Telus Outage Report in Saint-Raymond, Capitale-Nationale, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Raymond, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Raymond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Pike
(@dbpike) reported
@BarryWheeler @Bell_Support Not sure about land lines but for your mobile the easiest fix is to switch to Telus. They DO have a robo call blocker without having to DM someone. Quite sad actually…my mom just went into long term care. Bell install a phone line yesterday. 3 robo calls already this morning!
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Prianka
(@piyak10) reported
@TELUSsupport i m currently on telus call back and i m on hold to speak with manager for 30 mins . More than 45 min. Terrible experience
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MikeLogic
(@mike_logic) reported
@adampatterson Telus chat doesn't detect when you're signed in so the first four questions are if you're a customer, what services, and your contact details.
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Michael Murphy-Burton
(@oldmanhero) reported
@TELUS Telus has "submitted my order for shipment", so even though we know the phone is not going to ship for at least 6-8 weeks, they can't guaranteee they can cancel the order. Jesus ******* Christ, can I get a #consumeradvocate please.
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nervy
(@nervysage) reported
@ArgentxGarnet i had shaw's best internet service they could provide, and i switched to telus a few months ago. Telus for me was noticeably cheaper and also waaaaaaay better and more consistent
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mediar
(@mediarz) reported
Hey @TELUS it's really hard for your customers to shop for new phones when your website and your app are broken and you can't browse any phones at all. :/
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Michael Murphy-Burton
(@oldmanhero) reported
Meanwhile, Telus trying to cancel the order that cannot possibly fulfill the offer that prompted me to buy early is pure Comedy of Errors.
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Mary Mary
(@mlmiller273) reported
Waiting on @TELUS alarm tech to arrive and stop the short every 45 sec beep. Changing the battery didn't help. Poor Bailey is hiding under the bed and I'm exhausted. Why do these things always start misbehaving around 3 am.
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Michael Murphy-Burton
(@oldmanhero) reported
One thing that is really funny about this whole phone situation is how extremely bad the consumer service is versus the business service. My phone is on a business account, but I'm transferring to a personal one, and boy howdy does @TELUS ever allocate resources differently.
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Jack Zhang
(@Jack_Y_Zhang) reported
This **** is literally getting traumatic now. I told people Cloudflare DNS connections were being purposely sabotaged by Telus, but if you can't keep a server running, shame on you. ******* hell.