Telus

Telus Outage Report in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New-Richmond, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New-Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New-Richmond, Gaspésie-Îles-de-la-Madeleine, Québec 12/24/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bryan_worobec Bryan Worobec (@bryan_worobec) reported

    I spent about 8 hours over two days on the phone between TELUS, Microsoft, and some sketchy-as-**** company called Boku which apparently was the middleman in the transaction. As far as I can tell, this is what happened:

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Let's start with issue 1. I was told that to move my mobile accounts from my small business to my personal account I had to literally risk death, and there were zero alternatives Telus would accept, despite this being an *INSANE* position to take, on a number of levels.

  • bonejrp Bone (@bonejrp) reported

    @HangryMale @TELUS I prefer Telus for the services I get from them, but if they keep pushing this it may be enough to reconsider my main telecommunications service provider

  • mmanujohn1 manu (@mmanujohn1) reported

    @TELUS thanks for making my day. I had pblm with cust serv, they telling me st and I getting st else loosing my Shaw 150MBps ending up with Telus internet 25.I thought it’s my bad English tht cozd all these . But same thing hpnd with my English speaking buddy 🤪. So happy

  • MerrilyMerrily5 Alex MacDonald (@MerrilyMerrily5) reported

    @brrittannyh Telus Babylon does it but never tried

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Second issue: The DSL Telus provides sucks, and everything about trying to get internet out here and dealing with Telus has been a horrible example of the absolute disdain Telus holds for its customers.

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    The Telus rep wouldn't even talk about bonding the modems. Computer says no. It isn't in the system as available, so it isn't a discussion they will even entertain, and I am supposed to be grateful they're willing to provide any service at all. What an uppity peasant I am!

  • cakesalie Paul (@cakesalie) reported

    @TekSavvyBuzz Thanks. Internet availability in Canada is atrocious. In Revelstoke, Telus bought the only competition to shut them down then jacked up the rates. It's criminal collusion and monopolizing but the CRTC is in their back pocket so all we ever get is screwed.

  • sggall12 gamer4life acehardy on xbox ps4 (@sggall12) reported

    @markjpwns @TELUS Damn I use the cables Telus provided but I’ll reboot and try again

  • LorneSundby Lorne (@LorneSundby) reported

    @watershedbrew In general my service experiences with Telus have been good. They have not let me down.