Telus Outage Report in Willingdon, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Willingdon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Goodfellow
(@marc_goodfellow) reported
@TELUS @TELUSsupport please train your customer service representatives to resd the bills properly. I just had a conversation with a woman who couldn't get the dates right she told me due date was 28th when it's the 26th then tried to change her story after saying it 5 times.
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Weezzie
(@Weezzie4) reported
@MIHomeYGK Yeah my phone was not working today. I am with Telus
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Devin Dignam
(@DevinDignam) reported
@adriandix @TELUS Great. Thanks @TELUS! Now increase their taxes and take back those profits they're making so you can pay people to stay home while you close down every non-essential workplace, including schools.
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iamsuperdomengsi
(@iamsuperdomengs) reported
@TELUSsupport I recently got a telus mobility. Is there a grace period or like if I change my mind, can I still cancel without fees incurring? I did not sign up for a contract.I cannot find it on service terms.
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GaymersLounge
(@gaymerslounge) reported
@TELUS waiting for money to come in We were told we get one extension Brother and i cant work due to covid we went to make a payment arrangement they had everything ready and than discconnected This is how they treat covid patience hope ur proud of urselves for being so corrupt
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Rena Woss
(@renawoss) reported
@TELUSsupport WHY NO SUMMARY OF PAYMENTS? I NEED IT FOR TAXES. I DON'T WANT TO DOWN LOAD 12 PDF FILES (each has 6 pages). FIX THIS PROBLEM. Other companies provide a summary why not Telus?
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An Mc
(@AMDM00yyz) reported
@CharRichardRSW Telus mass site is wide open on Saturday/Sunday & next week, into evenings as well. Appointments available in Red Deer TOMORROW too. 100s of appointments. Happy to see eligibility jump 10 years *** Sign in & see - just don’t book if not eligible!
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Aaron Classic
(@BigBacon83) reported
@TELUS It's time for me to renew my contract and get a new phone but you guys won't let me keep my current data plan because it's no longer offered...if someone can help me keep it then I'll renew. Can you help me out? I spend a lot of money each month.
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Gwyn Auger
(@magicassistant) reported
@TELUS why are you advertising deals current customers are not allowed to have. For example I've never had TV with you before I'm getting it now but told despite being a customer for years I can't have the promos advertised as I'm already a customer for internet.
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dayna #bcpoli #bced #ItDidntHaveToBeThisWay
(@DaynaB18) reported
@adriandix @TELUS you sure have a lot to say on here. but you NEVER acknowledge us