Telus

Telus Outage Report in Thompson, Manitoba

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thompson, Manitoba

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thompson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thompson, Manitoba 09/17/2025 01:05

September 17: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    Call into @TELUS, wait on hold for 30 minutes, reach an agent, but they can’t help, so they transfer to another department, wait on hold for several more minutes, and then the system hangs up. FRUSTRATING and BROKEN SUPPORT! 🤬

  • NanaimoB NanaimoBar (@NanaimoB) reported

    @TELUSsupport Need assistance with billing on account closed July 2022 (today October 2022). I received ANOTHER BILL today. Bill total is $0. When will these bills stop. In decades, I have had exemplary service from Telus. Family worked for BC Tel, and shareholder. WTH?

  • brettdrc BrettdrC®🇨🇦|Don’t be the ****| (@brettdrc) reported

    @PaulDoroshenko @jillreports They do this sometimes with rates and I don’t think consumers recognize many times this voids contracts. Question what law would I quote to Telus or Rogers customer service.

  • RLStar2 Robyn Starkey (@RLStar2) reported

    @TELUSsupport Someone keeps calling my phone with a number that comes up saying TELUS, and they have my name but then they hang up on me. It's happened 4 times in the last week. What gives?

  • charliefudgens Charlie Fudge (@charliefudgens) reported

    @RetroWinnipeg Fair point! Do we think Telus and Esso/Imperial are pulling their support from Hockey Canada but not the actual tournament? It sounds like they are pulling all of it.

  • JonDurnin Jon of the Shore (@JonDurnin) reported

    @TELUS @TELUSsupport your call center recording says "call back during normal business hours". What are your hours? It's 4:33 pacific time and you're closed. Why no call-back service? Over 1hr on hold makes me 😡

  • MlesniakM MLesniak_MTL1 (@MlesniakM) reported

    Hey @TELUS @TELUSsupport @ADT Having an issue with your alarm. Spent 5 hours on the phone trying to get a service repair person to deal with it, 5 people have hung up on them, and this last person has us on for 45 minutes, telling us to buy a battery ourselves. SEND HELP

  • WeHaveMCTY WeHave (@WeHaveMCTY) reported

    @Feisty_Waters Yeah even the most tone deaf corporate entities couldn't get this one wrong. Doesn't mean that Tim's and Telus suddenly stopped being objectively awful companies who treat their employees like cattle, but Hockey Canada needs to be defunded and dissolved.

  • albertaoil37 oilisback (@albertaoil37) reported

    @TELUS be ashamed!!! You are now charging your customers who pay with cc a 1.5% fee ( plus tax of course) I’m sure the cc transaction fees weren’t already priced into your charges 🙄🙄 . The big 3 have already monopolized the industry and their greed shows every day. WORST SRVCE!

  • rmjnaidoo Rebecca Naidoo (@rmjnaidoo) reported

    @TELUSsupport @TELUS has this issue for 8ths! Told the matter has been escalated but tech team is stumped by the billing problem. Pay they say yet no bill shows in my account. I have no guarantee that payments will also not disappear into a black hole. Surely you can do better than this!