Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 05/19/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    @menard_ray @TELUS I had such a bad experience with TELUS that I switched back to Shaw. TELUS was slightly cheaper, but the poor customer service & connectivity weren’t worth it.

  • menard_ray Ray (@menard_ray) reported

    @dewayna44 @TELUS I switched two weeks ago because of really ****** customer from Shaw. Starting to think bad customer service might be worth it for internet that actually works.

  • ThatGuy4Fr33dom That Guy (@ThatGuy4Fr33dom) reported

    @edjanes79 @CdnChange Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or a nice message may make it’s way to Telus headquarters…it’s the Canadian thing to do Eddy

  • roastedfresh4U Brian Kannekens (@roastedfresh4U) reported

    Anyone else having telus wifi issues in southridge

  • prairieboy331 @prairieboy33 (@prairieboy331) reported

    @skypierce_ @TELUS Yup internet in Canada is **** I’m outside of calgary and it’s either Telus dial up or Shaw supposed high speed but it never comes close to their speeds on a speed test

  • ThatGuy4Fr33dom That Guy (@ThatGuy4Fr33dom) reported

    @edjanes79 @sghottawa @TerryFoxCanada Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or maybe Telus gets thousands of reviews citing your name…it’s the Canadian thing to do Eddy

  • Naeno81 Nathan (@Naeno81) reported

    @skypierce_ @TELUS I was dealing with the same thing telus is crap...I moved to shaw much better plus all the hot spots you can connect to

  • KawalMhatre Kawal Mhatre (@KawalMhatre) reported

    @canadaposthelps Please help me find my package. I lost my receipt and hence I don't have the tracking number. I submitted the package on Dec 1 at 20 Bloor St E. Telus hasn't received the package and I am being penalized for this. What's the update on my ticket# 144837808?

  • amycpenrose ᴀᴍʏ ➐ (@amycpenrose) reported

    @TELUSsupport I have been charged for something I certainly didn’t spend and the Telus website is saying ‘We are unable to retrieve your info at the moment’ when I go to usage!!! Help it cancelled my 40 plan because my account went under 40 dollars for no reason!!

  • rajimsaini Raman Sainai (@rajimsaini) reported

    @TELUSsupport dear Telus I am one of your existing client having Telus account number :- 6046149378 I had requested over a phone with one of your customer care executive and asked for 2-months vacation from wifi cause I would not be available in canada in this time period.