Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 02/07/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • truemadlove Dead Heart 💔 🇨🇦🇵🇭 (@truemadlove) reported

    Still on the phone w @telus waiting for another service personnel...transfered to a 5th person now. Don't these people take notes?? #Unbelievable

  • Swiftutube Swift (@Swiftutube) reported

    My wifi is broken. No video today 😐 Eat my *** @TELUS First missed day since M21 released what a joke

  • Larrytheburg Larry the Bird 🇨🇦 (@Larrytheburg) reported

    Went from @bell to @telus Been on LTE with Telus for two weeks now. Lots of complaints that I am breaking up during voice calls. So I switched over to 3G and bars went full (2 bars with LTE). Is TELUS LTE that bad?? @TELUSsupport

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.

  • duke_ref Duke Ref (@duke_ref) reported

    Hey! Our phone line is currently down at 604 882 1102, Telus is working on it.

  • Sean86055051 Eaglesfan🚨(0-0) (@Sean86055051) reported

    @Swiftutube @TELUS I never heard of Telus. Oh I forgot your in canada. Is it a “Good” wifi?

  • BCBoisvert Brian (@BCBoisvert) reported

    @TELUSsupport Telus resolved the issue.

  • 3Ralliart 30 minutes or its free ralliart (@3Ralliart) reported

    @Trainwreckstv Telus is the only one in Canada that’s gonna give you a fighting chance for upload speed. But unless you can get the fiber package it’s all garbage

  • thestevejin ¯\_(ツ)_/¯ (@thestevejin) reported

    the story just goes on and on w/ 3 technician visits, 2 talks w/ tech support managers. it's two weeks later, i'm on hold with telus loyalty (1hr now) to cancel my service & i've had to tell this same story about a gazillion times.

  • arkanamagi_writ Anya (@arkanamagi_writ) reported

    i have a dr appt by phone today and TELUS phone service has been dead for hours on my end.....hhhhh nothing ive done for troubleshooting like rebooting or resetting settings has worked