Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 12/20/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FabzGarcia Fabrizio Garcia (@FabzGarcia) reported

    @rob_bieber @TELUS Shame on you Telus! Good to know where the company stands when it comes to customer care. If a client who’s been this long with the company means nothing, it tells me that it’s time for me to go somewhere else as well.

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • marlap2 Marla Poirier (@marlap2) reported from Surrey, British Columbia

    @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

  • Mandoline79 Amanda (@Mandoline79) reported

    @bubbatruk88 @TELUS @koodo My issue is I need new phones. But through Telus it's too expensive. Even though I am already a customer with them. So they sent me to Koodo. And I literally cannot do what I need to do online. I just want two of the same phones, with the same plan. That's it.

  • Norma_J_ 🌷 Norma J 🌷 (@Norma_J_) reported

    @Mandoline79 @TELUS @koodo I had issues with them years ago, I left them due to their crappy service.

  • the_pnut Jason (@the_pnut) reported

    @Mandoline79 @TELUS @koodo And just for the record, Telus, you do have really bad service and customer service. Sorry, just honest feedback!

  • Mandoline79 Amanda (@Mandoline79) reported

    @the_pnut @TELUS @koodo If you're buying a car and the sales person makes you feel stressed out uncomfortable, I highly suggest leaving and finding someone else to help you. You shouldn't have to endure a stressful experience.

  • dogling223 Dogling223 (@dogling223) reported

    @azimuthex @TELUS You found a way to get on Twitter and say this garbage.

  • Mandoline79 Amanda (@Mandoline79) reported

    @CJW_101 @koodo I think I'll go to Best Buy and see if they can help me. I have spoken to an associate from Telus and Koodo today on the phone. I've called a Koodo store. And messaged with Koodo on here. They have no way of giving me two new phone plans unless I want to pay more in the store.

  • Rivetingriffs Rivetingriffs (@Rivetingriffs) reported

    @CanGal_39 @cafreeland @NDP Seniors pension, below the poverty line, disabled person - below the poverty line. Telus, Air Canada, Bell, and Rogers took almost $2 billion in government help and used it to pay dividends to shareholders and bonuses to executives.