Telus

Telus Outage Report in Bala, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bala, Ontario 12/18/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AKouzovnikov Allison Kouzovnikov (@AKouzovnikov) reported

    @jmkeep Public mobile has low data plans. It’s owned by telus and cell service is the same. Customer service is limited to web only but that hasn’t caused me any problems in the many years I’ve been with Public.

  • Alex04162176 Alex (@Alex04162176) reported

    My parents with Telus x15yrs. On the internet 25mbs for 55$/mo (actually using 15%) just got an increase to 90$. Spent 3hrs yesterday only to get offer to increase to 60$ and they want 24mo contract! And rep brought up an excellent customer service to justify this!

  • thelibbiegrant Libbie Grant (@thelibbiegrant) reported

    On the phone with Telus tech support, and it's... actually a good experience?? Jerome is a badass. Love ya, Jerome.

  • pamkelowna pam paterson 🇨🇦 (@pamkelowna) reported

    @TELUSsupport The solution to a problem with a device for someone who has serious mobility and other health problems should not be “get yourself into the Telus store”. I won’t be recommending Living Well companion to anyone.

  • PogMoThoin10 Pog Mo Thoin (@PogMoThoin10) reported

    @CBC @cbcmarketplace Big companies no longer ‘compete’. Rogers Bell & Telus cooperate and fix prices. Same as how every gas station raises their price to the same $ within minutes. Cooperation is more profitable than competition.

  • optguru Master P (@optguru) reported

    @ChrisQuelch23 It's down a bit, great dividend. Really only Bell Canada and telus for telecommunications in Canada

  • davidhogben davidhogben (@davidhogben) reported

    More than an hour on hold now #Telus. You treat your clients with absolute disrespect.

  • troy_spreeuw Troy Spreeuw (@troy_spreeuw) reported

    Hey @TELUS I called yesterday to report that more than HALF of my calls are being dropped, but guess what? The call dropped! Never had this before. What’s going on?

  • QaiserMahboob1 Qaiser Mahboob (@QaiserMahboob1) reported

    @TELUS their loyalty department sucks

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @EthanYVR If you only have 2 packages, then you are just wasting my time. That's not what the original tweet was about Telus you can modify online unless they decide your package is out dated. and you can't cancel online I believe. Stop. Wasting. My. Time. With. Dumbass. Arguments.