Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 02/15/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nathan19salmon Nathan Salmon (@nathan19salmon) reported

    @hhwyfe @sunrickbell What’s TELUS point when lockdowns are never going to end.

  • NitzWalsh Nitz Walsh 🇨🇦🏳️‍🌈☮️🌽 (@NitzWalsh) reported

    @TheDollyLlamma I was with ADT, Telus bought them. They replaced my system with newer stuff, now it's screwing up bad.

  • canucks0 canucks800 (@canucks0) reported

    @TELUS hi have been a long time telus customer,but switching to shaw by next week . I called customer service to atleast come close what shaw is offering. $25 - 25 gb ...let me knw if you guys can do something .

  • TAtherian TerrAtherian (@TAtherian) reported

    @CC_Hesselbarth @TELUSsupport Very near end of the telus work day they finally had a escalation supervisor called back. 4 hrs worth of waiting on hold or for callback, eraned me no answers, nor solutions to the biggest issues, connectivity, and reqire a call tomorrow to finish. Only plus side. 80$credit.

  • CC_Hesselbarth ChristineHesselbarth (@CC_Hesselbarth) reported

    Has there ever been a more incompetent company at customer service than Telus? How they are still in business in unbelievable to me #Telus#telus

  • mintsource dan (@mintsource) reported

    @ivancoyote As a previous employee of Telus, we need to get to word out to the beavers not to use Telus material for their construction, from experience it’s likely to collapse for no reason and take weeks to fix.

  • 1carolynt Carolyn (@1carolynt) reported

    @TELUSsupport @TELUS So a download speed of 3.7 and upload of 1.1 and a minimum hour wait. So not providing product that is paid that is paid for and Inexcusably bad service.

  • mizzmangoes Mizz Mango (@mizzmangoes) reported

    For as long as I live, @TELUS I won’t forgive you, I won’t spare you. Im going to cut off my internet service and tv service from you guys.

  • lovelye101 🇯🇲 (@lovelye101) reported

    @telus why is your customer service agent so horrible ..:

  • Bam1511Miller B A Miller (@Bam1511Miller) reported

    @VMediaCSR @iamevytte You should email customers when this happens and people won't waste hours troubleshooting. I spent hours with Telus and redoing my network as some devices connect and others don't.