Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St-Jean-Port-Joli, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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S D
(@twiterchitchat) reported
@TELUSsupport First delays of Telus setting up a new business account , then Telus couldn’t install security for some stupid reason( which got it done with someone else !!) now Telus connected my phone line which now Is not working and I call them and the customer rep goes in circles avoiding
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Jason Ashmore
(@Mister_Ashmore) reported
@JasonNixonAB You might want to make sure that these boots on the grounds can actually get cell service. Perhaps you could partner with Telus to make that happen.
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Stephen F
(@truckn) reported
from
Brandon, Manitoba
@patriotcanuck65 Lots of folks have overages for roaming errors, I've never heard of anybody that wasn't reimbursed after disputing it including myself. I suspect there's more to that story than meets the eye. I don't work for Telus. My experience is Best in coverage Best in customer service.
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salamander hamilton
(@brockscrocs) reported
@chan_bing If you’re not lucky enough to be in a newer building that can get teksavvy etc it’s just ****** Telus and Shaw :( I’ve had way better experiences with Telus (which speaks more to how bad Shaw was than anything)
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TELUS Support
(@TELUSsupport) reported
@whiteram06 Hi Neil! Telus Wi-Fi routers do not support Wi-Fi 6 (not at this time). But we may consider equipping our WiFi devices with this technology in the future. Thank you!
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Chelsea Harris
(@ChelseaHarris98) reported
@TELUS @TELUSsupport is internet down in SW Calgary? I had internet all day & now it’s not working. I’ve restarted the router several times & the light by the internet is orange but wifi is green??
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Tanner Doiron
(@Tan976) reported
@kirst_alyssa Have the Fibre 150. Never had an issue for streaming or gaming. IMO Shaw is by far your best bet in Calgary. It's not perfect, but Telus internet is laughable for the value.
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Josh L
(@Kosikutioner) reported
(I have telus cell service)
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albedo. ( visionless arc )
(@a1da0da) reported
[[ on the phone with telus tryinf to fix my wifi so i can install the genshin update dhmu
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Julie
(@thisisjools) reported
@TELUS hi can you help my sister she has received a bill for an account that’s closed!! This is very distressing as it’s over $2000