Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 03/17/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • imjustingraham justin (@imjustingraham) reported

    I’m a little late but the only entity that the rogers shaw merger is bad for is telus, they don’t want a real competitor in western Canada bc they control the market

  • Cory_Babstock Cory Babstock (@Cory_Babstock) reported

    Got a call from @telus tonight. They were offering me an "awesome" deal for being a loyal customer. The deal was to add a line for $10.... problem is, all four of us have lines already and I don't think Dexter needs a phone... So, then Dee told them maybe we could look at…

  • yomamastonks iMom (@yomamastonks) reported

    Telus wins hands down for worst music ever while on hold, in the history of ever being on hold

  • BossLady4T7 DAMJ 🍁🍁🍁 (@BossLady4T7) reported

    @SoMersVick We are with Shaw, super ticked because we will not give Roger's our business. When the bought Sprint way back when, I fought to get out of my contract with Sprint because we dislike Roger's so much. Not excited to switch to Telus but we have no choice. It sucks big time.

  • mitchc45856190 SonicDude (@mitchc45856190) reported

    @TELUSsupport @PrasadYEG Telus ADT Support is the worst call centre I’ve have ever experienced. Call number prompts not acknowledged, agents wasting 5 minutes verifying identify only to find their system frozen and can’t schedule a dispatch call. Their call back service when on hold calls go to voicemail

  • cary03515234 #Overeducated😺🇨🇦 (@cary03515234) reported

    @Telus @TELUSsupport I guess since I have lots of time because Telus has left me on hold. I’ll elaborate about how they treat their customers. /1

  • cathy_fillion AB Girl 🇨🇦🇨🇦🇺🇦🇺🇦 (@cathy_fillion) reported

    @obinson Oh, I know the Rogers-Shaw should be a blast, cell is Rogers, shaw for internet as Telus sucks out here. But maybe I can solve this with VoIP, need to do some research!

  • cary03515234 #Overeducated😺🇨🇦 (@cary03515234) reported

    @TELUS @TELUSsupport do not under ANY circumstances let your elderly relatives sign up for Internet or TV services from Telus. My 93 year old father has been lying in a hospital bed trying to cancel his service on hold transferred dept to dept for hours on end. 1/2

  • WilwinWon Won Wilwin (@WilwinWon) reported

    @SoMersVick Shaw here too,dont want rogers telus or bell. This is a win for greedy corporations and a huge loss for Canadians.We now have 3providers and no competition. It should have never happened to much power will be corrupted its inevitable.

  • GeekyJules Jules Sherred-He/Him - geekyjules@mstdn.ca (@GeekyJules) reported

    And even if I wanted to subject myself to ****** Telus service again, I can't cos my house is only wired for what was once called Cable cos when this house was renovated, Telus wouldn't come to add service without charging a king's ransom I HATE THIS THANKS