Telus

Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 01/18/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • snarkilily Snarkilily (@snarkilily) reported

    Anyone else in #yeg with @telus internet and all the other stuff connected to it not working? Been this way for at least 12 hours in Highlands. @TELUSsupport

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    **** you @TELUS and your empty promises!! Spend $1750 on a new phone I expect here WHEN YOU ******* SAY IT WILL BE!!! 🤬🤬🤬

  • TheDarkLovesMe Just Me (@TheDarkLovesMe) reported

    @TELUS if you go through with this Credit Card Fee BS when you already include it with your costs.I will be cancelling my service and any fees you attempt to get from me will be referred to a lawyer. In case you decide to ******* after changing the contract. #GoFuckYourself #****

  • krytri Krystle DeLong (@krytri) reported

    Super glad I’m not a @TELUS customer. I’ve been on hold for an hour and 18 minutes. The chat function (which I doubt I could use anyway) has timed me out 2x waiting for 13, 11 and 15 people to get their service. @TELUSsupport is this what you expect your customers 2 put up with?

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    UPDATE: @TELUS is advising that service has been restored. Thank you.

  • kp6packbeach KVKP (@kp6packbeach) reported

    @TELUS when are we going to get internet back for our business? It’s been out since Sat night!!!! We use internet to answer our phones, take payments at front desk and for our cafe. 2 days to fix this is unacceptable, I have spoken to 5 different agents all scheduling a tech!

  • WDrummer1972 Captain Manicotti (@WDrummer1972) reported

    Day 1. I’m fed up. I’m making it my mission every day to get @telus attention. Their product is absolute garbage! 10 miles of flat terrain, in a highly populated area and you can’t make a phone call!? It’s a known tower issue with no plans to fix??!! #CanYouHearMeNow !?

  • vc_rot VCRot (@vc_rot) reported

    @VanStreetDog gee! all .@TELUS customers struggle to understand the off shore customer help desks. Sometimes you have to restart due the complete unintelligibly of the person on the other end. "let's make the future friendly" .... I would prefer understandable.

  • CryptoRamz1 CryptoRamz.eth (@CryptoRamz1) reported

    @TELUS a 1.5% credit card fee? So that means we’re paying 1.5% more on our current contract also! The contract that we signed isn’t respected at the end. I will fill a complaint with @CRTCeng

  • dyountmusic Daniel Yount (@dyountmusic) reported

    @AlexGuichet @TELUS Telus is notorious around here for taking years to adopt major new technologies. They were the last holdout of CDMA for so long up here and they still have yet to activate any mid band 3500mhz antennas in most major Canadian cities. No eSIM transfer support either.