Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 11/22/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TDotMonkey Talking Monkey (@TDotMonkey) reported

    @TELUS help with that Surcharge on your credit card is what you are doing

  • dildooshwaggins ȶɦɛ ʄɨռǟʟ ɮօֆֆ օʄ ȶɦɛ ɨռȶɛʀռɛȶ (@dildooshwaggins) reported

    @TELUS So we can pay your ridiculous credit card fee to pay our own bills? Ha. Pound sand. I’m taking my internet to Shaw. Even if it’s shittier it’s better than caving to your piss poor policy.

  • tdemerse Trevor (@tdemerse) reported

    @TELUSsupport how do I stop the weekly emails & texts telling me to activate TELUS Online Security? The service came with a bundle but I will not be using it. The tone of the emails stating "immediate action required" is unacceptable, as is the lack of an unsubscribe option.

  • renawoss Rena Woss (@renawoss) reported

    @Shawhelp Shaw remote control SUCKS. Wish I stayed with Telus ... they have one that is well designed!!!

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS Just to clarify, I mean if you take a photo of it then I may be able to help; not that I need to see it in person - that would be creepy

  • Terrywiseman5 Eric The Red (@Terrywiseman5) reported

    @JustinTrudeau Here's an idea Mr Telus. Let's charge the customer the credit card processing fee. We missed it when we set up that payment option. Trudeau won't intervene. He didn't intervene with the two airlines screwing people! Now, where's my bonus for profit ideas? Screw the public.

  • jar_roger Roger Nairn 🎧 (@jar_roger) reported

    @lcfrst2 Have you gotten the one from Rogers yet saying they are sending you $125 for the down network this summer? I got it…it seemed legit…except I’m a Telus customer.

  • casualmomsense 🧙‍♀️Nicole Sanderson (@casualmomsense) reported

    Has anyone else been having issues with @TELUS wifi lately? My TV and Google nest keep losing signal, but I was NOT the techie in the relationship so wondering if it's just me ?

  • NicoQPPN Nico Miatello (@NicoQPPN) reported

    So you leave viewers in a situation where they either need to overpay, or not use your services. And I have to be honest at this point there is almost no chance I'm resubscribing to Telus TV unless you address some of these issues. It feels like I'm being scammed.

  • NakulMe96773257 Nakul Mehta (@NakulMe96773257) reported

    @telus fraud done by their customer reps