Telus Outage Report in Vulcan, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Vulcan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vulcan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@axfelix) reported
@nealjennings if my wife didn't work for Telus I think it would actually be more cost effective for me to just switch back to AT&T for cell service even though I mostly live in Canada -- they take roaming for granted at this point
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Eric Karjaluoto (he/him)
(@karj) reported
@mattsmithabb @TELUS It’s a shame when companies do this. The service seems like a reasonable value, but no one wants to feel tricked into a purchase.
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Celeena S
(@csayani) reported
@TELUSsupport @TELUS I waited on hold for over 30 minutes for your 24/7 tech support and your office is now closed? My iPhone 12 Pro Max screen display is flickering non stop and I need support ASAP. Can you please help!?
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Alys
(@AlysLH) reported
@VancityReynolds Please bring @Mintmobile to Canada. We need an phone company that offers great service and prices instead of those big companies(Bell, Telus, Rogers...) that charge us way too much.
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B or not B
(@chrmstr) reported
@DominicLiberka @TELUS We’ve all tried everything!!! Why is it over a week and still can’t login to a subscribed service. What is wrong with your updated PikTV App?
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Tyler Higgs 🇨🇦🌻
(@UberJumper) reported
@TELUSsupport is there a cell tower out of service in South Surrey, BC? Trying to call Mom, but getting call failed! All 4 telus phones here have poor signal. Not usually like this!
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(Jon)ny Foozball
(@jonathanwhudson) reported
@hitthepost @TELUS In my area the fibre runs in back alley on poles which then they run line in from in air. Which a bad install could be messed up by weather (snow) at connection point. Good support call help can look at connection from their side but not sure if it tracks history or just live.
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MTBRider
(@MTBRiderSS) reported
@_DamnBucky @TELUS @TELUSsupport I'm 100% going back after my 2 year contract. Nothing but issue after issue since I switched just 2 weeks ago. Both TV and internet.
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YYTweeter
(@ThatYYTGuy) reported
@PierrePoilievre I have news for you Pierre… So Does Bell, Rogers, Telus… and any other Cell Phone provider!!! … Either you’re an idiot, or you think the people following you are idiots… Or it’s both. Either way … none of the above Ignorant Scenarios bode well for our country.
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Boycott Evil Amazon-Find Alternatives-Follow me 😀
(@AvoidAmazon) reported
@TELUS It’s too bad your company is not as generous as your workers.