Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 03/22/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Yesterday and today...this nice manager from Telus has been helping me return this Samsung. Today I got good news from the Telus store when I went to drop it for repair, she said the S20 has major issues ppl have been complaining! IPhone it is. 👏🏽 I'm done with Samsung.

  • yycnishant Nishant 🇨🇦 (@yycnishant) reported

    @Crackmacs Telus - over 5 years now no issues.

  • timothyvh Tim (@timothyvh) reported

    @s_guilbeault Canadians pay some of the highest rates for cell data and Internet (from Bell, Telus, etc), whereas the "internet giants" are valued by Canadians. Want proof? Just look at younger Canadians who have never had cable.

  • gekido gekido (@gekido) reported

    @Gaohmee Depends where you live really. Where I'm at Telus didn't offer the higher end packages so we switched to Shaw. Prior to that we had Telus for years without issues. It's really Coke | Pepsi for the most part

  • jordanjrodrix Jordan Rodrigues (@jordanjrodrix) reported

    @telus is worst when it comes to service

  • JrdNR Raymond 🇨🇦 (@JrdNR) reported

    Telus is such a ******* joke @TELUSsupport don't tell me I get a waived cancellation fee to get me to sign up to a 2 year internet agreement, after I explicitly said I cannot guarantee 2 years as a customer, then ******* charge me $200 to leave.

  • nitwitschool Axinomancy (@nitwitschool) reported

    @michelleleeanna @TELUS Brutal. Maybe they should lose the 1970s-era street team and focus on having responsive chat so that it doesn't take 2 hours of my day to order a service.

  • ShifallyR Shifally (@ShifallyR) reported

    @Gaohmee I used Telus when I lived up there. No complaints And if you do happen to have a teensy complaint, they usually give you a percentage off for a couple of months.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @koodo if Telus has a 5G network, and they're your parent company, why don't you?

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.