Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Quebec
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New-Richmond, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Salem_sinner (@inkedgoddess32) reportedhow much do I hate Telus Internet well let me tell you it is the bane of my ******* existence!!! Not only were they supposed to switch me over to optic fibre so that my ******* Internet actually works. But the technician never showed up….
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*** a pigeonhole, I'm a night owl, dis a diff mode (@Keesh246) reported@TELUS do y’all have a high speed unlimited data package? This cut in half **** is a scam.
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Natasha (@trufflenerd) reportedAny alarm company recommendations? Mine has been bought by Telus and I still haven't forgiven them for being terrible.
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Forest’s Edge.🌳 (@forestedge_lot3) reported@CBCAlerts No problem, I’ll take Telus off my list of potential service providers.
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Jo Lawrence (@JoLawrence19) reportedA senior in my family got a suspicious e-mail they originally thought was from Koodo. Concerned that info had been compromised, tried to get help online and in store. No help was given! So disappointed. (Posting on Twitter as can’t find an actual person to talk to!) #koodo #telus
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Lee (@leepalisoc) reported@iPhoneinCanada Good, I hope this won’t go through in December and like ever. “Recover” my a**. 🙄 You have great service @TELUS and I am truly happy with it, but dang, y’all are greedy af.
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Ian Hector (@Hector5Ian) reportedI am not a happy long term customer with Telus. The additional fee for credit card users is totally wrong. Looking for cell phones and plan soon , looking elsewhere.🤬🤬🤬
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compulsive observer🤡 (@ChloeLum) reportedSketchiest customer service ever. So I ordered a new phone 9 days ago, paid for it, got the bill but still no sing of the phone! I call @TELUS customer service, wait over an hour on hold, am told my order got canceled due to a glitch &I will be refunded but I have to reorder.
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedTypical @TELUS out to get the most money out of it's customers ! They are adding a surcharge for using Credit Card ! WTF ! isn't bad enough they over charge for crappy service and now want more money ! Only in Canada !!! @TELUSsupport @telusmobility
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Roger Bakes (@roger_bakes) reportedI am a #Telus client who pays a monthly charge for long distance calls from Alberta to England. But when the service was not working the long distance operator was of no use. When my family member died without my reaching her, they offered no apology and showed no concern.