Telus Outage Report in Jasper, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• jc (@canali01) reported 5 minutes ago

  @Stocksfather @StockMKTNewz my telus is doing ok....cdn telco....got down to 3% this yr (was at 5-8%) then add in the 4% divi....is seen by defensive by many here in canada since only 3 telcos really exist nationally/oligopoly

• Monster (@gamer69tm) reported 7 minutes ago

  @TELUS my technician was supposed to arrive 2 hours ago whats going on, you want me to make an appointment or else you shut down my wifi but dont acually send the technician what is going on

• Joe Gardipy (@brandNameJoe) reported 13 minutes ago

  made an appointment with Telus Health Service, let's see how this is put together

• David Schreck (@StrategicThghts) reported 13 minutes ago

  @RogersHelps Got text “ Online support including top-up or plan changes for your Prepaid account is no longer available. We apologize for the inconvenience.” I’ll be checking other service providers. #Telus

• Tammy Ferguson (@TammyFergusonBC) reported 15 minutes ago

  @TELUSsupport I’m sick of paying high fees for internet constantly being down in Ashcroft, BC. I’m also sick of hearing there are no problems. I’m sick of the lies, Mascon uses Telus lines, Mascon customers are getting improvements while Telus customers suffer the costs.1/2

• alluringstorms 🇨🇦 (@alluringstorms) reported 15 minutes ago

  Recently learned that Rogers has the biggest cellular coverage in Ontario. It’s insane… Meanwhile I have TELUS and my cellular goes to 0 bars of service if I attempt to go through Norfolk County and Haldimond County. 🥲🥲

• Electronic Jordan (@ElectronsJordan) reported 16 minutes ago

  I do recall a time when we had Telus dial up internet. I remember not being able to use the phone while online, (we never had two phone lines in the house.) I don’t remember having that for very long because we quickly switched to Shaw internet with the old white Surfboard modem.

• Mark Copeland (@mark_copeland) reported 19 minutes ago

  Anyone else having problems with Telus app?

• ElizabethR 🙏🇺🇦 (@ElizabethRBess) reported 21 minutes ago

  @ChrisSpace4 @macpm3 Telus Health is better than nothing, but “corporate” virtual care cannot replace a family doctor for many issues. Also, appointments are often cancelled w/o explanation and they only have 2 in person clinics in BC, with wait times of 3+ weeks for an appointment.

• Harvey Banfield (@HarveyBanfield1) reported 24 minutes ago

  @jerryleewilson That sucks switch to public or lucky when it’s paid off all owned by Telus or bell