Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 11/24/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NateLikesAMC NateTrades (@NateLikesAMC) reported

    @MobileSyrup Switching back to Telus after my contract ends this summer. I have only had issues being with Rogers. I don't know what possessed me to switch providers. Oh well lesson learned.

  • tron Douglas Tr0n Soltys (@tron) reported

    Likely why the message to Rogers employees today was: "we let Canadians down for 15 hours, we need to figure out how to help each other" (referring to govt + Bell/Telus).

  • ABIndependence Alberta Independence (@ABIndependence) reported

    @iamkennethchan Oh no, Telus, this won't work. You forget when every telus email subscriber across Canada was left in limbo a few years back while you fixed a total F'UP in your system. I was without service for 6 months! Still, I wouldn't trade Telus for #Rogers if you paid me. What a disaster!

  • CZenti cynthia zenti (@CZenti) reported

    Hey @TELUS - remind me again why a current customer with 2 cell phones who needs a home line (single mom with a child who has developmental disabilities and is non verbal) needs a credit check before installing a $20 month home land line in case of emergencies?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Mark_Goldberg Rogers cellular 302-720 network remained “available” in many areas of the country (such a s montreal) so phones did not fall back to making 911 on Bell/Telus/Videotron/Freedom.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Msbohemia_ Our apologies Msbohemia, are you still experiencing issues with you TELUS home internet service?

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • priyiy Pri (@priyiy) reported

    @MrsPitbull Yes, I was a long time Telus customer until I switched to Rogers a few years ago

  • brainbah1 brainbah (@brainbah1) reported

    @Kirsten_Hume i needed a 700-900$ booster at home and a mobile one in the vehicle just to get the service I paid to not receive from @TELUS

  • brainbah1 brainbah (@brainbah1) reported

    @scott_robb @Kirsten_Hume @TELUS Yes they are!! But trying to get them to fix it is not working out so well for me lol