Telus

Telus Outage Report in Garden Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Garden Bay, British Columbia 11/28/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Blueyz2021 Blueyz (@Blueyz2021) reported

    I called Telus support and the 1.5% fee for a credit card payment does add GST and PST per the tax law on fees.

  • yoshiithecat Yoshi (@yoshiithecat) reported

    @iPhoneinCanada Switched back to @Koodo from @Telus. $85 plan down to $45 is a no brainer. 5G just isn’t worth the extra $480+ per year. Took me over 1.5hrs on the phone.

  • zotfot Arpad Hild (@zotfot) reported

    @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

  • ehhbcdefg Dette (@ehhbcdefg) reported

    @TELUS still requires employees to be vaccinated. I have been a Telus customer for several years (mobile & home services). Does anyone have any recommendations for different service providers for service in Alberta? I do not support forced vaccinations for employees. #cdn #ab

  • 403FFresHyy FFresHyy (@403FFresHyy) reported

    @TELUSsupport @TELUS I had a tech install fibre at my house and not complete the job and say there waiting to re open a new ticket. I’ve been given no date it’s going to be done or why it wasn’t completed in the first place. What is going on? Please help me ffs

  • ds66win Dawn S (@ds66win) reported

    @TELUS longtime customer, seeing all the many amazing things Telus is doing, sadly longtime wait for assistance, at 1:20 and holding; item not available online :(

  • Rajio Raj Patel (@Rajio) reported

    @Rogers Now I know they have better plans on the top shelf. I've been their customer for decades and "pay more" is the best they can do. So I guess I'm asking any mutuals in toronto, whats your plan? who are you with? Bell? Telus? Fido? Koodo? etc?

  • sergelivingston Serge Livingston (@sergelivingston) reported

    @BradleyFriesen @TELUS @TELUSsupport I love Telus, sorry to here you have problems. Can’t go wrong with gig internet

  • Westcoa28647731 West coaster (@Westcoa28647731) reported

    @TELUSsupport just a suggestion Telus - the number you use to call people for support should be different from your telemarketing number. The latter I have blocked and miss calls that are important.

  • exit266 exit266 (@exit266) reported

    Also, @TELUS you should legally be required to replace all the Huawei units you have installed in customer business and homes even after it was proven they were a security risk.