Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 02/08/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DanDan87984420 DanDan (@DanDan87984420) reported

    @b_cmack @theJagmeetSingh The problem is the corporations that received CERB. He gave away lots of CERB to his friends and companies that control the media. Rogers, Telus and Bell took over $240 Million in benefits despite record-high sales. Bell: $122.9 million Rogers: $82.3 million Telus: $38.6 million

  • TheRealTachyon TheRealTachyon (@TheRealTachyon) reported

    My company's "business class" fiber Internet service has been down for a WEEK now and @TELUS has done sweet **** all to fix it! Their support line IVR system is crap and their first line support staff are incompetent and useless!

  • AnonBeinwant beinwant (@AnonBeinwant) reported

    I am now three months behind on my Telus bill and holy **** I need to get paid. I’m so sick of being broke. I need a second job.

  • denmanguy1 denmanguy (@denmanguy1) reported

    @CitizenYan I’ve had issues with both Telus and Shaw cable TV reception. Channels freeze and pictures become pixelated. It’s been happening for about a week now.

  • w_razvi Waseem Razvi (@w_razvi) reported

    @TELUS @TELUSsupport @TELUSsupport WE had our phones replaced by Apple lost all our data, and still are experiencing network error, robotic voices, dropped calls, cant hear the caller whatsoever, spotty data speeds. I AM DONE

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @vandadnextdoor Apparently telus servers went down somewhere

  • KaylaLottie Kayla Lottie (@KaylaLottie) reported

    @TELUS Do I file a complaint through you directly, or through your “Trusted Provider” Smart Haven?

  • Renoversity Duane Grady (@Renoversity) reported

    Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

  • scatteredmom Karen Humphrey (@scatteredmom) reported

    OMG @TELUS YOU HAVE THE MOST FRUSTRATING CUSTOMER SUPPORT EVER

  • lasportspage Cameron (@lasportspage) reported

    So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.