Telus

Telus Outage Report in Thornbury, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 11/23/2025 12:25

November 23: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephanie76861 Stephanie Cole🇬🇧 (@Stephanie76861) reported

    @Mona_Robertson @TELUS @TELUSsupport I had similar issues with my account the support center wasn't helpful, a friend of mine recommended me to Hackwizard02 on Instagram in less than 30min my account was back

  • Carezzzz Care (@Carezzzz) reported

    Telus you having a bad day? Turning data on and off

  • sheilalgriffith Sheila Griffith (@sheilalgriffith) reported

    @TELUSsupport @giulianainvan My Telus datahub is not working and I have a meeting in an hour.

  • pdrankin1 Paul Rankin (@pdrankin1) reported

    @PublicMobile I have no voice or text service. Is your service being affected by the @TELUS outage? If so please notify your own customers.

  • HussainDhala Dhala Bill (@HussainDhala) reported

    Bell , Telus and Koodo all down across Canada? Cell phone not working..

  • furtney Furt Furtney (@furtney) reported

    @emerycarter I saw some folks posting about issues on Telus

  • Bikestowork Bike commuter (@Bikestowork) reported

    @bunny_smash @Bell_Support Maybe they have deal with Telus to share signal for emergency use during Telus outage?

  • therealpopo28 Cam Polski $EBR (@therealpopo28) reported

    @notthatkristen @TELUS Oh ya. Service of and on for the past few hours.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported

    Is Telus network down? Two calls dropped now in south Edmonton

  • V_Da_C Vitor Jose (@V_Da_C) reported

    @CanuckSlvrBlk @TELUS No it’s a typical #TELUS Service kind of day