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Telus

Telus Outage Report in Jasper, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NORINEMUR
    Norine (@NORINEMUR) reported

    @thanastotle @TELUSsupport Telus support couldnt help me, they advised me to google how.

  • AviLambert
    Avi Lambert 🇨🇦 (@AviLambert) reported

    Many Canadian #telecom consumers deal with the issue of cell shadows. That said, repeated problems could be fixed, or #billing could be improved with smarter #AUTOMATION in my mind, which shows a smart organization learning from consumers. @TELUS 2/3

  • LaylandMeeks
    Buzz Meeks (@LaylandMeeks) reported

    @TELUSNews @juggysihota @TELUS What a load of bullshit! The minute you get out of the city Telus sucks. And expensive for the shitty service.

  • Nilan21
    Nilan Marshall (@Nilan21) reported

    Telus man. They charged my credit card 5x of 121.71 which means now I have a 486 dollar credit. Refund takes 3 to 4 weeks to process. Wtf.

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @harrbca Signal off Vanscoy tower was better, but half the Internet was inaccessible the last week. Tech was here on the weekend and moved me to Martensville tower. It's 2km further away. It hasn't worked from 6-midnight since. Meanwhile I get 50mbps on my Telus phone with a booster.

  • ILoveCanada83
    SG 🇨🇦 (@ILoveCanada83) reported

    @richardzussman Can someone ask @jjhorgan and Dr. Henry how door to door sales canvassing is considered “essential service”? Furious that a sales person showed up to try and sell me a larger TELUS package. Insane.

  • Rm96460435
    Jr Bronc (@Rm96460435) reported

    @ZachBoychuk A bunch of ****** idiot Karen’s!!! Keep in mind the no mind Trudeau train! I’m running for office next election! And just to be clear ol bringing with Telus

  • _Swede_
    Reid Tanigami (@_Swede_) reported

    Ordered a new phone from @TELUS @TELUSsupport on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. Will switch back to @Bell soon.

  • Standbybanana1
    Standbybanana (@Standbybanana1) reported

    **** TELUS DUDE. Always killing my streams and messing up my games. By far the most frustrating feeling I’ve come across as a streamer. Just gunna end stream for tonight cuz I’m tilted to the moon. Streaming little hope on Friday. Although I have little hope Telus won’t cuck me

  • J4675709291
    carson colvidado (@J4675709291) reported

    terrible customer service with #telus AND thye have been bugging my house and planting nanochips under my fingernails. with #shaw i pay only $35 a month with 2gb data!!!!