Telus Outage Report in Terrace Bay, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace Bay, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Telus
Telus is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Addictive Brain
(@addictivebrain) reported
Never ever go with @TELUS internet for your home. They promised me a reasonable pricing plan, and now it's different. When I talked with the rep, he said it was a system glitch, and he cannot do anything. A clear case of cheating & misrepresentation here. @TELUSsupport
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Cassidy Towers
(@CassidyTowers) reported
@TELUS when are you open? I just tried calling to set up a service and your system says you are closed but not when you are open....Shaw is open....
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Melissa Downing
(@MelissaRDowning) reported
@AmiskAggie I’ve had anywhere from 5mbps to 220mbps download speeds the last week and it hits a blip every 30 min or so for a minute or two. This morning it’s been down a couple times for 20 min each time. Not much better than Telus hub we had and lots more $$
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Michelle Gray
(@michellegray93) reported
Two Telus solicitors have been flat out harassing houses on my street this afternoon, I told them I was not interested the first knock, then they came back 2.5 hours later and then just did a third lap of my street. Wtf @TELUS do you pay by the knock?
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Nicola?
(@nicolacourtney) reported
I cleared my data and if this doesn't work, @TELUS owes me a new phone.
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Terry Spencer
(@handymanSL) reported
@imboblayton Everytime I time I call direct Energy regulated or @TELUS , always scare you with it maybe up to two hours waiting.. when really it’s 15-30 minutes. I asked why they say that, oh maybe you’ll hang up and try again tomorrow lol wow!
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Dr. Emanuela Tura
(@TuraEmanuela) reported
@cbcnewsbc The BC govt allows Telus to charge ~$5000 yearly per patient to access family doctors. Why can I not charge a small fee to cover my overhead and start seeing patients now? Is the Health Act still valid in a state of emergency?
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Stefan Hawes
(@hawes) reported
After two more missed appointments today, I finally gave on getting my services installed by @telus. So I switched over to @ShawInfo, who gave me a great deal. Funny thing is, I was perfectly happy with my @telus service, until the forced me to "upgrade".
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Sarah Cameron
(@FluidHair_Sarah) reported
@TELUS has become the absolute worst company. Twenty one years with them and definitely thinking of leaving.
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NjH16
(@NjH1416) reported
@TELUSsupport Trying to reactivate my account, My Telus app has me down as Unauthenticated User but when I log into Telus through a web browser it still recognizes me as the name and email used for the account. Would appreciate it if you can direct me to the support I need.