Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 05/13/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Thornbury, Ontario

The most recent Telus outage reports came from the following cities: Collingwood.

Loading map, please wait...
City Problem Type Report Time
CanadaCollingwood Wi-fi
CanadaCollingwood Internet
CanadaCollingwood Phone
CanadaCollingwood Phone
CanadaCollingwood Phone
CanadaCollingwood Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • anitakm Anita Ericksen (@anitakm) reported

    Such poor service. Rep states "new tower is to be installed. Though no date has been set since 2017 when this issue first arose. Tower is too congested." Plan of attack from Telus rep is "keep calling, and get others to call." Pigeon Lake, AB @TELUSsupport

  • atigo_mik Mik (@atigo_mik) reported

    @TELUS What a load of garbage A friend has been waiting for TELUS to install fibre which is less than 1/2 km down the road from their place, for the past 6 yrs Still no progress but internet bill goes up every yr regardless Internet connection & speed is abysmal #Seniors #lies #gouging

  • Jon_Lamont Jon Lamont (@Jon_Lamont) reported

    @macfisto1991 @MobileSyrup No problem! Rogers, Bell and Telus all offer those types of plans, which is nice, but they're fairly pricey. Unless you need the big data cap, no overages or 5G, I'd stick with one of the flanker brands since they're a bit cheaper

  • d2_clips Aleksandure. (@d2_clips) reported

    @TELUSsupport hey. You guys cut my phone off even tho I made the payment. And it says my Telus acc doesn’t exist. Can you help please.

  • junekrisko June Krisko (@junekrisko) reported

    @LokiHighlock I was trying to Google it and I guess I didn't search correctly. So I just thought I'll check later. My internet is still super slow. I did a speed test for the Telus rep. It was 200 Kbps. He asks if there's an "m" in there...yah I wish. Lol

  • andrea_coutu Andréa Coutu, MBA (she/her) (@andrea_coutu) reported

    @awsamuel @TELUS @TELUSsupport No, but they can do a one-time emergency tracking on a phone location for a minor under your account, I remember reading one, maybe through the Classic account app.

  • KyraTatyana Kyra Andersen (@KyraTatyana) reported

    My husbands cell with Telus doesn’t work at our home.spoke with cust service their reply we should keep paying $90/mth for service that doesn’t work and he works from home.They won’t do anything, didn’t try to keep us as customers. So disappointing, how is this ok? @TELUSsupport

  • Shobi_SN5 Shobi Wan Kenobi (@Shobi_SN5) reported

    @OnePlus_Support Does not support their customers. They released an update on the OnePlus Nord N10 series, which is not compatible with @TELUS and will not take any responsibility. My phone is useless and I'm out of money. I bought this direct from OnePlus and they won't support

  • chris_jordan213 Chris Jordan (@chris_jordan213) reported

    @CHEK_News Honest question - what’s the point of this article? They explain that the issues are from upgrades to a tower that will improve things for everyone. So the problem and solution are already laid out. The article just serves to make Telus look bad I guess? Why tho?

  • WaterAries Zoey ₪ ø lll ·o. (@WaterAries) reported

    @TELUSsupport I have been with Telus for a long time, all services are with you. But now I have 2 devices I asked for warranties on and I wasn’t given. Ow I have two devices I’m paying for and can’t use. What. The. ****. I’m so disappointed. I’m never ever doing this again.