Telus Outage Report in Vulcan, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Vulcan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vulcan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 18: Problems at Telus

Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (21%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• RealFakeMacT (@RealFakeMacT) reported 2 minutes ago from Edmonton, Alberta

  @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

• Master P (@optguru) reported 4 minutes ago

  @ChrisQuelch23 It's down a bit, great dividend. Really only Bell Canada and telus for telecommunications in Canada

• ambivalent_one (@ambivalent_one) reported 5 minutes ago from Ottawa, Ontario

  Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

• Meghan (@SocialNutmeg) reported 7 minutes ago

  The Telus guy goes to leave, then says he has to go help identify his best friends body. Wish I had known prior. I didn't need internet that badly. Coulda waited. 😞

• davidhogben (@davidhogben) reported 8 minutes ago

  More than an hour on hold now #Telus. You treat your clients with absolute disrespect.

• Allison Kouzovnikov (@AKouzovnikov) reported 10 minutes ago

  @jmkeep Public mobile has low data plans. It’s owned by telus and cell service is the same. Customer service is limited to web only but that hasn’t caused me any problems in the many years I’ve been with Public.

• Sleepless0403 (@Slinkycat202) reported 14 minutes ago

  @TELUS Why must you be such a garbage company, I pay 100$ a month for internet that doesn't even work. It's day after day of "Connected without internet" like either fix your **** or lose another customer. Worthless garbage.

• HoggHead (@HoggHead2375) reported 15 minutes ago

  @TELUS @TELUSsupport What a **** show you guys are. Been on hold for 6 hours yesterday. And 1.5 hours today. Nobody know what the heck they are doing. They are great at taking money though. What a **** show your company is in!!

• Dillon Forsberg ⭐️ (@DillonForsberg) reported 18 minutes ago

  @det_doowlle @connieinygk @nationalpost You can get mobile service from Telus, Rogers, and Bell in Sask and they offer lower rates here than they do in the rest of Canada. Do you even know what you’re talking about?

• Troy Spreeuw (@troy_spreeuw) reported 21 minutes ago

  Hey @TELUS I called yesterday to report that more than HALF of my calls are being dropped, but guess what? The call dropped! Never had this before. What’s going on?