Telus Outage Report in Valemount, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Valemount, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valemount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Carolina de Ryk
(@Rupertsmaven) reported
@TELUS says a beaver is not to blame for the overnight outage that affected northwest BC. The outage is because of cable damage due to a motor vehicle accident. #princerupert #terracebc #Kitimat
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Nakul Mehta
(@NakulMe96773257) reported
@TELUS fraud happened with me , canceled my existing plan and forcing me to pay $1460 , the tele people do not understand the the language well and now I am Harassed pl help
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Masato Webb 正人
(@masato_webb) reported
@43Masonic @sanpabloavenue BAI Communications already installed cell service infra along the entirety of Line 1 south of Bloor but Rogers, Telus and Bell won’t activate their networks ‘cause they’d rather “build their own infra” and not go through an intermediary…even though that’s how it’s done elsewhere
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Sophie Grace 🚰
(@Sophiegrace68) reported
@thewirereport @TELUS Lol. That’s all Telus does is impose service charges.
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Planet Restorer420
(@Planetsaver66) reported
Crtc is allowing vmn virtual mobile networks to get sccess to big scam artists networks like telus bell ect . What this means is cheaper cell service is on the way folks . Is lil pp against this ? The cons new leader lol lil pp
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Abby N
(@EeekingthruLife) reported
@TELUS @TELUSsupport Customer Service has SERIOUSLY DECLINED in the last year! Why is it so hard to PROPERLY PROCESS online forms?! I’ve answered all the questions, spent nearly an hour on the phone to try and get my order straight and it’s been DAYS now—clock’s ticking! WTF!
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Nico Miatello
(@NicoQPPN) reported
So you leave viewers in a situation where they either need to overpay, or not use your services. And I have to be honest at this point there is almost no chance I'm resubscribing to Telus TV unless you address some of these issues. It feels like I'm being scammed.
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Carolina de Ryk
(@Rupertsmaven) reported
@telus says the internet outage was not due to a beaver. The outage was because of cable damage due to a motor vehicle accident.
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Drean
(@IamDrean) reported
@TELUS I have to tweet in order to reach out because I cannot make a call, my app is not working and nothing works! Txt message is not working even,Good thing my internet is Shaw and not with Telus. Good grief, never had this horrible service ever in Canada!
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Mark Roseman
(@markroseman) reported
Question for @cpsbc_ca: what about physicians working for Telehealth services e.g. TELUS Health, etc.? What does the assessment process look like for them? Because given the blatant and widespread accounts of poor care, it's either not happening or failing badly. 2/