Telus

Telus Outage Report in Sutton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sutton, Ontario 10/31/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeceitinDrugs Everyone has something to learn from somebody. (@DeceitinDrugs) reported

    @VanStreetDog #Telus is using workers from other countries yet many of them are not properly trained and working from home, leaving Cdns not getting clarification on their account problem. When you can hear the chickens in the background...just saying.

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport We are a city owned rental building that was already PROMISED OPTIK TV in Oct 2019. Okay so COVID slows things down but TELUS has NO IDEA IF AT ALL if they will install OPTIK here. It was just a marketing SCAM. We all know it, TELUS knows it and now hopefully TWITTER knows it.

  • sherwhizt Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids (@sherwhizt) reported

    @appalbarry @HSBC I sympathize. All the large US corporations started taking their customer service and IT support offshore in the mid 2000's. I get nowhere with customer service at Telus and Vail Resorts. After I get a local number from offshore support, I'm connected back to the same person😬

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS The wifi just went down. Is there an outtage in Edmonton?

  • marci_gee Marci Geisler (@marci_gee) reported

    Last summer @TELUS dug up every lawn on the street and left a mess for my parents to fix. Now I find out they've been swindled by a sales rep desperate to make good on this dumb expense. They signed a 3 year contract for services that have NOT ONCE worked since I've been here.

  • MrsShinski 🌤 (@MrsShinski) reported

    @DGRealist @TELUS @tamarataggart It's so bad today, not that it's ever good.

  • sevanmattar Sevan Mattar (@sevanmattar) reported

    @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

  • maureenpolitics #trudeaumustgomaureen (@maureenpolitics) reported

    At the airport going to the US and Telus texts me..,travelling to the US? Get a package today. WTF???? They are tracking our every move.

  • thelightphone light (@thelightphone) reported

    @mikedinelle @TELUS It's still a work in progress, unfortunately can be a slow process, but we're working with their labs now to get certification.

  • brycecharney lindenfan16 (@brycecharney) reported

    @MattyPlumz @TELUS Damn I didn’t spend that much on my 14 on the 16th 😬😬