Telus

Telus Outage Report in Jasper, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Jasper, Alberta 01/22/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • snapthennap Slightly Snappy.....🇨🇦 💙💛 (she/her) (@snapthennap) reported

    @intell59 I'm on Telus too...will have to look at that..Samsung keeps rejecting my order...credit card balances are $0 so not sure what gives and their customer service is closed

  • cutie1967 Linda 💕🎄🎅❄️☃️🇨🇦 (@cutie1967) reported

    Why is it that I called Telus to ask a simple question and it took her 5 minutes of asking a bunch of questions to tell me there is no issue 🤬

  • vanpatsow vanpatsow 🇨🇦 (@vanpatsow) reported

    @TELUS @TELUSsupport after waiting over 24 hours for a service call. We were torn between 5 and 7 pm today we would have a talk show up. Not even a callback and no show, please explain#

  • QaiserMahboob1 Qaiser Mahboob (@QaiserMahboob1) reported

    @TELUS their loyalty department sucks

  • EthanYVR Ethan (@EthanYVR) reported

    @2closetocall 1. The TV anywhere app I use don't have ads, the non-premium broadcasters apps do 2. I only subscribe to News+Sports+Crave which works just fine added to basic cable. Everything else is stuff I'd never watch. 3. Telus lets you modify online now, or did last time I did it.

  • SocialNutmeg Meghan (@SocialNutmeg) reported

    The Telus guy goes to leave, then says he has to go help identify his best friends body. Wish I had known prior. I didn't need internet that badly. Coulda waited. 😞

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • teririch007 Teririch007 (@teririch007) reported

    @ShamjiAdil The current model is broken. Throwing more money at it isn't going to solve the problem. Just a note, BC has Telus Health.

  • davidhogben davidhogben (@davidhogben) reported

    More than an hour on hold now #Telus. You treat your clients with absolute disrespect.

  • DillonForsberg Dillon Forsberg ⭐️ (@DillonForsberg) reported

    @det_doowlle @connieinygk @nationalpost You can get mobile service from Telus, Rogers, and Bell in Sask and they offer lower rates here than they do in the rest of Canada. Do you even know what you’re talking about?