Telus

Telus Outage Report in Westlock, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 12/16/2025 11:30

December 16: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges43285 Hodges43285 (@hodges43285) reported

    @TELUSsupport @TELUS over two years of horrible service. DVR works only when it feels like it. I’ve rebooted a couple times but it still won’t record anything. Useless and horrible service

  • Astro5311 Astro531 (@Astro5311) reported

    @SoniaFurstenau @adriandix People going to desperate measures shows the trainwreck that public health care is, at the hands of NDP Harcourt govmt , who introduced fee for service and made it very difficult for foreign doctors to get licensed. But when we can't find ANY doctors, Telus becomes last resort

  • Bibo79868230 ☆{(TreefairY)}☆ (@Bibo79868230) reported

    @theJagmeetSingh You know what else is a fact. You whine to much. You have a lot of words but no ACTION. You complain about the superstore and your complain about telus or you complain about the PM you support. Yet you never complain about the company's that are making billions

  • LikeToGolf1 LikeToGolf (@LikeToGolf1) reported

    @theJagmeetSingh Telus has created more Cdn jobs than Singh will ever create in a million lifetimes. Telus is not the problem. Singh is.

  • DeanBirks Dean Birks - REALTOR® (@DeanBirks) reported

    @theJagmeetSingh Telus also buying up small local internet providers and then not offering same or better service to those existing customerseacjng people without any service. #cityofpg #telus #clucuzlake

  • Sir_Sunzi Sir Sunzi (@Sir_Sunzi) reported

    @theJagmeetSingh Nothing about Telus, or other telecommunication monopolies in Canada gouging us? We pay at least twice as much as any other nation for same service.

  • RainbowSpider12 Rainbow Spider (@RainbowSpider12) reported

    Anyone else having issues with their Telus mobility?? @TELUSsupport

  • ABSeedman Fabian Seed Farms Inc. (@ABSeedman) reported

    @cpwcsk Unbelievable... can't complain about customer support from @TELUS @TELUSsupport because there is none. Going on close to 2 hrs on hold now

  • renatahale Renata N. Hale (@renatahale) reported

    @TELUS I can’t manage my optik tv subscription in myTelus - not online or in the app. This has been going on for months. Please tell me how to fix this!!😡

  • vancouverclaw Vancouver Claw (@vancouverclaw) reported

    @theJagmeetSingh TELUS is in trouble Jagmeet. Keep drinking your bath water.