Telus

Telus Outage Report in Bala, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bala, Ontario 02/28/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jkg_mtl jkg_mtl (@jkg_mtl) reported

    Granted there is an ice storm but it’s ridiculous I’ve been without cell service at my home for more than 24 hours. Think I will get a credit - not without a fight I’m sure. #fail #telus @JustinTrudeau

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #CRTC did not add Bell or Telus's outage reports to the resiliency file. only TbayTel is there. Why is that?

  • s_u_c_h_y Stewart (@s_u_c_h_y) reported

    And still no response from @TELUSsupport . Support agents not responding on chat, no appointments until next week on the app. Horrible service. Time to switch back to @ShawInfo #telus #shaw

  • agentfortyfour Landon Carriere (@agentfortyfour) reported

    @BigNasty6oh4 In my area their internet is hands down better then Shaw, but Shaw has better tv services. Shaw’s TV with voice activated remotes are just way better then the atrocious Telus remote I have. Menus are better too.

  • Henne_Ssyy 🥃 HENNESSY🍍♑︎✞🜲♫ (@Henne_Ssyy) reported

    Hello @TELUS , we don't have electricity as you know, so we don't have wifi, we use our LTE which at the moment is not working too well. So for the May bill be nice to us please Have a nice Day✨

  • MacDonaldAshley Ashley MacDonald (@MacDonaldAshley) reported

    So, I moved recently and can not receive calls from my building's front door. Called @TELUS and guess what their suggestion was... Buy a new phone. I have a S22 Ultra. It is less than a year old. Problem is your system not my hardware.

  • SenorT Ty (@SenorT) reported

    @TELUSsupport @TELUS me again. Still no reception to even send a text lol. I'm at the airport haha no service can't send texts. Yall suck. Bush league. Total trash. #telusscam #themasters

  • MeowjinBoo Andreas (@MeowjinBoo) reported

    @TELUSsupport is there an outage in north Burnaby? My Telus phone internet is slow and my home internet is down.

  • standupmonkey Terry McGurrin (@standupmonkey) reported

    Hey @AppleSupport my iPhone 13, with background refresh turned off on EVERYTHING, rips through my data. 13 gigs in 20 days without streaming a single thing?! I barely leave my house! With my iPhone 11 I'd avg 2 to 3 gigs per month. Telus says many 13 users have this issue. WTF?

  • AvisekhDas9 Avisekh Das (@AvisekhDas9) reported

    @TELUS sales person commited a price of 59$ but customer care is saying 75$. Upon asking, Sales person stopped picking up call as well. Looks like sales guys are giving false commitments. Need urgent solution.