Telus

Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 01/02/2026 16:55

January 02: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MandyLa72049212 Mandy Lang (@MandyLa72049212) reported

    @TELUSsupport my elderly aunt’s number, that I call nearly every day, is suddenly saying that it’s not an assigned number. And her Telus cell phone is also not working. Is there a network problem causing this?

  • LonnyTulak Lonny tulak (@LonnyTulak) reported

    @TELUS when are you going to upgrade Enderby Mabel Lake road to something over 6mbps for these people??? I pay for 15mbps and get 5 or less. It's embarrassing that I can't even view my work app on your outdated, garbage infrastructure. Wake.Up...

  • tcolahan Admiral Saproling (@tcolahan) reported

    @Shawhelp Our Internet is terrible, really bad. Been especially bad all week with next to no connection every morning. Ookla finally pushes through after about 10 minutes, tells me I'm connected via Telus. So why are we paying for Shaw?

  • MatthewPettipa1 Matthew Pettipas (@MatthewPettipa1) reported

    @covid_parent @Procrastik8 @TELUS Human Rights are nothing compared to the Climate Crisis and the covid emergency we are seeing today. I'm going to cancel my Bell contract and move over to Telus because they follow the science.

  • PoliticsAlberta AB (@PoliticsAlberta) reported

    Despite being on a personal trip, @LukaszukAB worked diligently as per instructions. Upon returning he allegedly tried to negotiate with service provider Telus over the bill (to no avail) & ensured a data plan was in place. He personally switched providers as a sign of protest.

  • lothrazar Lothrazar (@lothrazar) reported

    @TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason

  • jacobs_cda John Jacobs (@jacobs_cda) reported

    @Mikeggibbs Never use one of the majors. Check out Simplii. CIBC unbranded offer (like Koodo/Telus) and zero fees.

  • Bayounis عبدالعزيز (@Bayounis) reported

    @TELUSsupport hi there. I’m out side canada with an over due payment and telus doesn’t support non canadian credit card payment for the bill !! Your phone support doesn’t connect And now I’m receiving emails about sending me to a collection agency!? I want to pay my bill

  • lothrazar Lothrazar (@lothrazar) reported

    @TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason

  • Malmo_Maritimes Malmö Of The Maritimes (@Malmo_Maritimes) reported

    Just spent 1 hour trying to add the 2gb of free Hurricane Data onto my phone Cannot do that because @TELUS creates worst systems where you need to have an account but to create an account you need to have a community account to create a ticket to submit. Your Chatbot is trash