Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 11/08/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    The kid didnt even try to help me.....So annoyed. Telus was getting better but.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • nikolefreja 𝑁𝐼𝐶𝑂𝐿𝐸 𝐹𝑅𝐸𝐽𝐴 (@nikolefreja) reported

    @TELUS @TELUSsupport is extremely sadistic for suspending my service at 1:30AM on a Saturday morning. Why not do it during business hours during the week? Y’all are so wrong for this.

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    Its a telus issue that they turn into a me issue **** that I'll leave after 20 years

  • lumin8 James Cameron (@lumin8) reported

    @Teewa11 I don’t know but my next door neighbour had Telus here yesterday and today trying to figure out how her service got cut off when someone moved in across the hall on the 1st.

  • hikikomori_meii 𝒶𝓂𝒶𝓃𝒹𝒶 (@hikikomori_meii) reported

    @TAKUMlCULT LOL im also on telus network. do you have wifi boosters?? telus sent them to all their customers at one point for free! not sure why. but now that i think about it i WAS experiencing slow af internet at that exact time 🧐🤔. but havent had internet problems since setting them up

  • sloangar Sloan Garrett (@sloangar) reported

    @TELUS Phone scammer yesterday knew I'm a customer, *which services I have*, my home address & gave my 1st name and my partners' surname as the account name (acct is only in my name). They pushed a $70/mo deal. I pushed for the actual name on the account, they hedged, I hung up.

  • MgS_2011 MgS🏳️‍🌈🇨🇦 (@MgS_2011) reported

    @mchykerda "I can't even connect to wifi ..." ... I don't think your problem is Telus ...

  • FibHunter Note Of The Day (@FibHunter) reported

    @nataliae_a_j41 @TheTorontoSun @TELUS Folks there is so much happeing as we speak that heads could very much be rolling down university ave.