Telus

Telus Outage Report in Westlock, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 12/30/2025 20:50

December 30: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeinthevalley Mike in the Valley (@mikeinthevalley) reported

    Telus couldn't come back out to fix it this morning and she fell and lay on the bathroom floor for some time until someone heard her calling for help and came to investigate. She was brought to emergency dept and outside of lots of bruising she will hopefully be OK.

  • DerekSc38666896 Derek Scott (@DerekSc38666896) reported

    @McOilers @shaw @TSN_Sports Not saying I have never had issues... just not tonight thank god! Telus was worse tho... anytime there was anything BIG to watch it would be a battle

  • TheFauph Fauph (@TheFauph) reported

    @sportsjunkie007 @TSN_Sports Guessing you're with Shaw? Zero problems with Telus.

  • malta75616353 malta (@malta75616353) reported

    @TELUS We have a Telus hub, used to work pretty well, now it is slower than dial up. Forget about asking my MP, Telus should quit using the Chinese junk and supply us with the service we pay for using quality equipment

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • sum10101 Sumit M (@sum10101) reported

    @TELUSsupport Please check my DM. Telus charged my card without authorization. I had to chase around to cancel an order and after confirmation of order, the iPhone was just dropped at my door without Signature. Now I am running around to get a refund!

  • Qman604 Qman (@Qman604) reported

    @BrowntoBure not that much difference. if you like movies .. shaw bluesky is one voice command search (ie "jaws") ... picks out free-on-demand ones first (telus search is terrible for this) if you watch live tv ... telus cool feature is you can restart most programs from start

  • JenniferMostre1 🇨🇦FIGHT LIKE A FLYNN 🇺🇸FIGHT 4 TRUMP!🌟🌟🌟 (@JenniferMostre1) reported

    Just lost Telus network....wifi still works...some cable channels down as well. Anyone else?

  • QSmith819 Quinton Terpentino (@QSmith819) reported

    @BrowntoBure Never once had a problem with Telus Optik. The cost sucks, that’s all

  • KenRuss2017 Ken Russell (@KenRuss2017) reported

    @McOilers @shaw @TSN_Sports Zero issues with Telus...