Telus

Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 12/17/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BoestMode BoestMode (@BoestMode) reported

    @playoncrutches Yeah it cut out completely for like 5-10 minutes. Apparently happened to everybody with Telus

  • JesseIlg Jesse Ilg (@JesseIlg) reported

    @Post2PostShow @CanadiensMTL VPN’s can get around that... but that’s paying for another service to get around NHL’s blackout restrictions... I got Pik TV from Telus to get sport net and watch Vancouver games, I watch all the rest in my NHL Live.

  • CanuckDamsel Angie Nikoleychuk (@CanuckDamsel) reported

    Ok.... running two wifi networks. Let's see if this helps. If I have to spend another 4hrs on the phone to Telus tech support, I'm going to ugly cry.

  • HoffRick Rick Hoff (@HoffRick) reported

    @cdlitke @JustinTrudeau I supported you for the Telus board and I support you for this. Unfortunately you don't tick any of the necessary boxes. Have you considered AIMCo?

  • Dosange Robby (@Dosange) reported

    @99sturtleneck @TELUS I was on hold for 1 hour, took the tech support person another 40 mins to fix it, told me it’s fixed...I get off the phone, literally 10 mins after...same issue...but I did take your advice and made the tech put a note on file that I would be charging $100/hr for subsequent calls

  • natroemer Nathalie Roemer (@natroemer) reported

    @TELUS terrible customer service, transferred 4 times for help with business mail to be told refer to online guide. Service used to be so good, what happened?

  • KerryPowell Kerry Powell (@KerryPowell) reported

    And even after I called ageist @TELUS to beg them to cancel/suspend until I could get power of attorney or get in to see my mom DURING A PANDEMIC and talk her thru the process. Did I mention she has Alzheimer’s? Sheesh. 2/2

  • hippersons Hippersons, Minister of Pottery (@hippersons) reported

    @TinDizzy @TELUS I once had to take this issue to the CRTC - @Telus was robocalling me multiple times a day for days on end and I got such a runaround trying to get them to stop I complained to the CRTC.

  • TinDizzy Dizzy ★ (@TinDizzy) reported

    @postition @TELUS Yeah. Any time I’ve answered they asked for my hubz. Quit answering a long time ago. Not sure what the deal is, but it just seems kind of aggressive and that’s no way to treat your customers. And, again? He’s asked them nicely to stop, they agreed, yet persist. What gives? 🤔

  • ericemoji space pirate sandwich pope 🥪😷 (@ericemoji) reported

    @TELUSsupport Um, support twitter person? You responded 6 hours after I tweeted. The problem had been long solved and the feelings of animus to @Telus that were slowly dying are now inflamed by @TELUSsupport getting back to me SIX HOURS LATER on a medium built for immediacy.