Telus

Telus Outage Report in Embrun, Comtés unis de Prescott et Russell, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Embrun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Embrun, Comtés unis de Prescott et Russell, Ontario 11/15/2025 14:35

November 15: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JodieEmery Jodie Emery (@JodieEmery) reported

    @downdetectorca Cell service signal disappeared and my phone is “Searching” with no success for my Telus connection. My Telus home Wi-Fi is working though.

  • QuanCNguyennn Quan (@QuanCNguyennn) reported

    @ZeroZenny @ArgentxGarnet Sup I sell Telus As a consumer I've maybe like 1 day where I was down for at most 1-2 hrs of my 3+ years of service If you're starting fresh with Telus, I/we can offer some real lucrative deals and help pay out any existing internet you may have. Reply here/DM me if you want?

  • CFerg259 C.Ferg (@CFerg259) reported

    @TELUS what the heck Telus? I'm on an important call and the call cuts out and now it says emergency calls only? I'm in Calgary and it doesn't say on your website there's an outage....I pay my bills every month, why have you let me down?

  • Jack_Y_Zhang Jack Zhang (@Jack_Y_Zhang) reported

    This **** is literally getting traumatic now. I told people Cloudflare DNS connections were being purposely sabotaged by Telus, but if you can't keep a server running, shame on you. ******* hell.

  • Brenwhitehouse Brennan (@Brenwhitehouse) reported

    Anyone else not able to make calls on the @TELUS network? @TELUSsupport

  • TheEricOcampo Eric O. (@TheEricOcampo) reported

    @TELUSsupport I'm trying to extend my contract but it is hard to contact TelUs support...

  • Synaesthesia24 Courtney Cox (@Synaesthesia24) reported

    @TELUS hey whats going on ? I can't send text and only emergency calls ???

  • vanisle7 Steve C (@vanisle7) reported

    @TELUS celluar network is down up here in FSJ! Any idea when that'll be fixed?

  • mediarz mediar (@mediarz) reported

    Hey @TELUS it's really hard for your customers to shop for new phones when your website and your app are broken and you can't browse any phones at all. :/

  • InternetSandman Sandman (@InternetSandman) reported

    @ArgentxGarnet I have Telus Fiber. I pay for 150 up/down, and I get 180 up/down lmao. It's great for me tbh