Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 02/10/2026 03:45

February 10: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryKiefl Barry Kiefl (@BarryKiefl) reported

    @MAP_Canada Big tech (Google, Facebook, etc.) have taken ad revenues from traditional Canadian news outlets but the ‘delivery boys’ for Google/FB are internet companies like Bell-Rogers-Telus. Should they be providing more, direct financial support to local news?

  • HeatherBadenoch Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • queenshadows_ allie🍍 (@queenshadows_) reported

    @iSmixie wait telus has internet wtf? bell doesnt work in ur area?

  • soormapunjabii Maan Saab (@soormapunjabii) reported

    @TELUS @BlackHealthCAN Worst experience👎🏼👎🏼👎🏼👎🏼👎🏼

  • toms_be Be Toms (@toms_be) reported

    @TELUSsupport is a verbal contract made between a customer and a Telus agent legally binding? Telus is trying to walk back on an internet + tv offer made by a loyalty agent

  • midnightwolfyxo 🌔||Cassie||🌖 (@midnightwolfyxo) reported

    @Bell really needs to do a huge overhaul on their customer service. Can’t wait until my contract is over so I can go back to @TELUS

  • AwakeRubes RubesAwake (Robin) (@AwakeRubes) reported

    Huawei has already installed 5G equipment in Telus cell towers across Canada. Employment and Social Development Canada made Telus sign a non-disclosure agreement regarding the extent of existing Huawei 5G network operations in Canada.

  • farhan4real Farhan Ali (@farhan4real) reported

    @TELUSsupport How can Telus Diaconnect and Cancel My service !! Was in a middle of meeting and customer service has no idea Who or why it was canceled!!.

  • ADaoist Anti-school teacher (@ADaoist) reported

    Looks like I'm done streaming for a while. @TELUS is such **** internet you can't use it to livestream, because it keeps going down.

  • PassiveCndIncom Rob @ PassiveCanadianIncome 💰🇨🇦 (@PassiveCndIncom) reported

    @Scott35342155 know nothing about the Intel one but the at and t one should be good for them. But I always ask myself why ppl would buy them when $bce and Telus treat shareholders way better. Dividend raises and stock price growth.. =)