Telus

Telus Outage Report in Garden Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Garden Bay, British Columbia 02/02/2026 12:25

February 02: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RussPaull Russ Paull (@RussPaull) reported

    Telus increase of $5.00 per cell phone to me says it's time to switch to an ATT american phone company and get better service for less. If you travel to the US get the ATT plan and pay them.

  • rxginny Ginny Cummings (@rxginny) reported

    @Crackmacs Agree seems sketchy. I’m on Telus with an employee purchase plan and phone paying almost $90 a month (about 50% of that for service and 50% paying for the phone over 2 yrs)

  • MrBrentRogers Brent Rogers 🇨🇦 (@MrBrentRogers) reported

    @Crackmacs If you have more services with Telus your bill goes down. Cell, TV, Internet, security bundles can be very reasonable.

  • Jcstephenson729 Jennifer Stephenson (@Jcstephenson729) reported

    @TELUSsupport We have been having the most frustrating experience with Telus. We have been trying to get our internet hooked up since November. We have had multiple people come out for service calls who were unable to get the job done. We have spent 20+ hours on the phone with no

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I did not believe my brother when he was complaining about the ****** *** network service he gets from Telus until I moved back here and now I see how literally my Internet is so slow everywhere I go I need to can Telus ASAP so many issues

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    @TELUSsupport Telus needs to fix their social engagement process. This is not about my personal account. The is a systemic issue, and all I want to hear is “we will escalate this for further review with our teams”. That’s it. Even if it’s a lie, that’s a proper response. 🤓

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    @virtualizecr @TELUS It's not that Starlink is the best way to solve the problem. It's literally the stupidest, most unbelievably wasteful approach to the problem. But it's also literally the only hope most of us have, because companies like @Telus won't connect us, no matter how much we pay.

  • sarah31733 sarah jade (@sarah31733) reported

    I moved end of January, I told @Telus about it on January 21, it has been 3 weeks of them changing appointments, not sure if I have fiber lines, not sure of the builder discount and other such things. Now they tried to change my appointment cause there are issues AGAIN with the

  • valnutblak Grace Valnwood (@valnutblak) reported

    @DanAlbas Actually that's not fair, it went down when Telus got so expensive that I grabbed an older-but-better phone and went to a cheaper, smaller company where my bill is now a third of what is was. However, I feel like that was more my doing than his.

  • mor10 Morten Rand-Hendriksen (@mor10) reported

    @M5B1tch @RVAwonk Weird. It was never part of any of my packages in Vancouver. I was with both Shaw and Telus. sorry for the disinfo!