Telus

Telus Outage Report in Van Anda, Powell River Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Van Anda, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Van Anda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Van Anda, Powell River Regional District, British Columbia 11/13/2025 01:25

November 13: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @MurrayG13 @TELUS It’s because you’re a new customer, just wait a few years.

  • jmacbacon Jmac (@jmacbacon) reported

    @kirst_alyssa @TELUS I get it. But I’ve never had an issue with Telus. Whenever I do I let them have it and threaten to pull all my company phones off their system LOL I usually end up with the new customer deals they hate giving loyal customers. Just don’t tell them your “company” name LOL

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @RRolyat @TELUS Absolute garbage!!! How can they get away with what they do? I’m tired of it

  • daddyg6745 (DaddyG) 🇺🇦 (@daddyg6745) reported

    @emoffet @kirst_alyssa @TELUS It’s all about who you deal with. If your on support with someone new or that doesn’t give a **** you wont get much.

  • BurnCity79 JJ (@BurnCity79) reported

    Is there an issue with @TELUS? Their app is refusing to accept my payment & their office is supposed to be open at 7am...it's now 7:35am & they're claiming to still be closed.

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @MUngarian @TELUS I’m not sure how to process this either. They wouldn’t do anything for me. I’m so disappointed in them and it’s super unfortunate, but what else can I do? I’ve fought and complained and nothing so **** them. They don’t care so I’m leaving them.

  • adaredia Seefy (@adaredia) reported

    @kirst_alyssa @TELUS They have been awful this year. Seems like their hands are tied a bit more at loyalty, but worse, they made promises that were not kept. 6 months after my renewal, I'm still having billing issues. Went to Escalation, and there now appears to be a competent set of eyes on the file

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BurnCity79 Hi there, sorry to hear you're having issues with TELUS app. Can you please DM us with a screenshot of the error? Thank you so much.

  • deedar01 DeeRDrr (@deedar01) reported

    @kirst_alyssa @TELUS I was a loyal Telus customer for 20+ yrs but left them about 5 yrs ago as they refused to match any deals from the other companies. Since then, I buy my phone outright, go with the best deal and keep an eye out for even better deals.

  • johnny67531 Johnny67531 (@johnny67531) reported

    @MikeJOfficial85 Telus has given me a discount everytime I called. Rogers has cut service with no explanation 3 times. Bell....well Bell...is Bell..