Telus outages and service status in Wallaceburg, Ontario

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wallaceburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill Tansey (@lkn4chnge) reported 10 minutes ago

  @jodyvance @TELUS Anybody that allows Telus to abuse them the way their customer service is have to much money or no self pride, it’s disgusting

• 
  Salman (@salmanesmaili) reported 11 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  Michael Bentley (@MPBentley) reported 14 minutes ago

  @TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment

• 
  Tim Connolly (@TimConnoll56040) reported 14 minutes ago

  @garymasonglobe @TELUS LOL to bad your TDS is so bad Starlink is pretty good

• 
  Suleiman Damji (@SullyCanuck87) reported 16 minutes ago

  @AnneGreig15 @jodyvance @TELUS I am with Rogers/Shaw I never had a problem with them

• 
  Dan Harris (@danharriscan) reported 17 minutes ago

  @JonFraserTF @WitchsBeFlockin @TELUS They all like it when people bundle because it's harder to ditch them if one of the three services goes to ****. They used to compete on better customer service. Now, they DGAF because for every customer they lose due to bad service they gain from someone else's bad service.

• 
  Dave Makay (@MakayDave) reported 19 minutes ago

  @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.

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  Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported 22 minutes ago

  Been a client of @TELUS for decades. Our home has been without internet service for six days. I thought someone was coming today to fix the problem. But I got it wrong - it's three Mondays from now, not today.

• 
  V (@DJTravelAbacus) reported 24 minutes ago

  @TELUS so the laws changed that you can't financially penalize someone for canceling their internet and phone plans and your solution is to keep them in an endless loop of getting transfered and put on hold. Then hung up on? I got all day bud.

• 
  ChinoAleman (@chinoalemano) reported 24 minutes ago

  @OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.