Telus

Telus Outage Report in Willingdon, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willingdon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willingdon, Alberta 05/13/2025 01:55

May 13: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Nilan21 Nilan Marshall (@Nilan21) reported

    Telus man. They charged my credit card 5x of 121.71 which means now I have a 486 dollar credit. Refund takes 3 to 4 weeks to process. Wtf.

  • _Swede_ Reid Tanigami (@_Swede_) reported

    Ordered a new phone from @TELUS @TELUSsupport on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. Will switch back to @Bell soon.

  • _Swede_ Reid Tanigami (@_Swede_) reported

    Ordered a new phone from @TELUS on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. #telus #nochrismaspresent #backtobell

  • LaylandMeeks Buzz Meeks (@LaylandMeeks) reported

    @TELUSNews @juggysihota @TELUS What a load of bullshit! The minute you get out of the city Telus sucks. And expensive for the shitty service.

  • DrSajanInc Dr Amarjot S Sajan (@DrSajanInc) reported

    Hi @TELUS! We are a @TELUSbusiness customer having an issue connecting with our Telus Business rep and setting up our new account. We have exhausted all efforts for a resolution. Can we please have someone call us to sort this out? We are located in Victoria, BC. Thank you!

  • ACSial Adam C. Sieracki (@ACSial) reported

    @girlieishtomboy @TELUSsupport Same issue here, still unresolved. Never happened before. There was an automated call from Telus immediately before.

  • happilysideways Happily Sideways 🙃 (@happilysideways) reported

    @TELUS @TELUS Charging me $26 for 10mb of data during a pandemic when I’ve already bought a 1GB data top up. Absolutely ridiculous and beyond horrible. Your solution? Sell me a more expensive plan. You’ve lost me as a long time customer

  • draftbc Dean (@draftbc) reported

    @TELUSsupport @TELUS ok I live at the end of your service and no upgrades have been told are not happening cause Telus is working on 5G network “which will help my internet”. I’m sure it won’t. A tower 5km away and I cannot connect to it due to line of sight! Disappointing!!!

  • NORINEMUR Norine (@NORINEMUR) reported

    @thanastotle @TELUSsupport Telus support couldnt help me, they advised me to google how.

  • ILoveCanada83 SG 🇨🇦 (@ILoveCanada83) reported

    @richardzussman Can someone ask @jjhorgan and Dr. Henry how door to door sales canvassing is considered “essential service”? Furious that a sales person showed up to try and sell me a larger TELUS package. Insane.