Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 02/19/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @laethyn @TekSavvyBuzz @CBCNews For example I had to pay $200 for smart hub by Telus, sure it's not $600 but **** will I ever be happy when Starlink fills my order.

  • Cloffio1 Cloffio (@Cloffio1) reported

    @DollarCostAvg @TELUS How much is a 1gbps down/100mbps up , 24/7 internet connection over there?

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    @DougAlder @TELUS @TELUSsupport Thanks Doug. I messaged the support team earlier this evening but nobody has responded. Just hoping I can get it solved first thing in the morning. The timing sucks but we can’t do much but wait.

  • zzyzyman Bruce Payan (@zzyzyman) reported

    Not impressed w/@TELUS decision to remove copper-based phone service. Power outage: landlines can be powered indefinitely from the central office via batteries & diesel generators –– unlike Fibre. An incredibly poor decision from an emergency preparedness perspective. #bcpoli

  • TF13ZL1 TFZL1 (@TF13ZL1) reported

    @Isabell73093076 My phone lost service from about 4:10 - 4:40 I’m with Koodo, now owned by Telus. I knew it wasn’t my phone, I rebooted and it was searching for service.

  • SweetBabyC8 Colleen Duncan (@SweetBabyC8) reported

    @TELUS Service and Support 👎#customerexpectedtofix

  • Richard33628623 Richard (@Richard33628623) reported

    What company provides the best service in Canada for Internet and TV? Currently with Telus and gotta say quite dissatisfied with there service - couldn't get a land line system connected right and to go along want to gouge me with a $150 " WiFi technician " fee to check my wifi

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    I phoned three times and it got progressively worse @TELUS. If a technician had come as arranged none of this would have happened. Not a happy customer right now.

  • SweetBabyC8 Colleen Duncan (@SweetBabyC8) reported

    @TELUS all your equipment is horrible!!!!After 6 mths -1st Security crap out then internet now tv box! So done Buyer beware don't sign a contract more than 3 months 😡

  • lawrenceryan7 Ryan (@lawrenceryan7) reported

    @yknot05 @Citizen004 @AHS_media I know its fun to beat up on Gov- but I heard that the form was outsourced to Telus. So why wasnt that private company able to fix the que issue?