Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 01/31/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time I make the switch to @ShawInfo

  • sbhinclusion SBHINCLUSION (@sbhinclusion) reported

    @JohnKleinRegina @SaskTel They are no longer competing on pricing for business plans - cheaper with Telus who are using Sasktel towers- we will soon lose all our revenues in Sask from our crowns as the govt breaks them down to sell- follow the money

  • sadrauhls lovely (@sadrauhls) reported

    Big mistake leaving @RogersHelps for @TELUSsupport. One month with Telus and I have the worse reception downtown Toronto!! My data never loads. As soon as my two years is up I’m going back😐

  • SquamishAlerts Squamish News Buff (@SquamishAlerts) reported

    This is a Telus line down, not hydro

  • InsanityClub315 Rainne (@InsanityClub315) reported

    @Trevornoah Cancelled my @TELUS service 6 months ago, switched to @koodo. Just found out their customer service missed my tablet data and that I owed $300 and was threatened with collection.

  • JordanMRoberts Jordan Roberts (@JordanMRoberts) reported

    Our banks/insurance companies have a raging hard on to sell you health insurance. Telus is ready to help them, thanks to that key purchase from Morneau. They are all ready to sell it to you. They are waiting. You will be solicited to buy health insurance before end of 2023.

  • BarillaGorilla Barilla The Gorilla (@BarillaGorilla) reported

    Apparently @telus likes to sell phones they don't have in stock. From what I am hearing from others this is an ongoing issue. @telus should have to pay compensation like airlines have to for doing things like this.

  • GarryMarr Garry Marr (@GarryMarr) reported

    Hey @TELUS how does a person cancel their alarm service? I have my bill in front of me. With my account number. I have sent emails, letters, stayed on phone. You don’t get $50 per month for life. How do i leave? I don’t have any sort of contract!

  • CommanderdD EARTH Federation: #CommanderD (@CommanderdD) reported

    @Allan_MacD my 19 years of retail experience, 9 of those years at a Telus dealer Regional Head office, is a large Retail Background. I am being overly Professional about that incident. it involves "unlawful use of force" + "physical assault" = criminal charges.

  • genymoneyca Genymoney.ca (@genymoneyca) reported

    @FIGarage_Acct To be honest though you could try Telus Health or Babylon. Not sure if they got shut down but you can get an appointment pretty quick for virtual care. Also it’s covered by MSP.