Telus

Telus Outage Report in Sutton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sutton, Ontario 01/18/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fraips Tyler Fraipont (@fraips) reported

    @darthvanderlaan @TELUS Huh, I didn't know Bell bought Telus. Sounds like the same quality customer service.

  • 342Monkey MilkMan JAY (@342Monkey) reported

    @darthvanderlaan @GlenMah @TELUS If you say it that way, a competitor won’t go out of their way to treat you better. That being said, I’d also want to tell everyone how pissed off I was

  • JMillerStats Prof. John Miller SD (@JMillerStats) reported

    @elks @TELUS When your team plays like garbage but at least that former player talking on the radio about your team who hurt your GM's feelings got let go.

  • rbl1979 Sea-Maximum644 (@rbl1979) reported

    @elks @TELUS My QB made another bad pass but it is my fault for not catching it.

  • chadkerychuk Chad Kerychuk (@chadkerychuk) reported

    @sblomkamp I had far better experiences with my TELUS Optik than I ever did with any Shaw. Plus rarely charged for service. Shaw rarely monitors bandwidth closely, but down more frequently and slower service. Slow speed at our place b/c it’s included in strata otherwise I’d switch to TELUS.

  • miz_hart ms hart to you (@miz_hart) reported

    @facepalmchris Remember when JY used to pretend to work for Telus? They must have called him out on his **** cause he’s got a bone to pick with them at the moment!

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport so how are you going to fix this? Contract signed on August 26th... It is October 4 and still nothing. I'm losing business and you don't seem to care. So unprofessional! #telus #customerservice #imreadytowalk (3/3)

  • toby8wong Toby Wong (@toby8wong) reported

    @TELUSsupport Help. Our home phone and TV service are out at the house in NW Calgary, AB. We've been waiting for now 20 mins on customer service for help. Why is this so difficult to get help? #Telus #CustomerExperience #BadNPS score

  • Rustang80 Clint (@Rustang80) reported

    @elks @TELUS ****, I came to Canada to be 2-5?!

  • kannibal25 Terry Thomas (@kannibal25) reported

    @darthvanderlaan @TELUS All telcos are like that though. I'd suggest contacting their customer retention or loyalty team to see what they can offer you.