Telus

Telus Outage Report in Willingdon, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willingdon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willingdon, Alberta 02/12/2025 19:35

February 12: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • traceyinvanc Tracey Hirsch (@traceyinvanc) reported

    @JoninaKirton Your provider (TELUS, Shaw, etc.) may have a broader call blocking feature if you look on their website and log into your account. I stumbled on it for my TELUS cell phone..the feature is called Call Control...and never get those calls anymore. It's such a relief.

  • Spechtacular_ca Elizabeth Specht (@Spechtacular_ca) reported

    @TELUS your customer service is deplorable. Unless you can fix our issues tonight, which some nice person in the Philippines was about to do, and yesterday in Guatemala - b/4 you cut us off, we are gone. Internet, email, TV, security. #worstservice #dobetter

  • bassvoxdood MichaelJames🍁 (@bassvoxdood) reported

    @TELUS faceless corporation that charges too much for your ****** service. oh but the animals are cute. #telussucks

  • kaye_yuki Kaye (@kaye_yuki) reported

    @teesang Does Telus support Apple watches?

  • kiaora24 bren (@kiaora24) reported

    @TELUSsupport Not very happy with the customer service as no one has gotten back to me regarding me purchasing a new phone from work (EPP) I’m a long time customer thru Telus.

  • NVCPrairieBoy NVCPrairieBoy (@NVCPrairieBoy) reported

    @NYVRgal @TELUSsupport So I’m actually in IT. The quickest fix is to reboot both your modem (in fact unplug it wait 10 secs then plug in and power on. Same with laptop.) if that does help then Telus will need to troubleshoot with you.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    TELUS seems to worry about the cost and solution of serving wholesale partners. Let's make a deal @TELUS. @dotmobileapp will assume implementation and cost as a public cloud based Full #MVNO & #MVNE. In fact that's what we've proposed all along. Multiple birds with one stone.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.

  • FalsePositive18 David (@FalsePositive18) reported

    @TELUS I’ve been fighting with you guys for almost 2 years. 2 years of constant dropped internet. Of bad TV reception. Only to have Daniel from Loyalty write me off and refuse to talk to me about a very obvious need for a billing adjustment. I’m going back to Shaw when my contact is up

  • nrinoo 🦋 (@nrinoo) reported

    The idk if it’s fake @telus or not but they calling me about a promotion. They called me 4 times today with 18665582273 number. But they never leave a voicemail 😭.