Telus

Telus Outage Report in St-Jean-Port-Joli, Chaudière-Appalaches, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St-Jean-Port-Joli, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St-Jean-Port-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St-Jean-Port-Joli, Chaudière-Appalaches, Québec 12/11/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • beatoabhunter John V (@beatoabhunter) reported

    Still on hold @TELUS @TELUSsupport 1:40min now! With service like this sure makes you think about changing phone providers

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS @TELUSsupport I applaud you for your great "customer service." I encountered some problems, but no one has helped me resolve it. This is the second time that I got screwed. I'm sure this will again be ignored, still I want to post this.

  • tygerpatches Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?

  • BjhBrian Brian Halpin (@BjhBrian) reported

    @Dan_GT2 @BMO Remembering when a cut cable led to landline phone outage. Took about an hour to get thru the various hoops until reaching Telus Customer Service.... in the Philippines!😠

  • dreamcgowan dreamcg (@dreamcgowan) reported

    @TELUSsupport Hello friends! My PikTV doesn’t work on my Apple TV, it’s what Telus gave me instead because my Pik box didn’t work. It says it’s connected but I can’t login since it says I already am but I can’t access anything or navigate anywhere or mirror it. Pls help 😭

  • debzer01 Debzzz (@debzer01) reported

    @rodmickleburgh Shaw all the way. Both have issues but Telus Customer Service is horrible. Try getting through to talk to someone or get anything done and it’s hours of waiting. With Shaw you pay monthly with Telus it’s a Contract

  • DestructoDawn DestructoDawn (@DestructoDawn) reported

    Hey, @TELUS, why does my home network, which worked FINE two hours ago, now tell me I need to log in (when I already HAVE) and then send me to a login page that's full of errors?

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Do you require Telus technical support? The advancements in technology and the introduction of new services have benefitted us. However, these positives mean there’s an increased risk of something going wrong.

  • madhat53 Ken Wood🇨🇦 (@madhat53) reported

    @TELUS sales man knocking on doors offering 3 free items and 50% off my bill just to keep my biz, however been 2 mths no services installed BUT my bill charged. Poor way to keep my biz. Beware folks this appears to be BS by Telus or misguided sales man either way I'll move my biz

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS the worse plan for mobile phone the worse support ever