Telus outages and service status in St-Jean-Port-Joli, Quebec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around St-Jean-Port-Joli, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St-Jean-Port-Joli, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris C (@Rockawaytheday) reported@TELUS @TELUSsupport he has tried phoning Telus and could not get ahold of a human person to help him
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Phoenixxx_Reighnne (@PheonixReighnne) reported@TELUS I am on AISH.. & have internet for good.. & after a year of calling trying to find an account number & reconnection fees after 14 months I have received my first bill I don’t feel I should have to pay a reconnection fee where my account was never set up to receive a bill
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light (@thelightphone) reported@jeffreypeq If you feel comfortable with the risk, we can make an exception and ship to Canada, we just cannot accept a return for carrier issues at this time. There is a subreddit where you may be able to see which carriers/regions others are having success with. Telus seems very promising
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Rosanna Cholak 🇨🇦 (@CholakRosanna) reported@geostylegeo Amazing how add a note has disappeared the continuation of the thread ,that tells you they are upselling cause it does not work and you have told them to fix their equipment or remove it 3 times..still dealing in bullshit. & how it only works the day before the tech arrives telus
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Manu C George (@manu061090) reported@TELUS @TELUSsupport bought a phone from you guys on 24 months contract and never received the Customer Service Agreement, I am in need of the CSA for an insurance claim and your customer service is not able to provide the same,worst customer service ever received from a provider
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Jackie (@dandyragdoll) reported@TELUSNews @TELUS @SlackHQ can someone please read my message. My husband just got a new phone from Telus and the keyboard is not working to connect his call, can you call our house phone please
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Lordco Parts Ltd. (@LordcoParts) reported@ThymelessC @TELUS We are sorry to learn this. Hopefully, @TELUSsupport was able to help and today is much better.
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Lou De Asis (@lou_deasis) reportedlmao Telus tech support not allowing PureFibre service to be activated at my sister's townhouse unit because they couldn't find the address in their system. Threatening going to Shaw changed their minds but no progress was made after 2 wks Fantastic job guys. Off to Shaw they go
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Amber M (@AmberMcKain88) reported@TELUSsupport @TELUS Despite some challenges with Telus, tech support and customer service, I was connected with a success manager who made me feel valued, appreciated and supported. Thanks for making it right.
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cbcwatcher (@cbcwatcher) reported" Instead of attacking independent providers, governments should match their service levels. Telus is embarrassing government by exposing its deficiencies.