Telus Outage Report in Thornbury, Ontario

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  My Dogs are Tired (@mydogsaretired) reported 4 minutes ago

  @steeletalk @TELUS I've often noticed that response rates for customer service at many corporations is directly correlated with the number of Twitter followers the complainant has. An unfortunate reality.

• 
  Chris McCue (@McCueChris) reported 6 minutes ago

  @pfak @Shawhelp @TELUS is very responsive. They have a great chat help feature and their technicians show up promptly. Too bad the lot of them can’t figure out how to make my TV work.

• 
  A Literal Sasquatch (@ExactSasquatch) reported 8 minutes ago

  Dear. @TELUS. I've been a loyal mobile customer for over a decade. I am currently looking for home internet. If you operated in Ontario for internet, I'd sign with you in a heartbeat. But you don't.

• 
  Jane Taylor (@Jane_McD_Taylor) reported 8 minutes ago

  @vancolour @steeletalk @TELUSsupport Telus Optik TV - as soon as we switched over to fibre - box set of super hero movies to own started showing up & multiple movies rented within seconds of each other & never watched - because we never bought or rented them! Hours on the phone to get charges reversed!

• 
  HACK_FELIX (@HACK_KIN) reported 14 minutes ago

  @steeletalk @TELUS Kindly inbox me to help you recover your hacked account

• 
  Barb - RN, BSN (@LectinFreeLife) reported 16 minutes ago

  @steeletalk @TELUS TD was great and reimbursed me with a couple weeks. I still don’t know how they got my info. They had my address too. Last week I had a fraudulent charge from a food delivery place I never used. Immediately canceled card! Always pay attention to bills and bank daily nowadays!

• 
  Peter (@pfak) reported 20 minutes ago

  @McCueChris @Shawhelp @TELUS I have Telus internet as well. I got Shaw as a backup when I had a 16 hr outage with Telus and had to wait 2 hrs on hold before giving up and bothering friends that work there. Telus service is way better than Shaw. Hands down better network. Coaxial can't compete with fibre.

• 
  Sopwith (@Sopwith_) reported 21 minutes ago

  @steeletalk @TELUSsupport Let us know how you make out with Telus. A similar thing happened with me with bogus data charges and they tried to stiff me. I had to make a complaint to the CCTC before they would do anything.

• 
  Steve Berry (@FakePOTUS_DT) reported 23 minutes ago

  @steeletalk @TELUS Same thing happened to me with Freedom mobile. They got scammed for 3 grand worth of products. Took me 3 months to fix. Police report, numerous phone calls to Freedom and the credit bureau. No calls from Freedom or anything in the mail.

• 
  Amy (@amymzed) reported 24 minutes ago

  @TELUSsupport how can I get support with business email. Since migrating email I can no longer access Google Docs or Drive as Telus is now managing my account. I can’t accept customer files anymore. Frustrating!