Telus outages and service status in St-Jean-Port-Joli, Quebec

Problems in the last 24 hours in St-Jean-Port-Joli, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Willatt (@mary_willatt) reported 3 minutes ago

  @jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated

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  Riley. (@yybq58dkmb) reported 14 minutes ago

  @PlantLady_y @FrankGrimes_Jr Thoughts on Telus? Or **** also.

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  Steve Pollard (@Steve_Pollard) reported 16 minutes ago

  @TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain

• 
  Chris Vander Doelen (@winstarvander) reported 20 minutes ago

  I've tried all the carriers and this one is the best deal. It's the lowest-tier of the Telus system; I've been on it for five years with no issues whatsoever.

• 
  Mieke (@MiekeWasHere) reported 21 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

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  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 21 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero

• 
  Mike Chernichen (@MChernichen) reported 23 minutes ago

  @jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!

• 
  Alan (@Alan13105453) reported 24 minutes ago

  @TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  Aphy Sykes (@AphySykes) reported 25 minutes ago

  @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

• 
  Josh (@6Nonny) reported 28 minutes ago

  @Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line