Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 10/24/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gildaspacca GD (@gildaspacca) reported

    @TELUS @ExcellenceCan Telus/ADT team, unable to talk to anybody about an ongoing issue with the system, ADT was always there when you needed them, Telus hungs up on you everytime after long holds, nothing excellent about their service

  • digiwonk Aimée Morrison (@digiwonk) reported

    I guess tomorrow we call the police to compel Bell to share information with Telus so Telus will terminate the “new” account using husband’s stolen phone number, a key that is being used right now to keep us from locking down our accounts?

  • RfSbreds Renaissance Farm Saddlebred Horses (@RfSbreds) reported

    @Telus tech was here, satellite tv is working again but he’s saying there is a $150 charge for him being here. The problem came from them putting a dish in the house roof but they expect us to pay for their screw up. Was told on ph yesterday No Charge so let’s see how this goes.

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    @BrelleEra @TELUS Yup. Not happy. Stuck in a two year contract now paying over $200 a month I never ever agreed to.

  • S_D3ol S DEOL (@S_D3ol) reported

    @Bell_Support called your customer service line and was told by your rep that they don’t care if I am happy with your service. When asked to transfer to sup, transferred to irrelevant team member. Care to explain? Feeling bad for switching from @TELUS @TELUSsupport

  • BrelleEra Northern Belle (@BrelleEra) reported

    @FuckTrudy @TELUS This is the downside of corporatism. A small little group owns all the resources for cellular, internet & cable service. There is no legitimate competition & they basically all conspire together to set the prices astronomically high while offering peanuts as “signing incentives”.

  • pardeeprojra Pardeep Choudhary (@pardeeprojra) reported

    @TELUSsupport Princess Elena, your manager, called me and she gave me her extension to call her back after technician goes back. I am trying to connect to her but not able to connect. Telus sucks

  • sheryls79820868 sheryl spencer (@sheryls79820868) reported

    @MedicineMatters They would slow the complete demise of public healthcare and @bcndp couldn’t fulfil their promise to Telus ‘health’

  • Bagnuts2 Bagnuts (@Bagnuts2) reported

    @FuckTrudy @TELUS They are all getting bad. You call to cancel and they tell you they won’t unless you pay a cancellation fee you were never told when you signed up. It’s actual extortion. @TD_Insurance

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    Lesson learned. NEVER EVER deal with @TELUS I left Shaw and signed up with them for internet and TV and they have done nothing but ******* around and charge me more money that I NEVER agreed to. Been dealing with escalations for over a month, who are now straight up ignoring me.