Telus outages and service status in Grande-Riviere, Quebec

Problems in the last 24 hours in Grande-Riviere, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande-Riviere, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen (@prairieoceanboy) reported 4 minutes ago

  @bruce_mcgonigal @bcndp YUP I have had same & did reach out to find out "who" has authority to use system & the emergency coordinator after some pushing sort of admitted besides keystone copsxHe suggested RICHMOND ndp mla So I called Crickets I will call Telus to see "who" they would allow

• 
  Shawn Tock (@TockShawn) reported 5 minutes ago

  @RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.

• 
  Jason Boring (@JasonBoring99) reported 6 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Clayton (@phinx404) reported 8 minutes ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.

• 
  Bruce McGonigal (@bruce_mcgonigal) reported 8 minutes ago

  Smart TVs also can be turned on remotely, including the Alexa microphone in your remote control. It can also hack your wifi network and all devices on it. China did it for years in the USA. My FireTV when connected to the computer was changing settings on my PC, when connected via an HDMI cable, BUT NOT TURNED ON. I could tell because my PC screen would change as if a new monitor was turned on and found out it was the TV doing it. So a TV not turned on was still interfacing with my computer without my permission. I also noticed my TV was doing updates despite the fact my TV was not connected to my wifi network. Instead it was doing the updates without my permission, using the 4K Telus digital box it was connected to.

• 
  Cm (@leafsforever72) reported 13 minutes ago

  @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

• 
  Don Hoglund (@randomdh) reported 13 minutes ago

  @TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support

• 
  Clayton (@phinx404) reported 17 minutes ago

  @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming

• 
  C Lo aka Vandal Savage (@intrikitt) reported 17 minutes ago

  @TELUS @TELUSsupport you guys are an ABSOLUTE JOKE. I booked my security and internet services with you since July 17th for today, yet you changed my booking with the bell Rep to a random Friday... I then call you TO CORRECT the issue, which you say you did for today..

• 
  Chris P Bacon (@pozpiggy86) reported 22 minutes ago

  Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!