Telus

Telus Outage Report in Waskatenau, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waskatenau, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waskatenau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waskatenau, Alberta 12/19/2025 10:20

December 19: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • justinmpare Justin Pare (@justinmpare) reported

    @Zen_Ronin Mobile is really struggling (also telus) and home service is down for me in edmonton.

  • cealsin Cealsin (@cealsin) reported

    @Shawhelp How come my internet turns off every day for 10 or more minutes? I never had this issue with Telus. I work from home during the day and night and depend on my internet, I pay over a hundred dollars a month I expect better service. #straightenup #CustomerExperience

  • randoosh93 Rand (@randoosh93) reported

    Is Telus internet down for people in SW Calgary?

  • Jofram88 Jack (@Jofram88) reported

    @Shawhelp Wtf shaw. There goes my cable and internet. I'm switching to telus.

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Need the internet for work what a joke this company is. Telus what says you?

  • AlyInTheHouse1 🌙Aly✨ (@AlyInTheHouse1) reported

    @telus nothing is better than paying an arm and a leg for a phone that can’t even send text messages. Your service is so lacking it’s absolutely ridiculous.

  • jamieparsons75 Jamie Parsons - wear a mask & stay healthy! (@jamieparsons75) reported

    @DaveJSullivan @TELUS I’ve had similar issues in that area. Tower down?

  • Zen_Ronin Resident E-ville (@Zen_Ronin) reported

    Is #Telus internet down for anyone else in NW #yeg?

  • itskernick ItsKernick (@itskernick) reported

    **** Telus, I swear they just try to keep you on the line for hours in hope you will be to impatient and hang up cause they just don’t wanna deal with you

  • screaminTkettle The Tea Kettle (@screaminTkettle) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?