Telus Outage Report in Jasper, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Customer (@905customer) reported 3 minutes ago

  @TELUS I had to call 3 times to get the runaround. It really is beyond unpleasant and I strongly dislike my service with TELUS. I'm happy I made the switch to ROGERS and now TELUS wants to waste my time begging for a callback when they don't even know how to be direct.

• Mark Anderson (Wear your damn 😷) (He/His/Him) (@cycletherapyHam) reported 4 minutes ago

  @frances_twitr @koodo @TELUS When I had a problem a couple of months ago I just called the Koodo store in Jackson Square. Young person took care of the problem in 5 minutes.

• Jay A (@rodice11) reported 7 minutes ago

  @TELUSsupport frig telus, give me back my reliable copper line instead of dealing with all these problems with Fibre optic. 5th time I call you guys with problems in 2 months.

• CR (@cryptotwitCND) reported 8 minutes ago

  @FeraSY1 Payments are getting weird all over the world. I buy games on Xbox live that bill directly onto my cell phone plan with Telus. Never set up a damn thing just noticed it was an option one day figured let’s try it

• Michael Tighe (@miketighe) reported 9 minutes ago

  @micha3lhugh3s Telus is 60 a month for 30 gig per device. So I’m offering my whole team free mobile. I was floored by the Shaw offering during the sales process, it was everything I wanted. I was even willing to accept some issues. What I am experiencing is total dysfunction.

• Michael Hughes (@micha3lhugh3s) reported 9 minutes ago

  @miketighe 2 questions: what are the problems that you typically ran into with Shaw Mobile, and does Telus Business offer relative good rates for small biz?

• CanadaGuy64 (@CanadaGuy64) reported 10 minutes ago

  @teresaarm2017 @CTVNews Telus is crap

• PeonCrotchski (@crotchski) reported 12 minutes ago

  @Shawhelp repeat signal cutoff on internet and television for past week and a half. tv had become unwatchable, internet disconnects at various times at least once an hour, sometimes more. lower mainland area. is this going to get fixed, or should we just go to telus?

• David Badior (@Islandmatlow) reported 12 minutes ago

  @Shawhelp I DMd with no response and have been on hold using Telus phone because all Shaw services dead for 27 minutes. Thanks for the usual great customer service. I am tired of waiting so hanging up.

• Customer (@905customer) reported 14 minutes ago

  @TELUS @TELUSsupport Telus has the worst customer service. Loyalty department calls me and leaves the General TELUS line as the callback number...I call in and the reps say the loyalty department is closed. So how could they have called me and left a message to call back then?