Telus

Telus Outage Report in Garden Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Garden Bay, British Columbia 12/14/2025 22:55

December 14: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @VanRothnRoll All f them suck though. Telus phones me from Pakistan, I can't even understand what the poor lady is trying to sell me. Bell billed me an extra 200 just for the fun of it, no appeal possible. It's a rotten and rigged corporate nightmare.

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS How can uou treat a customer of 20 years with such disdain. a S22 Samsung 50$ a month and 65$ a month contract. Thiefs..unbelievable I have been paying 80 a month with a S4 Samsung since 2013

  • taylormadegirls Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta

    @telus he was able to verify that he could not get authorization to help because her phone is disconnected.

  • HarveyUpdyke1 Harv Updy (@HarveyUpdyke1) reported

    @TELUS How spotty is your service?

  • giustini Dean Giustini (@giustini) reported

    Welcome to Telus Care Chat Support I've been waiting on Telus Chat since 5:41pm re: Telus landline phone (not working at all) Queue position: 3 Queue position: 3 Queue position: 1 Queue position: 1 Queue position: 8 @TELUSsupport

  • fiftypingdom 2AM dom (@fiftypingdom) reported

    @cqrson @ZookezFN Telus is just superior bro, creep lives in the interior and same with mechton and they both have 30-35ping and first try my wall 70% of the time and I’m on a tweaked network card

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @Centerist3 @TELUS 1 hour and 50 mins total 4 hours call and no loyalty for a 20 year customer looking elsewhere now.Not paying 110 a month for a S22 when my friends pay for 2 125$ for IPhone11

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS Dear @telus been your customer since 2002 on my 4th phone only and now after 4 hours on the phone with you your best offer for a S22 ultrs is 50$ a month plus tx plus a 66$ plan for 2 years is unacceptable to aloyal customer. can't believe that Rogers offer is better for a new.

  • popolfajilan Pol (@popolfajilan) reported

    @mikutyler Literally came on twitter to check if telus is down

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS 20 years with you with an 9 years same phone on a 80 dollars a month package and all you can offer me is S22 at 50$ a month with a 65$ a month package ..what kind of fidelity deal is that. 4 hours wasted on the phone not a good service one bit. losing a loyal customer.