Telus

Telus Outage Report in Capitale-Nationale, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Capitale-Nationale, Québec 03/31/2026 19:25

March 31: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • natasha367b Natasha Bates 🌻 (@natasha367b) reported

    @LexyCameron @IshatReza 911 was NOT down, but those with a Rogers phone couldn’t access 911. If they could get access to a Bell or Telus phone then no problem. Anyone with a potentially violent partner or a serious medical condition needs to be able to call in an emergency. 🆘🚓🚨🚑

  • kurtseifried Kurt Seifried (He/Him) (@kurtseifried) reported

    @TheJenRollins Telus went to a converged IP network ages ago (they were one of the first telcos to do it actually) over a decade ago. If they crash their BGP there’d be a similar outage to rogers even for “landlines” which haven’t been POTS anywhere in ages. TLDR it’s all internet protocol now.

  • Jabbers454749 John Bailey (@Jabbers454749) reported

    @gmbutts @MarkDWiseman Not only that Shaw has a similar share structure. Telus has, even after all these years hopeless customer service. It is all far too comfyand will remain. Franchise should be subject to rebidding everyday 10 years.

  • homesweetciara Ciara Curvey 🍯🐝 (@homesweetciara) reported

    @TELUS Additionally Telus has stolen over 7-9 days worth of my time on the phone, for errors of their own doing. Lack of account management on their end, and lacking consistency to ensure their customers are happy with their services. When in fact, they are just putting up with them.

  • shoppingblonde Lynda #NoAbortionsNoSex #RoeVWade (@shoppingblonde) reported

    @caylabanton @TELUS @Rogers Your credit would be based on how much you pay daily for your service, since service was down for 24hours you get credited for one day of service. Take your bill before taxes and divide by 30 and that's your daily bill.

  • afathersbastard myfathersbastard (@afathersbastard) reported

    @RogersHelps @Rogers This was 9 hours ago and I STILL have NOTHING. My phone says I have signal, but I have no phone, text, messaging or internet. Nothing. 2 DAYS with no phone service if I’m not at home on my TELUS wifi. W T F

  • livewire3791 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @Trudeaus_Ego End the monopoly that Bell, Rogers and Telus have. We pay way too much for **** service.

  • BernieTestani Bernadette Testani (@BernieTestani) reported

    @CheriDiNovo @TELUS I think there's a place for public-private partnerships. The status quo in healthcare ain't working regardless of ideoolgy. Throwing more $$ into a broken system never works Cheri. You know that.

  • hali4045 hali (@hali4045) reported

    @afrodykee i use telus for my phone and actually have had issues with my plan this week despite having $60 in my account for a $15 plan. been seeing a lot of koodo praise after yesterday's outage, might make the switch sometime

  • living_marble Mary Gillis (@living_marble) reported

    If you think Telus's website is glitching right now because so many people are switching from Rogers... Nope. The Telus website has been glitchy and sending me to "bad gateway" screens for the last 3 days. They're just an internet provider who don't know how to run a website.