Telus outages and service status in Jasper, Alberta

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SufiMindtricks🇵🇸 - Cure Fascism with Guillotines (@Sufimindtricks2) reported 48 seconds ago

  @blondehotcoffee I worked at Telus. When news came out about Verizon possibly coming to Canada, the big three freaked out. Management had meetings with us to tell use to tell everyone (family) to call their MP to vote against it. I didn't even work in Mobility. Everyone was forced to. **** em.

• 
  Omni G (@OmniG7) reported 2 minutes ago

  @Tablesalt13 So what your saying is, if we track the imie number we can link which members were doing this and if we have Telus phone records for example for the most recent hacks from the big 3 phone companies we could further narrow down providers and who specifically was abusing this. Fyi hacking is fun if used for the betterment of the country, not what they are doing.

• 
  Sadiabc (@74Sadiabc) reported 3 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better

• 
  Granny Agnus Smith (@TigerKenny2) reported 6 minutes ago

  @TELUS why are your phones not working

• 
  MindDrift Daily (@minddriftdaily) reported 9 minutes ago

  15/ So where do we land? @EconCA and I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy

• 
  Andrew Dyck 🇨🇦 (@ZeroInputGaming) reported 10 minutes ago

  @TELUSsupport My Telus account login screen says my account has been cancelled un- beknownst to me and that I would have 90 days before I would no longer have access yesterday, today I can no longer sign in. I don't know why it was cancelled with 3 lines on that account.

• 
  Nansee Hughes (@SopranoNansee) reported 11 minutes ago

  @TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…

• 
  Rachel Miller (@RachelMiller84) reported 13 minutes ago

  @status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet

• 
  professional sidechick (@sumhotdumbitch) reported 14 minutes ago

  Who do I gotta **** at Telus cuz damn that bill ain’t it???? 😭

• 
  VR! (@VicRizzzz) reported 15 minutes ago

  @Telus why does your cellular network always so slow . Please do something about it