Telus

Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 11/23/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • blbourassa Brenda (@blbourassa) reported

    @balaneski No issues with TELUS mobility here

  • jamiesokd Kristy Jamieson (@jamiesokd) reported

    @ScottBilleck My whole family is on Telus and none of us received an alert. My work phone is bell - no alert. I did, however, get an alert notification from the Weather Network app about a "Public Safety Alert" So, yeah, thanks Weather Network for keeping me updated on emergency alerts.

  • KirkLubimov Kirk Lubimov (@KirkLubimov) reported

    The internet we get in Canada compared to what we pay isn't even up to par with 3rd world countries. We are paying over $100 per month. Somehow reached monthly "allowance" and download speed is 5 MB/s. And @TELUS @TELUSsupport is pure trash who never even pick up or call back.

  • balaneski Joe (@balaneski) reported

    Anyone have issues with Telus Mobility? I was with them years ago and had issues with them. But I'm currently with Rogers and I'm thinking of changing. It's either Telus or Bell! I currently have Telus for cable and internet.

  • ripdawg65 ron wutke (@ripdawg65) reported

    @Telus, train your front line phone people to listen and not interrupt when someone tries to explain something. All it does is create a tension not needed. The person higher up I talked to at end was way better, knew their stuff, and was more helpful and understanding. All good!

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TelusSupport Why is the both the Telus home internet and cell service so consistently terrible in Nordegg? Barely able to use either all summer!

  • thennamesrachel Rach (@thennamesrachel) reported

    @thecaitdiaries @nthlstrgn 1) I am so sorry he didn’t make sure your stuff went over (I work for GBS but we sell for telus) 2)… poor man set himself up for failure when he said 20mins.. a data transfer & software update (iPhones all have one) take about an hour.. ugh I’m so sorry

  • dutch_franklin Frank Dutch 🍁🇳🇱🇯🇵🇺🇲🇹🇼 (@dutch_franklin) reported

    @ItsDeanBlundell @Bell Bell/Rogers/Telus they are all the same. Horrendous customer service. Enjoy our content. Otherwise 🖕FU if you want to cancel or get a refund. Enjoy the hours of wasted time on hold.

  • ripdawg65 ron wutke (@ripdawg65) reported

    Big ******* deal. I told ******** what good is my ******* acct if I have a machine not working. Nope, no replacement until credit check. About to tell them to go **** right off and take my ****** machine and cram it up their *** along with the new and antenna. **** you @TELUS

  • FlahDesign ADHD Positive (@FlahDesign) reported

    It's outrageous that @TELUS charges customers $15 for each past e.bill beyond 18 months. Something that takes a millisecond for their system to generate and spit out. As if the service wasn't already overpriced.