Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St-Jean-Port-Joli, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ConventionStatus
(@RNCStatusCheck) reported
@TELUSsupport Hi, I keep getting password reset emails from you. Problem is, I do not have a Telus account, never have, and never could -- I'm American. Tried emailing you to let you know. Can't figure out how else to contact you. DM me, maybe? I can send screenies there.
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Noxris
(@Noxris) reported
@cridge17 @TELUS just wait a week yo that shits about be in the negatives horrible company
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LifestyleDigs
(@TheLifestyleDig) reported
@TELUSsupport Countless reboots. I've filed a complaint with the BBB & CRTC and @Telus "phoned" yesterday using Spydial or similar app to avoid my phone ringing and to go straight to voicemail. I put up a YouTube video the last time they did this. Telus playing their usual little games.
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Aquarian Princess
(@hotcheri) reported
I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport
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Alberta Political Accountability Hub (APAH)
(@AlbertaPAH) reported
If you think Telus - or any of the other members of the Big Three - are investing here to improve the quality of service for the vast majority of Albertans, you are mistaken. They are investing to increase their profit. And that has never meant better, cheaper service for us.
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Michelle From Hell
(@loosesundays) reported
@TELUSsupport @TELUS your customer service agents lie to customers to get them off the phone. Promise callbacks and escalations for user issues and billing issues. Told I will owe thousands to cancel, can’t provide copy of contract I “signed”. Absolutely appalling service
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Littleme
(@Littlem06388322) reported
@jkenney @TELUS We can only hope their customer service centre enjoys a big chunk of those funds. Long before COVID you spend days waiting for an available agent! Have been waiting for reliable cell service in my area for 15 years.
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Elena Porter
(@ElenaPorter42) reported
@Noxris @TELUS Oh, I know. But I have no other options for running my business. It isn’t a cell phone issue.
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Don Yurchuk
(@prairieplowboy) reported
@jkenney @TELUS And yet Telus cannot get our internet to work consistently. I have Telus staff in our home about every three months, repairing, replacing but never solving the problems. Nice they are out for new business. They do not take care of existing customers.
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Pete de Jong
(@PetedeJong4) reported
@Albert_Nobbs @jkenney @TELUS Great news just sucks for you, eh?