Telus

Telus Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 12/28/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pauldhobson Paul Hobson (@pauldhobson) reported

    I never expected that ordering a new SIM from @Telus would turn into such a seemingly lifelong quest. Bilbo would have given up and gone home a long time ago.

  • karinaTNP Karina Kozusk (@karinaTNP) reported

    @TELUS How about slow. Not as fast as Shaw.

  • PheatzPoetry 410N 👑 (@PheatzPoetry) reported

    @_china_xox Every phone company right now has similar plans so there's not much difference there. Customer service wise - Telus is the best Choices of phones, perks etc - Rogers Bell- cell service? Those are your pros but it's what you want your bill to look like

  • VerstraetB prettyinpink (@VerstraetB) reported

    @AB_MD_WarRoom Telus can piss off...its bad enough they bought ADT my security company.

  • MeganJourney1 Megan Journey (@MeganJourney1) reported

    @TELUS was given prices for tv and internet and now they have changed them when we agreed on pricing. Telus has the worst service ever!!!!

  • KurtPenner Kurt Penner (@KurtPenner) reported

    @TELUSsupport our telus optik tv box is not powering on... any problems happening or suggestions?

  • MojitoRandy Mojito Randemic (@MojitoRandy) reported

    @TELUS @TELUSsupport lost all internet connection and cannot get connected with/by your support. Cannot work now. Help?

  • ahagan518 Andrea Hagan (@ahagan518) reported

    Does not make sense to me - for SAME home services, I would have to pay 30% MORE than my friend - sums to >$500 per year. Talked to SHAW twice about this issue. Was basically told "too bad I missed out the promotions". Been with Shaw 25 yrs. Is it worth it to check Telus?

  • SpockIsABiter Brett (@SpockIsABiter) reported

    Just give me a straight answer? I'm regretting being a loyal customer of 10+ years. This has been the worst experience I've had with Telus (2nd is a sales rep wiping my fiances phone and her losing everything, and they basically said oops with no attempt to rectify it)

  • wally_born Wally Born (@wally_born) reported

    @TELUS Hopefully better than my Telus SmartHub. Locked up twice in the last 10 days and it’s less than 3 months old. When are Rural customers going to get reliable service?