Telus

Telus Outage Report in Thornbury, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 03/15/2026 09:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • New_Westminster City of New Westminster (@New_Westminster) reported

    The cause of the outage was due to a dump truck that caught the Telus cables which also affected our high voltage cables. If Telus customers are having issues, please contact them directly.

  • GeraldWaterous Gerald Waterous (@GeraldWaterous) reported

    @RogersBiz How about getting your OWN towers up hwy 5? So i don't always have to remember to reboot my phone to get data on "Rogers Extended Service" (ie, Telus towers) This has been the case with 2 different phones.

  • XRAY2526 Michel Raymond (@XRAY2526) reported

    @TELUSsupport I still need the alarm system serviced, but it seems obvious Telus is unable to provide it. I will be upgrading the alarm system at some point but I will be getting quotes from your competitors as your client service is a joke.

  • canadapogg Towhomitmayconcern (@canadapogg) reported

    @Telus @TELUSsupport @ADT Why is it I get calls from Telus almost daily to try to sell me additional services but I can't get assistance after 40 minutes on hold? Stop calling me in the evenings and please answer my call now when I need support with ADT!

  • Migi_VT Migi 🐣 Crow Vtuber! (@Migi_VT) reported

    @dumplingshirara **** telus all my homies hate telus

  • jamthefed Joe Martin (@jamthefed) reported

    @loxyisme I usually have better luck with TSN sign in for no buffering than my Telus one. Telus optik is not reliable as long as I've had it.

  • janywer Jan (@janywer) reported

    sooo #telus phone support just needed remote control access to my computer (to debug an internet connecting issue???) and proceeded to use it to open their “rewards” page for me???

  • JimMon JimMon (@JimMon) reported

    @TELUS @sciencetargets Great! However, any cost will be transferred to your customers ... However, It won't help in the long term ... What is really needed is a WORLD WIDE effort ... One country or company won't make a damn good ...

  • LucaPedd LucasP 🏳️‍🌈🇨🇦🥌 (@LucaPedd) reported

    @Eastlink has to easily be the worst internet I’ve ever had … lived in the city for 4 years had Telus never had a single issue .. moved North and eastlink goes down at least once a week for hours at a time and I pay for this crap. Can’t imagine doing online schooling here 🤯

  • TdotTrucker TdotTrucker (@TdotTrucker) reported

    @TELUS @TELUSsupport your signal strength in Etobicoke Centre is far poorer then that of Fido, same along 491 corridor between Montréal and Toronto. Might be time to beef up cellular strength if you want to continue being one of the big telecoms