Telus

Telus Outage Report in Port Carling, District Municipality of Muskoka, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Port Carling, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Carling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Port Carling, District Municipality of Muskoka, Ontario 12/20/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thekhaykery thekhaykery (@thekhaykery) reported

    @TELUS happened when they changed our phone number by accident. When they fixed it that’s when double charging happened. I called them every single month to fix it and they never did. Finally in Oct 2020 they gave me a credit, but there was still $300 balance which should’nt be.

  • downhomer52 downhomer (@downhomer52) reported

    What is wrong with Telus lately...seems like every thing is repeats lately. when I call and question it they say its the station provider and I say then why deal with a provider that shows us repeats over and over and over again and again...How many times do we pay for this crap.

  • brittdales Brittany (@brittdales) reported

    I know once I’ve used my monthly data, it slows down until it resets for the month. But damn guys I didn’t know “slowed down” meant virtually unusable for 5 days🥴 not sure I would’ve switched to Telus had I known this. @TELUSsupport

  • pennypacker_h H.E. Pennypacker (@pennypacker_h) reported

    @EhMarchand I contacted nhl support last week, who feeds the data to Telus. No response.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported

    @Billy47490054 People have some kind of device where they phone people using your number. I have had it done to me. I found Telus, and they said it happens, nothing they can do about it. Just hang up!

  • roastedfresh4U Brian Kannekens (@roastedfresh4U) reported

    Anyone else having @TELUSsupport internet issues. Spent an hour on the phone today for the 4th time in the last two weeks. We have no internet connection at all and the telus network won't let me hotspot. Brutal. Might be time for a new provider since telus seems unable to fix.

  • RandallJIsaac Randall Isaac (@RandallJIsaac) reported

    @TELUSsupport I waited 2 hours and 43 minutes for Telus support before giving up. Is this the best you can do?

  • LEvanochko Lucas Evanochko (@LEvanochko) reported

    We are sending staff home, at least they'll have internet at home.. probably. This is our third major outage since Dec 23rd. This is completely unacceptable @Telus

  • LEvanochko Lucas Evanochko (@LEvanochko) reported

    @Telus - just passed 20 minutes on hold and was disconnected. Call number 5 now.. and disconnected again. An audible click this time.. great. Customer service is killing it today.

  • HighSpeed_Crow High Speed Crow (@HighSpeed_Crow) reported

    @PersuaderKtrevz @theinstallguy Hi Kyle sorry to hear you are having issues, in this case, it is not us...there is an outage with the Telus mainline to the internet. Telus is working on it and we will keep our customers posted as we hear more.