Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New-Richmond, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Lamont
(@Jon_Lamont) reported
@Mark_Goldberg @MobileSyrup It's not about pricing. Telus filed an application with the CRTC in Aug. to add credit card processing fees to bills. A decision is expected on Sep. 29. The story highlights customer frustration with Telus over the added charge (maybe because their bills are already so high)
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Beelzebubba
(@BeelzebubbaESQ) reported
@TELUS why do you ******** still knock on peoples doors? Can you think of any other company that does that? Rude.
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Wayne Moriarty
(@editorinblog) reported
@TELUS your credit card fee deeply sucks. Think I’m going to start paying by cheque and will drop my home and mobile accounts as soon as the terms end
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Braunson Yager
(@braunshizzle) reported
@TELUSsupport I'm not able to login to my account, when it says to use my Telus app for a code, the code area just says "... we couldn't retrieve your codes, try again." yet never works.
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MH
(@ccddhhmm) reported
@brantjaysfan420 @gollywog1963 @theJagmeetSingh I take it you’re not very knowledgeable in finances, economics etc. If you were, you would know that smart investors can make lots of money. PP has always been a hard worker. As a child had a paper route. Telus as a teen, had his own company. But hey U hate PP so he’s bad right?
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TELUS Support
(@TELUSsupport) reported
@erimegsmom Hey Kathleen, to avoid roaming notifications, you can set up the Network Mode to Manual - TELUS, from the settings of the phone and keep the data roaming off.
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Sydney Ball
(@sydneyyball_) reported
@TELUS you’re greedy mother fudgers. Loyal customer for years, now getting charged an extra 1.5%. You will be losing my business. This is outrageous considering your massive profits this past year.
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Shaggy
(@Shaggybdoo) reported
Been trying to call @TELUSsupport @TELUS for days, get put on hold as I wait for an agent for 90mins until the call cuts out. Being told I will be given over to a collections agency for billing on a service I never received nor used.
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anyanka~decides on felony or ice cream in the car
(@quitabunnies) reported
Damn near 3 hours on hold with @TELUS would like like my paycheque now.
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Tyler
(@Felandro89) reported
@telus @telussupport Been a customer for 20 years faithfully. After you trying to Nicole and dime customers with this new credit card fee I will forever be removing my services and you will lose out on thousands over a 1.5% fee. Good job on your business sense.