Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 02/15/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JTGirlClub Girlclub (@JTGirlClub) reported

    If there is an actual blackout in Ontario for phone and internet services, and Bell and Telus are supporting this…I think it’s time for me to find a new service provider. FML. #BellLetsTalk #FreedomConvoy2022 #CanadaTruckers2022

  • Time_To_Show Time to Show (@Time_To_Show) reported

    @ENMAXpower @Michele_V1 For some reason @telus LTE and 5G network wasn’t working during the power outage, but at least the phone service was. So sending people to websites for information was useless. Maybe it worked for Rogers folks.

  • Fleury5440 Canadabee 🇨🇦🐝 Honk Honk (@Fleury5440) reported

    3rd time trying to post this: I've seen some comments that Telus, Bell, and Rogers cell services are all experiencing "network issues" in the Ottawa area today. Their websites seem to confirm "network issues" but can anyone in the area kindly confirm?

  • dueck_jess Jess Dueck (@dueck_jess) reported

    @TELUSsupport @TELUS I just need to know when to expect internet, which seems reasonable. We have two people trying to work from home with no internet right now. Can someone please help? We're incurring huge charges by tethering for weeks to our cell phones.

  • therealjshields Jeremy (@therealjshields) reported

    Why is there @TELUS staff knocking on doors after dark to sell things? Woke up my kid. Incredibly stupid time to do this. What the hell @TELUSsupport ??

  • gagananciio Gabriela Ganancio (@gagananciio) reported

    @TELUS @BlackHealthCAN any try even look in the customer's eyes just to avoid the problems or to listen to the situation. I am so disappointed and frustrated with the Telus team, wish I can switch the company ASAP. Please, who is reading this, go to another store. Don’t be as foolish as me!

  • Fleury5440 Canadabee 🇨🇦🐝 Honk Honk (@Fleury5440) reported

    've seen some comments that Telus, Bell, and Rogers cell services are all experiencing "network issues" in the Ottawa area today. Their websites seem to confirm "network issues" but can anyone kindly confirm?

  • dueck_jess Jess Dueck (@dueck_jess) reported

    @TELUSsupport @TELUS I have been waiting for home internet for weeks now. Technicians don't show up. I have tried phoning and no one has any information on when we can expect internet; they just apply credits and move on. I'm trying to exchange money for your primary service.

  • CoconutKevy 🌴Coconut Fringe Kevy🌾 (@CoconutKevy) reported

    @MotorGirl1969 I hear and agree w/ ya. I used to live in D/T Calgary (for 20+ yrs). Out here my cell signal sucks. Telus needs to increase capacity and wont for sometime. Their solution was I spend ~$800 on a cell booster that I would need to put on a tower ($800-1,000) @ my cost.

  • bradwillb B Rad (@bradwillb) reported

    @CTVVancouver I was DT at the Telus Garden building for a meeting (first time in 2 years!) and I was shocked at the GARBAGE. No trash cans, the streets are full of potholes, the sidewalks are trashed and need fixing. Stores bordered up, FOR LEASE signs everywhere, crappy graffiti everywhere🙁