Telus Outage Report in Terrace Bay, Ontario

Problems in the last 24 hours in Terrace Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Gregory Novak 🍍 (@GRNovak) reported 2 minutes ago

  I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?

• 
  Malcolm van Delst (@malcolm8) reported 3 minutes ago

  Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

• 
  Ryan Coleman (@ryancoleman) reported 3 minutes ago

  @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

• 
  𝕂𝕃𝔽🫶 𝕄𝕒𝕞𝕒 𝕥𝕠 𝕓𝕖 ~ 𝔹𝕠𝕪 𝕞𝕠𝕞 x1🧸💙 (@thatgirlxo) reported 4 minutes ago

  Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. 😠

• 
  Katie I. B. L. Nathan (@KatieIBLNathan1) reported 6 minutes ago

  @TELUS @Telus their mistake. They put me through to Web services and I speak to Kathe who says “no, we can’t fix this You need customer care.” She says she will get customer service on the phone and explain the situation before she transfers me. Seconds later I am transferred…cont’d

• 
  Malcolm van Delst (@malcolm8) reported 9 minutes ago

  Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

• 
  Polo (@Freedompatodos) reported 10 minutes ago

  @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

• 
  RBestman (@BestmanBiker) reported 11 minutes ago

  Anybody else in SW calgary experiencing @TELUS outage? @TELUSsupport

• 
  Polo (@Freedompatodos) reported 11 minutes ago

  @martbean66 @TELUSsupport Cancel telus! They steal money from their clients!

• 
  Air 🐳🐋 (@TwittleAir) reported 14 minutes ago

  @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good