Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 21: Problems at Telus

Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Hasnain (@Hashu74) reported a minute ago

  @malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".

• Jeanie Gartly (@JeanieGartly) reported a minute ago

  @dinnerwithjulie @TELUS I would never accept doing this either. If I ever do then I would leave the store and go somewhere else also. That’s beyond ridiculous. I expect customer service with all I pay monthly for any plan. And our data plans here in Canada are still beyond believable. 😬

• Brian Losie (@Lowseas51) reported 3 minutes ago

  @katekorte Try Telus Health My Care service. Basic physician consults are covered by PHN.

• WhoseBacon (@WhoseBacon) reported 4 minutes ago

  @edmontonjournal @TELUS Telus has the worst connection ever. And they throttle your bandwidth constantly

• K-Mac-N-Cheese (@SpinHoopRun) reported 14 minutes ago

  @dinnerwithjulie @TELUS Best of luck with Shaw. Terrible service outside the city and the 2 GB of data won’t last long. I live near the edge of the city and often was considered “roaming”, burning up the 2 GB nationwide in no time.

• Jessica.Elisabete (She/ Her) (@Jessy_Elisabete) reported 15 minutes ago

  @TELUS @TELUSsupport you guys have such ****** customer service, I can’t upgrade my phone over the phone which is absolutely ridiculous. I never been frustrated with you guys that I’m at the point of taking my business else where.

• Paul (@Paul05053660) reported 16 minutes ago

  @Jennife60434825 @edmontonjournal @TELUS Sounds like poor planning on your part. You need the government to do everything for you?

• Slightly Drowsy & Still Masking (@snapthennap) reported 17 minutes ago

  @dinnerwithjulie @TELUS Because they can be. No incentives to be competitive or be customer oriented.

• LizMiller (@VILifeCoach) reported 18 minutes ago

  Wow @TELUS @TELUSsupport tech supposed to come today for install. Person takes time of work and an expense cab to be there and 2 hours after the appointment time it is canceled by text? Fix your service model!

• Lytzki (@Lytzki) reported 18 minutes ago

  @Heyheydownthes1 @TELUS @snarkivarius can you help with this?