Telus Outage Report in Sutton, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• NV Vandale (@BluntImp) reported a minute ago

  @TELUSsupport I'm sorry I'm not sure if you can help me because this is about my Public Mobile Account, which Telus owns. For some reason it does not recognize my username or email to login anymore, and whiel I can change my password it does not help. I can't contact them 1/

• icicles! popcicles! test! (@Kenruszell) reported 3 minutes ago

  "speak with agent" after every prompt until a person picked up the phone and explained what had occurred. She was nice and asked why I had to create the service call as was I with my responses because, after all, it's not her fault Telus has grown into a bloated /5

• Brent Faulkner (@thesteephill) reported 3 minutes ago

  @TELUSsupport I still haven’t heard back from anyone at Telus re: this problem.

• Krystel Lim (@therese_see) reported 5 minutes ago

  Hey @TELUS @TELUSsupport we've been having TERRIBLE connections and your customer service is also TERRIBLE! #telus #terribletelus

• Nikki (@Rad_Nikki_) reported 12 minutes ago

  @allsystemsjo Have you tried using the telus health app? I use this if I can't get in right away to see my gp and they forward everything to your gp after. They can help with med refills, referrals, etc.

• Lindsay Wilson (@Lindsay_W14) reported 12 minutes ago

  @VanIRPickering @TELUS Telus is the worst. They charged me for a full month once when mine only worked for a week, they refused to reimburse for 3 weeks they had an outage. Not a fan.

• Vanessa Pickering (@VanIRPickering) reported 17 minutes ago

  hi @TELUS if i have unlimited data on my home internet, how did i go over my data and then get slow internet?

• icicles! popcicles! test! (@Kenruszell) reported 18 minutes ago

  the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7

• Jeff083 (@Jeff0832) reported 20 minutes ago

  @TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.

• Rachel B (@RachelDoesThis) reported 21 minutes ago

  Anyone else in #yql having issues with their internet today? I’ve been without internet since I got home from work. Tried all the troubleshooting but no dice. #Telus @TELUSsupport