Telus Outage Report in Port Carling, District Municipality of Muskoka, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Carling, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Carling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Arian
(@aftsmt) reported
@ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!
-
Still shadow banned
(@TrumpWonTwice) reported
@Bell_Support "We're here to help". My phone line is down, confirmed by my internet service provider and Bell support says to deal with them to fix Bell's phone line. So sick of the Bell Rogers Telus ********** in Canada. Time to look into #Starlink @SpaceXStarlink
-
Elham
(@Mahroooojan) reported
@TELUS @VodafoneGroup we expect the same support! #MahsaAmini #مهسا_امينى
-
Clayton Weber
(@S_ClaytonWeber) reported
@belanger_dax @TELUSsupport @TELUS It’s by design. People don’t want to wait. They making record profits last few years too. Service has tanked. Fiancé gets dinged every time we head to shirkston. We 45 mins from the boarder and get hit with it. Call every time. Has roaming off too
-
김동욱
(@dongwooksoobin) reported
@TELUSsupport I have already returned my modem, and I have a return receipt, but Telus said they did not receive it.I don't have a cell phone right now. I came back to my home country. I can only solve the problem by e-mail. Please let me know your company's contact email.
-
Thelma Phillips
(@redclayroad) reported
Hey @PublicMobile, I’m helping drive up @TELUS profits by buying data - any chance of some free data for loyal customers living without power after #Fiona, please? So many people use your service because it is all they can afford, and this is a very hard time for them.
-
GeniUstand
(@geniustand) reported
@TELUS Long distance is disabled on my line. Went online on my account and added a LD plan saver for $5 still not working. Customer service hold wait time is over 1 hour. Please help 🙏
-
Stan Querin
(@BlackStangBC) reported
@TELUS Don't get me wrong, it's a nice gesture...BUT i don't call IRAN so what are you going to do for me...it seems you only help the immigrants and refugees and it's just not right.. i have been with telus and you have not helped me out once..i was 1 day late paying my bill and 1/2
-
Mike
(@riderpride_m) reported
@TELUSsupport 2/2 How do I know if there is a downed line or accident? The map intentionally minimizes any outage. Can't believe Telus wasn't vilified for the multiple day long non-hurricane related outages last week due to hardware issues. Rogers didn't get away with it.
-
Rohit Mittal
(@rmittal_uw) reported
@TELUSsupport internet outage for 3 days, was informed Telus engineers still working on point of fault.