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Telus

Telus Outage Report in Waterford, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JennMillions
    Jenn (@JennMillions) reported

    @TELUS Had to ask your overly agressive door to door salesman to leave my property 3 times after he kept insisting on getting my personal information. Finally closed the door in his face. Don't make me be the bad guy. Train your employees better.

  • koratmaulik
    Maulik korat (@koratmaulik) reported

    @TELUS @TELUSsupport Hi, Are you guys charging for inapp purchase of $20 from last 2 months. When I went to store about this thing they say call to 611 and when I call to customer service sorry we dont have excess to this details. Please refund my last month money else I switch.

  • KPalmerGordon
    KPalmerGordon (@KPalmerGordon) reported

    so this is a quote on the @TELUS website - for faster assistance, got to @TELUSsupport and someone will help you! Isn't that called false advertising - since I have been tweeting you since yesterday? (and I STILL can't get Telus Assist to respond online, btw).

  • Adam_Boyl
    👻 Adam 🎃 (@Adam_Boyl) reported

    @RE_MarketWatch I've been feeling really bad about inflation, so I called Telus and told them they can just charge me more money as a thank you for the great service

  • HaroldFeitNS
    Harold Feit (@HaroldFeitNS) reported

    @PeterVogel @TELUS That definitely won't go over well in Atlantic Canada right now for customers of bell who are still on legacy copper for phone line. Outages of one service should NOT cripple all services offered, especially not when 911 access is being put in jeopardy.

  • maumcg
    Mau (@maumcg) reported

    @peggy_blair @OatesWm Peggy, use that info when you’re talking with them. We used to have dropped calls all the time because of a service dead spot in the middle of Surrey. We were on telus at the time, but they took a % off our bill until a new tower was installed.

  • KPalmerGordon
    KPalmerGordon (@KPalmerGordon) reported

    Thanks for nothing @TELUS and @TELUSsupport. Apparently 125 minutes on hold is OK, followed by ignoring me despite your website saying use Twitter for faster service.

  • craig_jasman
    CJ (@craig_jasman) reported

    @ShaneWilk41 Regional blackout here in Alberta. Fak. Wish TSN on Telus would be more clear on these on their guide.

  • penphoe
    Darren Yung (@penphoe) reported

    @PeterVogel @Geekomak I don't even have a Telus connection to my house! Never bothered to get it re-connected when we tore and rebuilt our house.

  • posypjjohnson
    Posy (@posypjjohnson) reported

    @TELUS Love the moccasins. But l need Telus to stay out the woke crap and be a phone company.