Telus Outage Report in Westlock, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Westlock, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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SLW
(@wilst2) reported
My boyfriend is a customer of @TELUS business and has been experiencing horrific phone and customer service from you for over a month. Yesterday he sat on hold for 4HOURS and was passed through 4 different departments in an attempt to cancel services with you. @TELUSsupport
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Rich Magoo
(@MagooRich) reported
@wilst2 @TELUS @TELUSsupport Your boyfriend is a loser for having you contacting a phone company to complain. It's not working out, you need to break up with him.
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epal misai
(@iAppleMustache) reported
KJ ni tak telus. And his integrity can always be questionable. Selalunya orang behave macam ni because he got something to lose, ada interest on something or trying to protect someone who does. People pleaser, but not poor people’s pleaser.
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Shane
(@Robinson21Shane) reported
@Kage_99 @TELUS @TELUS is the worst! My communications line comes out of the ground in my front yard about 5 feet before it goes into my house.... such shady contractors that do the work and Telus doesn’t seem to care
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SLW
(@wilst2) reported
@TELUS @TELUSsupport We need to know how to cancel this phone immediately and transfer to a more reliable network that values its customers. He works from home and needs a reliable network that will not LOSE him business while paying for a service that does not work.
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x-RBS
(@RSmitty_19) reported
@GrosfieldTaylor Telus itself is solid, like cell service and internet and what not. But their customer service is an absolute joke
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SLW
(@wilst2) reported
@TELUS @TELUSsupport The call dropped because your network is absolutely horrible. When he called back He was informed a manager would be calling him within 3 hours and we have still yet to hear anything nearly 20 hours later. This is abysmal customer service and I am fed up.
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Mike Allen
(@MikeAllen_YMM) reported
@TELUSsupport Sorry Telus, but after 40 years of supporting you (since the AGT days) I have had to stop using you. I have never been so angry and dissatisfied with a vendor in my life! There is no accountability and zero help from your people!
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Ehjae Chan
(@EhjaeC) reported
@netflix can you please do something about your app for @TELUS? The audio cracking is awful, tons of us keep bringing it up and are getting no answers and no fixes. We've tried all of the suggested solutions and the issue prevails regardless of what audio setup we use.
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Stratstar
(@TheStratstar) reported
And I can’t ******* rewind. Telus is ****.