Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 01/09/2026 07:40

January 09: Problems at Telus

Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HALSEYSHEAVENs 🩸audrey (@HALSEYSHEAVENs) reported

    The Telus remote is ****.

  • Hal_Hickey Hal_Hickey (@Hal_Hickey) reported

    @TELUSsupport Dear Telus, I am on hold for phone support for a while now. I don't have much time to stay on the cell waiting for an agent. My landline suddenly went down in Ladner this morning. No changes have been made, nor have I touched any landline connections. Please advise.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport Oh look Telus is sending me bill reminders, increases the price by $30, and has yet to even provide me with adequate support to get my phone working. 3 weeks and counting.

  • melanie_sbuna55 Melanie 🍁 🕊 🇨🇦 (@melanie_sbuna55) reported

    @GlobalBC Hey Global, do you know anything about the problem with Telus service morning?

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport I bet Telus would make the winner run through hoops for a year and still not give them the prize. At least that's my experience so far. Anyone thinking about joining Telus should RUN. 3 weeks no working phone, they send me a bill, have to explain the issue 8 times, no help.

  • Kelzuncut Kelz Walker (@Kelzuncut) reported

    @ShaniCares Girl I get those calls EVERY DAY! I have so many number blocked. It wasn’t this bad when I was with Telus.

  • HeatherPaddle Heather Paddle (@HeatherPaddle) reported

    Another fake text on my cell phone telling me my Amazon account is suspended for too many log on attempts. The other day it was Netflix. Sick of Telus not being able to control this crap. I've unplugged my house phone for the same reason

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS @koodo @TELUSHealth What is the email address of the CEO? Terrible cell service for 6 months and nothing is getting done to replace tower that is down

  • glenwilford glen wilford (@glenwilford) reported

    @Drewmaq @dangotoole Same here been with Telus since the late 80’s got rid of land line. Cell was good for years. Then terrible. Changed to Rogers this year all good.

  • mattdagley Matt Dagley (@mattdagley) reported

    @AwesomeBiota I use Telus. Same network. Maybe it's my iPhone.