Telus Outage Report in Halifax, Nova Scotia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, Nova Scotia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jo King Of Comedy
(@jokingsworkword) reported
@RomainSandro @dawnclark6 " Hello....Hello.... OH Polar CRAP ! I can BEARly here you on this knock off Useless Telus Sellus Cell Phone I got from my eldest Cub for Christmas " 📱🐻 ~ Jo
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Marcus Greatheart MD MSW
(@DrMarcusG) reported
@LesliBoldt @DrRitaMc As a new-to-practice doctor, I got a landline as backup because I was paranoid I might miss something urgent when I was on-call. It rarely rang, and when it did, it was either spam calls or @TELUS trying to sell me some service I didn’t need. So basically more spam.
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Robert Kemp
(@RobertWKemp) reported
@qcapital2020 @buccocapital @ekmokaya Cell service is similar. Telus, Bell and Shaw for the most part.
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Scott
(@JozsefScott) reported
Telus 5G, more like 3G #slow
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Maher
(@Maher66338991) reported
@TELUS the worst service ever for home security. The battery is dead and cannot arm the house anymore. Telus wont fix claiming the battery is chargeable to replace. This is to be reported to consumers protection as customers will stuck paying for a service that doesnt work.
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𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦
(@a_m_s_ns) reported
... I left Telus for their ****** service. But at least I could stream a 144p YouTube video!... or a simple audio file. Again, UP YOUR THROTTLED SPEEDS. I mean, Jesus, at least make them comparable to a McDonald's Wi-Fi!! ====
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Simon Ali
(@SimonAli) reported
@TELUS your retention agent either hung up on me or I was disconnected, never to get a call back. I’ve also been given false info on my acct for 3 days. I want to cancel & move my service to Rogers in part of your ineptness
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Vishal
(@Vishal47280407) reported
@TELUS did Telus have deta breech, getting calls from scammers pretending to be telus with lot of info about the customer
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Shauna
(@shaunalynne77) reported
@CalamityJayne4 In mid Dec Telus rolled out their 5G rural internet. It's unlimited which is a big change from their previous service. Covid did such a number on tower capacity so hopefully using their 5G will be a better rural solution than the regular hubs.
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Alexis Sampogna
(@LeggoMyEggo_) reported
@TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???