Telus Outage Report in Valley, Nova Scotia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Valley, Nova Scotia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda-Lee Saunier
(@LLSaunier) reported
Telus wants you to log in for service but all they keep saying is “Sorry I don’t understand” Seriously is this the best we can do in Canada????
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Michael Kennedy
(@kennadian) reported
@TELUS @TELUSsupport it’s beyond frustrating that I can’t manage my account online. I can login to see my bill and pay the account but I can’t manage my devices. Might look to cancel after almost 20 years with Telus.
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flipkoin 🟠 Covid is airborne 🌬
(@flipkoin2) reported
@PDcityhall I'm so glad they didn't choose the Telus IT solutions that the Saskatchewan government is using. It's utter crap.
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Joel Aquin
(@XrjhollywoodX) reported
from
Strathcona County, Alberta
@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue
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andrea
(@akjelgrith) reported
@TRexMD780 Well I gotta say the cell service sucks here. I’m constantly blown away with how many dropped calls I get (Telus) it’s flat how is it so terrible? Edmonton should have way more sky scrapers. But also Ontario is incredibly flat so I don’t understand why they’d be surprised here.
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Lynda-Lee Saunier
(@LLSaunier) reported
One hour on hold with Telus to correct overcharge. Seriously!!!! They tell you all they are doing for the world yet ignore their customer’s!
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Nathan Grant
(@VanNater76) reported
@TELUS It's baffling that you offer huge incentives to attract new customers for your home services but won't offer anything to your existing customers to keep them. Great customer service!
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K Gillan
(@KGCrown) reported
@MamzelleDMD @TheJenRollins @TELUS I kept thinking our house phones were garbage so we kept buying new ones until one day Bell checked the lines and fixed them and suddenly I could hear people clearly on the landline. How much $ did I waste on phones when it was their problem.
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L Graves
(@LGSentinel) reported
@TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.
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Jen Rollins
(@TheJenRollins) reported
I worked at @TELUS for 5 years. I moved up from a call centre rep to managing a team of 40 and many portfolios from employee retention to sales strategies for their tech support teams. How I’ve been treated these past few days by numerous team members is so disappointing.