Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 01/03/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • k_kasey8 K Kasey (@k_kasey8) reported

    @sdhalfyard @reannaapril0 @TheBeaverton Telus uses Bell towers. They do not own their own towers. If Bell went down, like Roger's did- Telus would not be available .

  • JayR29924216 Jay R (@JayR29924216) reported

    @avijustin Help me understand how Telus services shut down because of a Rogers outage?????????

  • SimsReaper YourAvgJord (@SimsReaper) reported

    @MarcLevesqueEco @VivianBercovici You are describing “service providers” but not the infrastructure networks. Telus/ Bell and Roger’s are the TWO different infrastructure network owners. Other providers can “rent” bandwidth and resell it, but do not own the infrastructure.

  • LyndaJRunner Lynda Johnson (@LyndaJRunner) reported

    @drandrewb Moving my phones to Telus so if this ever happens again, I won’t be down for 16 hours with zero access to anything

  • WillFreedoms Will not let my Freedoms go! (@WillFreedoms) reported

    @VivianBercovici The only thing that’s obvious is that our government has failed us once again. How stupid do you have to be to have one company in control. Especially not even the strongest one? Notice Bell & Telus users don’t have this problem ever? Stop getting doses people.

  • StellarbySteph Stellar Nails by Steph (@StellarbySteph) reported

    @kaja24101 @blogTO Eastlink for home internet. Their customer service is amazing. I’m with Telus business for cell phone - ******* expensive though.

  • raukawolf Rauka (@raukawolf) reported

    @Opa_Wulfen @FishPrison Telus here, debit was down most places too..was pretty chaotic for most of the day.

  • Elizabe60225387 Elizabeth Keefe (@Elizabe60225387) reported

    @RogersHelps I don't care if they say they are sorry...Rogers should be fined or sued as their company outage cost millions to be impacted without access to bank cards, etransfer, and even emergency services. I will NEVER use Rogers and if they take over Shaw, I will use Bell or Telus first

  • FidelisLobo Fidelis Lobo (@FidelisLobo) reported

    @accfanto Switched my land line to VOIP lately. Regretted the decision yesterday. But one family member has a Telus connection and the Car apparently uses Telus service. Which I used for quick browsing to see what is going on.