Telus outages and service status in Thornbury, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Thornbury, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Gray (@shadore66) reported@TELUSsupport hi my iPhone has been unable to make or receive calls all day. I chatted online with a Rep, did all the resets, went into the Telus store and even got a Sim card change and the issue is ongoing. The store Rep had 3 other customers reporting the same issue. Help?
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Joel Johnson (@JoelJohnson666) reportedHow ******** do you get ahold of @TELUS when your phone has no service? All they do is ask to schedule a call back? Call me on what? My phone is not working……. This is getting stupid.
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alexwh (@alexwh) reported@TELUSsupport The worst aspect of waiting for a person with Telus Tech Support is that one is subjected to ads telling me how great Telus is. I pay for service not to listen to ads.
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Scott Gray (@shadore66) reported@MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue
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Joe Bowser (@infil00p) reported@fanCRTCProfling @TELUS Yeah, I filed the CASL complaint against Telus because they need to sort this **** out. It's pretty clear that this add-on is just Norton with their logo on it, and that they should probably get smacked down for not doing due dilligence.
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Rob Somerville (@RobSomerville1) reported@Agridome @GordonJarvis2 @modernfarmer Its pretty bad right now. Actually Telus is coming here tomorrow to install an antennae/amplifier and a new smart hub. We are hopeful we will see an improvement.
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aegean88 (@Aegean888) reported@rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus
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rebecca munroe (@rebmunroe) reported@TELUS I have had nothing but issues since opening a business account with you! Now after trying to purchase several phones for execs at my publicly traded company, I am told by your support team that I can’t? @telussupport #needanewcellphoneprovider
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Commissioner Miner (@fanCRTCProfling) reported@infil00p @TELUS Then yes. I would write a CASL complaint. I'd also write a PrivCom complaint about deception (But deception is also part of CASL). I'd do both.
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Joe Bowser (@infil00p) reported@fanCRTCProfling @TELUS Do we have proof that it benefits @TELUS? I believe that Norton gets 15% of the cut as per the Terms of Service.