Telus outages and service status in Plaster Rock, New Brunswick

Problems in the last 24 hours in Plaster Rock, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Plaster Rock, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  x-Stunning Steve ⬆️ (@SteveDickerNL) reported 7 minutes ago

  @koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus

• 
  Sandilou2u (@sandilou2u) reported 11 minutes ago

  @peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.

• 
  Derek Braid (@Royal_Arse) reported 13 minutes ago

  Rogers took ~$82M via Canada Emergency Wage Subsidy program, with top three telcos (Rogers, Bell, Telus) receiving >$240M while paying billions in dividends. Individuals receiving CERB had to repay over-payments, white collar welfare industry did not. Now mass layoffs.

• 
  Джеймс Кох (@jkoch493) reported 15 minutes ago

  @furmsies Settle down captain. Oh, that’s gonna happen. You get one more phone call from Telus or revenue Canada daily your information was leaked long ago

• 
  Pepperfly (@Pepperfly228975) reported 16 minutes ago

  So get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.

• 
  Jose Putanero 🇨🇦 (@JPutanero) reported 17 minutes ago

  @JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.

• 
  Gloria (@Gloria67778015) reported 17 minutes ago

  Just got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working

• 
  Raquel 🇨🇦 (@RaquelRktgirl1) reported 20 minutes ago

  @globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.

• 
  fireanticanadainG.bettmen! (@jwd7150) reported 24 minutes ago from Calgary, Alberta

  Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!

• 
  Victor Conway (@ConwayWStern) reported 25 minutes ago

  @endthehkylckout @yonkojohn First off, you're a moron. I've been through these buyouts from both Shaw and telus in the past. They will get the 12k employees off their payroll. You have no idea what you're talking about, and should probably just log off for the day lest others think you're an idiot too.