Telus outages and service status in Waskatenau, Alberta

Problems in the last 24 hours in Waskatenau, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waskatenau, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teresa Reza (@teresa_reza) reported 6 minutes ago

  @JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled

• 
  Left Coast Leafs Podcast (@LeftCoastLeafs) reported 9 minutes ago

  The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

• 
  Just Bored (@Breakin_Normal) reported 12 minutes ago

  @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

• 
  Sersoft.corp (@Sersoft_corp) reported 13 minutes ago

  @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol

• 
  Alexander (@AlexfromBabylon) reported 15 minutes ago

  @Clayton37808570 Regarding conviction of MNO’s this is too simplistic. You have multiple buckets: Early die hards > AT&T, Vodafone, Bell, Rakuten, TIM These MNO’s basically co-engineered the Spacemobile solution. STC was late, but commited 1 billion of revenue as Saudi sovereign solution so I think they also fall in this bucket. Late followers that evaluated both in detail with non public roadmap for Starlink and AST Spacemobile and chose AST > Verizon, Telus, Orange, Telefonica, Axian. Next you have a big bucket of optionality ****’s like you indicate, but that bucket is under heavy pressure to make a choice. Maximum optionality is a nice buzz word, but in reality they have to chose between an architecture that is competing with them, versus one that is supporting them. On paper a strong line up, but Starlink and Amazon will be competing systems. Equatys, Iridium niche constellations not optimized fot consumer broadband. So if you wat a friendly solution there is only one choice. Deutsche Telekom is the study case of my thesis.

• 
  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 16 minutes ago

  @TELUSsupport I believe this may have been the work of a hacker or someone inside TELUS. It’s almost impossible to resolve this issue online. I’ve tried many times before, but it has never been resolved.

• 
  FreedomCalendar.net (@fcalendardotnet) reported 19 minutes ago

  @AngelaUnspoken Virgin Mobility it's essentially Bell Mobility under a different branding. Same EPC, same billing system, same network backbone. Same thing goes with Telus and Koodo. Koodo is Telus' flanker brand. My guess is that you've probably switched to a BYOD plan by switching to Virgin from Bell. This is how much I pay, on a BYOD plan. Just a disclaimer, this is a business / corporate account.

• 
  Andy Yan | @ayan604.bsky.social (@Ayan604) reported 21 minutes ago

  I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.

• 
  Marv Brown (@grizbro) reported 24 minutes ago

  @TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.

• 
  Hisham wassouf (@HishamWassoof) reported 25 minutes ago

  @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect