Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 01/21/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raysonable raysonable (@raysonable) reported

    Telus International is hiring for Customer Service Representative - Vietnamese Speaker - At least 1 year as CSR and fluent in speaking the language. - Amenable to work onsite 100% and shifting schedule. - Fix weekends off - 80k salary package for new applicants

  • ChelseaMLVC LonelyHunter (@ChelseaMLVC) reported

    @TELUSsupport I keep getting sales calls offering me packages for tv, internet and mobile for new customers even though I’m already a Telus customer (and have been for 20 years). Any way for me to get these calls to stop?

  • catswarm melanie (@catswarm) reported

    @TELUSsupport He said that the equipment Telus supplied to us wasn’t meant to support fibre optic speeds, so we’ll never get the speed we pay for unless we wire every device in. Didn’t even look at the doorbell despite multiple requests from me.

  • F_r_a_m_e_z_y Frame (@F_r_a_m_e_z_y) reported

    @TELUS @TELUSsupport Hey Telus, Ive been a loyal customer for a few years, automatic credit card payments. A provider called and offered me a better plan. It sucks that I felt I wasn't taken serious for a proper account review. #LostCustomer

  • Adam_James22 adam mcneilly (@Adam_James22) reported

    @Nabatron @Sportsnet There's the issue. They rely on the internet to deliver your feed so there are latency issues. Shaw usually doesn't have those issues. Having a group text with people on Telus is hilarious.

  • OD_3 OD🎬🇨🇦 (@OD_3) reported

    .@ShawInfo Internet is so freaking bad. I lose connection every day at 2 am. Can't wait to go back to @TELUS fibre.

  • CaptPatrick01 Patrick Lloyd (@CaptPatrick01) reported

    @PCBuildingSim After all the **** Telus put me through these last couple years, I would not put it beyond them to wrongfully treat Epic's communication requests to my computer as malicious.

  • Ow_My_Back_ Chris Loewen ♿️ (@Ow_My_Back_) reported

    This has to be the 5th or 6th time Telus cellular service has dropped out. Now it just says TELUS with no bars at all. I’m paying for this ????

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @max63094 @TELUS I want to be clear that this has been a problem for YEARS but it was the last straw when I couldn’t even load 1 page to check power outages. Our community has terrible service. I can’t call my mom from my house unless I have wifi enabled calling on. A tech is coming out by Fri.

  • jethrogibbs22 Andrew McNulty (@jethrogibbs22) reported

    @TELUS After talking to 4 agents many of which were very rude and a manager who was also rude and not getting your issue resolved