Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 12/21/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KpHeaney Kevin (@KpHeaney) reported

    Anyone else having phone issues with @Telus and or @koodo today?

  • AdvocacyJust Just Cause Advocacy (@AdvocacyJust) reported

    @TELUS Extremely disappointed at the level of service I got! I’m a customer of 20 years with 3 lines. So sad to see your reputation going down the drain

  • RyanMorasiewicz |2yan (@RyanMorasiewicz) reported

    @cinjon5 @lithohedron @GordDawg You should always try to call 911 even if you don't have a signal. 911 calls go to any cell tower in range, not just your network. Ex. you're on Telus -no signal since no Telus towers in range. BUT if there is a Rogers tower in range, you call 911 and you will connect to that one

  • philflegel Philip Flegel (@philflegel) reported

    Really appreciate your fast response @TELUSsupport NOT. Work from home, NO response to my tweet and NO @telus technician until SUNDAY morning. Great Service NOT #sofrustrated

  • CarmYeg82 Carm C. (@CarmYeg82) reported

    @TELUS is the worst for letting spam calls through. Every day, multiple times a day, I am getting spam calls. So frustrating!!!!!

  • maginnis_eric Eric Maginnis (@maginnis_eric) reported

    @TELUS The fact that it’s so inexpensive. Oh wait. Never mind.

  • Bighittspredic1 BHPGaming (@Bighittspredic1) reported

    @TELUS Terrible internet service In my area Constent disconnections On wifi You guys need to get on the fibre installs in Calgary Alberta north east area come on been waiting a year Overpriced low quality service Thanks

  • kyledziwenka6 Kyle Dziwenka (@kyledziwenka6) reported

    @TELUS I have 1 bar of service 90% of the time

  • heiashleyy cooperashley h (@heiashleyy) reported

    @deanblackskull @TELUSsupport @TELUS I didn’t even see this! I called and complained that we shouldn’t be hit with a cancellation fee if it’s due to them not offering our exact service at the new address. It took reaching a few different people before they set the cancellation and waived the fee

  • a_taubverte 🏴Ⓐ📰🏳️‍🌈🏳️‍⚧️⚥=|🧾💉va2xed😷🌬4th🌊🦠🕳🎈 (@a_taubverte) reported

    2/ oh well, I’ll never subscribe @Rogers once again after expired prepaid plan expired early-mid 2010s. **** audist @Bell monopoly after takeover of MTS (Manitoba Telecom Services). i’ve been proudly subscribing to @TELUS🤘🏻