Telus outages and service status in Halifax, Nova Scotia

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Halifax, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halifax, Nova Scotia

The most recent Telus outage reports came from the following cities: Halifax.

City	Problem Type	Report Time
Halifax	Internet	2 months ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric (@ericvideos91) reported 6 minutes ago

  @BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 7 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  Chris (@stevkev1701) reported 8 minutes ago

  @JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks

• 
  Brady Arruda (@BradyArruda) reported 8 minutes ago

  @raygaurca I sold Telus for a loss at $19 per share in 2024, just check and saw its current down by 34% from when I initially held it.

• 
  Jay A (@rodice11) reported 9 minutes ago

  Reporting missed payment for the same bill. The damage this has caused my credit standing has been doubled. @telus and the credit agency both reporting an open debt, both reporting missed payments neither of which were charged off. I am hiring a lawyer and escalating this.

• 
  He-Man🇨🇦 (@Heman_Save_Can) reported 11 minutes ago

  This country needs more competition; this monopoly is ridiculous. Rogers, Bell, and Telus have more damage to the industry than good, and people are becoming frustrated. All these policies will push Canada towards 51 state for sure. Canada is becoming even more expensive to live in.

• 
  Jordan 🇨🇦 (@TheStig_16) reported 12 minutes ago

  @Alan_B_Happy @TELUS Bad press is better than no press. Aqualini might hate getting bad press, but having nobody talk about your team at all besides game broadcasts? Thats much worse. Sure WE have Twitter, but the average fan? They still tune in during drive time to get their team updates.

• 
  B Bic (@BigBiche) reported 15 minutes ago

  @TELUSsupport Hey Telus, 2 and a half hours trying to deal with you guys today and eventually a message that “ Sorry, but the corporate section is closed for the day”. You guys suck *****. **** you

• 
  -OAD's -B.W. (@OADSBW) reported 16 minutes ago

  Already on Telus, never have supported Rogers. Although paying for Sportsnet, t.v., for the Oilers. I don't really watch cable, anymore, I prefer TSN!

• 
  Jimmy #Markets 📈📉 (@jmysct0) reported 18 minutes ago

  Hello Canada! Telus what is the deal with $TU ??? I have scratched my head, and wondered this whole way down. Everything looks fine, unless yall are going into recession?