Telus

Telus Outage Report in Valemount, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Valemount, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valemount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Valemount, British Columbia 01/13/2026 12:35

January 13: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OilersJohn Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    Why is @telus so horrible at listing games on the guide on the NHL Centre Ice channels? @TELUSsupport

  • leftynut facepalm (@leftynut) reported

    @TekSavvyBuzz @Bell I live in a city & only get one bar of service from @TELUS for the past six yrs. I get even worse/spotty service when I travel yet we STILL pay the highest rates in the world for substandard service. The collusion between major cell providers is criminal & unacceptable.

  • MonDribs MonDribs (@MonDribs) reported

    The best account closing experiences: Twitter, Spotify, Canadian Tire card, and Telus. The worst? Amazon, Ancestry, Fido, Costco (WTF do they need a death certificate for?) and Ticketmaster.

  • NatashaRainPond NatashaRain🌧🍁 (@NatashaRainPond) reported

    @ChristaBorg @breadwitchery I personally love and hate Telus. I've never had major issues but when I have, they fix it right away and discount my bill so I'm not going to complain. But their ethics are... 🙃

  • langernutrition Abby Langer Nutrition (@langernutrition) reported

    Hey @TELUS and @TELUSsupport - I have to bring my phone back and two different stores telling me I need to request a mailer to send it, two call centre operators told me there are no mailers, please get it together. Worst, most disorganized service ever.

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    Scratch that, apparently it's telus having the worst service ever. What the hell am I paying $110 a month for again? This is bullshit man, I had better service in Alberta, for **** sake.

  • Wheatlandcounty Wheatland County (@Wheatlandcounty) reported

    𝙇𝙄𝙑𝙀 | #WheatlandCouncil provided approval to send a template letter of support to TELUS and any other service provider who applies to the Canadian Government’s Universal Broadband Fund with the intent to improve broadband services within Wheatland County.

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    Today is a Marathon. Wife back at 10am from feeding then I have to mad dash to IKEA which takes around 40mins. Grab new crib (old one, we decided to sell), then head to an actual meeting for work at 12/1pm-3pm. Then head to my TELUS/SHAW store to return items/cancel plans, bank,

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • bcblockwatch Block Watch Society of BC (@bcblockwatch) reported

    (1) Contact your service provider (e.g. Telus) to see what protection services they have available to their customers, and can be added to your account. Be sure to understand how these services work and how they will better protect you from scams.