Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 02/09/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Elliot_43 Canceled (@Elliot_43) reported

    @dragonfly666797 Telus is the worst. Would cancel right now if it didn't cost me buckets

  • saskryan Ryan M. (@saskryan) reported

    Dear @CRTCeng please do not let @TELUS charge their users a credit card processing fee. They make enough off users, and it all balances out. My plan just went up $15/month, yes it's for twice the data but I never maxed out my data before so I'm paying for a service I don't use.

  • ABClm8 CherM (@ABClm8) reported

    @edmontonjournal Ya, it’s called the cost of doing business. Telus doesn’t make enough on it’s crappy product & service? Please…

  • maximumbunk Judas Booth (@maximumbunk) reported

    @TELUSsupport Why am I unable to submit a support request through your MyTelus app? Why, when I get to the front of the Telus Assist queue, I get bumped to the back 4 times?

  • BCReality BC Reality (@BCReality) reported

    @tomjbrenner I ditched Telus a number of years ago, when they threatened to charge me for a service call to investigate a poor quality phone line. Not once, not twice, but three times. It was their equipment, dumped them.

  • ba55227706 BW CanAm (@ba55227706) reported

    @nationalpost Telus coerced us into putting down our cards for automatic withdrawal. How do we know these fees aren't already incorporated in the monthly. CRTC will cave just wait and see.

  • NelsonTammany Nelson Cavalheiro (@NelsonTammany) reported

    Yes, multi-billion dollar corporation like TELUS just cannot survive without hammering Canadians with this additional 1.5% charge. Inflation is wiping them out. They need the CRTC to help them rip Canadians off even more since we already pay highest cell charges in the world.

  • RonStoneman7 Ron Stoneman (@RonStoneman7) reported

    @plkatv @Bell @Bell_Support Where in Canada bud. No issues here with Telus Fibre on the west coast.

  • bsharwood Brian S 🇺🇦🇺🇦🇺🇦 (@bsharwood) reported

    @benlucier @TELUS The cost of processing cash is infinitly higher. If customers mailed cash in envelopes it would certainly bog down their billing department much more than running Cc spreadsheets. (Small bills too)

  • FlamesFan403 🔥🔥🔥FlamesFan403YYC🔥🔥🔥 (@FlamesFan403) reported

    @girlieishtomboy @TELUS They only made $4 billion in 1st quarter of 2021! They must be damn near bankrupt at this point!