Telus

Telus Outage Report in Valley, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Valley, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Valley, Nova Scotia 01/23/2026 20:10

January 23: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Type1Liz Liz Audet (@Type1Liz) reported

    Internet help! Telus or shaw? No gaming needs, only streaming, school, etc. Gimmie the info!

  • 3ch0z G (@3ch0z) reported

    1/2 @CRTCeng potential misadvertising /fraud / ***** out blatant disregard? @Telus wtf? :D What a joke. Got my device Jan.22.Your own Terms&Conditions xclude me, &then you violate your own T&C.facepalm.

  • thelastuid Agrivane (@thelastuid) reported

    @Mikeggibbs I have a lot of problems with Telus as a MSSP.

  • _Jydeman James (@_Jydeman) reported

    Just when I think Telus is the worst telecom company in the world, someone reminds me of Globacom😬😬

  • eischrista Christa Eisbrenner (@eischrista) reported

    Hey @TELUS it has been 24 hours since I realized you had disconnected my phone service again, and two hours since @TELUSsupport told me to send them a DM with no follow up. Can you going to give me my phone number and service back? Are you going to pay me out for the remainder

  • sarahthefrey Frey (@sarahthefrey) reported

    @DrJenGunter I have used Koodo for years. They're on the Bell/Telus network and have really transparent rates, data cap heads up, and the customer service has always been good.

  • ceebeeradio (Re)Building With Butkus (@ceebeeradio) reported

    when does the Telus health ambulance service roll out?

  • d1g1t4l_nrg d1g1t4l_nrg (@d1g1t4l_nrg) reported

    @chatrmobile You still do not understand! Credit is not what we want! We have to make sure your service is redundant and will be up 99.999% of the time. This outage proves you do not know what you are doing as a mobile provider. Telus did not go down! You did!

  • Dubhagan Carnelian Duggan (@Dubhagan) reported

    @SkepCdnChick @DrJenGunter Koodo is owned by Telus and uses their network.

  • xo_odnl xo_o (@xo_odnl) reported

    @TELUSsupport I was charged 50$ for LESS THAN 10MB of data used. INSANITY! I'm taking both my and my husbands account off Telus and going to Rogers. WORST CUSTOMER SERVICE EVER. The customer rep was so rude in his tone too!!! HORRIBEL SERVICE