Telus

Telus Outage Report in Thornbury, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 12/09/2025 18:45

December 09: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thisisyasumi yasumi (@thisisyasumi) reported

    Anyone else expiriencing a network outage from @TELUS in Burnaby? I know some in Vancouver are. @TELUSsupport

  • DPocroianu Warrior Of Truth (@DPocroianu) reported

    @CBCToronto Like why ******** did Telecom Bell, Roger & Telus received a quarter billion in money they never lost ? I want that audited & that money out in building housing for homeless instead

  • rosperchat Rory Sperling (@rosperchat) reported

    Is there any company more difficult to get ahold of by phone than @TELUS , my cell phone provider, to discuss service and billing?

  • 19jtoews timmy (@19jtoews) reported

    Literally changing providers for my personal line and home account because Telus business has the worst ******* customer service on the planet

  • JacqOfBlades Inanis Caelo (@JacqOfBlades) reported

    @Shawhelp cannot wait till my Shaw term is up so I never have to pay these fucki g ***** another cent for their garbage wifi. No wifi for the last WEEK and no reason why. This is constant and somehow $20 more than telus per month? ********. Im switching to tells ******* asap.

  • NoyzboyzP Noyzboyz Performance (@NoyzboyzP) reported

    @TELUSsupport been a loyal Telus Business customer for 20yrs. on my 5th Samsung Note 6mos old...huge dissapointment, Voice dictatation is terrible, battery life is terrible, screen cracked with very light drop, warranty is void and there is no support. may switch carriers

  • rosperchat Rory Sperling (@rosperchat) reported

    Hey @TELUS, if all your agents are busy helping other people, here are a couple tips. 1. Give better service so you’re agents aren’t so busy. 2. Hire more agents. #holding

  • woofminer PD (@woofminer) reported

    Telus still sucks

  • rosperchat Rory Sperling (@rosperchat) reported

    How To Piss Off a Customer 101, @TELUS You are (soon to be were) my internet, cell phone x 3, cable and security provider. I expect better. ANSWER THE F’N PHONE!!!! An hour and a half on hold.

  • masterguapo m@stergu@po (@masterguapo) reported

    Looking for @TELUS mobility plan deal.. After 10 years with @Bell and their unwarranted service fee increase, it is time to shop. @Telus, do you have plan that does not involve 30GB of data? I see it is 80$ for Canada wide, and 105$ for US-Canada.. Do you not have 10 or 15GB?