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Telus

Telus Outage Report in Valley, Nova Scotia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Valley, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valley, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • buschic
    buschic (@buschic) reported

    @Simon818 @bmoore123 @featherbear15 yeah Simon, it is, Telus, was on freedom for many years, (basically since Wind started) but it got stupid, customer service is a nightmare, I witnessed very very illegal **** happen with them. I got out, switched to Telus, Nov of 2020.

  • TheBrandonEby
    Brandon Eby (@TheBrandonEby) reported

    Somehow Telus wifi is both stronger and faster than a wired connection, which is a huge issue because my computer doesn't have a wifi chip.

  • Zalakbian
    Dr. Majalis @ loving dragon hours (@Zalakbian) reported

    Too bad its broken, there was a Telus truck just parked by it, I think maybe it's there to remove the phone, don't see why they'd repair it

  • TheLearnary
    The Learnary (@TheLearnary) reported

    For anyone who has been trying to reach us, we are open regular hours and our phone line should be back up today! Also, @telus, wondering if this is the way to access someone who can reimburse me for three hours spent on the phone trying to fix your billing mistake?

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.

  • revengeofmimi
    Mimi (@revengeofmimi) reported

    Was OTP with Apple support all morning and Telus and all they did is bounce me back and forth and no one has an answer for me. Why am I paying for this service/product if it don’t even work? I’m done.

  • Sam_Alexandra23
    Stephanie Alexandra (@Sam_Alexandra23) reported

    @TELUSsupport I was trying for 3 hrs and 2 agents to get my Optik TV back and no luck and then had to dinner & then zoom meeting. Then tried manual set up and still no luck. I'm at my wits end and Telus takes forever to get help when you're deaf and need to use chat! Grrr/sigh!

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • LisaPearl
    That Lisa (@LisaPearl) reported

    @b_greywolf @billric36028987 @TELUS That is absolutely horrible.

  • abshadowrider
    Truth Warrior (@abshadowrider) reported

    @TELUS @NHLFlames What exactly is inclusion other than a buzz word? What are the specific actions and the measurable outcome for each. This is all getting sickening. You are talking about BLM and trans issues basically. You are not talking older people, people with handicaps, etc.