Telus

Telus Outage Report in Thornbury, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 03/13/2026 14:15

March 13: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hank070337251 therealhank (@Hank070337251) reported

    @cafreeland No family doctors available. You’re lucky to get into a walk-in clinic. You have to be there hours before they open to get into the cute. Oh Telus health does online appointments you have to book 3 months in advance! The system is broken.

  • Dragxnite Dragonite @ Telus Apex Series (@Dragxnite) reported

    Prepping for the Telus event today and GUESS WHO GOT HEIRLOOM SHARDS BABAYYYY. About damn time!

  • egyptaya Muslima (@egyptaya) reported

    If u r a TELUS mobility customer u can now text“ donate”to 41010 from your mobile 2 give $20 to TELUS foundation supporting #earthquake relief n both Turkey&Syria. TELUS is waiving all charges 4 long distance 4 customers reaching out 2 friends & families in Turkey&Syria #Canada

  • TerrifyingWords Ronald (@TerrifyingWords) reported

    @MarksGonePublic @potsie00 That is, or was @TELUS SOP. They escalate up another level & “we are willing to offer you…” goes up. Multiple levels, absurd reasoning, like they were reading off from a script. Finally, CRTC orders full refund. Telus’ explanation? A training issue. Mult offices & 2 provinces?

  • brockscrocs Add your name (@brockscrocs) reported

    Google keeps throwing “we’ve detected unusual activity from your network” when I try to google things and my network is Telus LTE???

  • ExYYC ExYYC 🇨🇦 😷 💉 (@ExYYC) reported

    @TheBreakdownAB @trentjohnsen That map is BS. I live in a rural area that is supposedly 5G. My phone gets 1 bar and can drop calls/data anytime. Telus hub trial failed; former wifi ISP gave 2-3mbps down, 0,8 up. 5G?? Now I pay Musk's satellite a small fortune but it works.

  • anniegirl1138 Ann Bibby (@anniegirl1138) reported

    @TheBreakdownAB @1carolynt That's a big UCP promise that went **** all. The county where I live made a deal with Telus for fibre but they deliberately passed the hamlets and other rural residential areas so the existing wifi companies cld continue to gouge us for sub par wireless internet.

  • StarGyalStyle iAmLegend (@StarGyalStyle) reported

    @PapiHanzo I got way more luck with European companies. Check out Technip energies, Ocado, Telus International It sucks hang In there.

  • hat_molly Molly (@hat_molly) reported

    @RobertFife I think we need cheap, widespread high-speed internet for this not to have serious equity and access problems. Nationalize Rogers/Bell/Telus (or create a public carrier) and get those $/GB prices way down (or free).

  • mikedirsa Mike ***** (@mikedirsa) reported

    @AHockey1993 @Sportsnet Telus TV hasn’t had any issues