Telus

Telus Outage Report in Jasper, Alberta

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The latest reports from users having issues in Jasper come from postal codes T0E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 08/28/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Jasper, Alberta

The most recent Telus outage reports came from the following cities: Jasper.

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City Problem Type Report Time
CanadaJasper Internet
CanadaJasper Total Blackout
CanadaJasper Wi-fi
CanadaJasper Internet
CanadaJasper Total Blackout
CanadaJasper E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DashcamCrashcam Dashcam Crashcam (@DashcamCrashcam) reported

    @TELUS @TELUSsupport 23 calls to Telus home security in 10 days. 12 in last 3 days of having it installed.7hrs + on the phone. 10hrs+ with tech(s) on site. Hours of my personal time wasted. Been with Telus for over a decade but this may be one of the worst decisions I’ve made🤬

  • AngelaHarveyYVR Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia

    @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

  • complianthawk justin (@complianthawk) reported

    @TELUS They will **** you over don't trust is company!

  • jfmezei Jean-François Mezei (@jfmezei) reported

    While on the surface, Telus’ response shows it won’t divulge IP/customer relationship, there are enough loopholes in the rule “exigent circumstances, or statutory authority” that remain unplugged with regards to govt asking telco for info. #CRTC

  • complianthawk justin (@complianthawk) reported

    @TELUS This company is snakes and will **** you over and when you prove its their fault they don't answer phones are even chats online and the useless emt manager I been dealing with is incompetent!

  • mediarz mediar (@mediarz) reported

    I haven't had internet service since 3:30pm Pacific today. I call tech support, Manny said there's an outage my area, he say check the outage website, a couple hours later I checked the website and there's nothing showing, and I still have no service. @TELUSsupport @TELUS wtf??

  • complianthawk justin (@complianthawk) reported

    @TELUS @TELUSsupport Don't trust this company they will tuck you over and will do nothing to try to fix it!

  • downtownjuliab Julia B (@downtownjuliab) reported

    Hey @TELUSsupport - you were supposed to switch my mother’s landline phone number to her new residence a week ago and it still is not done. The number has been released by Eastlink and you keep saying you are “working on” getting switched to Telus. Help??

  • HpeLattimore LattimoreHPE (@HpeLattimore) reported

    Hey @TELUS after waiting over 1.5 hours for help with trying to access my account to set up a new agreement I hung up. I guess customer service for corporate clients is not a priority?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    The “real” responses are coming in on PIAC’s privacy filing to #CRTC on the Covid Alert. app. Telus even brings up some of my arguments (rare !) I submitted early to raise questions to allow incumbents to provide evidence there is no problem. And Telus did.