Telus

Telus Outage Report in Thornbury, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 03/12/2026 13:25

March 12: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sanwins Sanwin (@sanwins) reported

    @ShirinKarimifar Sorry, Telus didn't make my phone. Does your employer know you're talking crap on twitter ?

  • spacelagace Marc Lagace (@spacelagace) reported

    @OlyBackstrom Having been a customer of Telus, BellMTS, and Rogers... they are all equally awful in their own special ways. Gonna guess this is Rogers tho

  • eLLiejG Ellie Greenwood (@eLLiejG) reported

    .@TELUS Providing the worst internet service ever. 45 mins no answer on Mon, spoke on Tues - got internet working, Thurs - internet no longer working - 45 min call & they'll call back to tomorrow to check it's working (showing they have no belief that they've fixed the problem).

  • amandaspenst Amanda (@amandaspenst) reported

    @TELUS @TELUSsupport my husband has been trying to get his phone repaired since Sunday & is still dealing with it. Between Telus, assurion & Mobile Klinic the level of service is completely unacceptable.

  • shantzy17 Sandy (@shantzy17) reported

    @telus upgrading to glass optics in my neighborhood for two years now and the actual internet has been garbage for two years now. What gives. Upgrades but far worse service!?

  • rambleoncat Catherine Critchlow (@rambleoncat) reported

    @TELUSsupport I've been trying to get my phone numbers switched to telus but there's no answer for 2 days. I also have billing issues. So frustrating!

  • tyler_vtyler tyler v (@tyler_vtyler) reported

    @TELUSsupport Do you know the specific boundaries or location of this outage? When I type my address in the Telus Status page it says I don't have an outage however our internet is not working.

  • josiahwiebe Josiah Wiebe (@josiahwiebe) reported

    @TylerGalpin As you said, they are all bad but it seems like Bell is one of the better choices right now? If you’re in the west, I’d go Telus. The “discount” providers seem no better.

  • LarryThird Larry Third (@LarryThird) reported

    @koodo Anyone on Koodo, Public Mobile or Telus have made comments about issues for 3 days now

  • mrs_the_monarch Alex & Arthur (@mrs_the_monarch) reported

    I've never had such a hard time giving a company money before. Tried to open an account with @TELUS and it didn't work out. Went with @Rogers instead, who had my phone in my hand and set up in less than time than it took for someone from Telus to even call me about my order.