Telus

Telus Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 03/10/2026 15:05

March 10: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KaitlyndmBaker Kaitlyn Baker (@KaitlyndmBaker) reported

    PSA - anyone with Telus can turn on call control (free service) and every time someone calls you, they’ll need to press a number to continue. It’ll filter out all the robot spam calls!

  • DavidHy48134670 David Hynes (@DavidHy48134670) reported

    @JAnneliese16 @TELUSsupport Rogers gave me a 1 month rebate when they were down. Telus should do the same.

  • prairierose58 Sharla Parry (@prairierose58) reported

    @889ShineFM cannot get you thru Telus tv. Just large hum noise. Seems to be ongoing problem. Had to switch to Edmonton.

  • its_just_dave Dave Is Fine (@its_just_dave) reported

    Hey, @TELUS your customer support is becoming weak like @Bell. I'd love to pay my security portion of the billing but to do so you'd have me/customers dismantle the actual panel to find the IMEI code on the back. You need to seriously think about that for even a second.

  • Lyricalwanzam Lyrical Wanzam 🇬🇭🇨🇦 (@Lyricalwanzam) reported

    @TELUS no internet service on Bayview drive, Delta BC. What’s going on?

  • donair_poutine Adam, who lives in Norwood now (@donair_poutine) reported

    Approaching hour four of the telus guy desperately trying to install internet in my home, he’s now on hold with the customer service line whose Agents Are All Currently Busy Helping Other Customers

  • Trader53N113W WoolyBugger (@Trader53N113W) reported

    @Sportsnet can you guys look into the SN Now live streaming? It takes an act of god to login with Telus.

  • antoniomourant ANTONIO DE OLIVEIRA (@antoniomourant) reported

    Hey @TELUSsupport, my home internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus “great” fiber optic service, I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?

  • yegsheens Sheens (@yegsheens) reported

    @plsreplyimmafan Okay thanks for this. I'll likely just sign up with Telus again as I've never had an issue with them. Then I'll keep my Rogers phone plan too, I suppose!

  • antoniomourant ANTONIO DE OLIVEIRA (@antoniomourant) reported

    Hey @TELUSsupport, Myhome internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus marvelous fiber optic I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?