Telus

Telus Outage Report in Halifax, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Halifax, Nova Scotia 01/13/2026 10:25

January 13: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Halifax, Nova Scotia

The most recent Telus outage reports came from the following cities: Middle Sackville and Bedford.

Loading map, please wait...
City Problem Type Report Time
CanadaMiddle Sackville Phone
CanadaBedford Wi-fi
CanadaHalifax Phone
CanadaHalifax Phone
CanadaDartmouth Internet
CanadaDartmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidPOLeary David O’Leary, CFA 🇺🇦 (@DavidPOLeary) reported

    @MarkMcGrathCFP Ya I should give Telus a chance sometime. I've never used them before. Next time Rogers pisses me off I'll take my mobile phone over to Telus.

  • macdoin LadyErinofUteckford (@macdoin) reported

    @Brett_CBC We could not send/receive texts or calls or look up any emergency-related info at all from Fri night until this AM on the Bell network. That’s why you have a cell phone in an emergency. Our Bell phone was a paperweight. We got a few texts in and out on Telus at least.

  • 40CupsofCoffeee 40CupsofCoffee☕️ (@40CupsofCoffeee) reported

    @mattdagley @TELUS @TELUSsupport Telus sent a communication to me that they were covering data. We have 7 phones all on Telus and the only issues we had were the early connectivity issues most providers had. Has been smooth otherwise (we have a small business acct)

  • karliaa_b Karly (@karliaa_b) reported

    @mattdagley @TELUS @TELUSsupport On my “unlimited data” plan with Telus, it caps ar a certain point and then my internet becomes circa 1999 speed. It’s terrible. Considering what Bell has done for customers on the east coast this weekend. I am considering switching to them from my 15 years with Telus.

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @TELUS I am serious if I can’t get through in less than an hour to place an order that I simply can’t do in the app. It will be the very last straw and I will cancel my service altogether. I am done after over 14 years as a customer

  • JiraiyaTheNoble Jiraiya (@JiraiyaTheNoble) reported

    @Everything_SOL always talks about coffee but never talks about what coffee does to you 45 minutes later #conspiracy #censorship #telus

  • Wes198788 Wes Gretzky (@Wes198788) reported

    @OilersFanaticYT @Shae_Nuge93 Not available on Telus cause they're a bunch of *****.....**** Telus and **** Telus and **** Daryl Katz.

  • eigenseries 🇨🇦 Klonkadonkasaurus Rex (@eigenseries) reported

    What's the problem that makes it much more expensive for Shaw to replace their coax with fibre than for Telus to replace their twisted pair with the same? Lack of underground conduit or something? Maybe they don't own any horizontal drills?

  • ScarfyTV ScarfyTV (@ScarfyTV) reported

    @macdoin @Brett_CBC So go back to Telus, no one wants to read your problems.

  • aboySimpson Jason "Banana for Scale" Simpson (@aboySimpson) reported

    Hi Blair - I’ve been a tax-paying resident of Walnut Grove for the last 14 years; I’m very interested in your thoughts on the appalling lack of high speed internet service available to us in the Township, specifically through Telus. Any plans on reviewing that? @BlairWhitmarsh