Telus outages and service status in Saint-Anselme, Quebec

Problems in the last 24 hours in Saint-Anselme, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Anselme, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Dlakes (@dlakes_fx) reported 6 minutes ago

  @LerikLord @jamajama711 @MkoTheComedian Can you help with telus

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  TELUS Support (@TELUSsupport) reported 7 minutes ago

  @eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?

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  Kurt Rowland (@ruhbarb19) reported 9 minutes ago

  @FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence

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  Tierneymisu (@the_ref14) reported 10 minutes ago

  @huddy306 @PirasanRotiHead And it's the flanker brands of the big 3...like I'm on public mobile. $35/100gb Canada/us/Mexico...it's the Telus network. Like shopping at no frills Instead of loblaws

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  K D (@_kd2357) reported 11 minutes ago

  @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

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  smokesone 😶‍🌫️👑 (@petuniawtf) reported 14 minutes ago

  @Ayan604 @TELUS @TELUSsupport Those damn immigrants

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  Dlakes (@dlakes_fx) reported 15 minutes ago

  @jamajama711 @MkoTheComedian Can you help with telus

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  Alicia Bell | Performance & Fitness Coach (@TrainItRight) reported 21 minutes ago

  @TELUS Its frustrating going from an influencer account at one point to bad customer service and sky high bills.

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  Salty Albertan (@FringedCanuck) reported 23 minutes ago

  @DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 24 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.