Telus

Telus Outage Report in Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Capitale-Nationale, Québec 02/12/2026 21:15

February 12: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aceblazer25 Ace Blazer (@aceblazer25) reported

    @TELUS put in a request for a bucket truck, but with the storm issues, earliest availability is tomorrow, but they're not responsible for cutting the tree, just making sure the wire is clear

  • mutanttoad Toad Qui Est Mutant - Pureblood (@mutanttoad) reported

    @LatarianOrwell @Hannah_Bananaz The problem isn’t downloading , it’s the P2P downloading. Once you have some of the file , your software then makes it available for others to download, and that’s how they get your IP. But that’s all they have. YouTube/twitter are not beholden to CDN law, Bell/Telus/Rodgers is.

  • DJPh03NiX DJ Phoenix (@DJPh03NiX) reported

    Why is it that my paper Telus bill comes in and says it’s due on the 18th but when I login to myTelus to pay it says it’s due the 17th. Which is it? @TELUSsupport

  • MichealJRTaylor Michéal Taylor (@MichealJRTaylor) reported

    Does anyone else experience issues with thier devices, reconnecting to @TELUS internet following a power outage? Every time, I'm forced to reassign a new SSID and password and completely reset everything. I don't get it, but it's frustrating to say the least @TELUSsupport

  • olluigitime ~your little turbo virgin~ (@olluigitime) reported

    @JustaDoozer Jsnqkcjs yea damn. Telus did go qown while i was at the bank trying to grab the money to pay for it tho😭 rip to the entire bank system being dependent on a phone company

  • derek_hempel Derek Hempel (@derek_hempel) reported

    @elks @TELUS If I'm going down, I'm taking you with me

  • RakeshP14092484 Rakesh Pathak (@RakeshP14092484) reported

    @TELUS longest wait time in customer service Keep it up telus

  • mjebodias Jeb Murphy (@mjebodias) reported

    @keissyhennessey My bell phone was having issues. Saying no service then service and dropping calls. The telus one was fine

  • men22408498 Eric Meng (@men22408498) reported

    Telus internet is ****** terrible!!! 🤬🤬🤬🤬🤬

  • MuumiTiina Tiina, vaxxed/masked; impatient 4 booster; she/her (@MuumiTiina) reported

    @TELUS I thought I’d point out that it is 2021. I’m a new customer; can’t believe that there isn’t a basic home phone plan with voice mail AND call display without paying a lot more for 9 (!) calling features.