Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 11/26/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmberMcKain88 Amber M (@AmberMcKain88) reported

    @TELUSsupport @TELUS Despite some challenges with Telus, tech support and customer service, I was connected with a success manager who made me feel valued, appreciated and supported. Thanks for making it right.

  • B0Ob_bee 🔞 🦸‍♀️ 𝕊𝕦𝕡𝕒 ๒๏๏๒ ๒єє ( • )( • ) 🐝 (@B0Ob_bee) reported

    @CanadianOwl92 @TELUS @Rogers Thats annoying that they don't support the watches

  • RyanHauck7 ↘️🧘‍♂️The Jedi🃏 ↙️ 🛰 Streamer and Creative✍📖 (@RyanHauck7) reported

    anyone else in ontario having issues with cellphone service?? I'm with @TELUS

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @TELUS @TELUSsupport he has tried phoning Telus and could not get ahold of a human person to help him

  • manu061090 Manu C George (@manu061090) reported

    @TELUS @TELUSsupport bought a phone from you guys on 24 months contract and never received the Customer Service Agreement, I am in need of the CSA for an insurance claim and your customer service is not able to provide the same,worst customer service ever received from a provider

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @TELUS can you get someone to phone my Dad to explain how to get his TV working with his remote? He’s old and cannot figure it out and we cannot help him as we do not have or understand Optik TV

  • JazmineKhan Jazmine 🏳️‍⚧️ (@JazmineKhan) reported

    Counting the minutes until my Telus contract is finished so I can leave this god awful company

  • RyanVoutilainen Ryan Voutilainen 🇨🇦🇫🇮🇺🇦 (@RyanVoutilainen) reported

    @Brad604 No issues for me with Telus

  • achek1720 Achek1720 (@achek1720) reported

    My business has been left virtually inoperable going on 5 days. Living at my shop post surgery and now having to cancel my vacation last minute all thanks to an admittedly "error on their end" by @TELUS @TELUSsupport with no resolution in sight Thanks for telling me to be patient

  • JoshuaKnaak Joshua Knaak (@JoshuaKnaak) reported

    @Kamscan I’m with Telus and have been having ongoing issues for about a week.