Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 02/03/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 12somamaitra Soma Maitra (@12somamaitra) reported

    Facing some nagging billing issues with TELUS @TELUSsupport @TELUS and no solution / response from CS team. Stores ask to connect with CS team! Lost! Help…have all TELUS services. Home Internet Mobility

  • Katherenfog @katheren (@Katherenfog) reported

    Shaw coming tomorrow set my service back. The telus door rep totally promised things above his paygrade! When I called telus they reccommended i go back to shaw after ppl knocking 4 times at my door to switch me! I am going to file with BBB. I trusted telus -it is a big company!

  • Sadiesam42 Sadie (@Sadiesam42) reported

    @TELUS Never got an alert,good thing I’m paying you for a cell plan.keep up the good work, NOT

  • donny_motz Donny26 (@donny_motz) reported

    @TELUSsupport Switched my SIM card three times I’ve spent so much time on the phone with Telus The most I’ve gotten was sorry your service is brutal you can’t get out of your contract here 5$ off until the end of your contract

  • MorganChelsea Captain Morgan (@MorganChelsea) reported

    @Shawhelp Never thought I’d be switching my services over to the hellscape that is Telus, but the complete lack of support this weekend has me booked in to get our Optik services set up on Wednesday. Do. Better. Hell, just do something.

  • Katherenfog @katheren (@Katherenfog) reported

    ...along ceiling. Drilling & putting a wall modem in. Then 4 am I get phone call that kept ringing until I answered saying my 'home security' system was showing low battery! I never signed up for that service & they were rude & would NOT believe me. Then when I called Telus ...

  • therealmrwendys The Real Mr Wendys (@therealmrwendys) reported

    @TELUS @rickyboy9000 @telus make getting through deliberately difficult so you don’t have to answer for the horrific customer experience and overpriced limited offerings

  • brentsmi Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • otohp Patrick blue check (@otohp) reported

    Your ******* PVR sucks @TELUS ! ******* disgraceful! Stopping recording before the end of a World Cup Final! ******* disgraceful!

  • donny_motz Donny26 (@donny_motz) reported

    @TELUSsupport that was just once that I talked to tech support I’ve went to Apple twice they replaced my iPhone 13 the first time Went to a Telus store couple times talked to a back end team twice