Telus

Telus Outage Report in Garden Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Garden Bay, British Columbia 01/22/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • peggy_blair Peggy Blair (@peggy_blair) reported

    @megturtl3s I'm getting lots of people telling me to check with Telus so I'm going to follow up. Rogers is horrible out here!

  • ArrianneGeber arri (@ArrianneGeber) reported

    can businesses stop trying to do promotions by calling random ppl bc I feel like such an *** hole shutting down the sweet ppl from Telus just doing there job but like **** off???? Don’t call me to promote **** I didn’t ask for lmao

  • penphoe Darren Yung (@penphoe) reported

    @PeterVogel @Geekomak I don't even have a Telus connection to my house! Never bothered to get it re-connected when we tore and rebuilt our house.

  • KPalmerGordon KPalmerGordon (@KPalmerGordon) reported

    so this is a quote on the @TELUS website - for faster assistance, got to @TELUSsupport and someone will help you! Isn't that called false advertising - since I have been tweeting you since yesterday? (and I STILL can't get Telus Assist to respond online, btw).

  • accrete AccreteWebSolutions (@accrete) reported

    @PeterVogel @TELUS Hmm. Mom didn't mention getting a letter. What if the internet goes down? Not a safe situation for seniors/disabled who do not have cell phones.

  • JoannaStreetly Joanna Streetly (@JoannaStreetly) reported

    @KPalmerGordon @VancouverSun @TELUS I have a strategy! Go to your account online. Choose the help chat bot. Write “I don’t understand” every time the chat bot suggests an answer to your problem. After 3 of these responses, it will ask you if you want to speak to a representative. You say yes & schedule a time

  • koratmaulik Maulik korat (@koratmaulik) reported

    @TELUS @TELUSsupport Hi, Are you guys charging for inapp purchase of $20 from last 2 months. When I went to store about this thing they say call to 611 and when I call to customer service sorry we dont have excess to this details. Please refund my last month money else I switch.

  • leabutton Lea Button (@leabutton) reported

    @peggy_blair I'm also in Ashton and work in CP. I'm on Telus and have been with them probably 15 years. Super happy and I get better service than my spouse on Rogers.

  • saeidraf Saeid Raf (@saeidraf) reported

    @TELUS Please extend this period! Internet is still down in Iran and there is no other way to call our loved ones in Iran. Please!

  • HaroldFeitNS Harold Feit (@HaroldFeitNS) reported

    @PeterVogel @TELUS That definitely won't go over well in Atlantic Canada right now for customers of bell who are still on legacy copper for phone line. Outages of one service should NOT cripple all services offered, especially not when 911 access is being put in jeopardy.