Telus Outage Report in Westlock, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 14: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Nugget (@NugisAmanda) reported 4 minutes ago

  @RogersHelps I'm not a riggers customer but i am an interac user, and i needed to make 3 different etransfers. What is Rogers gonna compensate me??? I rely on Telus, i have never had this experience with them, but they also don't make guarantees that they have the "most reliable service"

• DB from YEG (@emailis4friends) reported 6 minutes ago

  @kirst_alyssa @TELUS The most annoying part is the amount of time the customer needs to spend on this ****. Why do I need to spend hours talking to them and then other companies to deal with this? Make it easy like every other customer service company.

• caramilk (@MCX7_) reported 8 minutes ago

  @TELUS Your Telus Assist is ridiculously stupid. It cannot switch me to an actual customer service assistant when they cannot answer my question

• Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported 9 minutes ago

  @kel_bragg @TELUS Look up how much Telus made last year… ******* sickening. And how dare they show their customers loyalty… they’re money hungry. I’m so sorry you’re going through their terrible customer service as well!

• Bailer (@bbailer) reported 11 minutes ago

  @kirst_alyssa @TELUS Always find out the pricing of who you wanna switch to first. I phoned to cancel after having enough and they quickly beat the competition prices to keep me. As soon as they hear cancel things seem to change

• (DaddyG) 🇺🇦 (@daddyg6745) reported 15 minutes ago

  @emoffet @kirst_alyssa @TELUS It’s all about who you deal with. If your on support with someone new or that doesn’t give a **** you wont get much.

• Johnny67531 (@johnny67531) reported 19 minutes ago

  @MikeJOfficial85 Telus has given me a discount everytime I called. Rogers has cut service with no explanation 3 times. Bell....well Bell...is Bell..

• TELUS Support (@TELUSsupport) reported 19 minutes ago

  @BurnCity79 Hi there, sorry to hear you're having issues with TELUS app. Can you please DM us with a screenshot of the error? Thank you so much.

• Pat Doherty (@VIPatDoherty) reported 25 minutes ago

  As per normal. Light drizzle of rain in Cobble Hill. Optik TV satellite not working. @Telus your brutal.Worst service ever.

• (DaddyG) 🇺🇦 (@daddyg6745) reported 25 minutes ago

  @kirst_alyssa @TELUS I usually hang up and call again. The person you were dealing with is lazy. I have two brand new phones. 80 gb and I pay 160 a month. You also have to go at the right time. (Black Friday, Boxing Day) to get the best of the best