Telus outages and service status in Port Carling, Ontario

Problems in the last 24 hours in Port Carling, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Carling, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sea Dog (@Van_Isle_SeaDog) reported 1 minute ago

  @FringedCanuck @martianwyrdlord 100% agreed!! I actually had to sic the FEC on them for charging me for **** I never had! It took months and you could never talk with anybody that would/could do anything to stop it! **** Telus!

• 
  ICE is doing Pretti Good (@Crusaders512) reported 4 minutes ago

  @doug_wk @TheBlueGem3 I get your name and address of all people that live there. Wonder why marketing will have your name on it even though you’ve never heard of a company. Thats why. I can buy a phone lost from Telus, Rogers or Bell with names numbers and addresses

• 
  Stan Querin (@BlackStangBC) reported 7 minutes ago

  @TELUSsupport I'm having issues with global.....is this a station problem or a telus problem?.....if your watching that channel specifically sound cuts out for about 20 seconds comes back 5-10mins later it does it again

• 
  DirtlumpIII (@DirtlumpIII) reported 9 minutes ago

  @RalphKleinD3 @MrStache9 The guys I know who use it are like cult members. every one loves it and would fight you if you said something bad about it. That's all I know. LMAO! Once my telus **** is up I'm probably going to go with it.

• 
  𐐒ɹǝuʇ ‰ (@Clever_Blender) reported 10 minutes ago

  @TWilsonOttawa March 2026 Loblaws was breached millions of users health records and customer data. TELUS Digital hacked, millions of stolen customer data from DOZENS of Canada's largest corporations. Your point is valid.

• 
   PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reported 10 minutes ago

  Telus sucks.

• 
  Nogoodboyo (@nogoodboyo_yvr) reported 14 minutes ago

  @MikeMartignago Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. Customer base explosion. They can write off losses in the down years.

• 
  turbonerd (@blammenwerfer) reported 15 minutes ago

  @AmazingZoltan All of the big telecom providers. I'll never forget getting a $1200 cancellation fee from Roger's, arguing for three weeks with Bell that no I never asked for cable internet please stop sending technicians, or watching Telus cry like babies when Virgin wanted to come up here

• 
  world realist (@worldrealist1) reported 19 minutes ago

  @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.

• 
  Peter Girnus 🦅 (@gothburz) reported 21 minutes ago

  I am the Director of Voice Experience Innovation at Telus International. Six months ago, my team deployed a real-time accent harmonization layer across our Southeast Asian call centers. The agent speaks. The system listens. The customer hears Ohio. I keep a demo reel on my laptop. Before and after. The before sounds like a woman in Manila who went to university in Quezon City and has been resolving billing disputes for nine years. The after sounds like a woman who might be in a strip mall in Columbus. Same words. Same syntax. Same problem-solving. The only thing we change is the part that makes the customer hang up. The metrics are on slide eleven of my board deck. I'm looking at it right now: Customer satisfaction: up 23 percent. Average handle time: down 40 seconds. Escalation requests: down 31 percent. My VP asked what drove the improvement. I said, "Reduced communication friction." Which is technically true. The friction was that our customers don't like talking to people who sound foreign. We didn't fix that. We made it so they never have to know. The system processes voice in 11-millisecond intervals. It maps phonemic patterns to General American English midpoint targets. Internally we call these targets "anchor voices." The anchor voices were generated from 4,000 hours of NPR pledge drive recordings. We picked NPR specifically because listener studies show it's the accent American consumers trust most with their credit card number. (The agent hears themselves the whole time. Their own voice in their own headset. They just know that somewhere in those 11 milliseconds, a machine decides that what they actually sound like isn't something a customer in Phoenix will tolerate for the length of a billing inquiry.) Employee 7734 in our Manila hub asked to hear the output. We played it for her in a breakout room — the one with the motivational poster about "Bringing Your Whole Self to Work." She listened for six seconds. Pulled her headset down around her neck. Went quiet. Then she said, "Is that what they need me to be?" Her CSAT scores are in the 94th percentile. She clocks in every morning at 7:45. I should explain the economics because they're elegant: we hired agents in the Philippines at $4 an hour. We spent $11 million on a system that makes them sound like they cost $35 an hour. The delta is the product. We don't sell accent correction. We sell the gap between what a worker costs and what a customer requires them to sound like. The system doesn't work in reverse. If a customer with a heavy accent calls in, we don't smooth their voice for our agents. Harmonization flows one direction. Toward the customer. Away from the worker. Always uphill. Three agents requested transfers to text-based channels last quarter. They said they felt "disconnected from their own calls." My HR partner coded it as an engagement issue. Recommended a team outing. Bowling, I think. Every morning, 14,000 agents open their mouths and a machine makes a decision about what comes out the other end. They perform the labor. We perform the correction. The customer performs their preference. Nobody performs anything wrong.