Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 03/14/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

  • Troyyoneil Troy (@Troyyoneil) reported

    @TELUS @TELUSsupport has to be the worst for trying to transfer ownership. Been on the phone with three different agents and still no success.

  • TuberAwesome Colby Robertson (@TuberAwesome) reported

    @Shawhelp My troubleshooting: observing it happening randomly. There is no pattern to it and no cause-and-effect device use. What I am observing is an inconsistent delivery of service that I as a consumer cannot elucidate the reason for. Step up your game. @TELUS looks better every day.

  • madacaz Not McDavid (@madacaz) reported

    @TELUS why do we have cheap hotel wifi at home when we are paying for your premium gold plated wiring - why when we spend over an hour in line on the phone you just tell us to turn our modem off every time - is your service plan to make people NOT want to call in? #badwifi

  • GrannyGTArp Grannygta / 2_pop ⚰🌈👵♿🐱‍👤 (@GrannyGTArp) reported

    @cityofcalgary Daddy, why do people yell bad things at you? Please Telus.

  • ArchivesSarah Sarah Romkey (@ArchivesSarah) reported

    Just heard from my friend that despite having extra insurance on her phone, @TELUS won’t honour it because there is no part of the phone to return… her house BURNED TO THE GROUND along with 90% OF THE TOWN THEY LIVE IN. @TELUS , fix this for the love of god!

  • MerieSarge Meredith Sargent (@MerieSarge) reported

    @TELUS @TELUSsupport is it true that you are denying replacement phones under your “insurance coverage” for phones lost in the Lytton fire? On basis the customer is unable to return the damaged phone? REALLY? “Telus celebrates Pride month”. Are you proud of yourselves now?

  • DolphinsDancer SeasonOfWashYourDamnHandsⓋ🌱🥑♻️💚🦄🖤🏴🏹🧙🏻‍♀️ (@DolphinsDancer) reported

    **** @TELUS! I'm SO tired of this companies complete BULLSHIT! I cancelled my service b/c their so called "high speed fibre optics" NEVER worked+STOPPED using them well OVER 2+ years ago. They're NOW coming back 2 1/2 yrs later..saying I owe some bill?! WTAF. No. NO! #FUCKTELUS!

  • shugs33 whispers from the void 🦌 (@shugs33) reported

    @FarLeftWitch He was trying to abuse his position from the get go? Vital Partners, that is a real thing? I seem to remember it being shown that he was going to profit directly from dismantling the health care system here. And the Saudis are investors in Telus' Babylon Health? Evil ****.

  • RoyMcPherson Riffle (@RoyMcPherson) reported

    @TELUSsupport Ever since Telus was here to service my place a couple weeks ago my internet has been trash. Now the tv issues on top of it are diminishing my faith in Telus.