Telus Outage Report in Yellowknife, Northwest Territories
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Yellowknife, Northwest Territories
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Thompson Goodchild for PM
(@jtgoodchild) reported
@CBCCalgary Because users see a large number of cell companies, I suspect few ppl understand there are actually only 2 national networks: Rogers, and Telus/Bell. As the article points out, more retail operators will not address the core reliability problem.
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Marcus Riedner
(@daraddishman) reported
@TELUS you really need to fix your robot phone tree. It gets stuck in a loop asking for your existing account when you try to become a new customer.
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Ed
(@peepstein) reported
At my house, for ****’s sake, I have both a TELUS DSL line and a Shaw cable modem. With failover. This is the solution.
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Psychic Granny 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
ty @telus for mindblowing errors that credited me for 3 years of errors for a credit of 1050.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Delaney
(@FullScopeWelds) reported
@Randellaman @DavoZed @AmieVarley So you'd prefer to be ripped off by an American company instead? I don't mind paying $65 a month for an unlimited data plan with Telus. I think it's fantastic tbh. There's many other problems worth discussing in Canada.
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Patrick Gibson
(@pgib) reported
> Rogers to credit customers 5 days of service for outage How out of touch is @Rogers to think ~$10-12 makes up for days of no service? #rogersoutage If Telus is smart and not colluding with Rogers (cough), they’ll be running some promotions to steal customers.
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Kenneth Cheung
(@phkcheung) reported
@TELUSsupport Can I please get a contact number for a local department in Canada that knows the procedure of how to correct a mistake in the account information made by the Telus sales team? I have been passed around different departments in Philippines with no issue being resolved.
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SCIENCE 😷🇨🇦😷🍁 🇨🇦
(@ValeneYYZ) reported
@TELUSsupport Just had appallingly bad experience trying to change cell from @Rogers to @Telus, still don’t know if order is correct. CSR was completely inept
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Gavin Doidge
(@GavinoGav) reported
@Deborahpaleczn1 @CP24 Virgin is owned by Bell. Bells service didn’t go down, it was slower than normal due to an influx of customers relying on their service for their everyday activities. As a Telus customer (they run off bell in Ontario), while it was annoying it still worked for some things.
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Ed
(@peepstein) reported
If providers like TELUS, bell, Shaw, and Rogers integrate their networks too deeply, then a single failure in one network can cascade. It’s wiser to have critical services like banking and ECOMM on multi-homed networks.