Telus

Telus Outage Report in Bala, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bala, Ontario 01/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marian_crow marian crow (@marian_crow) reported

    @drewfurn @TELUS there are many communities without drinking water. boiling the water does not help when the pollution is chemical. where have you heard that the problem was corrected?

  • john_chinniah Tony Montana (@john_chinniah) reported

    Never in my life have I ever dealt with a more stupid customer service rep..... come on Telus

  • liquorwench MoxyAnna (@liquorwench) reported

    @TELUS Trash company, trash customer service. Disconnected my internet for an apparent unpaid payment arrangement that isn't even due for 3 more days. Said they would reconnect my wifi within 48hrs. Like you can reconnect it with a push of a button. Fkn ridiculous.

  • JohnDoe_997 Keegan (@JohnDoe_997) reported

    Thanks for keeping my hopes up Accenture. Now Telus....please, help me out here...

  • Jobe22 Joseph (@Jobe22) reported

    I can barely stream NFL red zone and have my gf working upstairs on her computer. Your internet is garbage @TELUS @TELUSsupport

  • BonnyBloxam Bonny Bloxam (@BonnyBloxam) reported

    @gvmxmma I’ve Only been with telus&no issues!

  • gerrywahl9 gerrywahl (@gerrywahl9) reported

    If you are a Telus customer-AND get a discount on the price -most people do-check you billing-Telus UNBELIEVABLY charge GST etc based on the price BEFORE the discount-no reason to do this but they do-do u pay GST or PST based on any sale price - NO! Complain!!!

  • liquorwench MoxyAnna (@liquorwench) reported from Elk Point, Alberta

    @telus Trash company, trash customer service. Disconnected my internet for an apparent unpaid payment arrangement that isn't even due for 3 more days. Said they would reconnect my wifi within 48hrs. Been a 20yr customer, guess I'll be switching providers.

  • john_chinniah Tony Montana (@john_chinniah) reported

    This lady trying to tell me false **** .... I worked for Telus before dumb ***, half the **** you saying isn’t true

  • mobjois mobjois (@mobjois) reported

    @TELUS : you have a golden opportunity to take Shaw’s customers in the older areas of Sherwood Park. They can’t/won’t address infrastructure problems leading to poor internet. The second you run fibre, we’re there.