Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 03/05/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • johnb45_reid John Reid (@johnb45_reid) reported

    To telus I am paying for not connecting to your service with my mobile phone. I keep getting the nuisance messages to connect to your service. It is a redirect message and you should be able to stop the redirect to telus msg. Please fix this and stop sending me to support.

  • TapSnag Tap Snag (launching in July 2023) (@TapSnag) reported

    @ChlanJen @SpaceX We ordered online, they have a special for Canadians as of this post, and it arrived by Purolator BEFORE our Telus installer arrived. Of course we cancelled the Telus. I mean, 290 mbps compared to 25 by Telus??? The Canadian internet groups should just close down.

  • trailhawk2013 Jeep Cherokee (@trailhawk2013) reported

    @RachelNotley Bull💩💩 it’s already there but the companies won’t update their equipment and put too many on a tower. There needs to be accountability. They promise speeds “up to” and that’s how they get around. Charge huge monthly fees and no service. Just like Telus Mobility.

  • owndestined viren scrolling stars (@owndestined) reported

    @TELUSsupport Hey Telus, my calls and Data cellular service is very spotty in Gatineau area near Louis chapagne and St raymond line. Barely i can call and use internet services. I have tried to chat with agent on My telus app and later booke appointment for 4:30. 1/2

  • Rizathelord Rıza (@Rizathelord) reported

    @TELUS Hello. I am a Kodoo customer. I got a call from scammers and they said we call from Telus for promos. How can they get my information? Is that easy to steal costumers informations from you?That made me scared, I can change my operator. I see a huge security bug here.

  • theogroman BellasRoman (@theogroman) reported

    @TELUS I think it’s disgusting that I am trying to inform you of a late payment and it’s the HARDEST DAMN THING TO TALK TO A LIVE PERSON LIKE HONESTLY

  • oddy4real Highwayman (@oddy4real) reported

    Asked @TELUS to prorate a payment for me (for some instalment) and they wrote it off instead. My best service providers in this country.

  • phronk Phronk / https://mastodon.online/@Phronk (@phronk) reported

    Got an email about Telus taking over my internet provider, and a minute later my internet went down.

  • TAjaltouni Thierry Ajaltouni (@TAjaltouni) reported

    Moving to @TELUS as a small business client has been anything but smooth. The list of glitches, issues and unnecessary admin hurdles keeps unfortunately growing. Today’s issue of the day: I no longer receive texts from the CRA to log into my account. This is frustrating

  • coachworth Jonas Worth (@coachworth) reported

    @TELUS Officially the worst customer experience in Canada. You added a TV contract I did not order, charged me for the 4 days it was active, & now ask me to return TV equipment I don't have!!! You can't update my contact info either & I'm a mobility client!!! Abusive! #Telus