Telus Outage Report in Grande-Riviere, Gaspésie-Îles-de-la-Madeleine, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Grande-Riviere, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande-Riviere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Bahd
(@robbahd) reported
from
Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Ron Jones
(@hockeydraft411) reported
@richardzussman Who uses Telus and doesn't expect lousy customer service?
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Lesli Boldt
(@LesliBoldt) reported
Serious question: did Telus also run the call-centre program in Alberta (one would guess yes)? Did they encounter the same issues there? If not, why not? #bcpoli
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Kiyoshi
(@rkawa99) reported
@richardzussman Wow. I assume this work is being done by Telus international. No surprise they are having challenges. Bad decision to give to Telus. There are so many good Canadian companies that could of done the work.
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Varina Crisfield
(@Schlumpfpilz) reported
@MaxAmerongen @TELUSsupport I remember when my phone line was down and Telus kept asking me a for a number they could reach me at. Uh, ***...
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Relentlessly Upbeat & Hopeful. Still.
(@BailFund_Brawl) reported
@RobShaw_BC @VaughnPalmer @TELUS Not building a website to allow online registration was a brutally stupid decision. Kudos to Fraser Health
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Kake2Kale
(@Kake2Kale) reported
@mijungleectv @CTVVancouver After hitting continuous redial since 7 am I got in & booked. The Telus call centre person (in Ontario) told me they got trained on Friday! Seriously? What a joke. And, a well known booking app is used. So, why could this not have gone smoother w/ an online option? Poor seniors.
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RJAG
(@GordonRjag) reported
@RobShaw_BC @TELUS My bet is they totally underestimated the time per call. Wouldn’t be surprised if each call takes 10-15 mins. Gotta get that down to 3-4 mins per call. Better yet all the more reason for a dual contact approach, phone and online access
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Fromthe604
(@Fromthe6041) reported
@richardzussman How come the phone is working now. Yesterday he said Telus sucks. Worst rollout ever