Telus Outage Report in Westlock, Alberta

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bonnie (@greenurlifenow) reported 9 minutes ago

  So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦

• 
  Mr.FlatFace (@MrFlatFaceYt) reported 10 minutes ago

  Nothing Makes Me More Mad The @TELUS Driving Around My Rural Town With High Speed Ads On Thier Van's Only For Them To Tell Me They Don't Serve High Speed Internet To My Location. I Mean It's 2023 And I'm Running On Copper Lines, Stop Advertising It Here Then. 20mbs Down 2mbs Up

• 
  Erik Fredrickson (@ErikFredrickson) reported 13 minutes ago

  @SCUBADubois @TELUS I hear ya. If I ain't plugged it just drops. Different company but the same problem.

• 
  WellWithMelo (@wellwithmelo) reported 13 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Mary Jane Vandekerkhove (@MaryJaneVandek2) reported 14 minutes ago

  Why does switching to fibre optic wifi force you to get optik tv with Telus? It’s brutal. Cable was bad but this is more annoying.

• 
  The Brigand (@Galactic_George) reported 16 minutes ago

  T-DOGS 03-Jan-23 Top Dog (Hi P/L): $PAAS Bad Dog (Lo P/L): $HEU Dog-House (basement): $TRP Dividends 0.01% Cap Gain/Loss 2.39% Trading Costs -0.00% Dog buy Northland Power - renewable energy & Europe exposure. Telus dividend. Big day for golds, so a good start.

• 
  Alfonzo DeCredenzo (@DRBrownoff) reported 16 minutes ago

  @RyanSarai1 There is very little customer service at Telus He just learned to teaf from a scripted question sheet

• 
  Campbell Patterson (@CPComm) reported 17 minutes ago

  @altleft_eastend @MrWickDoe @alexposadzki If you're only counting infrastructure. It's the number of companies competing that is the issue. Moreover, if this deal is approved the likelihood that Bell and Telus merge increases. Less competition = poorer service, higher rates, and greater odds of catastrophic outages.

• 
  corinnac23 (@cndbassetmom) reported 18 minutes ago

  /3 I would like to see the account owner receiving the texts, especially around Christmas! I would also like to speak with a human, about this whole fricken gong show. I stayed with Telus for the customer service, but there’s not event that now!!

• 
  Laurel McIntyre (@laurelcmc) reported 19 minutes ago

  Isn’t it fraud to charge for an unwanted, unused, unrequested service? #CRTC #telus