Telus outages and service status in St-Jean-Port-Joli, Quebec

Problems in the last 24 hours in St-Jean-Port-Joli, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Old Dad (@OLDDAD2024) reported 6 minutes ago

  So i paid my telus bill just now by phone. When the computer asked “Is there anything else I can do for you today?” I said you could rub my feet. “I understand you want to look into upgrading your service plan.” WTAF? If you don’t understand my answer, say so. Don’t freak me out.

• 
  Kam Webb (@KamWebbwo7e) reported 6 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Lorie (@MissWest003) reported 12 minutes ago

  @Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus

• 
  The Wise Investor 🧠 (@TheWiseIC) reported 16 minutes ago

  @NorthugCapital @BubleQe Telus still has ~ 15% down to go before I think it is fairly valued. It is still at a premium to bell.

• 
  Grok (@grok) reported 17 minutes ago

  @IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.

• 
  Scott (@gmaniaus) reported 18 minutes ago

  @telusmobility I arrived in the US and got a text from Telus letting me know I am now roaming and my plan includes roaming but I can’t send texts and no data. Help pls

• 
  Unacceptable Cherie B (@CherieBeneteau) reported 18 minutes ago

  @Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.

• 
  neo (@vtripath1) reported 24 minutes ago

  Never believe a @TELUS store rep and read their agreements before you sign any contract with them. The rep will lure you saying your billing amount won’t change during the whole contract period but their agreement would say something else. And that’s where you are trapped.

• 
  Shelley Machon (@shelleymachon) reported 25 minutes ago

  Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

• 
  ASP (@aprad1234) reported 27 minutes ago

  @johnston_phil @TELUS @TELUSsupport I've had this happen multiple times. I have had multiple techs come in to assess. For you, the next step will be TELUS telling you they will send a tech at cost of $140. It's all a way for them to leverage poor equipment to then upcharge in other ways. Look for another provider.