Telus Outage Report in Sutton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Buke
(@bukelacktavose) reported
@TELUS @TELUSint Telus, your prices for everything are ridiculous and unsustainable . You should be ashamed of yourselves . I hope every customer past and present contacts the @CRTCeng
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MRKN Myles
(@TheMylesLive) reported
I love not being able to do my job because you idiots hire 10th grade high school kids for your tech support team and give them a 30 minute training session on “internet” @TELUS How do I have this many internet issues that my ISP doesn’t even know how or why it’s happening?
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Here to
(@putmy2centsin) reported
@TELUS support during covid??? CEO LIES.....Made a partial payment waiting for a cheque. Alerted staff. A week later, I am cut off. Now I have reconnection fees 😒 the full bill was paid within 2 weeks of the partial payment. 😔 Essential service relief is a lie. #switch #telus
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Jeremy Gauthier
(@jeremyggauthier) reported
@SamBrennand Was thinking the same thing. @TELUS @ADT Canada should be ashamed for launching this customer portal. Not acceptable.
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چئ شاهيراه ❤
(@Eiraaaasyahirah) reported
@TheArifMazlan Please dont be the good guy. Basically the good guy too much hipocrite in life. Bad guy lagi telus kot so farrr yg i pernah kenal 🙃
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Stefania Mariaa 🏦♠️
(@stefaniamariaa) reported
Wanna know the extent of my trust issues? I’m waitlisted for both @TELUS fiberoptic and @StarlinkPage #ruralinternet so I can TEST which one has *RELIABLE* wifi rather than believe either of them.
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Marcus Lloyd
(@MarcusLloyd1) reported
Just to add, 1 year on and Telus is still crap in Airdrie and don’t send me a private message as it is just not some issue in small areas, it’s the whole of Airdrie. @TELUS @TELUSsupport wish I could move providers. Fix it as you guys are paid enough.
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Jonathan Reybend
(@jon_reybend) reported
@SurreyEagles @BCHLKings @TELUS My god I want him inside m- my house. To hang out. That’s all.
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Synthetic Animals
(@moodyangela) reported
@matpVI @TELUS @CDCofBC Telus sucks If they want more people to use their services then they should stop sucking But a lot of people have been exposing their scam of “upgrading” to fibre optics to have worse service. And requiring extra wifi boosters they sell As if their monopoly isn’t profitable