Telus

Telus Outage Report in Jasper, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 02/12/2026 04:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraMitchellBa1 Sara Mitchell-Banks (@SaraMitchellBa1) reported

    @cable_shaw I'm very disappointed that after 16 years of being a very loyal paying customer of SHAW that I am being made to sign a 2 year contract to upgrade my service to get a better speed. I find this manipulative and wondering why I didn't switch to Telus.

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @cbcnewsbc Is that what #Telus was doing while I waited on hold for 8 hours this week trying to resolve the issue of them charging my credit card twice on consecutive days? An issue which remains unresolved? They aught to focus on being a telecom and competing with Fido, not fixing Fido.

  • Jackjoh17103723 Jack johnson (@Jackjoh17103723) reported

    @TELUS Telus sucks

  • livinginavanVI living (@livinginavanVI) reported

    @TELUS @TELUSsupport I am getting fed up with your auto-calls calling my number and there is no dam answer. It disconnects. That is harassment. If it continues I'll be calling the @crtc and putting in a complaint.

  • drockz123 drockz (@drockz123) reported

    @TELUSsupport I just received a text from 5136 “Telus message, click this link to reset your password and log in without sign in”. Is Telus sending out these messages?

  • s_rams73072961 needy@%56£rty (@s_rams73072961) reported

    @TELUSsupport hi we have so many times called to telus toll free to get internet home No one will show up . We're regular customer.

  • JuliaMerrett Julia Merrett (@JuliaMerrett) reported

    @TELUS @TELUSsupport No service for 2 days now in Courtice, ON 😭 Help !!

  • PoweredXWomen Canada Powered by Women (@PoweredXWomen) reported

    Canadians pay the highest internet and phone charges in the world. A lack of competition allows the telcos to reap millions in profits. Telus now wants to charge a 1.5% credit card processing fee on all customer payments.

  • Louise94289578 Louise (@Louise94289578) reported

    anyone else having telus outage..landline, internet, tv...telus has 2 hr wait on phone...

  • IzykMatt Matt Izyk (@IzykMatt) reported

    @TELUS @TELUSsupport just got an email saying you support Canadians, community, and the planet. Maybe start by supporting Canadians with more affordable phone plans! That is why I am moving over to @BellMobility