Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 12/22/2025 09:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Medibrat Bex (@Medibrat) reported

    I know it's this end, because if I disconnect from my wifi and use my cell data (also ridiculous because @TELUS also cannot provide reliable cellular service), that works.

  • mincedmatti Minced Matti (@mincedmatti) reported

    @TELUS cancel my ****. You guys can’t even answer my basic questions. Free to? More like PAIN IN THE *** TV #gotoshaw

  • VictoriaJoss Victoria Joss (@VictoriaJoss) reported

    @wakeuprichmond1 Do you have Call Control? A free service with Telus.

  • cdnrx Janna (@cdnrx) reported

    so I just moved our family mobile phones from Telus to Shaw. 4 phones. Saving $190 a month. 2.5 times as much data. I've been wanting to leave Telus because of Babylon Health and other crap in AB.

  • JamesSeldon Carving ******** 🇨🇦🇺🇸🌱💨🎿 (@JamesSeldon) reported

    Interesting experience with Telus contractor today. Internet outage, turns out to be planned work. No notice, missed a call yesterday. No VM. Technician told me I 'should have picked up'. Explained my wife works from home. No sympathy. Very rude. Wouldn't give name or ETA.

  • diggyderk Derk Unterschultz (@diggyderk) reported

    Was Telus out last night @TELUSsupport? No internet, no cell service at my place around 2:00 AM

  • AnneKarczmar Anne Karczmarczyk (@AnneKarczmar) reported

    @TELUS @telusmobility @TELUSsupport needs to seriously revisit their towers & give rural Ab the service they deserve. We have businesses, homes & at home learners depending on it! I have been a customer for 15+ years and am only asking for what our metro neighbours enjoy.

  • beisan Beisan Zubi (@beisan) reported

    @jrmstrong One time I was at Telus with a broken phone and at my wits' end and I had a cat hair tickling my nose and I rubbed it extra hard and the lady asked me to reapply hand sanitizer and I almost started sobbing haha. Like, I understood, but it was a huge "what is this life" moment

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Still a lot of people in the Telus forums who "suddenly" lost service. #CRTC ¬¿¬

  • KaitlinRilee17 kaitlin (@KaitlinRilee17) reported

    @TELUS yo why do i not have service for the last 20 min?? this tinder guy is gonna think i’m ignoring him. YOU ALWAYS LOSE MY SERVICE AT THE WORST TIME