Telus Outage Report in Tumbler Ridge, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Tumbler Ridge, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Tumbler Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sarah jackson
(@MizzJackson) reported
My parents had scam call this am. My mom hung up landline but scammers did not. After unplugging modem + phones, landline still won’t work. @TELUS won’t help them over the phone + are going to charge $150 to come out + reset. Anyone have ideas on how they can reset themselves?
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Karin
(@lesandkarin) reported
@MizzJackson @TELUS Telus thinks the problem is just in our house phone line wiring. I find it a very convenient-timely excuse and not the correct solution to our problem
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Danish Desai
(@DJDesai2k20) reported
@AICommunitybyTI I need resolution 🙏 it has been more than 3months I'm waiting for conclusion... What the @TELUS @TELUSint teams are doing so long
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Bramwell Tovey O.C.
(@BramwellTovey) reported
@TELUSsupport Finally, the phone is answered but he’s not authorized to cancel, despite being the number 310-2255 Telus advised me to ring. Someone will call me back within an hour. Not impressive @TELUSsupport
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Vince
(@vince604n) reported
@TransLinkNews A couple questions: 1) If I'm with Telus, would I still be able to use the Wifi? 2) Why is the rollout so slow? I would think you'd start with all the skytrains first, then roll out to buses.
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Kim Parkes
(@ParkesKimL) reported
@Shawhelp you’re help isn’t very helpful. A part you supplied malfunctioned and I have to pay to replace it. A service you say you provide doesn’t work and customer service gives me the runaround…. Telus is starting to look like a good option right now.
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Pat
(@birdbrain1957) reported
@CanadianMama1st @hollyanndoan And they only mention the Telus network….how many subscribers does the Telus network have? 33,000,000….I don’t think so.
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Kristina Welch
(@welchkristina) reported
@jjhorgan Public transit and car insurance costs are a blip in most families' budgets. Things we DO spend a lot of money on...gas, house prices, property taxes, and Telus/Bell. Fix the things that really matter!
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Juli
(@jugra19) reported
@TELUS the experience I had yesterday at your Halifax shopping centre was deplorable. The asst mgr’s behaviour while I was present at this location was beyond terrible,unprofessional, and lacking empathy. I am in the process of cancelling 3 accounts with Telus #awfultelusservice
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Nog 🇵🇹
(@nogueira21) reported
@TELUS @HockeyCanada Wonder why we have staffing issues? Perhaps these draconian laws you morons wanted implemented is the reason. Stop testing, stop restrictions. Stop all of it now!!