Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 12/28/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CCmmandrInChief Wynn Thornton (@CCmmandrInChief) reported

    @TELUS Yeah, US privacy and data protection laws are ****—but I have to figure this behavior is illegal in some nations!

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @Shawhelp Trying to get a hold of your "tech support" for over an hour now and you seem be dealing with thousands of others with lousy internet service. I'm using my @Telus 5G iPhone tethered to my laptop to Tweet.

  • susubee7733 susu (@susubee7733) reported

    Telus:current message. The late shows are not available. They are at least scheduled but why this seeming breakdown so many times. Different problem every times. Some of us want to skip to Shaw. Maybe donate want to, but have to.

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.

  • derrylm Derryl Murphy (@derrylm) reported

    @KikkiPlanet Telus asking me time and again to buy their security service is ALMOST as futile as the J-Dubs I met doing door to door when I lived in Utah. But I felt sorry for the J-Dubs, & having had relatives screw over other relatives while in that cult, that's saying something.

  • EASTERSORENSEN1 EASTERSORENSEN (@EASTERSORENSEN1) reported

    Please if your contract is up do not renew with TELUS and reference the reason as the fee. The deals are the same across the board and all the big 3 are equally bad in service so might as well try to send a message with your wallet.

  • ronh_pm Ron J Hole (@ronh_pm) reported

    @WhitecapsFC I will support the #whitecapsfc, but until #TELUS starts treating its unionized workforce with respect, there is not a hope in hell you will ever see me in a Telus branded jersey.

  • susubee7733 susu (@susubee7733) reported

    Telus phone number. Down again.

  • Van_City_VC GreedyCapitalistPig @31440 (@Van_City_VC) reported

    @WhitecapsFC Adding more red…was never a fan of red numbers…is not great but I can live with it. All white looks better than I thought it would. Didn’t realize how dull the Telus font was when you don’t have the stylized T beside it. Better than Raindrops 😬

  • TwittleAir Air 🐳🐋 (@TwittleAir) reported

    @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good