Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 02/03/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rosser9494 Summer Ross (@rosser9494) reported

    @MikeyPSteele @CanadaSoccerEN As someone who’s been around pre one soccer, both TSN nor sportsnet wanted to play the national team games. It was hard to get them too. Yea it’s sucks you have to stream it (unless you have Telus) and pay a small fee but no one wanted to air games unless they were paid to do so

  • mattns92 Matt (@mattns92) reported

    @bilalv87 @Apple @TELUS Telus had an outage a month ago for an hour or so lol

  • _mnejing mnejing (@_mnejing) reported

    @telus @TELUSsupport so you guys said you fixed the wireless problem in Acadia Calgary last week, after the news stepped in. It's still broken. Right now my phone keeps rapidly swapping from lte, lte+, and 5g. It's cycling multiple times a second, and dropping signal.

  • GingerEWilliams Erik Williams (he/him/his) (@GingerEWilliams) reported

    Hey, my fellow Canadians! Any fans of #startrek Prodigy having issues with Ep 12 not showing up in Crave TV via Telus Optik? I was informed by @CraveHelp that Ep 12 would be available tonight, but #noluck

  • leafsnat932 Shoobop (@leafsnat932) reported

    @TELUS @TELUSsupport I can’t receive calls. Can you please fix this.

  • HeadHunterRMT Robyn Hunter 🍁 (@HeadHunterRMT) reported

    @HamiltonPolice This is what happens when communications companies insist on running phone lines through modems. If you're on Telus service, do they have an alternative solution until fixed?

  • ericbre83507415 eric brewer (@ericbre83507415) reported

    @TELUS They didn't. I called and they told me there was an issue with tower. No timeline on a fix. No solution offered to me. I escalated the call. They said sorry nothing I can do. Offered 5$ discount.

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

  • mitchell_ricky Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • moodyangela Synthetic Animals (@moodyangela) reported

    @mishdrag @jfatkey How much is spent on high paying executive jobs? On outsourcing (like maximus taking over most gov customer service jobs), or to subsidize private companies (like Telus Health)?