Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New-Richmond, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Sawatzky
(@grantzky) reported
customer service hell: 1hr hold w/ repeating message telling me to go use the telus virtual assistant instead. The website is a youtube video ABOUT the virtual assistant with no assistant to be found. You know it's grim when you're wishing for ability to chat to a robot.
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Elle
(@Elle58205816) reported
@mariahkcg1 @KrOmEOo @Neloangelo314 Who was the service provider? Rogers? Bell? Telus?
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COVID-19YourStories
(@19yourstories) reported
@TELUS 🔥🔥🔥Telus is the worst company ever, sold us a phone that does not last the contract term, try to purchase new phone to continue using their service, they want to charge us termination fee + new admin fee so we can continue using their service, how crazy is that!!!🔥
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Rodney Marois
(@patchcollecter) reported
So Telus trying to get me on contract but trustee says no so is this a good thing she aint allowing this I have habit of breaking if the issue not resolved with in a few days LOL
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Dan Smith
(@ottawadansmith) reported
Can we do some government research into what @Starbucks is using for their Wi-Fi signal? Telus can barely get me a couple bars of cell reception most of the time but meanwhile my phone reconnects to the SB Wi-Fi portal every time I drive within 50km of an espresso bean. 🤔
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Arora Mortgages
(@AroraMortgages) reported
@TELUS are you guys doing anything to fix wireless service in Cityscape NE, Calgary? I have been experiencing bad signal in my community for the last year. Have upgraded my devices and changed sim cards. My friends visiting complain about the same thing.
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Patrice Boivin
(@PatriceBoivin) reported
@TELUS just took a major PR hit because of unconscionable practices. It's important to remove sociopathic technocrats from bureaucracies. We used to be Telus clients but switched years ago because their sales staff wouldn't resolve a problem.
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M
(@mike0215_snyc) reported
@TELUSsupport Anyone else have troubles with Telus issues regarding loyalty ?
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
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Brandon Potter
(@TheFloofyPoofy) reported
Welp, the @Telus tech has shown us that an External Antenna cant even fix our issue. Their networks are far too overrun with Smarthubs and mobile devices, and cant fix our issues. So they are gonna refund us everything, and We are gonna go Starlink. GG