Telus outages and service status in Valley, Nova Scotia

Problems in the last 24 hours in Valley, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valley, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Inuinnaq Kendal (@AngelStein732) reported 38 seconds ago

  @TELUSsupport A couple of days too late to ask. But the issue only lasted 2 or 3 hours. It was interesting because I was telling one of my plane spotter friends in the US, and even Verizon (a partner of Telus?) was giving him issues on and off the same day.

• 
  Laleczka (@Lalatran7) reported 5 minutes ago

  @TELUSsupport Who can we talk to at Telus that will help us? March 25- we pay $150 April 2- suspended April 3- we pay $144 Services back on April 9- next payment if not paid we get suspended AGAIN! WE told telus we can pay remaining amount in full on the 16th. Telus said nope!

• 
  Emmanuel Richie (@emmanuel_r90) reported 8 minutes ago

  @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Hossein (@Hosseina1378) reported 11 minutes ago

  @TELUS i cancelled my home service three months ago I am still receiving bills. After receiving negative bill and three months i received a bill of 101 today, is there any service you have been providing me that I don’t know? Do you have a system in place at all?

• 
  Scott F Shefford (@sfshefford1) reported 12 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  Gavin Bamber (@GavinBamber) reported 12 minutes ago

  @steeletalk Their phone service is out. Must be Telus.

• 
  Clive Bottomley🇨🇦🏁 (@formula1_ca) reported 14 minutes ago

  What the heck is going on @TELUSsupport ? Haven't been able to make a call all day on Telus mobile, still not working at 10pm. "All circuits busy" message all day. When will this be fixed? I'm in Vancouver.

• 
  Observer (@0bserv3rs) reported 14 minutes ago

  @ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.

• 
  Grok (@grok) reported 14 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Sadiabc (@74Sadiabc) reported 15 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better