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Telus

Telus Outage Report in Garden Bay, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SvetlanaCanada
    Svetlana Sapelnikova (@SvetlanaCanada) reported

    I am 74 minutes into waiting for the response from @TELUSsupport. The issue was with the wrong billing. When technician visited at the end of September, I phoned @TELUS and was told that they won't include technician visit fee - I spent 60 min on phone on that day. #telus

  • ShawnP_YYC
    Shawn Patterson (@ShawnP_YYC) reported

    @RogersHelps The video resolution of your SN Pre. games are terrible. NJ game is maybe 720P? Can't read player names on my 77" TV. TELUS 1000 internet. XBOX X is hardwired. Please look at DAZN to see what a stream is supposed to look like. One and done.Not worth $200.

  • WCoaster77
    WCoaster (@WCoaster77) reported

    @TELUS Telus is a risky link and socially dubious on top of that. "Go **** yourself." ~Bill Burr

  • returntologic21
    #TrudeauMustGo FringeCanadian (@returntologic21) reported

    @TELUS @TELUSsupport I have been trying to cancel my Telus account for a week. After being put on hold for hours I went into a store and was told they can't cancel accounts. Today after a 1 hr hold the rep told me he couldn't handle this and put me through to another # and...

  • jamesemerson37
    James Emerson (@jamesemerson37) reported

    Anyone having issues with TELUS Optik PVR not recording planned shows? I’ve rebooted the main box which will then work for a day but then won’t record shortly afterwards. @TELUSsupport

  • SvetlanaCanada
    Svetlana Sapelnikova (@SvetlanaCanada) reported

    @TELUSsupport - You must look into the #customerservice. It's absolutely unacceptable in waiting/communication times (60 min is absolute minimum), the need to contact 3 times for the same issue and inability to accept online requests for stuff which @TELUS screwed up. #telus

  • Visseracres
    Dylan Visser (@Visseracres) reported

    @tillystra @GlenneyAg @RogersBiz There all getting worse. Switched from Telus to bell. And both are terrible

  • amanda_dawe
    amanda↟ (@amanda_dawe) reported

    Anyone with @TELUS having connection issues?

  • StanBeeler
    Stan Beeler (@StanBeeler) reported

    Telus, the company that provides my landline phone, must have the worst customer service in Canada. I have been incorrectly billed for months. Every month I contact them to point out that Nova Scotia is not in Hong Kong; every month I am billed for NS calls as Hong Kong.

  • SnakeEyesWeldin
    Shaun Umscheid (@SnakeEyesWeldin) reported

    @GlobalEdmonton @ChrisAChacon Telus is garbage now. Says I have 3 bars and drop calls all day and no data. Started this spring.