Telus Outage Report in Willingdon, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Willingdon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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concerned Cdn
(@cdnthatmatters) reported
@Mikeggibbs I’ve been with Telus since the 90s (first with a pager then cell) and have had consistently good service.
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Tyler Olsen
(@ty_olsen) reported
1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.
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microarchitectural side-channel attacks
(@DLitz) reported
You can't cancel online (even though you can add/change services online just fine), but My TELUS doesn't even _tell_ you that anywhere obvious. Even their support chatbot beats around the bush about it.
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Jackie She/Her
(@JaxSargette) reported
For example: I am on the TELUS SmartHub. It is "okay" for the most part, but has limitations. For instance, I am limited to 10 devices being connected to my SmartHub wifi network. TVs and computers take up most of that space.
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mark buchholz
(@markbuchholz1) reported
@mr_contrition We pay some of the highest rates in the world thanks to the fact there’s only three service providers in Canada Rogers Bell and Telus
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Melissa 🇨🇦
(@discoprincess) reported
@David_Moscrop I just said **** it and reported Telus to BC consumer protection
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Sphagnum Moss
(@moss_sphagnum) reported
Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n
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Kristof Barocz
(@KBworking416) reported
@TELUSsupport I’ve been trying to speak to someone for 2 days now. The wait is over an hour and the system hangs up on you after 7:30pm. Very poor customer service! Why no call back option? #telus #poorcustomerservice
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Becky Price
(@sunnywaters12) reported
My satellite service has changed again. Some improvement for a week. I won’t sort out why they call anything an advanced payment at Telus. I did have various other real problems there. Lately I’ve felt Telus shouldn’t advertise a service at all when the service is substandard.
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: Telus advises this outage has been revolved and service is restored.