Telus

Telus Outage Report in Garden Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Garden Bay, British Columbia 05/21/2025 19:35

May 21: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (22%)

    Phone (22%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Day 14 of no internet. What ********? What the actual ******* **** @Telus?

  • AtemAknamkanon 天使雪 (@AtemAknamkanon) reported

    @Ryan_r_Williams In Canada, cell bill skyrocketed through the roof instead of going down! Oligopolies are controlling and they're even controlling the CRTC! There's no competition at all! Only the big 3; Telus, Rogers and Bell! Canada seriously need a lot more competition to bring the price down

  • Russaroni99 Russell Smith (@Russaroni99) reported

    @TELUSsupport Hi Telus! My internet just went down in Med Hat? Are there any reported outages?

  • SusanAnnau Susan Annau (@SusanAnnau) reported

    @JbnJack @Eastlink @TELUS One would think it would be cheaper to keep a customer before looking for new customers. It works with employees too.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    DAY ******* 13 OF NO INTERNET FOR NO EXPLAINABLE REASON WHAT THE ACTUAL **** @TELUS!?

  • smackacunt Smackacunt (@smackacunt) reported

    @TELUS 2 weeks ago I signed up for 2 mobility lines with 100GB. Today it’s showing I only have 63GB and visual voicemail is gone. Is this the quality and service I can expect from Telus moving forward? I was with The Blue Team for over 5 years and never had an issue like this

  • CommanderdD EARTH Federation: #CommanderD (@CommanderdD) reported

    @Allan_MacD my 19 years of retail experience, 9 of those years at a Telus dealer Regional Head office, is a large Retail Background. I am being overly Professional about that incident. it involves "unlawful use of force" + "physical assault" = criminal charges.

  • MitchellEve Mitchell Eve (@MitchellEve) reported

    A phone I ordered from @TELUS which was "delivered" on December 2 was "lost" by @UPS_Canada and the situation still has not been resolved... both parties have provided terrible customer service and I'm still out a phone.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Shawhelp @wolcoski Shaw is 3 hrs hold time. Rogers is 3 hrs hold time. Telus is 3 hrs hold time. Ebox (Bell) is 3 hrs hold time. (some people report 4) Took one person 2 days to call Ebox to report their Rogers outage. Wonder what Teksavvy's hold time is? #CRTC

  • sbhinclusion SBHINCLUSION (@sbhinclusion) reported

    @JohnKleinRegina @SaskTel They are no longer competing on pricing for business plans - cheaper with Telus who are using Sasktel towers- we will soon lose all our revenues in Sask from our crowns as the govt breaks them down to sell- follow the money