) reported 13 minutes ago

  @TELUS …another day passes with no equipment arriving. So much for @TELUSsupport assuring me it would be expedited. I applaud you for the blatant thieving of customers; you pay us and we provide sh!tty service. Well done @TELUS

• 
  Nickspirit (@Nickspirit4) reported 15 minutes ago

  @onesoccer It’s not on your station. I have Telus and one soccer and they are playing cpl. wtf

• 
  Don Elkington (@don_elkington) reported 19 minutes ago

  @LoveMy7Wood @TELUS My error.. Telus is Philippines and Rogers, India. AI helps them..: note the hold time out; AI explains issues and responses provided for them. So cool; so Canadian.

• 
  Charles Bodi - 'Be Like Bodi' (@CharlesBodi) reported 21 minutes ago

  @dougransom @TELUS @TELUSsupport That sucks.

• 
  Kar (@HabsGirl09) reported 22 minutes ago

  Telus customer service is the absolute worst

• 
  Jay A (@rodice11) reported 22 minutes ago

  @EPCOR @TELUSsupport Service out due to lightning strike. All telus land services and epcor power services are out. 130 Ave and 127 street, west side.