Telus

Telus Outage Report in Wallaceburg, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wallaceburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wallaceburg, Ontario 12/18/2025 15:55

December 18: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ycrepeau Yanik Crépeau 🎗 🇺🇦 (@ycrepeau) reported

    @jimmio92 @Frankenstein68 In some area, Rogers is the only provider. So, Bell and Telus use Rogers antennas to serve their own clients. In such a region, absolutely no cellular service from any companies.

  • SteveI26827992 Steve I (@SteveI26827992) reported

    Hey @TELUSsupport @TELUS It sure would be nice if I could cancel my Smart Hub service thru the App and/or by visiting Telus store rather than waiting 1hr+ on the phone!!

  • 47dianne Dianne Skinner (@47dianne) reported

    @avijustin Telus is working fine, we are fine in the West. Rogers is not that big out here because they could not give us good service.

  • jen_sipkens jen_sipkens (@jen_sipkens) reported

    @ShayeGanam haha, Telus - who had issues with their email server - I didn't have access to mine for a month!

  • anthonyjflynn Anthony Flynn (@anthonyjflynn) reported

    @JackieBee_16 We definitely need more competition, one more reason why allowing Rogers to buy Shaw is a terrible idea. That said, I also have Telus for Internet/TV, but my mobile plan has been with Koodo (still Telus, but cheaper) for the past decade and I have been very satisfied with both.

  • DamonLied 🏳️‍🌈Damonlied (They/Them) (@DamonLied) reported

    Im sure im not the only one wjo noticed how slow my @TELUS internet was lastnight... i think there slow *** internet yesterday shows there own network strugles with there user base and they need to upgrade to provide peoper service

  • AnitaFl25063669 Anita Fleming (@AnitaFl25063669) reported

    @merry123459 We stick with Telus because my one experience using Bell cell phone support felt like bent trapped in a Dilbert carton.

  • foamy999 foamy suds (@foamy999) reported

    Telus is the lowest of lows, maybe Rogers is almost equivalent. But still, Telus has so many problems and charges so much for terrible service that it feels like a scam organization. No accountability either.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @TWilsonOttawa Great talk with @TELUS on your earlier release eh! @FP_Champagne, Guess that explains Telus vulture ads trying to steal Rogers customers mid outage.

  • WPerryWilliams1 W. Perry Williams (@WPerryWilliams1) reported

    @Limbictweets In BC Telus is switching land lines phones to digital as well. Now they won't work in a power outage when the modem loses power...