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Telus

Telus Outage Report in Van Anda, Powell River Regional District, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Van Anda, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Van Anda, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • littleredromi
    big daddy simp ๐Ÿณ๏ธโ€๐ŸŒˆโœจ (@littleredromi) reported

    @TELUS why have I called to cancel 3 times but am still getting billed every month? Then I get kept on hold for 40+ mins everytime while trying to speak to someone about it. I didnโ€™t even activate my services and Iโ€™m getting charged, bunch of crooks I swear

  • _Irene_Dreams_
    Irene (@_Irene_Dreams_) reported

    @FuryanHound @TELUS @TELUSsupport Oh dear. Hang in there...

  • tahini
    โ‰๏ธ (@tahini) reported

    Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.

  • danderson_35
    Darren Anderson (@danderson_35) reported

    @adventuresofdw @TELUS @TELUSsupport Absolutely horrible โ€ฆ. We had a break in next door but of course had no video available. Could not trust the system after that. Called and cancelled and got offered discounts โ€ฆ. Declined the offer but they were very quick to assess penalties for subpar service to get out.

  • DrVivianS
    Dr. Vivian Stamatopoulos (@DrVivianS) reported

    Hey @TELUS @TELUSsupport: I have received nonstop fraud calls from a variety of local #โ€™s that all start with the same first 3 digits of my phone number. Canโ€™t block because just call back with slightly different #. Can you not find a way to block this garbage?!

  • hyperlynx100
    Hyper Lynx ๐Ÿ’ฏ (@hyperlynx100) reported

    @TheCigarDungeon @AnthonyLacavera Rogers and Shaw don't even compete on wireline. They're service areas don't overlap at all. Telus is the only major ISP competition for Shaw. So the deal wouldn't change the number of competitors in the market. It's just tougher competition for Telus when Rogers takes over.

  • aio_vlad
    aio (@aio_vlad) reported

    By the best I mean there's nothing faster, the building is on copper at the end of 2022. @Telus please allow tethering once throttled internet speeds kick in. The 512kbps limit isn't going to hurt your network performance.

  • AngelicParadox1
    ๐’ฎ๐“‰โ๐“ƒ๐‘’๐’น&๐น๐’พ๐‘’๐“‡๐“Ž ๐’ฒ๐’พ๐“๐’น๐’ธ๐’ถ๐“‰ (@AngelicParadox1) reported

    I swear #telus internet cannot handle the winter. Yet again, this is my norm, the modem keeps resetting. New modem didn't fix the issue. I'm so done. Shaw offered some good service..easy switch they said. Sooo tempted

  • NancyPerger
    Nancy Perger (@NancyPerger) reported

    @sailorgirl2017 It's happening every where so I'm not surprised. The problem is - that Dr. can't do anything except tell you to go to hospital or stay home. Can't order medication or even learn one damn thing about you that might make a difference. I'd rather have a nurse practitioner then Telus

  • earthwindn
    Weโ€™re not happy 'til youโ€™re not happy! (@earthwindn) reported

    Show up the first time. I am scheduled for an appoint at my home for a new fibre install and have already been billed for a partial months service. I was also about to pull the trigger on three new phones and contracts for that. @TELUSsupport @TELUS