Telus outages and service status in Waterford, Ontario

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jd (@ProfesorRefer) reported 4 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

• 
  Assistant Associate Minister of Clarifications (@ABRedShirtGuy13) reported 5 minutes ago

  @ZoeyFeldman @Brendan78354998 @david_parker Do you not understand the meaning of the word “inappropriate”?? Telus (or other service provider) needs your consent aka PERMISSION to public your name/address in a phone book or online listing, or to use the information for other purposes.

• 
  nvrumind (@GiGized) reported 6 minutes ago

  @Tablesalt13 Telus has customer service agents?? Wut?

• 
  Wise Guys Liquor (@WiseGuysLiqzier) reported 6 minutes ago

  Telus will Do anything except employ Canadians for Customer Service

• 
  🥓Chris P. Bacon🥓 (@__ChrisPBacon__) reported 6 minutes ago

  @JoeC4281 @mindingottawa @CdnHeritage Never got rid of mine. Telus gives me a line, unlimited Canada/US long distance, voicemail, caller-id and call waiting for $10 a month.

• 
  Paul Walsh (@Paul__Walsh) reported 7 minutes ago

  @ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.

• 
  Kit Kat (@KitKatKomeBack) reported 7 minutes ago

  @Malor77 @DanMazierMP Telus and Health Canada, both answered all the questions and the CEO of PrescribeIT didn’t have the information on hand but will hand in all the documents and information. The PBO was on a 6 month contract and his term ended. Trudeau was never a drama teacher.

• 
  Gloria (@Gloria67778015) reported 13 minutes ago

  Just got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working

• 
  Jonny5AB (@Jonny5AB) reported 18 minutes ago

  @johnIrish007 Telus CEO is stepping down

• 
  Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported 20 minutes ago

  @TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.