Telus

Telus Outage Report in Thornbury, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 03/07/2026 10:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • meagan_m84 Meagan McInroy (@meagan_m84) reported

    Well that’s fun… I can receive texts, but can’t send any with @TELUS. Anyone else with an iPhone having that problem?

  • orr_tracy Tracy Orr, EdD (@orr_tracy) reported

    @calgaryherald @TELUS Here’s hoping @TELUS. At the moment I pay you for non-existent service with no improvement forthcoming. I teach online. Up that proverbial creek I suppose.

  • MEMBER31773 Bianconeri Capital 🦓 (@MEMBER31773) reported

    @NilsTillander @tefficient I chalk it up due to poor competition, no mvnos (owned by mnos) and a predominantly 3 player market. Don’t forget that the players not only own their cell towers (no rental expense) but share networks….bell/Telus particularly

  • rich1299 Rich Reist (@rich1299) reported

    Scott, the former Telus exec/lobbyist, as chair of the CRTC said he had a "personal preference" for facilities based telecos like big 3 as opposed to service based ones like the smaller telecos competing w/ the big 3 It makes CRTC's reversal in big 3's favour stink even worse

  • JohnMcCallGL John McCall (@JohnMcCallGL) reported

    @ShannonStubbsMP He should pay a US based Internet service provider (Starlink) to provide service to rural Canadians vs giving the money to friends at Telus, Bell and Rodgers who will take the money and fail to expand the service to those that need it.

  • amypierrson Amy Pierrson (@amypierrson) reported

    @TELUS why is it literally every single night, my connection slows to molasses speed. I have no way of getting wifi and am reliant on you. In the day time, it’s fine. At night, my connection is terrible.

  • Mutineer8961 Arákùnrin Mutiny⚓⚓⚓🔌🔌 (@Mutineer8961) reported

    @kunmibode We pay too much for mediocre service. The speed Telus and Rogers dish you a $100+ plan is a joke. I was with Telus and you can't even watch a match on Dazn in real-time without buffering. I switched to Freedom (runs off Shaw) for half of what Telus was charging.

  • drjp81 JayPee. (@drjp81) reported

    @TELUSsupport @telus Guys, why is it that we can't log into the portal from our home connections anymore? You force us to use Telus connections (my cell is with you) or we get "err_connection_reset" errors! This is ridiculous.

  • LandryLes Les Landry (@LandryLes) reported

    @TELUSsupport That is a screenshot of the messages... And your CUSTOMER LOYALTY just hung up on me... I've had it will TELUS... this was supposed to be cleared up last month.

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks