Telus

Telus Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 12/07/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kittykat4512 Linda L Sear AKA: ''Kat Mom'' (@kittykat4512) reported

    Well, I don't know what happened with this Cloud Star TV, based here in Edmonton. Because we've both been home all day and they never did call us like they were supposed to today about making an appointment to have their home services switched over from Telus! Not impressed.🤨🤔

  • sammy__bare Sam🌺🌺 (@sammy__bare) reported

    Seriously cannot wait when Elon Musk comes out with cellular service with his @Starlink , I’m sooo sick of @TELUS with they’re BS services & high prices

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    We’re very sorry to hear about your recent experience and the frustration it’s caused. This is absolutely not the level of service we aim to provide, and we understand how upsetting it can be when you're unable to get the support you need — especially when communication is being impacted. To clarify your concern: are you currently unable to call or message certain contacts, specifically Telus numbers, or are all services affected? We’d like to better understand the issue to get it resolved as quickly as possible.

  • AmicuriousJ Vera Victoria of Amicurious, Prefect, 51st State (@AmicuriousJ) reported

    Canada has the worst cable/internet on the face of the earth. @comcast would be a luxury at this point. @Rogers @TELUS

  • manitoulinmagic Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported

    So apparently @TELUS took over the company that installed a security system at 1 of our properties. When asked to send a technician to resolve an issue, they informed us that they are unable to do so. Isn't this fraud if they accept monthly payments but fail to provide service?

  • RueNahcMohr Rue Mohr🇨🇦 (@RueNahcMohr) reported

    A business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!

  • CHItraders CHItrader (@CHItraders) reported

    $TRU $TU TELUS And TransUnion Launch Branded Call Display In Canada To Combat Call Fraud And Boost Customer Trust With Verified Business Identity

  • manitoulinmagic Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported

    @TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!

  • teewhyare1 Roadman T (@teewhyare1) reported

    @Bell and their crummy customer service can take a back seat. @TELUS, you're back on the clock.

  • RobertLHeureux Robert L'Heureux (@RobertLHeureux) reported

    @TELUS I’ve been contacted twice by a representative in the past days to get me back as a customer. If you want me, have someone that speak fluently in English or French. He wasn’t friendly and the promo was too good to be true.