Telus Outage Report in Thornbury, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mason
(@VE7PMD) reported
from
Nanaimo, British Columbia
Hey @TELUS @TELUSsupport is there currently network issues in Nanaimo? The network has had horrible data all night and today can’t send messages or anything that requires data. Can’t even call my voicemail. #nanaimo
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Darryl Knutson
(@darrylsdesk) reported
I can hardly wait for Telus Support @TELUSsupport lines to open. Who knows what their office hours are because they sure aren't 8:00 AM. Coupled with a problem, the rating I'm going to submit will be less than 1, if that is possible.
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HardcoreSportsFan
(@dwaynefanning) reported
@TELUS you have hands down the worse customer service of any major telecom service provider in Canada. I have spent over 8 hours of my personal time trying to resolve an order I placed online. The CEO should place a call and see what peeps are talking about. It’s shameful:(
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Commissioner Miner
(@fanCRTCProfling) reported
@FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.
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Karina Halle (Festive Version) 🕯🌲
(@MetalBlonde) reported
@mcdoidge I think that’s what mine probably are doing too. Just sucks that I asked the Telus Health doctor to get me an ultrasound to see what was up and they refused because there’s just not “enough.” Thank god I actually have a family doctor, tho him being in Ladner is inconvenient.
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David Seidel
(@DavidASeidel) reported
I have allowed the “up to 5 business days for claim processing”…twice over. When I try to contact anyone else at Telus they say that they can only sent a note to Property Damage dept but nothing else. Which again is unacceptable becuz it is damage you did to my property. #LAME
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barrypartington
(@theflatlands) reported
... than I do about my own damn phone bill. I'm also curious to know how Telus will be net zero while selling phones that are made from petroleum. Will your smartphones be made from ****, or how will that work in achieving net zero and saving the planet?
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BeinSasha
(@MihajlovicSasha) reported
@TELUSsupport Outage in PortCoquitlam area all Telus customers in Rowland street no internet! Why is Telus not doing anything about it! I am trying to contact someone all this morning!
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Mike
(@Mike39364890) reported
@Pyshkov @apmassaro3 Such a rip off. And we thought Telus and Rogers were bad....
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Jim Aviles
(@yt8q9bjfdw) reported
@TELUS I am Inter it a Black Friday cell phone plan but I can’t get through on phone or messenger. Is there anyway you can help.