Telus

Telus Outage Report in Val-David, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 12/23/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • teasemuffin Tease muffin (@teasemuffin) reported

    @AskPayPal I will no longer be using Paypal. I was told to reach out to their partner Telus, who said my shipping label refund was definitively closed even new requests. Declined due to docs not being accepted within their short time window? What a terrible service.

  • ohryan Ryan - Wash your hands and order delivery (@ohryan) reported

    @levisan @TELUS The first 3 look like time verification (NTP = network time protocol). If this is something like a PiHole log, it's probably doing the 2nd and 3rd because you're blocking the first. In which case you should unblock these, stuff may break if your router doesn't know the time.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @mobutils @CRTCeng @ShawInfo Also, HSA in Bell terminology refers to ethernet connectivity (PVC) without PPPoE. This was more common originally but pricing made the service moot. In Telus territory, both PPPoE and “HSA” are available on more equitable terms but ISPs tend to choose PPPoE as easier 2 integrate

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    Is the person (csr ) saying they’re not throttling is in another country, it’s not a lie right? #telus doesn’t provide service in their country.

  • dakotaboybrian Brian (@dakotaboybrian) reported

    @staceykate1973 We dropped Telus and signed up with Shaw. Very happy with the service and with the 2 cel phones will save approximately $1700.00/ year $30 for the Simm card and took the $10 per 1GB data plan. It expires every 90 days but I am 60 days in and have only used 380 MB.

  • canasiantl Croissant roll (@canasiantl) reported

    @Shoryia_ @SoullessOneRach "Everything is fine on our end, no problem here" for like 5 times I googled if other people were facing the exact same issue, and there were tons. Since Shaw wasnt gonna fix it. I switched to Telus, and so far. Telus has been good to me. Never trust Shaw ever Again. [2/2]

  • ChristiansonAmy Dr. Amy Christianson (@ChristiansonAmy) reported

    @TELUSsupport Will do. We have service, but it’s terrible. Telus hub is unusable. I’ll call though.

  • Flux_Lalonde Paul Lalonde (@Flux_Lalonde) reported

    So, @telus's privacy team claims re-using credentials of cancelled accounts is within their policy and that it's my job as a former customer to keep on top of their terms of service and protect myself. All the while @TELUSHealth wants to to believe they care about privacy.

  • CollectiveDeck The Collective Deck (@CollectiveDeck) reported

    @TELUS @TELUSsupport Escalated recurring 2 yr issue of telus home services to support & senior mgmt via countless documented emails w/ NO response for 6+ mths. Currently into hr 2 w/ tech support (AGAIN); still no working services, but we're consistently charged for extra usage?

  • evans_nj Nick Evans (@evans_nj) reported

    @Kiz_Kiz @Jennjo22 @TELUS That's great, in my case I'm fine. I'm sorry for your Apple products. I actually just use one of those wireless charging pads normally. Put it on at the end of the day and it's charged by the morning. It's only an issue for people that require that super fast charging.