Telus Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Embrun, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hennylord🎞
(@crisostomo_eli) reported
@romel_eh Switched to Telus gig never have had any problems
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Jon Mellor
(@jonmmellor1) reported
@cogecohelps I'm wondering why we can't sign in to CNNgo as a Cogeco customer that pays for the channel? Bell, Rogers, Telus and Shaw customers have it available...what gives?
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Commissioner Miner
(@fanCRTCProfling) reported
@IGrudco go onto the Telus-koodo. Victims of sim-swap being told to call the emergency #, but it's closed. Have to wait 12-hrs for it to re-open, the latest Telus-koodo victim lost 1200$ in her paypal account.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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Bryan
(@bonstad) reported
@TELUS is great if you like to miss NFL playoffs, have frozen news, inconsistent internet & poor @TELUSsupport
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@Breeze_CA @TELUS I changed my senior parents plan & I was promised by the agent that it wouldn’t change for 2 Yrs. Less than a year it changed - bill went up. I phoned and they said they never said such a thing. So I am going to tape every phone call with Telus going forward.
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Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@Breeze_CA Yes Breeze! @Telus is bad for that..... and then they read back notes they supposedly took while you were speaking with them and tell you that’s not what they said. From now on every time I speak to Telus I’m going to be using my speaker on my iPhone and recording on my iPad.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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André M Macko
(@AndremmackoM) reported
@CanadaOpinions @TELUS If there internet service is as bad as their cell service then it'll only annoy their clients.