Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 02/27/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EhssanHoorvash Ehssan Hoorvash (@EhssanHoorvash) reported

    @TELUS why is your customer care so horrible? Getting 5 up, 0.4 down - it's been going on for A WEEK.. and today the technician never showed up for the appointment.. and your callback sucks because it never connects. we are PAYING FOR SERVICE NOT TIME WASTERS!

  • hiebly Hiebly (@hiebly) reported

    @worldmeetjohn @TimHortons Seems like unrelated issues there... All our telecom companies are purely Canadian, but our regulatory body is run by a Telus executive, and government policy is controlled by lobbying. Arguably having American telecom companies allowed here would lower prices

  • velabonz jennah (@velabonz) reported

    @dandoozled It’s the lesser of evils and both are meh but I would go back to Telus if they had fibre running in my hood. Shaw at my old place? No issues but new place, nothing but trouble for last year.

  • Weezie38562175 Weezie(Louise-PhD. U.of LIFE) (@Weezie38562175) reported

    @LlanaMalmberg AND I DONT NEED CHINESE WHEN I PHONED TELUS FOR TECHNICAL SUPPORT & THATS WHAT I GOT THIS MORNING. WHAT AN FN WAY TO START THE DAY.

  • HickettsFence Brendan🇨🇦  (@HickettsFence) reported

    Really don’t like the hardware failure every time I use my @TELUS @TELUSsupport 4K PVR open guide scroll down freeze reboot about two more times of that then it works

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Telus is screwing with me. My Internet went down for a few minutes, but it's back up. And now @TELUS Optik TV is working for the first time since yesterday morning. Piece of **** service! What are we going to tell the Telus tech when he comes in the morning?

  • IRAYD8 Kim Crawford (@IRAYD8) reported

    @ADT since you were bought out by Telus, it's been a downhill ride. Beat down to upgrade my system last Oct. Has never worked well since. Now told to pay over $900 to get out of contract. Thieves.

  • IRAYD8 Kim Crawford (@IRAYD8) reported

    @TELUS worst company ever. Was beat down to upgrade my alarm system last October and have had nothing but trouble since. Now told it will be over $900 to get out of contract. Disgraceful. The thing hasn't worked for the last 7 months. Thanks Telus.

  • peteMFcrowe Pete Crowe (@peteMFcrowe) reported

    @sabre1419 Ya thats why we're with telus, so many bad experiences with shaw.

  • autumnrideout Autumn Rideout (@autumnrideout) reported

    Telus ******* sucks lately