Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 03/26/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lenny_squiggy Lenny&Squiggy 🇨🇦🐈🐈 (@lenny_squiggy) reported

    @JaneFairfax13 Telus has been buying out dozens of health tech companies for decades.They buy the companies to acquire their customers often dispensing of some damn fine tech along the way. Loblaws/Weston are following suit. …truly surprised this hasn’t reached the anti competition police yet

  • SpartySmallwood SpartySmallwood (@SpartySmallwood) reported

    Went to cancel my TV package that we didn't like after 3 days, @TELUSsupport @TELUS cancelled my entire internet as well, fml.

  • peqs chibi fadista: feather-poke woman (@peqs) reported

    @knitmeg Exactly my situation: I'm also with Freedom and so get service, which I use for internet, but sldjaljdsald the calls I occasionally get vex me. And yes to this not at all being an issue. I have Telus on my work phone so to me it's, like, "oops, guess I can't work rn ¯\_(ツ)_/¯"

  • AllenRaph Allen (@AllenRaph) reported

    Musk is like a Saint, despite the claims; especially compared to Telus. Worst Canadian Telco who abuses their employees to the extreme--perhaps it was just me.

  • joshgosse Josh van Goossen (@joshgosse) reported

    @ryansdwilson Pretty sure Telus is moving to like $16/day. Glad to never pay for roaming again now that I’ve found Airalo

  • Neil_C_Swart Neil Swart (@Neil_C_Swart) reported

    @TELUSsupport what is up in Victoria? No internet, Telus apps don't work, voice assistant is no help.

  • StevenDolling Steven Dolling (@StevenDolling) reported

    @TELUSsupport @TELUSsupport just received another threatening email concerning my unused mobile account. I've tried numerous times in various forms, phone, email, in person to reach you people to no avail. The telus 'support' system sucks.

  • VolatileSky VolatileSky (@VolatileSky) reported

    "my dad passed away, I need you to remove his name from the account and to update the billing information." "That's too bad, can I upsell you a new internet contract? What carrier are you using for your cellular device?" Thanks @TELUS for being even worse than I expected.

  • Mrbubbliveca1 Mrbubb@live.ca (@Mrbubbliveca1) reported

    How can @Telus get away with providing half of their contracted internet speed? Then not be able to fix it in a timely manner, give you the run around through all departments and then try to charge you when you want to cancel it?

  • Wxle_ Mïïlo (@Wxle_) reported

    Telus is actually so bad