Telus Outage Report in Thornbury, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornbury, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Christy Spratlin
(@ChristySpratlin) reported
@blackstonej @SCHeartHome @TELUS Yes I had the same problem on my pvr. Don’t have on demand as I have satellite. Looks like I have to wait till Tuesday to watch it.
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AnonAccount
(@AnonAcc26762223) reported
@SashaWylde If you have Telus, they have a service you can opt into that requires any number not on a list you provide to give a code when they call. If they don't enter the code then the call is disconnected.
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Derek Love
(@DerekLo86006919) reported
@drex @TELUS I had my Telus modem crap out a few weeks ago on a Thursday. Called tech support and they determined I'd need a tech to come by, earliest being a Sunday. Called Shaw Friday afternoon, they had me hooked up Saturday morning...then called Telus and it was like a bad breakup....
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Lesley Ewing
(@EwingLesley) reported
Beware the switch from copper to fibre optic via Telus! All emails lost in switchover, problems with phone (phone now resolved, but has new static), but 2 - 24 hr. promised restoration of email archive @TELUSsupport is now 3 days & still not fixed.
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Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Roxanne Reads
(@RoxanneReads) reported
@TELUS can you please explain to me why an active extended warranty requires me to pay $400+ to replace a defective phone? What have we been paying a warranty for? And don't tell me it isn't your issue (because you use a 3rd party for your paperwork) because it is. /1
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Kevin Sidebottom
(@KBottom2) reported
Omg so sick of my Telus optik service. Nothing but issues. Bandaid fixes. 😡 @TELUS
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Kayla Taylor
(@kaylamarieoxxo) reported
@TELUS @TELUSsupport - get your friggin **** together. WORST COMPANY EVER 🙄
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Gabriel Laflamme
(@GabrielLaflamme) reported
@TELUSsupport I have been a proud customer of Telus since 8 years now, but today’s call with a representative has disappointed me so much. I’m seriously thinking about changing to another company.