Telus Outage Report in Bala, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Bala, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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mademoiselle مادمازل
(@mademoiselle_gh) reported
@TELUS @VirginPlus we expect the same support from you as well. Please consider this request. So many Iranians need this support
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Ryan Wick
(@kiwicanadian91) reported
@TELUS Great customer service. On hold waiting to talk to someone and get hung up on after 2 hours and 40 minutes. Is this what you do to people who you keep on hold when it’s time to go home for you guys? Do I have to take time off of work to actually speak to someone?
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Gaurav Shah
(@Shagauravh) reported
@telusmobility @TELUSsupport @TELUS wait times are through the roof.. even on premium support line it takes > 2Hrs to connect.. 5th attempt to reach and currently at 1Hr 40min into wait. Callback sucks as the agent wants to transfer to other department due to acc-type different
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Saeb Panahifar
(@s_panahifar) reported
@TELUS @shaw we expect the same support from you as well. Please consider this request. So many Iranians need this support
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Ali
(@Ali41227540) reported
@TELUS Hey Telus, I don't see it in your website. Also your customer service doesn't know about it. What's going on?
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Commissioner Miner
(@fanCRTCProfling) reported
@howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).
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Chantal Ireland
(@chantalireland) reported
Hey @TELUS there’s one bar of service in our home on a busy road in Saanich. When will this be fixed? It’s been like this for two years, and it’s gotten worse. Can’t even hold a phone call.
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Shahram
(@shahram_nasaji) reported
@TELUS @VirginPlus we are expecting a similar support and empathy to your Iranian customers #مهسا_امینی
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چاق کراواتی
(@bigmanwithtie) reported
@Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی
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Matthew Sobocan
(@msobocan) reported
@iPhoneinCanada @TELUS What about .05% management bonus fee, 1% advertising fee. These are all true structures of the business however not broken out in your monthly bills.