Telus Outage Report in Jasper, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• John (@meandawg15) reported 5 minutes ago

  @GallagherTorma @joshuahind @TELUS is the worst customer service I have ever experienced, if you even want to call it customer service, as it’s the furthest thing from it

• Tyler (@ohiEshu) reported 6 minutes ago

  @TELUS What does it take after 3 years to get my name fixed? Last time a rep helped me I had 1 of 3 things fixed. Last call: Couldn't see my mobility bill: Fixed Name: Still wrong Bundle applied for the 36 months I had the 2 accounts: Still never applied Message history shows

• MegHan Solo She/Her (@irenadubrovna) reported 11 minutes ago

  @TELUS, please, PLEASE provide Internet in Ontario. @rogers gave me $5.00 off for an outage that resulted in a lost day of work and @bell is helmed by misogynists.

• Scott Hudson (@hdsnhwk7) reported 11 minutes ago

  @TELUSsupport I have over two hours waiting….You need to make serious changes. 1. Call que so people can hang up and get a call back. 2. Change email - when we have to change an email you can’t send a verification to a non existent email. Make it a text confirmation to our Telus number!!!

• TDP_Equinox (@tdp_equinox) reported 16 minutes ago

  @telusmobility @TELUS not disclosing charges & rates online and having a zero tolerance policy on overages is shady and manipulative, and the quickest way to a CCTS complaint.

• J (@superjrey) reported 17 minutes ago

  Public mobile is taking monthly billing payments but doesn't reset the minutes and data for the month. Public mobile tech support is difficult contact as well. #telus #publicmobile @PublicMobile @TELUS

• Melissa 🇨🇦 (@discoprincess) reported 18 minutes ago

  The Telus Bring it Back scam: You return a phone, they say they will give you $100 per phpne but it never materializes. You have to wait 2 hrs to talk to an agent, who doesnt help. Do not send back a phone you paid for, it goes into a pit of darkness amand they /1

• Joe Mazzei (@Joe_Mazzei) reported 21 minutes ago

  @joshuahind @IshatReza And Telus wants to charge customers who use a credit card. A trifecta of telecom customer appreciation.

• Cindy Pratt (@CindyPr24232198) reported 21 minutes ago

  @TELUSsupport We have been trying to confirm our order since August 3 and today spent 1hour and 16 minutes to straighten out issues. We then get an email changing terms when no-one discussed this with us. Boo 😒 Telus teams

• Oдесa🌻 (@o_o_odesa) reported 26 minutes ago

  @veryloudwoman I’ve been on hold with Telus for 58 min so yes I can confirm today is the worst