Telus Outage Report in Sutton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Underwood
(@danny_underwood) reported
@leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.
-
Streaks 🦨 🏳️⚧️ 🏳️🌈 #BLM
(@streaksskunk) reported
@Ms_Kappy Sadly we have even less choice out here. Rogers isn't a thing in Nova Scotia at all (unless it's mobile service), same with Telus, no Cogeco.. nothing. You're either caving to Bell or accepting crappy service instead with Eastlink.
-
Chris Jakubowski
(@wirelesswebs) reported
@Rogers You guys really need to fire your PR. Increased competition and choice? You just have such a low opinion of people. Also, Rogers ******* sucks. Your customers service is rotten, and I will go to Telus in a second if this gets approved.
-
Uncle
(@Uncle_B_T) reported
@TELUS @TELUS you can keep trying to flag my account, but ive proven im real and not a bot to twitter enough times, you will fail
-
Gaylin Chev
(@GaylinChev) reported
@PatBulmer1 I have been thinking about going back to Telus but their service is so crappy. Sigh.
-
Paul Andrews
(@PaulEAndrews) reported
@SneakyCanadian @Shawhelp TELUS is no better. In fact less transparent on outages. When our business had TELUS we had nothing but issues with them reporting on outages. In this case we’ve been told it’s a fibre cut, at least Shaw is working on it, TELUS would still be discussing how to solve.
-
Chris Orsten
(@chrisorsten) reported
@Katrina853 @JustSayinAb @Crackmacs If Shaw was bought by Telus, it would make BC & AB not have a choice but use Telus for broadband -that would be an competition issue. After thus buyout is done, you still have a choice between Telus and Rogers, instead of Telus and Shaw And for cell, you also have Bell.
-
Baked Goods
(@BakedGoodsYYC) reported
@dzonershow @BrettCl52830843 @parismarx I worked for Telus for 8 years. Please let me disabuse you of the notion that the CRTC are the ones dictating terms. It's almost never the case. The big 4 have been calling the shots for decades.
-
Jean-François Mezei
(@jfmezei) reported
How much will Bell/Telus want out of this? (aka, spectrum, perhaps some customer transferred to Bell/Telus).
-
Gaylin Chev
(@GaylinChev) reported
@PatBulmer1 A few months before my mom died, she switched from Shaw back to Telus. She was 79 and had bad eyesight. She needed help to understand the new remote and where her channels were. Simple, right? Nope, their service dept were total jerks to her, more than once.