Telus Outage Report in Capitale-Nationale, Québec

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Capitale-Nationale, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Capitale-Nationale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 07: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Monica Klaas (@acumenAG) reported 12 minutes ago

  @TELUS I'm paying for service I'm not getting. This is out right fraud. #dumptelusnow

• Thavisha Fernando (@Thavi_stf) reported 13 minutes ago

  @TELUSsupport is the service down in the lougheed/Coquitlam area? #lougheed #Coquitlam #telus

• Anne Greig (@AnneGreig15) reported 14 minutes ago

  @citynewscalgary Oh it's reality Roger's sucks and Shaw is going downhill if they merge the only other competition will be telus and things will get worse and more expensive

• Jessica (@jessicalaura__) reported 16 minutes ago

  @TELUSsupport Hey there, I was offered a three month free trial of PikTV when I signed up for telus internet but I haven’t used it and want to cancel. I can’t find a way to do so on the app or online, and haven’t had a chance to call. Can you help me?

• Sherida Charles (@SilveryCurls) reported 19 minutes ago

  Between 4-5pm today I had 12 calls to our land line from an unrecognized number. The first two I answered and a robotic voice said “Dear Customer” so I hung up. Didnt answer the other 10. Reviewing the missed call list & all from a 604-540-…. number, all different. @TELUS #wth

• Allen Allen (@Glourung86) reported 19 minutes ago

  @TELUS I need my Norton pin code but I can not call! I need a way to email for help! I do not have the ability to call!!! Why does your online tool not allow me to talk to a representative for the Norton pin? Your automated Relus assist does not help!

• Brad (@what_brad_said) reported 21 minutes ago

  @TELUS I have been on the phone all week, was promised a call back, and I still have no internet. How do I contact you? How do I solve the problem? This has been beyond frustrating.

• Hannah Sharpe *is editing* (@hannahdsharpe2) reported 22 minutes ago

  @alexandriab_11 @TELUS @TELUSsupport How is it that easy to cancel on their end?

• Paul Carter (@PaulGCarterCFA) reported 23 minutes ago

  @theJagmeetSingh What is Telus’ ROE?!? You understand, don’t you, that a company’s owners need to make an acceptable return on their investment, otherwise that company will no longer invest in their communities. And then how does that help the people that your unintelligent tweet is intended for?

• Miss K ❤️🇨🇦❤️ 4x💉 (@Kim26664026) reported 28 minutes ago

  Bye @TELUS! Take your ****** service and shove it. We are cancelling this poor service and go ahead and charge us the $30/mth cancellation fee. Good luck collecting it. Let it go to collections. I don’t give a **** at this point. We didn’t sign up to have ****** wifi, 1)