Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 03/04/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • angelena_12 Angie Liu (@angelena_12) reported

    @Shawhelp not impressed w/ loyalty. I've had many issues & contemplating changing to Telus after 10+ yrs of being with shaw. No great promos, offered to call me if something comes up? What!? Offering me free stuff I don't need isn't value. #GoToTelus

  • Bhaaaby_Brown Sọrọ Sókè (@Bhaaaby_Brown) reported

    Telus bout to wonder what’s going on cause i have 50gb and every month never go past 10gb. This month I’m almost at 20gb and i used 15gb of those in the past two days 🤧

  • raydeeoh_ chelsea (@raydeeoh_) reported

    As a new customer, I am livid! You are not fulfilling the agreement of contract @TELUS and no one can give me an answer of where this TV is. Can someone explain why it is taking so long but I can buy the same TV today at Costco! What’s taking so long!

  • jess_2728 Jess C (@jess_2728) reported

    @ClaudiaBDesigns @TELUS Mine too!! Hoping they fix it soon 🤞🏻

  • angie_abdou angie abdou (@angie_abdou) reported

    @ehbsea @TELUSsupport I’m getting same email. Twice today I got emails saying that my My Telus account was locked because of more than five attempts to sign in, but I’m not attempting to sign in at all .... (and account is locked - just checked).

  • CoffeeIsAFood Todd Nivens 🇨🇦 (@CoffeeIsAFood) reported

    Middle of a board meeting at noon today: 1. Zoom crashed, 2. Telus crashed, 3. my cell phone crashed as I was texting my board chair to try and figure out a solution. Solution: went home to finish work, bought new phone this evening, opened cold beer before supper.

  • raydeeoh_ chelsea (@raydeeoh_) reported

    Hey @Shawhelp are you interested in a new customer? Can you help me with my TV and internet and give me a better rate and service than Telus has given me?

  • Backwards_asian QWWUPP (@Backwards_asian) reported

    @TELUS literally the worst internet provider on the planet

  • ebilodea Etienne Bilodeau (@ebilodea) reported

    @Telus how come you offer $50/month for 20gb for new EPP customers but only $63/month for existing ones? I have been with Telus for over 12 years, where's your loyal customer appreciation?

  • J_Coxy78 John Cox (@J_Coxy78) reported

    @Fidomobile just finished a webchat. Was looking to revamp 3 lines + hardware set up. Sadly, as an 11 yr loyal customer your offer was $600 more over 24 month vs offer from Telus. Any chance we can make something work to keep me for 2 more years so we can celebrate 13 years!