Telus

Telus Outage Report in Terrace Bay, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace Bay, Ontario 11/30/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendaKrokosh Brenda Krokosh (@BrendaKrokosh) reported

    @SPhillipsAB @TELUS @telusmobility I’ve never had any problem with Telus. Anyone can have an off day. One experience shouldn’t determine how you feel about a company. I bet they’d make it right if you let them.

  • MCsoprano #loveissweet (@MCsoprano) reported

    When Telus reps on the phone don’t have a valid reason, they just hang up the call. Why tho?

  • jtgoodchild Jim 2xVaxxed Goodchild (@jtgoodchild) reported

    @SPhillipsAB @TELUS @telusmobility Shaw seems OK if you're mostly in the bigger centres. Virgin is more $, runs on the Bell network with great customer service. Had #2 spawn on Koodo prepaid for a while - incredibly cheap, runs on Telus network, but cust-service was poor.

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    On Telus but can see other carriers not putting it on websites. Had tech support confirm it does not exist on Telus except for the Google pixel. And tech did not even know about it before I told him. Clearly they are not afraid of CRTC?

  • SPhillipsAB Shannon Phillips (@SPhillipsAB) reported

    Hello, @TELUS. I've just had the world's most brutal/ ridiculous customer service after switching my personal cellphone - and my kids' - to @telusmobility. Thought I'd be able to 'set it/forget it' for years to come. So, twitter friends, who should I sign up with instead? #AbLeg

  • Steverehbein Steve Rehbein (@Steverehbein) reported

    @TELUSsupport Well done TELUS! On-hold over 2hrs16m and then you drop my call. I will document my attempts to contact you & cancel service; your failures to serve; unplug all equipment, and cease all payment effective today. Try to collect one more cent. go OXIO

  • Pepperoni_Salad Christinamas 🎄 (@Pepperoni_Salad) reported

    Telus has now emailed, snail mailed, and texted me to tell me that my credit card expires at the end of December. I have never seen such lack of chill.

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS your service SUCKS!

  • 757jetdoc Ron Campbell (@757jetdoc) reported from Old Fort, British Columbia

    @SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)

  • JamesP0263 (((BioHazard Level 4))) (@JamesP0263) reported

    @SPhillipsAB @TELUS @telusmobility They are all awful but Telus is an extra layer of awful.