Telus

Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 01/21/2026 22:20

January 21: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSp0rtsking Anthony C (@TheSp0rtsking) reported

    Don't people upgrade phones every ******* day? I finally get to switch from the ancient iPhone 4 to a 7, but I NEED the same account and number on the new phone for my business. Why have I been to 2 different #Telus stores and still have no new phone? Worst service ever!

  • faey06 Pat Compliance (@faey06) reported

    What in h*ll is wrong with #Telus I have spent 15 minutes trying to access payment options for a pre-paid acc. The robot that is assist can't understand simple replies and when I click on 'call' I get '502 Bad Gateway' DONE!!!😱😱😱

  • ABraunizer Anna Braunizer (she/her) (@ABraunizer) reported

    @RobinMazumder It really is bad. You could pay to be added to waitlist for a family doctor. Lots of people try to get nurse practitioners and even then, difficult to get in. I usually go for virtual with telus because haven't been able to get a family doctor since mine retired 4 years ago.

  • SharesnC Background Brenda (@SharesnC) reported

    I tried @TELUSsupport @TELUS I really wanted to be your customer. You provide superior service to your competitors but, with costs rising, I must choose wisely. If I bundle my home package (cable, internet, home phone) & our cell phones, u are at least $75 more per month. 😧🥹😢

  • mandajbr MandaB (@mandajbr) reported

    @DustinBajer @EdmontonFire @EFFU_209 I see shaw might be able to help. I was thinking maybe telus too. I think they have helped in the past with decades tall trees at candy cane lane, maybe they're up for a good deed

  • John1MD John MD (@John1MD) reported

    @TELUS @PCMag repeatedly I attempt to engage Telus for a solution to our phone troubles. Despite being in view of a cell tower...I seldom can phone patients anymore w my Telus phone (esp if call is launched from Telus's mobile health app). And, my children can't get urgent calls through to me.

  • MLemire56 MLemire (@MLemire56) reported

    On line with Telus waiting to speak to someone about service problem. They are working at feeding the world. Last year they gave $1.4B to charity. Should have kept some $$ and hire someone to pick up the phone and help those who contributed to their generous donation...customers

  • DefinitionHolly Holly Campbell (@DefinitionHolly) reported

    Hey @TELUSsupport @TELUS me again! No improvement on the service issue & now one of your stores completely ripped us off on a warranty issue. #fraud Funny no one from Telus ever followed up. I’ve wasted hours on hold & $1000’s for crappy service. #CRTC so much for loyalty.

  • Rad_Nikki_ Nikki 🇺🇦 (@Rad_Nikki_) reported

    @gigiofthevalley I was wondering this same thing yesterday when I read about what Telus was doing. I'm assuming TSN hasn't released a statement regarding its support of the world juniors tournament?

  • VisibleDark_ Shawn Nielsen 🇨🇦 🔭 🌟 (@VisibleDark_) reported

    @weaverdarryl @TELUS Ya no. Lol. We've been with them over 10 years and I flat out asked Telus about a long term customer deal and they flat out said no.