Telus

Telus Outage Report in Garden Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Garden Bay, British Columbia 05/13/2025 00:00

May 12: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • article123x whatever (@article123x) reported

    @nationalpost We want to charge Telus for the crappy system and service!

  • RomeTimed Lockdown-Frenetic (@RomeTimed) reported

    @cbcnewsbc This is so stupid it is mind boggling. And here i was planning to switch to Telus next year... nope.

  • TheFalconer Don (@TheFalconer) reported

    @MsYouDoYou @TELUS It’s too bad mobile has two syllables otherwise I’d be pitching a new subsidiary company.

  • coffeeplease802 coffeeplease (@coffeeplease802) reported

    @tleehumphrey @telus just added a 5 % ‘admin’ fee. Yes I am moving to another service provider.

  • simblain Simon Blain (@simblain) reported

    Telus made a profit of 2 billion dollars off consumers backs, and now they want to charge even more when paying by credit card. **** you, greedy @TELUS

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    I wonder how everyone in @citysprucegrove feels after @TELUS just tore their yards apart, to install crap nobody wants.

  • lynbartram Lyn Bartram 🇨🇦 (@lynbartram) reported

    @TELUS if you charge me for using my credit card how about I come down and pay in loonies and require exact change? You have made a lot of money from me over many years, rethinking.

  • pierremichaud PierreMichaud (@pierremichaud) reported

    @CBCNews Darren Entwistle made $19.82 Million in 2021. With 10.6 million customer at $2 each month for credit card payments ... This has a potential of $244.8 million extra for Telus. Imagine the raise he will get. CRTC? Good with that?

  • GrizzMedia DG (@GrizzMedia) reported

    @ClaireTemagami6 @CBCNews @Cinevoice Telus has been great for me. Not the most expensive. The issue here is credit card companies are gouging their clients and the clients are pushing back.

  • pmayvr Paul Antonioni (@pmayvr) reported

    @jodyvance @CRTCHearings Those that "can’t afford to NOT pay by credit card" should probably be pre-paying their cell phone one month in advance or use their debit card. If they can only pay their cell bill by credit they have bigger problems than reimbursing Telus for the fee that Telus pays the banks.