Telus

Telus Outage Report in Port Perry, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Perry, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Perry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Perry, Ontario 01/15/2026 20:25

January 15: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • twiterchitchat S D (@twiterchitchat) reported

    @ShawInfo @PrideatWorkCAN How about trying to keep straight people using Shaw internet even after using The services for over 10 years and offer them good rates? You lost us as customers when Telus offered us 1000gb for $79/month. And u wanted $89/mo for 500gb!! Shaw sucks . Keep the pride happy I guess

  • sassimommi •Sassi• (@sassimommi) reported

    When you google "Shaw outage" to check if wifi is back up, the first hit is a Telus ad saying "another outage?". Well played Telus. 👏👏

  • MsAndry2 Miss. Claire (@MsAndry2) reported

    @TELUS @FriendlyFuture You don't put your communities or customers first all you do is contract out union jobs and pay ppl overseas a fraction of what you should. Keep Canadian customers money in Canada by paying Canadians, **** telus.

  • yezzzurp 𝙪𝙤ɯǝᗡ 𝙪𝙤ǝ𝙉 (@yezzzurp) reported

    @Gavin_Needham How useful. I'ma be switching over to Telus or Bell next summer after my contract is up. Rogers barely has service outside of major cities/towns and I know any company could have an outage but that was ridiculous.

  • OperatorDX Davidoff (@OperatorDX) reported

    @Rogers Most Reliable network to drop your calls and close your ticket claiming nothing is wrong. #Telus never did this for 8 years, really regret making that move to Rogers now.

  • AnthonyP1981 Anthony Parker🏈 (@AnthonyP1981) reported

    @kirst_alyssa @TELUS Their cell service isn’t much better

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @mctada @TELUS It does suck. Canada is ****** when it comes to cell service providers

  • Weedman16S Cuddleman53 (@Weedman16S) reported

    @kirst_alyssa @TELUS Touch wood but I have been with Shaw 2 yrs now and have never had a problem. There cell phone rates are awesome.....They contact me everytime they have a special. Shaw has Awesome deals and Customer Service...

  • InspectorNeids Montell (@InspectorNeids) reported

    On a 2017 shield on wifi if you are in the pik tv app, if you keep hitting back to exit the app, after tuning into a channel you will get stuck in an endless loop of a telus logo. It's terrible.

  • SchultzLincoln Nelson Schultz (@SchultzLincoln) reported

    @gmbutts Especially with all the bailouts and redistribution money from the confederation. Maybe if they’d open up the amount of service providers in Canada this would happen. This would hurt Telus and Rogers monopoly that the federal government is in bed with though.