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Telus

Telus Outage Report in Willingdon, Alberta

Why is my Telus service not working?

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If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Willingdon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GuruMikee
    Michael (@GuruMikee) reported

    @TELUS @TELUSsupport @FriendlyFuture What the hell are you doing collecting money. Focus on fixing your network. I didn’t have cell service during the entirety of Fiona and still don’t. During a hurricane is the best possible time for cell service to crap out.

  • TELUS
    TELUS (@TELUS) reported

    @FriendlyFuture You can also support relief efforts by texting DONATE 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona

  • willowmac44
    willowjaime (@willowmac44) reported

    @TELUSsupport I can’t even make calls and only have service for 1 min after a hard reset. I have u limited data that doesn’t work at all. I’ve tried calling but the call fails. I depend on Telus but it didn’t work out this time. I’m left with no connection at all to outside resources

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • wasootch
    Shannon (@wasootch) reported

    @chriswtburke @BushelsPerAcre Gross. My sister had a bunch of downed evergreen trees & leaking windows & door. Not sure on my mom as Telus is down. I actually can’t get hold of my sister now because of Telus. My dad’s ok, but no power.

  • yabsleym
    Megret (@yabsleym) reported

    @TELUSsupport @Nuffermyer That would be great if I actually had my Telus service in Dartmouth, NS

  • mikeandcheeeese
    Tweets by Michael (@mikeandcheeeese) reported

    Any update from @telus on when cell service will be restored following Hurricane Fiona?

  • MockingjayRhin1
    Rhina Mockingjay, 🇨🇦 Our Next Prime Minister! (@MockingjayRhin1) reported

    @AMCKunneke @ltmcdies @CBCAlerts So you'll pay telus? 'Cause damn sure as shootin they're taking a cut.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Can't pay your #Telus bill online due to #CRTC service outages in your area? No problem! Call in and use your credit card and pay 1.5% extra for the privilege of paying your bill on time during an outage.

  • JewelsbyKP
    🧶🏃‍♀️jewelsbykp (@JewelsbyKP) reported

    @LauraORourke My Telus phone has 3 bars, my Koodo phone has 1 bar…. They’re the same network?!?!?