Telus outages and service status in New-Richmond, Quebec

Problems in the last 24 hours in New-Richmond, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vancity (@Justconstantwon) reported 5 minutes ago

  @TELUSsupport My smart wifi hub that was sent out to replace my existing modem after I've upgraded to the gigabit service was sent using incomplete address information and Fedex is saying only Telus can change it. Quite disappointed in the Home internet upgrade process.

• 
  Canadian❤️ (@SoNaCanada) reported 6 minutes ago

  @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching

• 
  Robert Duval 🇨🇦 (@Cessnadriver50) reported 8 minutes ago

  I am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.

• 
  Ray Gaur (@raygaurca) reported 9 minutes ago

  We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Episode 9 (@parodycab) reported 10 minutes ago

  @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

• 
  Old Dad (@OLDDAD2024) reported 10 minutes ago

  So i paid my telus bill just now by phone. When the computer asked “Is there anything else I can do for you today?” I said you could rub my feet. “I understand you want to look into upgrading your service plan.” WTAF? If you don’t understand my answer, say so. Don’t freak me out.

• 
  Andrew Dyck 🇨🇦 (@ZeroInputGaming) reported 13 minutes ago

  @TELUSsupport My Telus account login screen says my account has been cancelled un- beknownst to me and that I would have 90 days before I would no longer have access yesterday, today I can no longer sign in. I don't know why it was cancelled with 3 lines on that account.

• 
  K (@KevinInAbby) reported 14 minutes ago

  @TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!

• 
  Up State Canadian Girl. (@magun_c) reported 16 minutes ago

  @BlondeBigot11 @420BeefNutz this has been a long haul for this to be happening faster, meaning when i did work, it was always number 2 candidate on the second short listed candidates and quess what never got the job it was always the other person who was not Canadian. I will say it was CN rail, telus, and other big companies who I applied.

• 
  Sharon Audley (@whistlersharon) reported 17 minutes ago

  @TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.