Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 01/15/2026 11:00

January 15: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsnippyloki 🧡💖🏳️‍🌈Celeste🏳️‍🌈💖🧡 (@mrsnippyloki) reported

    Is anyone elses Telus mobile data slow for them?? My phone data is so slow rn

  • alexthegrt hemm (@alexthegrt) reported

    @Bell I'm interested why there's an outage... this is why I'm not with telus

  • HillNikki Nikki Hill (@HillNikki) reported

    @akurjata Telus. Not working.

  • ClydeDoSomethin Clyde Do Something 🔴 (@ClydeDoSomethin) reported

    Nothing's got me closer to switching to @Telus than today's @Bell outages. why can't we get your service by piggiebacking off their competitors' infrastructure?

  • trustednerd Jessica Simpson❤️ (@trustednerd) reported

    UGH! Bell and TELUS are down. During the worst weather ever. Nice! :(

  • TheSheriffCNFT The Sheriff - CNFTs (@TheSheriffCNFT) reported

    @Jim46917298 @877PSBYTE6 Telus here, I'm not down haha. But the river 100m from my house my flood soon 🤷

  • ClydeDoSomethin Clyde Do Something 🔴 (@ClydeDoSomethin) reported

    @EdwinChung1 @TELUS @Bell Everyone I know on Telus has service. Bell is out.

  • goldenmulletman Greg (@goldenmulletman) reported

    @KellyKEditing No service here either, Telus, right in the city.... I can see a tower from where I'm sitting.

  • CoeurRegulus Regulus Coeur (@CoeurRegulus) reported

    @Hannah_Bananaz AND, public is not aware of any of this, or the fact that TELUS already has Huawei in their network...

  • kailnotkait K. (@kailnotkait) reported

    @feezandfriends Yep - having issues with Telus in North Van.