Telus

Telus Outage Report in Thornbury, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornbury, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thornbury, Ontario 03/23/2026 09:15

March 23: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigger_Nugz Dan (@Bigger_Nugz) reported

    @telus you can go **** yourselves with your extra 1.5%. You will be loosing another customer.

  • Sockboy_ Sockboy Must H@ng (@Sockboy_) reported

    @CTVNews Death by 1000 cuts. It's the corporate way! Just cancel your account and move on. @TELUS will lose far more in cancellations than they make on this scam.

  • harbiner_can right wrong. N (@harbiner_can) reported

    @globeandmail Haha.. If that, Id suggest every one pay in cash.. And if telus doenst an extensive network of retail stores, too bad.. It's on them

  • tina_j_ TinaJ (@tina_j_) reported

    @connordpeters @gar21_s @CBCNews and which company would that be, i pay telus ,shaw , rogers never any trouble, so which company?

  • adamcgregorada Ada (@adamcgregorada) reported

    @nationalpost Ill cancel my landline for starters. #telus

  • saskryan Ryan M. (@saskryan) reported

    Dear @CRTCeng please do not let @TELUS charge their users a credit card processing fee. They make enough off users, and it all balances out. My plan just went up $15/month, yes it's for twice the data but I never maxed out my data before so I'm paying for a service I don't use.

  • LindsBunny_ Lindsay Almeida (@LindsBunny_) reported

    @AndreaLibman That’s awful. I’m happy I’m not with Telus but I am sure other companies will follow suit. I wish we had better options for cell phone/internet/tv carriers and providers.

  • Elliot_43 Canceled (@Elliot_43) reported

    @dragonfly666797 I used Roger's for 14 years. Switched to telus and barely have service half the time. Always says 4 or 5 bars and says unstable connection constantly.

  • WhiteBuffaloSon Heard with Trevor - Buffalo Son (@WhiteBuffaloSon) reported

    @CTVNews Telus that paid their board additional compensation nearing $30 million dollars last year. Telus who's CEO an extra $20 million dollars in compensation last year. Telus who charges 6 times more than the most expensive service in the UK.

  • NelsonTammany Nelson Cavalheiro (@NelsonTammany) reported

    Yes, multi-billion dollar corporation like TELUS just cannot survive without hammering Canadians with this additional 1.5% charge. Inflation is wiping them out. They need the CRTC to help them rip Canadians off even more since we already pay highest cell charges in the world.