Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New-Richmond, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Call me Sully
(@paul__sullivan) reported
@CCTS_CPRST For the second time in a month, @telus has dropped service for a significant portion of its subscriber base, this time for ~11 hours for much of southern & central AB. No acknowledgement, no explanation, no accountability. Where is the oversight?
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Hannah 🏴🇨🇦
(@Han_Marshy) reported
@Alex_Micati I had the options of Bell (which I had to get as was originally using Katie's old phone) or Telus (more expensive. I was originally going to have to pay $25 and mot $20. And more people whinge about Telus's piss-poor WiFi coverage. We have a Telus WiFi box and it cuts out.
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Treatz420
(@Creecepticon) reported
Oh man I left my telus hub downloading New World forgot to use my wife's Xplornet gone since 2pm got back at 10 and it's only at 10gb. Damn not til tommorrow I guess
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Andrea Huncar CBC
(@andreahuncar) reported
@TELUSsupport hi Telus I have been on hold for over an hour looking for technical support
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la brebis galeuse
(@jullyauau) reported
i'll never buy another phone with @TELUS again! 1 week waiting a tracking number and nothing yet!! their support just say "call us", i bought it on line, i dont want to call anyone! terrible support @TELUSsupport! i dont even have an estimated shipping date. I totally regret it😭
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Horgan reads Joyce
(@robohorgan) reported
They paid him a big Telus sign in a three-year agreement — unanimous agreement — that we had such power. I didn't see this appalling 1/4
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𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
... Then, at the new provider, I had to wait on the phone a HALF HOUR with Telus tech support, answering question after question, so they could release the number!...
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dr. order hate account
(@akitavirus) reported
i'm with shaw but she's with telus so she's getting nasty ******* lag which afaik as a result of the outage here
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Amitabha
(@amitabh2014) reported
@FidoSolutions Flew YYC to Toronto sept 4. Fido sent email I'm roaming. Told them - no, I am not, so don't charge roaming. "Ok, call us next week". Tried today, past billing cycle, bill is $0.0. "Why"? Ask Jack - not updated yet. Terrible service, don't use it. Considering Telus.
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KHURRAM MATEEN
(@kmfirewall) reported
@TELUS called support waited 30 minutes for someone to answer the phone, he listened to my concern about overbilling told me to hold ,never came back for next 10 minutes and dropped the line never bothered to call back now calling again and waiting- thank you TELUS