Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 03/24/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dolsiope george22 (@Dolsiope) reported

    If young don’t have to use @TELUS then don’t. Worst internet service provider and support on this planet. I’ve been with dodgy internet for 2 weeks and nobody seems to care after endless calls and a visit from a worker. They don’t know how fix their own issues.

  • timothyvh Tim (@timothyvh) reported

    Just a suggestion @TELUS: give your customers with broken internet (e.g. broken fibre optic cable, like me) a loaner LTE hotspot. Would be great for goodwill and help customers out! Likely limited cost to you too. @TELUSsupport

  • Marguerite_HBC Nancy Marguerite Anderson (@Marguerite_HBC) reported

    @TELUS @TELUSsupport I don't think your marketing plan is working. I answered the phone, saying Telus Please Stop Phoning Me, and your telemarketer hung up before I even finished the sentence. Give it a Break: Its not working.

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported from Trochu, Alberta

    Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Piece of **** @TELUS Optik TV signal is down AGAIN for over an hour. Got a tech on the phone who got the signal back and then he rebooted the system and the Optik digital box has been "taking a moment" initializing for 15 minutes. Wonder how many hours it'll take this time.

  • Alex_Everatt Alex (@Alex_Everatt) reported

    @CraveHelp I subscribe to Crave via Telus (Crave Theme Pack) and now I can no longer watch Crave on my LG TV. I'm on phone with Telus but they don't understand what happened. Please provide support.

  • happyfinko Dee🦊🇨🇦 🌸Proud Albertan🌸 (@happyfinko) reported

    @ColumbiaBugle One of our providers (Telus) in Canada tried to go woke , many customers & Business's called to cancel, they apologized within a week on the news after losing many customers.

  • abdezbinabdul abdez44 (@abdezbinabdul) reported

    Just started using Telus 2 days ago and I'm already experiencing shortage.... What's happening @TELUS @TELUSsupport fix your data 😕

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • DaivdTweets David Mercado (@DaivdTweets) reported

    @Kronman590 @Novusnow Telus, Shaw, etc. also experience these type of outages too (especially Shaw). I guess we can agree no one is the best and everyone sucks like the rest of this capitalistic world