Telus Outage Report in Willingdon, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Willingdon, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Commissioner Miner
(@fanCRTCProfling) reported
@infil00p @TELUS Then yes. I would write a CASL complaint. I'd also write a PrivCom complaint about deception (But deception is also part of CASL). I'd do both.
-
Scott Gray
(@shadore66) reported
@MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue
-
alexwh
(@alexwh) reported
@TELUSsupport Plus the image while watching MSNBC froze on an ad and that has been it. At least Telus is giving me internet here. When will I persuade myself to exit your terrible service?
-
Jennajay
(@JennSj) reported
@TELUSsupport why is Telus customer service so awful? You can’t get anyone to answer ..on hold for hours..and if I get someone they speak another language from another country. WHY? Is Telus broke? Hire professionals in Canada
-
rebecca munroe
(@rebmunroe) reported
@TELUS I have had nothing but issues since opening a business account with you! Now after trying to purchase several phones for execs at my publicly traded company, I am told by your support team that I can’t? @telussupport #needanewcellphoneprovider
-
Jennajay
(@JennSj) reported
@TELUSsupport also..why can’t Telus afford real agents? They rob us blind on our bills..yet when I call I get put on hold for hours..not minutes..hours.. what kind of crap company is Telus.. worst ever
-
Alanna
(@Alanna34814897) reported
@TELUSsupport Hey Telus 👋🏽 I am no longer a customer but keep getting a monthly statement with a negative balance. Any way to stop this?
-
D.Jones
(@DaveJonesWC) reported
@sunlorrie Good thing I already hated and would never use Telus for anything. Not to say they all aren’t doing it…
-
Jennajay
(@JennSj) reported
@TELUSsupport .. how about helping your customers.. that would be great.. Telus seriously sucks
-
alexwh
(@alexwh) reported
@TELUSsupport Advice from my Burnaby daughter: Get rid of Telus. The only reason I am still with it is to keep my almost 30 year old Telus email address. But since your service and technical support is so terrible I may begin what is left of the new year without telus.