Telus

Telus Outage Report in Yellowknife, Northwest Territories

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Yellowknife, Northwest Territories 10/20/2025 14:40

October 20: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hoffa_man Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • GuyahVijay Vijay Guyah (@GuyahVijay) reported

    Hey @TELUS @TELUSsupport I've been on hold for 45 minutes. I received a SMS saying I'll be on a priority list as I waited over an hour last time I called. This is my third call, and I've waited over 3 hours to talk to someone!!!! Why is it so difficult just to talk to support?

  • ChrisKohuch Chris Kohuch (@ChrisKohuch) reported

    @TELUSsupport @TELUS I’m moving my commercial refrigeration company to a new office space Dec 1st. Setup with Telus over a month ago to transfer the phone over on Nov 28th but they never showed up and now say they can’t get get there until Dec 5. I’m out of my old space Dec1st.

  • Velvet_Calamity •Kasane• (@Velvet_Calamity) reported

    @mike_rowan_van @AnthonyLacavera I am in the same situation.. leave Edmonton .. and go anywhere and Shaw service dies.. then it switches too nationwide.. which is garbage. I am switching to Telus when my contract is over.

  • 46Shan46 Shan (@46Shan46) reported

    been on hold with @TELUSsupport for over 2 hours now. can we even call this "customer service" at this point? @TELUS get it together...

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    The @TELUS company is trying to destroy their own dealership network with sabotage. I'm going to pull the plug on 18 lines. **** these people.

  • BritneyDenson Brit (@BritneyDenson) reported

    @TELUS @pwbarron @outstanding ONCE AGAIN focusing NOT on customer service.

  • AShoutAbout Jeff Leggat (@AShoutAbout) reported

    @NHLFlames @TELUS 🇨🇦🥅🏒 supports Poverty Level Financial Support of ALL Disabled Canadians in EVERY Province! #CDBby23 #NoMorePovertyPWD (Persons With Disabilities) 🇨🇦 #JustDERBit

  • Ghastifylol Ghastify (@Ghastifylol) reported

    @FaZeBlaze @Ninja wtf. @TELUS why does he get fibre and i get a weakened version of it bc my neighborhood doesn’t have it.

  • Habrutzie Crazy Joe Davola🇹🇼 (@Habrutzie) reported

    @villainy_scum @TELUS I have been a customer for 15 years. I'm dropping them like a sac of potatoes.