Telus

Telus Outage Report in Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Capitale-Nationale, Québec 02/13/2026 09:20

February 13: Problems at Telus

Telus is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • cspotweet Courtney Theriault (@cspotweet) reported

    Shandro says it will take about a month to get first doses to all 230k Albertans aged 75+. Says the system can handle now about 5k booking per hour. Staff and other capacity added to address issues. Work also done to deal with Telus log-on issues.

  • tlwither Tyrell Witherspoon (He/Him) (@tlwither) reported

    Went to see if #TELUS was down in Manitoba and seems like it is down everywhere, yet no tweet from @TELUSsupport. I can't even log into MyTELUS or the online service. What's going on?

  • Fill_The_Room Tova Gaisin DTM (@Fill_The_Room) reported

    Love that you support #PinkShirtDay but @telus and @TELUSsupport you are down and that is not cool

  • salman_merc Salman Merchant (@salman_merc) reported

    I BOUGHT @TELUSsupport @TELUS YESTERDAY AND AFTER PORTING ISSUE NOT THERE IS AN AREA WIDE OUTAGE. WOW!!! DEFINITELY NEED TO SWITCH NOW

  • shanny2137 Shannon McKay-Frias (@shanny2137) reported

    @murtzjaffer @TELUSsupport Telus is working in Tottenham or New Tecumseth. My phone works & my son who is in Toronto right now is not working

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    anyone else with @TELUS completely lose service? I can't make calls, send texts, use data, or even get in contact with their live chat service. @TELUSsupport

  • Hotwifelife7 𝑗𝑒𝑙𝑙𝑦𝑏𝑒𝑎𝑛🇨🇦 (@Hotwifelife7) reported

    Anyone else having Telus issues?

  • JimmyDee1999 JimmyDee (@JimmyDee1999) reported

    @TELUSsupport @TELUS @CP24 what’s going on with Telus cell service. It’s down across Ontario. Trying to run a business and can’t use my phone for incoming out going calls

  • snakeguy79 fred chalk (@snakeguy79) reported

    @ShawnyRHarvey @FarmerJer @TELUS It’s down in Hamilton