Telus outages and service status in Van Anda, British Columbia

Problems in the last 24 hours in Van Anda, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Van Anda, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 2 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

• 
  D.A.B.🗣️ (@DAB38667358) reported 2 minutes ago

  @DogittyDo @garhuthitka @NaheedD Yet just south of the border in Washington state you could choose more than one provider for your landline where as in BC you could not. Even now I can only choose two providers for a land line, Telus or Shaw. I tried getting on another phone network. 1/2

• 
  John Reid (@JohnRei13251376) reported 4 minutes ago

  @TELUSsupport I don't know how many times I have rebooted the modem and black box and every time I have talked to a technician. I believe telus is covering up a problem with their equipment and doesn't want to admit it

• 
  IͥMⷨs͛uͧͧrͬͬeͤͤMⷨaͣͣn 🇨🇦 ⛷😷 (@sherwhizt) reported 5 minutes ago

  @sameo416 In B.C., both Telus and Shaw use contract installers who used to be former employees (part of cost-cutting). If I need effective customer support for Telus mobile (50% of our family's phones), I use a retail outlet at a local mall. Offshore support can't resolve billing issues.

• 
  DDFarmerette-LilMissUnacceptableViews (@DDfarmerette) reported 13 minutes ago

  @grumblewump @222Minutes I will suggest sweet heart Gov deals with service providers ... like when Health Canada tracked 30 M cell phones to keep tabs on compliance to their "No Christmas with anyone outside your home" days. Telus are rats. We bought that info. The cost for that "program" ?

• 
  T_M (@outdoorlover321) reported 13 minutes ago

  @EastwoodWolf @sunlorrie But if you install fiber optic, you no longer have a land line Phone runs off same system It will have 4 hour back-up battery for power outage. But if internet outage, fiber optic lines will not work Only thing that works is the old copper lines, which telus won't let people keep

• 
  tekkaadan (@tekkaadan) reported 14 minutes ago

  My fking internet is still ****** atm. I'd be okay with paying top dollars for good service, but damn is Bell and Telus slow to roll Gigabit internet in Toronto.

• 
  Joe Dominion (@JoseDominio) reported 16 minutes ago

  @mat_schmaltz Capitalism is the reason why the problem was not worse than it was: there were still lots of other options available because private companies made it so. Millions of people weren't affected by Rogers outage at all, because they were on Shaw, Telus, Cogeco, Videotron, etc.

• 
  FolkNRootsNewsAndNotes (@SG_Milligan) reported 17 minutes ago

  @NoLore @judyrebick Except for Bell and Telus and the small companies. The problem is a corporate problem. Get over it.

• 
  Mike Fraser (@bcmikejetsfan) reported 19 minutes ago

  @madhi19 I actually suffered almost zero problems except for Interac and that's their fault for choosing a single provider. I'm on Telus for most stuff and smaller operators for redundancy. There are options at least in the west but your point is well taken.