Telus

Telus Outage Report in Valemount, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Valemount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valemount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Valemount, British Columbia 11/25/2025 08:45

November 25: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Starvin87270059 Starvin' Marvin (@Starvin87270059) reported

    @TELUS complaint filed with CRTC/CCTS. I dont understand why every customer service rep is lying to me. Port in requested Nov26th and is still not completed. Old provider says you cancelled the request. Telus port team says it's still pending. Callback promises never kept.

  • burrows_henrik Henrik to Burrows (@burrows_henrik) reported

    @jaz_lottay @TELUS Never had an issue with my Telus. Two years now with out it slowing down or going down. Just consistently fast

  • WendyWi59361539 Lululee (@WendyWi59361539) reported

    @Ryan_r_Williams Currently in the US. $15/month. 5G data. Unlimited calling anywhere in North America. My Telus plan in 🇨🇦 $90/month. 2G data. Only Canada calling. Waiting for hours on hold to beg Telus for an extra Gig is not acceptable. Another broken Trudeau promise.

  • yah_but douglas brown 📷🦉🦅 (@yah_but) reported

    @Leah_Holiove @Shawhelp I *** a smokin deal from Telus for all services. High speed internet, Optik TV, phone and security. Plus free Prime, Netflix and Crave almost 2yrs ago. Shaw customer for ever before. Customer service is ok. Once you wait or get a call back they solve stuff well. Do it.

  • brycecampbel Bryce Campbell (@brycecampbel) reported

    @Leah_Holiove @Shawhelp Telus is far worst. Never have I ever had a good experience

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

  • flightlessstar sandy goldman (@flightlessstar) reported

    @pattibacchus @TELUS @Shawhelp What if Shaw gets swallowed by Rogers? Goodbye fast, reliable service.

  • kim1811 Kim Elliott (@kim1811) reported

    @TELUSsupport Ultimate calling in the morning PT I was able to reach someone. Which is what has further let me to believe that Telus does not service On PT

  • BotHatesTheTurd 🇨🇦🇮🇱 Russian Bot #537,000 👊 (@BotHatesTheTurd) reported

    @dirtsleep @Ryan_r_Williams Your manner of offering information is arrogant & insulting. Loyalty usually does next to nothing. Fido is owned by Rogers: the worst. Koodo is owned by Telus. Do you have to buy your own phone? which many people can't do? Virgin is U.S. Please don't work in customer service.

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Think the problem in BC is theres so few things to short as BC has so few publicly traded success stories, and those that they do are like Teck or Telus which aren't economically all that exposed to our collapse.