Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 01/17/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • M_S_Fricker Mike Fricker 🇨🇦 Christian Priest ASD C-PTSD🖖☯️ (@M_S_Fricker) reported

    2/2 meltdown. Damn thing cuts out though the only indicator on the router stays solid white as if everything is fine. If I get on the phone with them I'm likely to cancel and switch to the only other crappy provider Telus, who we left many years ago.

  • brawleysmokes Brawley Douglas (@brawleysmokes) reported

    @TELUS you guys keep f*cking me over with my internet & your “support” team hasn’t helped at all. Literally every month I’ve had your services I’ve had a problem. No chance I keep my services after all this bullsh*t #slowestserviceincanada

  • Ryan91_NL Ryan Garland (@Ryan91_NL) reported

    Just received an email from @TELUS telling me that as a “valued customer” the monthly service charge for my phone will increase $5/month I already pay slightly less than $90/month Someone explain to me how increasing my bill to roughly ~$95/month makes me a “valued customer”….

  • cryslogan Crystal Logan (@cryslogan) reported

    DO NOT BUY ANYTHING from the @TELUS WEBSTORE. Terrible customer service. After almost 2 weeks of being assured that my order was in stock and about to ship, 3 long phone calls, now I get an email that it’s back ordered? Payment taken. CCTS report about to be filed! @TELUSsupport

  • gammaduh Gammada (@gammaduh) reported

    @ATTHelp Hey im in canada and my data is cupser slow. i am on a $75 prepaid plan and my carrier switched from Rogers to telus a few days ago, and ever since then the data has not been usable. any help? maybe a manual network selection option

  • keepontruckin78 Jas In 🇨🇦 Gettr: @JasinCanada (@keepontruckin78) reported

    @TELUSsupport 25-50Mbit/s is insulting, discriminatory, and completely unacceptable. Why should disabled Canadians have to be treated like second class citizens when the rest of Canada is at or above 750Mbit/s? Why does #Telus fail to fund Disabled Canadians for affordable HIGH SPEED internet?

  • burrooughs Rodrigoo (@burrooughs) reported

    @TELUSsupport @TELUS you suck! How come you can charge 1,300% more for 100gb. ******* customer service, dissapointing. I should never got your service 🖕🏽

  • Imprettykat Kat Mallari (@Imprettykat) reported

    @TELUSsupport on the phone with Telus to renew my home service since 12 and someone disconnected my cable. I’m so tired of this!!

  • ItMeKelsii ✨Hᴇʀʙᴀʟ Hᴀɢ || Gᴏʙʟɪɴ Gᴀʟ✨ (@ItMeKelsii) reported

    Hellllloooo!! @koodo @TELUS !! I am standing outside next to our parliament capital and still have only 1 bar of service!! Are your satellites messed up or something? Because why am I paying out the *** for no service downtown?!

  • PunishmentHurts Jeff, formerly Sherlock 🍁 (@PunishmentHurts) reported

    @MarksGonePublic ah. Bastards. Pure legal money brute force. I noticed another all white TV ad recently, telling me Telus lost their bid to nail that down. 🙄