Telus

Telus Outage Report in Val-David, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 02/20/2026 22:20

February 20: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JimGilb58090535 Jim Gilbert (@JimGilb58090535) reported

    @kirst_alyssa @TELUS I don’t think a company has ever made as mad as Telus. Very ****** service!

  • CodyCaroline Caroline Cody (@CodyCaroline) reported

    @Telus Trying to contact Telus re power line down on my property in Calgary. Enmax and Shaw has asked that I contact Telus urgently. Can’t get thru to an agent on the phone or via chat. Please advise ASAP

  • pHarps Harps (@pHarps) reported

    My wife just spent 2 hours trying to re-cancel Telus accounts for an Alzheimer’s father, adding to so much mental and financial stress- including a workaround that they set up to manage this. I’d rather a day-long outage from @Rogers. Do better @TELUSsupport #MentalHealthMatters

  • NoLogsNoCrime Ryan Clarke (@NoLogsNoCrime) reported

    @MsYouDoYou I used to LOVE novus when I lived downtown but they don’t service my area and I can’t stand Telus or any others.

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    If @TELUS/@TELUSsupport continues to be unwilling to do so, I will upgrade my RCMP complaint re: their tech vehicle to a HARASSMENT complaint given how the tech and landlord spoke to me (saying something to me in a language I don’t speak.)

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • gothicdisco THEE Disco Witch 🏳️‍🌈🏳️‍⚧️🇺🇦🌻 (@gothicdisco) reported

    @ItsDeanBlundell @MerlinofCanada @Rogers I moved to Canada in 2003 and signed up with Telus. We've used them for our landline, cellphones, and internet since then without a complaint.

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    Spoke to someone in @TELUS Escalations a little bit ago. She wanted me to re-explain everything that occurred yesterday - I told her to review her notes. She then became rude and said she was "making no commitments" and expected me to go by HER timeline. Cc: @TonyGeheran

  • Skink00ts nupqu ʔa·kǂam̓ (@Skink00ts) reported

    @martin_bauman @CapitalDailyVic Great reporting of an awful story. Terrible ethics and business practice from @TELUS

  • HughMungusBruh McLovin (@HughMungusBruh) reported

    @kirst_alyssa @TELUS Shaw wifi is pretty good, haven’t had issues in years it’s definitely gotten better