Telus Outage Report in Jasper, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 13: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• LoganRufus (@LoganRufus1) reported 6 minutes ago

  I visited #LasVegas this passed September, and I must say that the automatic tourist cellphone data connection @TMobile sucks, especially for #Canadian tourists. Honestly as a tourist attraction, Vegas do better than T-Mobile. Slow and glitchy as hell. #VivaLasVegas . @TELUS ??

• Midusza (@Midusza_) reported 9 minutes ago

  @TELUS Due to midnights, it took me a bit to call as their customer service is only open till 7 PM each day. I call.

• Vanessa (she/her) (@vanessavan1979) reported 10 minutes ago

  @eissyrc Funny thing is I support the branch at work telecom wise and they are all under Telus. I did not hear boo from anyone yesterday. Weird

• Joel Collyer (@joelcollyer) reported 12 minutes ago

  This email starts "Your password no longer meets our security guidelines." But how... do you know that!? You either: 1. Have an undisclosed security leak. 2. Discovered that you were logging raw login input. 3. Don't encrypt passwords. Either way... WTF @TELUS!?

• Midusza (@Midusza_) reported 13 minutes ago

  @TELUS ’m then informed there’s essentially nothing they can do as I’m outside my 30 days of cancellation. Meaning I either have to pay for two lines or cancel my old phone number. What an absolute joke.

• Kate (@MendesMirrors) reported 13 minutes ago

  Lil PSA for everyone make sure Telus actually closes your account cause I left there almost a year ago and paid everything off and closed it and they never actually closed it and let $200 of “late fees” accumulate on a bill that doesn’t exist like what was late?

• ******* barbie ♡ (@jadechampagne_) reported 14 minutes ago

  @DValentinaXo U w Telus? Same bs happening to me rn. Apparently it’s maintenance but wtf WE PAY YOU!!!! A fckin email a day prior would have been nice

• John Reid (@johnb45_reid) reported 18 minutes ago

  To telus I am paying for not connecting to your service with my mobile phone. I keep getting the nuisance messages to connect to your service. It is a redirect message and you should be able to stop the redirect to telus msg. Please fix this and stop sending me to support.

• Chase (@Mossyyeg) reported 19 minutes ago

  @TELUS Why does your service suck so much lately, I’m sure I could get better reception from Edison and his kite. @Bell can you do better???

• Midusza (@Midusza_) reported 20 minutes ago

  @TELUS account and I needed to call. I was not informed at the store I had 30 days to cancel a “new contract/line”.