Telus

Telus Outage Report in Waterford, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Waterford, Ontario 02/06/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • theACshowPodcst Andrew Christopher (@theACshowPodcst) reported

    Well that settles it, not checking my voicemail anymore. I just had 3 voicemails (full inbox) and all 3 were hang ups. #telus #talkdonttext

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Figure I can absorb the cost because they're willing to rebate me for the old phone for about $45 but it comes by way of a 'virtual Telus MasterCard' instead of adding the credit to my bill which is what I would have preferred but got talked into the stupid card. 4/

  • susejung Susan (@susejung) reported

    @TELUSsupport Is anyone having poor TELUS customer support. Was told that TELUS would phone me on Tuesday night re: billing issue. Nothing. Then was told to expect a call tonight. Nothing. 😠

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Why I'm done with Telus: Since I moved up to the 5th floor I've had nothing but problems with my cell phone & my cable but Telus keep telling me there's no ******* problem but I keep having problems. I had planned on giving up the phone to save money but 1/

  • cherry_grant cherry grant (@cherry_grant) reported

    @CP_CNC @TELUS @TELUSsupport but it’s a lot more reasonable, and telus customer support hasn’t been helpful for me and I’m not into fighting anymore.

  • jasontkachuk Farmer J (@jasontkachuk) reported

    My telus voip phone was so bad it's still getting spam calls 5 days after it lost it's phone number. The real calls go to the new cell phone number as they should.

  • shiftkicker 🌻shiftkicker🌻 (@shiftkicker) reported

    @cherry_grant @TELUSsupport Good luck. We never managed 2 get online or phone assistance w Telus and ended up feeling "had" due to changes 2 our cable package that were made w/o notice. I'll be interested to see if they will b more responsive 2 yr very valid complaint. Cx retention does not seem 2 b a goal

  • Aletedelimon Alejandra (@Aletedelimon) reported

    @TELUS @TELUSsupport We've been on the phone with 5 different departments (for longer than 80 minutes) with no solution. Is there anything or someone else we could be in contact with? We both work from home and need internet service.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/