Telus

Telus Outage Report in Halifax, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Halifax, Nova Scotia 03/21/2026 21:05

March 21: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • simysmom99 Audra Morrison she/her (@simysmom99) reported

    It’s Masters weekend and Telus has decided to **** the bed. And I have bronchitis and absolutely no patience to deal with it.

  • spatodd Todd Hewitt (@spatodd) reported

    @TELUSsupport keeps sending me emails about my account but makes it impossible to send emails or texts or even worse to speak to a live agent. I cannot find my account info so I am in Telus jail. Anyone else with same issue?

  • jkg_mtl jkg_mtl (@jkg_mtl) reported

    Granted there is an ice storm but it’s ridiculous I’ve been without cell service at my home for more than 24 hours. Think I will get a credit - not without a fight I’m sure. #fail #telus @JustinTrudeau

  • CiliegiaPi Chango (@CiliegiaPi) reported

    I have been on the phone and online with your customer support over the past week for approximately 15 hours while being passed around from department to department. No managers are available. @TELUS

  • SenorT Ty (@SenorT) reported

    @TELUSsupport @TELUS me again. Still no reception to even send a text lol. I'm at the airport haha no service can't send texts. Yall suck. Bush league. Total trash. #telusscam #themasters

  • der_dawn dawn van der Helm (@der_dawn) reported

    @TELUS why does your internet suck so bad? I just called support and was told I should disconnect devices I’m not using or upgrade. We have the fastest internet you offer, upgrade to what. What’s the hold up on fibre.

  • CiliegiaPi Chango (@CiliegiaPi) reported

    @TELUS I ordered the services on March 14, 2023. It is still unresolved. Only half the service was installed, cancelled the other without informing me. All Telus managers are in "Meetings". This is a business line. Unacceptable!

  • AvisekhDas9 Avisekh Das (@AvisekhDas9) reported

    @TELUS sales person commited a price of 59$ but customer care is saying 75$. Upon asking, Sales person stopped picking up call as well. Looks like sales guys are giving false commitments. Need urgent solution.

  • jesse_kleine Jesse Kleine (@jesse_kleine) reported

    it’s just Murphy’s law that every time I have a big listing appointment my printer stops working. This morning it’s a Telus optic cable fire on our road. Can’t connect to my printer over wifi now. Luckily wasn’t pressed for time and connected with my phone hotspot network.

  • olive_jackie Jackie Olive (@olive_jackie) reported

    @TheoWerewolf Well if this is how the Roger’s/Shaw merger works…we will be canceling 15 years of service next week!!!! Shaw has been without any service for more than 10 hours with nothing other than “our technicians are working on it”. Future is looking friendly TELUS