Telus

Telus Outage Report in Willingdon, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willingdon, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willingdon, Alberta 02/18/2026 12:30

February 18: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @WhoTrollsTrolls @mattmcqueen @TELUS Agreed telus is brutal! It’s takes days so settle a single issue, telus does not care about their customers at all

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile is organized fraud. Charging people money without a sim card and nobody available to speak with. @TELUS is behind it all. Trying to save money by having no customer support. Dont tell me to open a ticket.

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @TELUSsupport Maybe help your customers get their internet back online rather than posting cat pics. Telus doesn’t care about small business

  • timeskapade_k4 Timeskapade.Korp4 (@timeskapade_k4) reported

    @telusmobility can u help coz telus is off know help thx. it’s been 24hrs or so? r u on titter even?

  • vivian_rivian William G (@vivian_rivian) reported

    @TELUSsupport @TELUS What’s going on with the ADT Pulse app? We’re away and unable to access our home security to check cameras etc. It’s been 4-5 days, no contact from TELUS acknowledging there’s an issue, are you fixing this, what’s going on!?

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @TELUSsupport Too bad you won’t have internet if you’re with telus so all of those “features” are useless

  • gorgegottmik Sarah 🧷#TeamJinkxMonsoon (@gorgegottmik) reported

    @babyobvious Ahhhh oh no i was getting the 64 one😭😭help the other one isnr even avalaible on the telus website

  • Sidular Sidular! (@Sidular) reported

    @ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.

  • faria_wong Steven (@faria_wong) reported

    Telus Canada - for home security they adapted ADT Pulse. It’s been 5 days now and the app is not working. Unable to login to account. Wrote CEO and 100% ignored. Zero customer service

  • CosmicThePig I can now rest… (@CosmicThePig) reported

    Is it just me or is Telus’ Internet been kinda slow recently