Telus

Telus Outage Report in Terrace Bay, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace Bay, Ontario 11/07/2025 23:10

November 07: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • F4DE2BL4CK Fade2Black (@F4DE2BL4CK) reported

    @_LoveMTB_ @Victor_M_Short @theJagmeetSingh My dad worked for Telus for 35 years and the union eventually caused the workforce to be completely gutted and now Telus outsourced to contractors (ledcor). They didn’t improve **** for them

  • alex_j_h Alex 🐧 (he/him) (@alex_j_h) reported

    @GWPattie @doctorow @JimmieB45 Apparently the CEO of Telus has a cabin in Desolation Sound, so the service there is great!

  • RedeemerBlood Alexander Scott (@RedeemerBlood) reported

    @TELUSsupport Why is @Telus throttling my hub internet speed on YouTube? It never goes above 3mb/s making it impossible to even watch a 1080p video. Every other streaming service works fine. YouTube works fine on my laptop on my work Wifi so what is the deal?

  • venuvelli أميرةvenus (@venuvelli) reported

    @ShansAshley @TELUS 🙈 you got any buss down 30 inch middle parts???

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @cneily @TELUS I’ve had Shaw internet for about a year now with zero issues! I was talking about mobile service

  • blondie2367 Bekka (@blondie2367) reported

    @Bell disappointed with your loyalty program. No interest in keeping a customer that’s been with you for 20 years, won’t even try to match @Rogers or @TELUS

  • GoodbyeClutter GoodbyeClutter (@GoodbyeClutter) reported

    @gmail I'm not accessing Gmail. I want absolutely zilch to do with Gmail. Ever since Telus partnered with Gmail, I have had problems. Currently, not all my emails to Gmail email addresses are being delivered. I'm a legit small business, not a spammer. #SoTiredOfThis

  • illuminatima Illuminatima (@illuminatima) reported

    I'm currently on a call with Telus customer support and the guy I'm talking to has such a... not a robotic, but such a comically clear and concise voice that I wasn't sure if I were talking to a human for the first few seconds.

  • GoodbyeClutter GoodbyeClutter (@GoodbyeClutter) reported

    Is anyone else having problems with emails to #Gmail addresses not being received and no bounce back notices? It seems this problem has occurred for me since Telus partnered with Gmail. #SoFrustrating I have no idea how many emails are not received.

  • dougcrone Doug Crone (@dougcrone) reported

    @TELUSsupport My wife and I each are on 30gb plans. I hit my limit she is at 17gb, so a little over half. Telus website shows we’re both on reduced speed. WTF!