Telus outages and service status in Garden Bay, British Columbia
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- Telus generated 0 outage signals in the last 24 hours around Garden Bay, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Garden Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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SeaWard 🇨🇦 (@Rare_Minifig) reported@JonFraserTF @TELUS That’s too bad, Telus used to have excellent customer service.
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M.Brown (@MsMJBrown) reported@JonFraserTF @TELUS I bailed out of their TV service a year 18 months ago. Terrible service. The phone I switched over to Rogers 6 months ago. Because I have their home service my wireless is $25 a month for the same service as I was paying $120 a month with Telus. Better better customer service.
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Salman (@salmanesmaili) reportedHey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng
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Kathleen Kenny (@SamaxKT) reported@JonFraserTF @TELUS Yes, had to cancel because of non-existent customer service.
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R J Harley (@dr_r_j_harley) reported@JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.
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AlexFromVan (@AlexaNorton9) reported@JonFraserTF @TELUS never been and never will
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Shazad Atcha (@ShazadTech) reported@JakeLandauTO @PsudoMike Telus I believe still charges for eSIM, which is absurd. Up until recently, Telus was having people buy plastic eSIM “voucher” cards for $20 a pop. **** Rogers, Bell, and Telus!
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Bee (Bee@mstdn.ca) (@bee2216) reported@TruckerDougYEG @TELUS TELUS will always tell you that they never got their equipment back. Keep all receipts, tracking number and all documentation when you take it to the post office, including a photo of the box with label on it. That's the only way to keep TELUS HONEST.
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ERDocMom (@erdocmom) reported@JonFraserTF @TELUS Husband just left @telus as well after many years as a customer
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Redbeard (@Southpontiac) reported@TELUS @DanielHill71510 Your “reduced service levels” are the reason you are losing customers. Just saying.