Telus Outage Report in Thornbury, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Arif Himani
(@ArifHimani) reported
@TELUSsupport wow is this how you treat you customers. No response to their compaints or pleas. What a shame telus has no accountability. I was told mon someone would call me yet no call and haven't received my new phone just got the bill for no service!
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Dylan Houlihan
(@DylanHoulihan4) reported
@armchairchief @michael_byers The Telus app was definitely not working properly last week and wasn't showing any bookings available for 2 months so I believe this couple and the panic it might have induced in them when you have a chronic condition and you'd like to ensure there is a stable doctor available
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Mohammed Rameez
(@rameez927) reported
@TELUSsupport I meant I am unable to reach Telus via customer support to cancel my service and hence reaching out here as a last resort
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Mark Goldberg
(@Mark_Goldberg) reported
Like, what's wrong with this statement: "Postpaid churn flat Y/Y at 0.64%. Still best in class, but both BCE and Rogers saw better Y/Y trends (down 8bp)" Shouldn't that read "Postpaid churn flat Y/Y at 0.64%. Best. In. Class."? @TD_Canada on @TELUS
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KonnieJr
(@JrKonnie) reported
Longtime @TELUS @TELUSsupport customer. Called and booked services to be relocated July 22, was told July 28 but then July 31 as 'drop' had to be completed. Installers arrived July 31, 'drop' wasn't done so no service. Now told earliest is August 18, time for a new provider??
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Corebolt
(@Corebolt) reported
Small update, brought the phone to telus, they have no way of reading it apparently. And it's not connecting to any network, at the very least the alarms are still going off.
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Kehl Petersen (He/Him)
(@kehlp) reported
Hey @TELUS - when I travel in BC it is not my responsibility when your partner US service switches me to your US roaming partner. If you can manage a more southern geography like Victoria, then you can elsewhere.
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seymour1238 🇨🇦
(@seymour1238) reported
@TELUS >>> Worst company in the universe <<<!!!
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Corebolt
(@Corebolt) reported
@KingstonLegacy Telus couldn't even figure out the number and was saying the sim was deactivated, that said, the damn thing is a max volume and a message came in and made me jump so I think it's still good. Police sounds like the best bet, I'll bring it to the station after work tomorrow.
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Tanya Kappo
(@Nehiyahskwew) reported
Any recommendations for new cell service? I'm leaving @TELUS after being lifelong customer (20+yrs). They think it's ok for me to keep paying full (and high) prices for inconsistent (to no) access to data and phone services.