Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 02/27/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HamiltonPolice Hamilton Police (@HamiltonPolice) reported

    ***ATTENTION*** According to TELUS at this current time, TELUS landline whether VOIP or hardwire IP does not have the ability to call 911 . We have been advised this is a wide spread outage . TELUS is working on a solution.

  • km_102 Kayla M (@km_102) reported

    Super great of telus to consistently say I have no service on an LTE network when my phone upgrade is due🙃

  • wesleysleong Wesley (@wesleysleong) reported

    @TELUS @pwbarron @outstanding Wonderful news. Can we fix the 911 issue now please!!!

  • Ice_calibr29 Wendy Fang (@Ice_calibr29) reported

    Last week it was the stupid printer, today I had 50-100% packet loss, can't complete trace routes.. TELUS internet this is on you. While troubleshooting, the network fixed itself. WTF TELUS. I lost 2hrs of productivity (yes I rebooted the router, modem and my PC!) 😡

  • HamiltonPolice Hamilton Police (@HamiltonPolice) reported

    ***ATTENTION*** According to TELUS at this current time, TELUS landline whether voiceover or hardware IP does not have the ability to call 911 . We have been advised this is a wide spread outage . TELUS is working on a solution.

  • Roh_Mish Rohan Mishra (@Roh_Mish) reported

    @ImpCaesdfAug But the coverage for both freedom and bell/Telus is worse in my area. Bell just doesn't service our street with fiber even though they have service areas just a few steps from here.

  • GarfUrbanism Garfield Wayne (加菲), PhD (@GarfUrbanism) reported

    I can't wait to switch the internet plan from @TELUS. They have the worst internet coverage!!!! I had to use my data for meetings today as the service has been awful.

  • LindGlenn Glenn Lind (@LindGlenn) reported

    @TELUSsupport What's going on in Vanderhoof, BC? Telus cellular and mobile internet service (Smarthub) is very intermittent. Can't make phone calls either.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @Eric0Lawton @gwensnyderPHL @NR_Lines And the worst is that the public spending used for privatization still counts as public spending Because it’s public money sent from the fed gov (which continues to be reduced per capita, minus in 2020), but prov govs use it to subsidize privatization BCNDP subsidizes Telus

  • mmck Margaret (@mmck) reported

    @TELUS my cable/internet bill has gone up almost 20 dollars over the last little while, but I haven’t changed my services. In fact, channels have been removed from my account. This seems very fraudulent on your part. How do I cancel my services and move to @ShawInfo ?