Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 11/17/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ernieiceman Ernie Iceman (@Ernieiceman) reported

    @PNM_79 @elonmusk Telus doesn’t have fibre optics. It is very slow. Mobile signals are bad in area. Shaw did a phone survey asking if we would switch if we did fibre. We said yes but that was 2 years ago.

  • mattdagley Matt Dagley (@mattdagley) reported

    Telus just sent me a text that I went over my data during a hurricane and power outage. Great customer service. @TELUS @TELUSsupport

  • g_duteaud Guillaume #defund Duteaud 🥑🔰 (@g_duteaud) reported

    The state of telecom contracts in this country is truly scandalous. I was just informed I would have to pay nearly 800$ to terminate my contract with @TELUS and RETURN THE PHONE!

  • ScarfyTV ScarfyTV (@ScarfyTV) reported

    @macdoin @Brett_CBC So go back to Telus, no one wants to read your problems.

  • MLRossiterHfx Mary-lou Rossiter 🇺🇦 (@MLRossiterHfx) reported

    @Tim_Bousquet Telus kept trying to tell me yesterday that « it is normal to have cell coverage down during severe weather events”🙄

  • eigenseries 🇨🇦 Klonkadonkasaurus Rex (@eigenseries) reported

    What's the problem that makes it much more expensive for Shaw to replace their coax with fibre than for Telus to replace their twisted pair with the same? Lack of underground conduit or something? Maybe they don't own any horizontal drills?

  • Jones_Jedi Christopher Jones (@Jones_Jedi) reported

    @TELUS you talk of helping your customers during the hurricane and offering no charge on overages … when most people have unlimited date and once that’s reached that you get snail slow speeds. How about NOT cutting off peoples “high” speed?

  • IrationalOptim Jeff (@IrationalOptim) reported

    @TELUSsupport How can I get help from Telus for a problem they caused that is now costing me time and stress? Terrible sales and service practice @TELUS endless on hold and no callback when promised

  • ayja147 Noel25 (@ayja147) reported

    I cannot get Telus to phone me back on my cell phone. This sucks.

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported

    @Bowhuntingbsfan @TELUS Have you talked to them? Maybe it’s an easy fix