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Telus

Telus Outage Report in Jasper, Alberta

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wnc096
    Warren Cordeiro (@Wnc096) reported

    @jkenney You need to support local. Telus

  • 50s_60s_and70s
    Retrorock777 🇨🇦 (@50s_60s_and70s) reported

    @LeafSingh @TELUS Agreed. Had them for years, didn’t treat me right so I switched to Rogers and they’ve treated me very well.

  • yetti_boy
    Mike (@yetti_boy) reported

    @LeafSingh @TELUS Remember when they laid off a bunch of staff right after receiving a bunch of relief money from the government and the campaign last year? **** bell and their ad campaign

  • lolcats4242
    Chris Smith (@lolcats4242) reported

    Damn, Telus just texted me a message telling me to kill myself #BellLetsTalk

  • LooseKnocked
    Kevin (@LooseKnocked) reported

    @LeafSingh @TELUS Telus Fiber in Alberta, no problems. But I get that each situation is different. Bell sucks though, every time.

  • SamMurchison69
    🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia

    @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

  • DrRandyPaterson
    Randy Paterson (@DrRandyPaterson) reported

    The outpouring of support for the people whose homes (and access) along Highway 8 since the November 15 disaster in BC has been heartwarming. #bchydro caught themselves billing the displaced and stopped it. What about #telus? They haven't figured out that there was a disaster.

  • donnyg1
    Donny Graham (@donnyg1) reported

    @Miss_vick_ Crappy customer service from Bell is the reason I switched to Telus years ago. Taken for granted as a customer. Unfortunately stuck with Bell for home phone and satellite as limited options in my area.

  • TAinsworth8
    T.Ainsworth (@TAinsworth8) reported

    @TELUS @NHLFlames Do you have to be jabbed in order to be at one of your games?? If so then you are nothing but hypocrites talking about "inclusion"How about you support including everyone including the unjabbed in restaruants and corps. How about you start speaking out about that discrimination!

  • dobbernation
    Andrew John Virtue Dobson (@dobbernation) reported

    @glennsumi I do Telus for phone and Cannet for Internet and have never been happier!