Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 12/20/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanBa27828786 Dylan Barry (@DylanBa27828786) reported

    @TELUSsupport Hi there, I am trying to reset my password for my telus mobility account, issue is I don't have reception as I'm out of the country. I cant receive sms or calls, also the log in link doesn't work (I've checked spam). Help?

  • LisaMT68 lisa marie (@LisaMT68) reported from Prince George, British Columbia

    @buffalomelissa @Sean_C_Larkin Amazon prime wanted 11.99 for a monthly fee plus buying channels here is expensive..well to me it is almost 5.00 for 1 channel.not worth it to me.our server telus optik was 226.00 for net n tv.called them n said fix it please dropped to 161

  • donny_motz Donny26 (@donny_motz) reported

    @MobileSyrup Telus 5g is garbage in bc dropped calls missed calls can’t wait for contract to be done

  • Cygnus_PTBO Cygnus|TU🇨🇦 (@Cygnus_PTBO) reported

    How is there another rogers outage. This company is so incompetent. Thank god my mobile is through telus rn

  • redeyewelder1 brent dube (@redeyewelder1) reported

    @westy6265 @RantalaArsi No it wasn’t the worse Spanish flu killed more and manny didn’t deserve to the $$ and never will pay back manny have never ever had a job and manny business still closed except if you big Corp stayed open and bell and Telus qualified why ????

  • bridgetschill Bridget Schill (@bridgetschill) reported

    @CDNLivingston @ehrinf Ours isn't too bad a few fields that we know of are dead spots. Anyone on our free that is Roger's is a disaster. We switched to telus which uses bell towers so far so good.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦🇧🇧🇺🇦 (@kj_ashby) reported

    @cooochyMeowMeow I would have switched after that last debacle. I’ve been with Telus for 7 years and have NEVER had an issue longer than 2 hours if even.

  • ColonelAngus17 Colonel Angus 💜 (@ColonelAngus17) reported

    What the companies like @Bell @Rogers @TELUS don't understand is that by the time you have to call them, you are ready to cancel the service. They get one or two chances to help you before you will just choose a new service provider who you don't have to phone for a while.

  • Fiberalpha Rob ( Bert ) (@Fiberalpha) reported

    @AnthonyLacavera Also you think Telus BCE Quebecor and Rogers are just going to sit ideally by and let their cash cows be slaughtered? That's funny. Few bucks here and there and problem solved.

  • gruneantu seb g (@gruneantu) reported

    @Rogers whats going on, cell service down again? in Halifax NS this level of incompetence is mind blowing, maybe start hiring competent people rather than filling quotas. I will sent you the bill for my prepaid telus phone card.