Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 02/25/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkOsw73461778 Mark Oswald (@MarkOsw73461778) reported

    @kirst_alyssa @TELUS Go with Rogers or Fido. Telus doesn’t care about customer service or loyalty. Look at what you want in other cel providers and call them back, tell them that the other company is ready to give you the deal you want and buy your contract too. 90% of the time, they’ll give in

  • cecads2 drummerush (@cecads2) reported

    @kirst_alyssa @TELUS Sorry to hear that. It’s like that in the states as well. Sucks.

  • daddyg6745 (DaddyG) 🇺🇦 (@daddyg6745) reported

    @emoffet @kirst_alyssa @TELUS It’s all about who you deal with. If your on support with someone new or that doesn’t give a **** you wont get much.

  • Oxcanhosting Steve (@Oxcanhosting) reported

    @kirst_alyssa @TELUS Shaws coverage outside major centres is just terrible just a heads up. What Ive done is sign up with Rogers, port your number over, no phone so no contract, then contact Telus as a “new customer” and port the number back

  • RRolyat Retswerb Rolyat (@RRolyat) reported

    @kirst_alyssa @TELUS Canadian service providers are garbage

  • emailis4friends DB from YEG (@emailis4friends) reported

    @kirst_alyssa @TELUS The most annoying part is the amount of time the customer needs to spend on this ****. Why do I need to spend hours talking to them and then other companies to deal with this? Make it easy like every other customer service company.

  • tmill50 T Mills (Gespacho Patrol) (@tmill50) reported

    @kirst_alyssa @TELUS I think it’s the same with anyone. I was a Shaw customer for 15 years and all of a sudden my rates skyrocketed after a 2 year contract. After multiple calls I left for Telus. Only when I cancelled on them did they offer a discount. They are both the same IMO

  • KatieRossco Katie Ross (@KatieRossco) reported

    Today, I agreed to pay @Rogers $2300+ in cancellation fees to be rid of their service. We’ve been without home internet since the outage & they will only provide 3GB of additional phone data to hold us over. We’re a household with 5 smart phones #freeagent @TELUS 🤪@Bell

  • 06kachow Kachow 333 (@06kachow) reported

    EMOTIONAL TWEET AGAIN LOLOL **** UOU TELUS MY **** FREEZES FOR NO REASON HAHAHA

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    @TELUS It’s great you recycle and upcycle customers old stuff…what about fixing up YOUR old stuff? We switched to Telus…every 3 months we have to get you to fix the outside power box to ACTUALLY work as our service dies. We’re certain our neighbourhood has setups from the ‘70s still.