Telus

Telus Outage Report in Thornbury, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 01/15/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_McFarland_ Owlicks 》 (@Alex_McFarland_) reported

    @TELUS @TELUSsupport scam going around (somehow Telus customers got their numbers leaked) where they say they’re offering 40% off your monthly bill and are calling from a Telus support number

  • vpsbhullar Varinder Bhullar (@vpsbhullar) reported

    Third quater Operating revenues & other income for #Telus increased by 10% (to $4.7 billion) over the same period last year. They will be penalizing their poor customers by charging fees if bill is paid using credit card. When will the #greed stop?

  • ChimpGenes 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported

    @TELUSsupport customer complaints number please @TELUS

  • ChildzVinnie Vinnie Childz (@ChildzVinnie) reported

    @P_guaped_up @bariweiss Oh man, I'm not sure why this is such a hard concept. In Canada, we have very few internet providers. If Telus decided it didn't like the things you were saying to your mom, you're arguing they're okay in banning you. Nope, they are service providers and if they move 1/2

  • TiiraR Tiira (@TiiraR) reported

    @TELUS @TELUSsupport bullshit customer service

  • DarrylStickler Darryl Stickler (@DarrylStickler) reported

    Great service after I got a direct line from @TELUSsupport this morning. Thank you very much @HPCanada & Telus Support for your wonderful & helpful staff. Both your automated support systems are horribly irritating (at least Telus provided a phone #) but your people were AWESOME

  • hollyhoye Holly Hoye (@hollyhoye) reported

    @SeditiousMe For Credit cards yes - they can be joint and each person gets their own linked to the same account. Apparently Telus can only have one owner per account, which effectively shut my mom out of phone service when my dad died. It’s the stupidest system.

  • roseanne_harv roseanne (@roseanne_harv) reported

    @my_bijutsu @TELUS This is so exhausting and disrespectful, I’m sorry you have to deal with this. When I was managing my mom’s estate, I was shocked at the awful, stupid, incompetent way I was treated by large corporations while closing up various accounts (while tender and grieving, of course).

  • TwitchvBreeZy ADVANCEDgg | vBreeZy (@TwitchvBreeZy) reported

    @Ms_Nyxia Rogers is so rough to deal with, I finally switched to Shaw because they seemed to be the only consistent ISP company on the west coast here, Rogers & Telus gave me nothing but problems

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @chbmeredith One reason I didn't go with Telus fiber-optic. That & their poor customer support.