Telus Outage Report in Capitale-Nationale, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Capitale-Nationale, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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illmatix
(@illmatix) reported
@adolwyn Nice! It's a good feeling to have high speeds like this. Telus does offer actual fiber where you get 1gbps up and down
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akinchan
(@kartieekay) reported
@TELUS the internet connection of my account number 6032827901 is not setup on my new location despite booking 10 days. The internet service is also slow in the new location. Can you think of moving to new locations without internet ??
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Lynette
(@ettenyl) reported
@carebearica @TELUS I was credited for yesterday but the problem still exists and now I'm literally paying for it
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Lynette
(@ettenyl) reported
@kamhutchi After sharing your info (name blocked out), telus is looking deeper into the issue apparently
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Kevin 🇨🇦❄✌🇨🇦
(@backbeatlosit) reported
@JJohnsonLaw No I can't because my television subscribe Telus which is not available for me to connect through on American apps, I've tried before doesn't work, but I'm sure Canada has a CBC app which I can most likely find more coverage on.
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Lynette
(@ettenyl) reported
Back to the Telus bs. Turned airplane mode off and in 10 minutes got another 100 in data charges, when I was driving and listening to radio. Data save is on, apps aren't running. Wtf.
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Justin Sinclair
(@1JustinSinclair) reported
@TELUS @TELUSsupport I have had my account for damn near 20 years! The service in signal strength is garbage in the last month or more it just seems to be getting worse and worse. To be in the middle of Red Deer or Rocky Mountain House and only have 2 slow bars of service is sad!
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Chris, can i be a rockhopper penguin?
(@ChrisForGoodGov) reported
@nateglubish @TELUS Pushing TELUS is a requirement of being a UCP MLA, isn’t it, Nate? I refuse to use any Telus services because of this. That, plus I have never had good service from any Telus product. #PeopleOverProfit #FiretheUCP
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Jay
(@CobraKidJay) reported
Spending the day trying to sort out the cable... Wish Telus would just send someone around rather than try to fix whatever the issue is over the phone.
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Kerri Hutchinson
(@kamhutchi) reported
@ettenyl @TELUSsupport We’re going to switch to another service provider. I have used 56 GB data total in four years (14 GB/year) and today they are saying I used 3.5 GB in one 20 minute walk where I wasn’t using my phone. Is that technically even possible? No, it isn’t. Does Telus care? No, they don’t