Telus

Telus Outage Report in Waterford, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterford, Ontario 01/19/2026 10:10

January 19: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rainypete Peter Rainford (@rainypete) reported

    @KX947 After sparring with Telus and Bell I'm over it. They all are horrible because the CRTC limits our options. Since I can take my number wherever I go my allegiance is wherever the price is best for me.

  • rtaylor999 Onegoalgame (@rtaylor999) reported

    @Rogers is such a terrible company, switched to telus a long time ago and its not even close regarding customer service.

  • spencerbennett1 Spencer Bennett 🇺🇦 (@spencerbennett1) reported

    @jwporteous @JJ_McCullough Wouldn’t a “state owned” telecom service be a monopoly? At least now we have Rogers and Telus. Only half the lines went down.

  • tee_dot86 T 🇺🇦 (@tee_dot86) reported

    @vote4robgill @Bell @TELUS Just think if they offered a month free… the could call it the “outage revolt plan”

  • carlls14 Carly 🌊 (@carlls14) reported

    @Heading_West I'd like to award worst service to Telus

  • RandyInbBlock Randy Cap (@RandyInbBlock) reported

    @RogersHelps Ever since I switched to Telus yesterday, my service has been spot on.

  • mrmike250 🇨🇦The Telescreen Is Watching!🇨🇦 (@mrmike250) reported

    @JJ_McCullough OMG!! They haven't solved how to pay their employees for 6 years now. That would be a **** show. I'll move to telus.

  • slackn420 MS (@slackn420) reported

    @RogersHelps Go Telus. Rogers had my service for 2 weeks, once I realized I couldn't get service at my workplace where Telus and bell have full signal, same with AT&T across the lake, I left. Wouldn't connect to bell or Telus towers cause Rogers "has one in the area" although it doesn't reach

  • jelena172925 jelena (@jelena172925) reported

    Thanks for nothing #telus, zero customer service #telus

  • TiMoudou Fadi 🇨🇦 🇲🇺 She/Elle- belle comme une poubelle (@TiMoudou) reported

    @TorontoStar Executives, managers, team leads and staff will be fired It's such a big failure implementing upgrades without testing As soon as I heard 911 was impacted I knew it was servers issues impacted call routings from switches Bell and Telus have been helping them, that's for sure