Telus Outage Report in Bala, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Bala, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Desmond Demosthenes
(@3rdandOak) reported
I made the mistake of switching my Wife's phone over to @Koodo prepaid from a @TELUS plan. What a nightmare for support. With my Telus prepaid, I easily updated my credit card info. With Koodo, it's a rabbit hole of digital assistants that give you outdated information etc. Argh!
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Commissioner Miner
(@fanCRTCProfling) reported
.@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.
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Christine Bode
(@BodaciousCopy) reported
What would you do if you were experiencing the same phone signal and WiFi connectivity issues? Would you change your cell phone service provider too? @TELUS have never had any issues like these in my history of using their services.
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Jaskaran Singh
(@Jaskara42441294) reported
Recently moved 5 lines from Freedom to Telus, experienced horrendous customer service. Just wanted to purchase the latest iPhones, but the agents kept on transferring me from one department to another. Very dissapointed!@TELUSsupport @TELUS
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Naved H. Noorani
(@navednoorani) reported
@TELUS @TELUSsupport - love your service until I have to speak with your call centre! I need to get internet connection at our new location and a few things taken care of, over an hour I’m still on hold! Please send me a number that is less annoying #poorcustomerservice
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@TELUSBusiness Thank you - I ended up going into a Telus store and spending an hour and a half to solve the problem.
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Chris
(@KyteBC) reported
Telus - my Telus email address hasn't worked since June. I have called Support at least 10 times. Their people are pleasant but they do not fix the problem. How does one get the attention of senior management?
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Christine Bode
(@BodaciousCopy) reported
@TELUS shares towers with @Bell who I'm told are also being affected and have to be serviced. The service rep said this could have something to do with #5G technology being installed. Is anyone else in #ygk experiencing these issues?
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Christine Bode
(@BodaciousCopy) reported
Today, I called @TELUS again about an outstanding ticket I have w/them regarding dropped phone calls on my data plan. A male service representative said that they've had this outstanding issue for 4-6 weeks & that at least 20 other phones in this region #ygk have reported issues.
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Jenn
(@jennsaidthis) reported
Anyone else having a problem with their Telus PVR? Rebooted my modem and box at least 3 times but it's still not working. @TELUSsupport