Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 10/25/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Jasper, Alberta

The most recent Telus outage reports came from the following cities: Jasper.

Loading map, please wait...
City Problem Type Report Time
CanadaJasper Internet
CanadaJasper Total Blackout
CanadaJasper Wi-fi
CanadaJasper Internet
CanadaJasper Total Blackout
CanadaJasper E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ToRobert38 Todd Roberts (@ToRobert38) reported

    I have never had more problems dealing with a company than @TELUS. All I'm waiting on is a credit from a trade-in of my phone since August...

  • sarCeeLight Cee Littlelight (@sarCeeLight) reported

    Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.

  • kchen032 KC (@kchen032) reported

    @MobileSyrup Simple, I will never use Telus if they move ahead. The Big 3 telecom in Canada are so spoiled without enough competition, and they think they can do whatever they want. We should wake them up.

  • Chinook87 Calgaryvoter (@Chinook87) reported from Calgary, Alberta

    Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

  • RCBryce Rob Bryce (@RCBryce) reported

    @TELUSsupport @TELUS holy crap fix the call in support wait times, waited for 40 mins last night to be hung up on. Today waiting another 40. Ridiculous

  • amsamadi1 Amir Samadi (@amsamadi1) reported

    @TELUS Hi Telus. Please be aware that I received more than 170$ extra bill for long distance calls to Iran today!! What should I do? Your Customer Service has no information!

  • swordgeek Colin B. (@swordgeek) reported

    @GailVazOxlade If it's a small merchant at a craft fair (comic show, etc.), then I'm good with it. But companies like Telus? Telus can politely go **** themselves, and their $17 BILLION in revenue. Look at that number again. $17,260,000,000. How long will it take us to make that much?

  • NoSacredCowzz Robin Dupuis (@NoSacredCowzz) reported

    @carlosstelmac @MichelletypoQ @TELUS The billing format is irrelevant. Payment by cheque or E-Transfer is an alternative if you have a No fee chequing account. MTQ was referring to people who have to use a CC because they’re having cash flow issues.

  • RyanCartiers RyanCartier (@RyanCartiers) reported

    @TELUS Please support customers also. @TELUSsupport wait times 30+ min. currently. Please let customers know how long wait times are, and add a call back option, both can be automated. Curious why these get turned off.

  • Jonny19615002 Jonny (@Jonny19615002) reported

    @TELUS your internet ******* sucks!