Telus

Telus Outage Report in Bala, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bala, Ontario 11/16/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tyronebigams_ TyroneBigams 🦾 (@Tyronebigams_) reported

    @kzonnnn You get 5G a lot? Who’s ur service provider? Cuz I’m with Telus and I HATE THEM🫶🏽

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    They're telling me they cannot cancel my account until the cancellation team calls the deaf man who can't hear on the phone. It's been 40 minutes and Telus is sticking to their anti-deaf, discriminatory bs for "security" reasons.

  • aftsmt Arian (@aftsmt) reported

    @ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!

  • geniustand GeniUstand (@geniustand) reported

    @TELUS Long distance is disabled on my line. Went online on my account and added a LD plan saver for $5 still not working. Customer service hold wait time is over 1 hour. Please help 🙏

  • mattdagley Matt Dagley (@mattdagley) reported

    @petmis I’m with Telus and in Downtown Halifax “SOS Only” was showing as the network. Calls, text, and data were completely offline for HOURS.

  • rbambrick zip kendo own (@rbambrick) reported

    @TELUS HOW ABOUT HAVING SERVICE I WAS OUT 3 DAYS DURING A HURRICANE NOTHING SO MUCH FOR DATA

  • imandkh Iman (@imandkh) reported

    @Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی

  • TrumpWonTwice Still shadow banned (@TrumpWonTwice) reported

    @Bell_Support "We're here to help". My phone line is down, confirmed by my internet service provider and Bell support says to deal with them to fix Bell's phone line. So sick of the Bell Rogers Telus ********** in Canada. Time to look into #Starlink @SpaceXStarlink

  • kinleytravels Kinleytravels (@kinleytravels) reported

    I have an appointment today for a Telus tech to come fix a recurring issue. It was scheduled for 9 - 11 am and I have not heard from the tech. Can you please advise if I’m supposed to keep waiting? @TELUSsupport

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    Hey @TELUSsupport @Telus - how do I cancel my internet/tv without having to call a phone number I can't hear on because I'm deaf and can't hear on a phone?