Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 06/01/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeMariePosts Diane Marie (@DianeMariePosts) reported

    @msesheta Not so right now. Maybe holiday issues. I have booked a call with a *real person* three days hence. Telus won't allow me to find a plan for him and just do it on-line.

  • sassyspice89 avery (@sassyspice89) reported

    At @TELUS, @TELUSsupport, they believe in leaving you on-hold for over an hour only to disconnect the call on you. This forces you to call back and wait longer. I hate this country. Every mobile operator is corrupt. So thanks Telus for your crappy customer support!

  • LaurieSturm Laurie Sturm (@LaurieSturm) reported

    @TELUS @ExcellenceCan Re: Excellence: Hey what is the deal with channel 811. Broken voice/picture freeze why can't this be fixed. Seems to be ur problem! Be nice to be able to watch all the channels with these naggy problems.

  • RileyDanMcGuire Riley McGuire (@RileyDanMcGuire) reported

    @VancityReynolds @Mintmobile Itd be real cool if you had any plans to bring this service to Canada. We get gouged by telus, rogers and bell.

  • heidi07660157 heidi (@heidi07660157) reported

    @TELUS your customer service stinks. I don’t want to make phone calls. I want an agent to CHAT with ONLINE. You are inaccessible!

  • JimEnnis12 Jim Ennis (@JimEnnis12) reported

    @theJagmeetSingh Telus made that much! That means dividends might go up for me as I own a few shares of that company. I use those dividends to pay my bills etc. Seeing your government does nothing to help it’s citizens!!!!! Comments Jag?????

  • singvis34 Vishal Singh (@singvis34) reported

    @TELUSsupport why I can’t delete my credit card details in telus mobility app. Even the web app isn’t working giving weird prompts also customer support is not picking up as usual. Please advise

  • 3Code3Red3 BossManVanCity (@3Code3Red3) reported

    Today's the day after 15+ years I will be leaving @Rogers sucks that the company mistreated a long running customer. @TELUS you guys gonna be any better???

  • viciam3 vic_iam_ (@viciam3) reported

    @theJagmeetSingh It’s not about Telus’s profits but lack of competition that’s resulting in higher prices for everything. Create more competition and see Telus’s profits and costs for consumers both come down. You know but hypocrite wouldn’t do the right thing, i.e. asking your pal Trudeau

  • Doug50187577 Doug (@Doug50187577) reported

    @theJagmeetSingh Telus has invested over $40,000,000,000 ($40B) in network and infrastructure. If they netted $1.45B then their rate of return is 3.625%. GIC’s are paying 4-5%. How is a 3.625% ROI gauging customers? I bet you personal ROI on your investments are greater than Telus! Hypocrite!