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Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Quebec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in New-Richmond, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tilbaygeoforce1
    @TilbayGeoForce (@tilbaygeoforce1) reported

    @Motomom128302 I know someone that has the Doorbell alarm set to ring when someone comes down his long Driveway. I believe Telus set it up. I can check when normal people get up, if you like.

  • Stasher_BC
    Chris Istace (@Stasher_BC) reported

    Home internet plans are a bit bonkers on how much it costs. Didn't notice that my 2yr promotion exprired on my Telus fibre internet and it jumped to $204 after fees & taxes. Logged into online portal and dropped it down to same "new version" plan for $135/month. Feels expensive

  • MaximusTrajan23
    RaiderMax23 (@MaximusTrajan23) reported

    @malcolm8 @TELUS @Novusnow Lol. Ok you can find out for yourself. I had NOVUS for 7 years, and I loved that service. Best I’ve ever had. The fastest they could give me tho, was 300 because they don’t do faster in non-residential buildings, so I switched to Telus. I hate Telus but I got the 1 gig now.

  • LuSiQu4
    D Lambo (@LuSiQu4) reported

    I know it's almost a lesser of the evils situation, but who do you have for a cell phone provider and what do you like/ dislike about them. I am currently with @Rogers and that down time left this rural girl a little 😬. I have a @TELUS hub for home internet (which can be hit or

  • cyclicallysynic
    cyclically cynical (@cyclicallysynic) reported

    @mgeist Rogers is bullshit. A product of effective lobbying garnering itself protectionism. They, along with Bell and Telus have shattered the concept of fair market competition or service. Disgraceful!

  • MahrukhImtiaz8
    MahrukhImtiaz (@MahrukhImtiaz8) reported

    @TELUS had a horrible experience with Telus customer service today. The reason I chose a big company was so I can get better service and not worse. Shopping for new cellular companies now. #PhonePlan

  • ryantyke
    Wine Guy (@ryantyke) reported

    @TELUSsupport hi Telus. Our internet is down. Any outages in #yeg?

  • gomindshine1
    colleenm (@gomindshine1) reported

    @this_is_JF @Tracytms Signed deal with Telus and Huawei to develop Canada's 5G broadband too. JT had to cancel it.

  • MaximusTrajan23
    RaiderMax23 (@MaximusTrajan23) reported

    @malcolm8 @TELUS @Novusnow This was literally 6 months ago, and I highly doubt they made such a change in that time, because they would have tried to keep me as a customer, but they said they were not big enough to do it in the foreseeable future, and somehow I doubt you have the facts.

  • alpendamon
    Michael Damon (@alpendamon) reported

    @westcoaster234 @raygaurca @TELUS Any amount for letting a bank have your money is top level ridiculous. Is a $20 monthly service fee in the normal range? No credit unions?