Telus

Telus Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 02/23/2026 20:05

February 23: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • grooveitbrush Grooveit “The Wet Club Scrub” (@grooveitbrush) reported

    @TELUS @TELUSsupport I was on the phone 3x with support yesterday. Cellular data not working. Being overcharged. Very frustrating and disappointing support. No resolution.

  • Chest_Rockwell7 Chest Rockwell (@Chest_Rockwell7) reported

    @KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service I comparably better

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @arun_cpa @TELUS She must not be operating in BC’s capital because there are giant dead spots with no connectivity where #Telus took down a tower with no plans to replace it. The same location as a deadly bank shootout this summer. In my home I have 2 bars of service. #FutureExpensive

  • pterodactyl99 Paul Breland 🐱🚵🏻🏒🇨🇦 (@pterodactyl99) reported

    @KyleTWN I'm using Shaw because they're far cheaper and it works for my needs, but their network isn't very good. If Rogers is allowed to buy them I'll probably go back to Telus

  • DanRoarty Dan Roarty (@DanRoarty) reported

    @TELUSsupport @TELUS You guys should really be ashamed at how terrible your customer service is..

  • shananaparton yallternative (@shananaparton) reported

    @TELUS I turn off my roaming, still get charged $28 in fees, wait on hold for over an hour, and you won't refund it? Your solution was to purchase a roaming package for $12 a day "just in case" next time and then put my phone on airplane mode and not use it. Ridiculous.

  • woolfs_s Woolf’s Ghost (@woolfs_s) reported

    We've messaged @TELUSsupport : @TELUSsupport we've been on the phone for over an hour waiting for help to pay the Telus bill. What is going on over there that you can't manage to deliver any customer service within an hour's time?

  • OnionRingGoat Trͬeͣvͫo💀 (@OnionRingGoat) reported

    Working for Telus sucks *** Cant wait for the day i leave this goddamn place

  • IzykMatt Matt Izyk (@IzykMatt) reported

    @TELUS @TELUSsupport just got an email saying you support Canadians, community, and the planet. Maybe start by supporting Canadians with more affordable phone plans! That is why I am moving over to @BellMobility

  • JuliaMerrett Julia Merrett (@JuliaMerrett) reported

    @TELUS @TELUSsupport No service for 2 days now in Courtice, ON 😭 Help !!