Telus outages and service status in Plaster Rock, New Brunswick

Problems in the last 24 hours in Plaster Rock, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Plaster Rock, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  bijboutique (@bijboutique1) reported 7 minutes ago

  @TELUSsupport @TELUS do you want to fix the cable issues today? Or shall we wait until the game is over and I’ve missed it? How hard it is to supply a steady service for people who are paying for it? Get a grip!

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  Ehrmantraut Capital (@EhrmantrautCap_) reported 8 minutes ago

  - Confirms $AMZN as a customer for SATCOM - Confirms $IBM and $GOOG as customers for AmpliTech's cryogenic LNAs for quantum computing R&D - TELUS LOI of $40 million already exceeded - New purchase orders from new major MNOs to be announced Insanely bullish.

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  James S. (@Nucks1968) reported 9 minutes ago

  @DarshanVancity @BCLionsDen @Rogers 🇨🇦💪totally disagree .. sitting at the tip Van Isle , no issues with my Telus at all , could even get Rogers/Shaw , I just pay my bill & see / listen or call anytime ,anywhere/

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  Wyatt (@wyattd09) reported 10 minutes ago

  On hold with @TELUS, need to switch my internet provider. Nobody in Western Canada should support @Rogers anymore.

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  Bailey (@MCDAV1D) reported 11 minutes ago

  Still thinking about the Telus guy who said, and i wish i was making this up: “ you know entertainment is important” when i was trying to cancel our tv service this afternoon

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  Kirk Miller (@KirkMiller47849) reported 14 minutes ago

  @TheRiversEdgeAB Moved to an acreage in 2024...got starlink as no other option Everything about it is vastly superior to the service thru either telus or shaw. Like not even close

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 15 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

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  King Zora (@camdogfish) reported 15 minutes ago

  New hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up

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  KamehamehaKush (@KamehamehaKush) reported 15 minutes ago

  @alancross I’ve had no issues with Telus today

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  ChinoAleman (@chinoalemano) reported 18 minutes ago

  Could a company worth less than $200M be the first name in AI-RAN in Canada? Everything points to yes. The company: $AMPG. Partnered with $T.TO. Precision first, house rule: carriers deploy, vendors supply the layers. The exact claim, full thesis just published: Canada's first AI-RAN deployment will run on AmpliTech radios. Here's the board. 👇 THE ONLY HORSE. Canada has one carrier capable of deploying AI-RAN: Telus. Forced by Ottawa to rip out Huawei, it became open RAN's truest believer. ~5,000 macro sites converting. Half by 2027. It runs Canada's FIRST AI-powered RAN controller, live since September. It's building Canada's ONLY sovereign NVIDIA GPU factories. The first one sold out. 60,000+ GPUs planned. Federal MOU signed. Bell runs a closed RAN. Rogers is selling data centers. One address. ALREADY ON THE TOWER. On every converted Telus open RAN site, each sector runs five radios. Two are AmpliTech's. Commercial. Tier-1. Today. Chosen, per Telus's own VP, for financial strength: Nasdaq-listed, supplying the federal government and NASA. And June 25, on camera: direct supplier, confirmed. Orders EXCEED the $40M LOI by $5-7 million. Telus wants new configurations. Fawad says "which we'll be announcing". THE THESIS, built on the bear case. Telus's VP said in November: no multivendor massive MIMO in the network yet. The 64T64R "has limitations". The customer's own objections. On the record. Now watch the 2026 ladder, rung by rung: ➟ Northeastern validation in May. ➟ PlugFest interop in June. ➟ NVIDIA's AI-RAN ecosystem and NTIA's VALOR in July. Each rung maps onto an objection. And here's why the market cap is the point, not the problem. AMPG doesn't need to out-muscle Samsung or NVIDIA. Telus built its network so radios hang off OPEN interfaces, chosen by a VP who rejects lock-in on the record. In a closed network, the giant wins the AI-RAN jump automatically. In an open one, a sub-$200M company can win a slot. That's not a loophole. That's literally what open RAN was invented for. THE CHECKPOINTS, because a thesis without falsifiers is a pamphlet: ➟ Canada's public certification register (ISED REL). The 64T64R prints there before any press release. Anyone can watch it. ➟ The teased Telus configurations. ➟ August earnings, where conference words become audited numbers. ➟ The red flag, written in advance: November with no cert and no news, and I'll say this thesis took damage. In those exact words. Do not forget, Fawad said that "Telus coming for more and more" and waiting for new configurations. Which one? The market can keep debating the story. I'd rather watch the database. Full thesis, every claim linked. Not financial advice. I'm long $AMPG. DYOR. 📡