Telus Outage Report in Bala, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Bala, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Blanchard_WP
(@blanchard_wp) reported
@Shawhelp so twice now after being on hold and finally getting through. No success in getting in fixing my problem The tech drops my call then never calls back. They have my number. Hello Telus!!
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Summer Dawn
(@SummerDawnFur) reported
@TELUSsupport Can you confirm if TELUS is having issues with landline and cellphone calling right now? Having intermittent issues calling from my cell and home phone (both TELUS) where it takes several attempts to go through?
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Bob
(@bobdar1) reported
@Shawhelp I’ve read the non information posted on the outage page. It just keeps repeating the same thing for 9 days now. If it’s not back on today or I don’t get an answer as to why it’s still down then I’ll be switching to telus.
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Brian Gross
(@BeeGro58) reported
So I gave up and went to a different store. Bought a new iPhone and signed a contract with @bell. You lose, Telus! HORRIBLE customer experience needs to be corrected!
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B Lees
(@Twinsport) reported
@TELUSsupport Just hooked up @telus Friday can't get a human being on the phone to help us. Chatbot says can call me Tuesday. Back to Shaw I guess come get your stuff
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Rock_Chick
(@rock_chick) reported
@shenif @TELUS @TELUSsupport 4 hrs? I waited 24 hrs for them to get back to me. I’ve waited another 24+ hrs for the promised callback. I wish I only had to wait 4 hrs. Glad you got your issue fixed eventually.
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Matt Hughson | Witch n' Wiz (NES) Out Now!
(@matthughson) reported
@mkaech Telus Fibre 1Gb. Love it. Some of the best customer service I've had from an internet company (used TekSavvy, Novus previously).
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lil sleepy *domestic* ♡
(@lenesinferno) reported
@ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣
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can we fastforward to 2023?(she/her)
(@JacksonLaurel) reported
@TELUS for a communication company, you do a terrible job of it. All the construction/destruction in my neighbourhood and not one sign or notice that you were doing this #telusfail
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K7 N
(@kvii_TO) reported
@TELUS @TELUSsupport I am getting like 5 calls a day for duct cleaning is there a way to block these calls so annoying how much duct cleaning does a person need. #ductcleaning #telus #customer