Telus outages and service status in Warner, Alberta

Problems in the last 24 hours in Warner, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Warner, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 5 minutes ago

  @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 5 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 8 minutes ago

  @telus TELUS, you can keep your hold music, I’ve got better things to waste my life on. I want to cancel my internet and my phone...

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 10 minutes ago

  @TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.

• 
  Nichole Foot (@nikkyhertz) reported 10 minutes ago

  @TELUS @TELUSsupport is your service down in all of SE Alberta? Hard to run a business & live rural when there’s no cell service

• 
  Parmar_Jaininder (@JackMac47644341) reported 11 minutes ago

  @w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 14 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  HeavyEquipmentTrades (@dig_with_kyle) reported 17 minutes ago

  I haven’t been called by an Indian Telus Scammer lately. Maybe it’s because I’m so rude to them?

• 
  Scott F Shefford (@sfshefford1) reported 17 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  Brian McNight (@Lets_Play_MEOW) reported 19 minutes ago

  Really? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone