Telus

Telus Outage Report in Westlock, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westlock, Alberta 02/19/2026 13:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    @fiskee60 Local area cell service is not a municipal responsibility, but we can share that Telus is working through the process to build a new cell tower in the Timberlands area.

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @jamesrcs Telus is the worst, not sure if I can face them. Health care people still use faxes in Canada, they always lose them. BCAA is also tiring. Our property management company had a hack, they haven't answered questions either.

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • JGray97942412 J Gray (@JGray97942412) reported

    @adriandix @jjhorgan @pennydaflos What are you doing to healthcare in BC BCNDP? It is a disaster, and not because of Covid. Why is a huge corporation in BC Healthcare? (Telus) What is Lyte Medical? How are they a part of providing each BC'r with a GP? You are failing, fix it.

  • eleisonsoprano Allison (@eleisonsoprano) reported

    @TELUS I have a $320 charge on my bill for a phone that I returned. I have a picture of the label sent to me for the return and an email from you confirming that you received it. Your agents don't believe me and are not resolving the situation. How do I escalate this issue?

  • AnilHPereira Anil Pereira 🙏🏾 (@AnilHPereira) reported

    @TELUSsupport 21 year customer of both TELUS and ADT Canada and ADT and currently in customer support he’ll having spoken to 4 different depts. I need an executive to call me ASAP. Please advise

  • CapsColts J (@CapsColts) reported

    @TSNRyanRishaug @TELUS @TELUS worst customer service on earth. Good luck

  • SteveI26827992 Steve I (@SteveI26827992) reported

    @EdmontonOilers @ZachHyman I would have wanted to watch the game but @telus wifi is terrible -

  • cakeis_not_alie Trevor Pott(Keep 🇺🇦 free); (@cakeis_not_alie) reported

    @billplein .@Telus doesn't _have_ any competition out here. Except from Starlink. And Telus knows that Starlink can't service enough customers to be a real threat. So I am unlikely to see fibre deployed here in my lifetime.

  • IrfanMo91293903 Irfan Mohammad (@IrfanMo91293903) reported

    @SamsungCanada @TELUS I bought a Samsung refrigerator in June 2020. Just after 18 months it stopped working. I called Samsung for repair. Samsung asked me to talk to their approved service center. In January 2022 They gave me im writing fridge is not repairable.