Telus Outage Report in Terrace Bay, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace Bay, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TLC
(@Nortina123) reported
@TELUS got an email regarding 'family' - clicked to do the survey to get the $120 bill credit - completed only to find out the credit is applied if I purchase a new device - very tricky and deceiving. Never do a Telus Survey again!
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Legman
(@blkh2o61) reported
Telus Mobility, Telus Support implode once again. Promises, promises, promises! All false. My concerns get escalated only to be contacted by wrong dept. AGAIN! No follow up! Looking for assistance to get elevated to CRTC with my concerns. Ongoing since 2017!
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Frigid
(@lilFrigid) reported
@TELUS Your company ******* sucks.
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Adi lally
(@adifood1234) reported
@cynthiiaaxo_ @Shawhelp Ya you can leave with Telus but the service isn’t great. I left Telus because the internet would cut out a lot tv barley ever worked. With Shaw everything has been working fine don’t get me started with @TELUSsupport agents.
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Parker Lileikis
(@LileikisParker) reported
@IneSanity Hi! I’m a Telus D2C rep for Western Canada, and would be happy to help with your internet issue and save you some money! Feel free to send me a message if you’re interested in hearing about what we can offer!
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Puck Lover
(@puck_lover) reported
@TELUS Too bad its not available 🙄
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Lord Chancellor
(@LordChancello11) reported
@nationalpost Telus outsources many of their jobs to India too like what RBC was caught doing many years ago. Yet, they have no problem taking Canadian $$$ but don't want to hire Canadians
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Joel
(@TheJoelEllis) reported
Hey @Videotron Tuesday morning im walking into the closet bell or telus or rogers store and ending my service with you guys! 10/10 worst customer service and reception YOU GUYS ARE A JOKE WOULD NEVER RECOMMEND
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TheCanuckian, Mullet-in-Chief 🇨🇦🤟🇨🇦🤟🇨🇦🤟
(@TiniZnayesh) reported
@Hugospice @TekSavvyBuzz @Bell The smaller players leverage infrastructure from Tier 1 (Telus / Bell, etc...) at a bulk discount and resell it to you at a markup. Canada's issue is a Tier 1 issue. With the CRTC cosigning it - I'm guessing infrastructure costs are a factor.
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Joe Van Snellenberg (aka Joe delivery guy)
(@jvsjoe) reported
I heard that Bell, Rogers, and Telus collectively got more than $240m from the federal Canadian Emergency Wage Subsidy Fund. Instead of using it for employee wage subsidies, Telus used it to up investor payouts, Rogers cut jobs. Bell said We'll do BOTH!