Telus Outage Report in Sutton, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha van Gelder
(@vanbudha) reported
@TELUSsupport This is going to be my last attempt telling you, …Some guy named Robert has had my email wrongly attached to his account, I have received ALL his personal details for months now from TELUS, his account is about to be in default because IM getting his bills. Fix it. Message me
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Doug Black
(@DougBla41729844) reported
@TELUS part2, you need to tell your customers that the old cable lines are only good up to 1gbs. second you need to tell your customers to check if they have a 2.5gbs Ethernet network card in their computer
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ITC
(@tw2009fa) reported
@TELUSsupport I spoke with Tech Support and apparently there is an issue with Bell towers and this is out of Telus' control. Why is my Telus service being affected by Bell towers? Also why am I being denied compensation? I am not receiving services that I am paying for.
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Noah Martin
(@realrockerman97) reported
@TELUSsupport Down Detector is reporting mass @TELUS /@koodo outages in Alberta, BC and all of southern and Eastern Ontario since 4:30 pm yesterday. Is this being looked into?
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aria ♡ l2d model reveal pinned
(@AriaAuroraVT) reported
i'm actually pretty pissed at this because our internet and cable got completely shut off WITH ZERO WARNING yesterday tfb that's more of a shaw issue than telus... and they confirmed with mom this morning they would be here at 1pm
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Khushpreet Singh
(@Khushpr29623888) reported
@TELUS very bad experience Very very bad Even am old custome Not going to recommend any of my circles
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mediar
(@mediarz) reported
The @TELUS text chat wait game has been fun today. Started off at 20 went down to one, went back up to 10 went down to one, went back up to 9 and now waiting for our third countdown to start...
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David
(@Daver_16) reported
@TELUS your automated phone service is trash. 15 min wait, Asked for the call back and all I got was a voicemail saying they couldnt reach me. Pressed 1 and the prompt kept repeating. When someone asks to speak with a rep just put them through to a rep dont keep asking for info.
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Meghan Fowler
(@MeghanFowler) reported
@TELUSsupport A phone 5 days old that will only hold a charge for a few hours, with locations off, Notifications off, brightness down. And the phone is so hot. Clearly something wrong. Hours on hold, hung up on and still can't get ahold of anyone to help. My patience with Telus
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Jason Dunn 🇺🇦
(@jasondunn) reported
@AndyMLC Yikes! Good ol’ @TELUS, they always find a way to make a buck off the customer. I hope it’s just growing pains and 12-24 months from now we’ll wonder why we stuck with SIM cards for so long. Maybe… 🙃