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Telus

Telus Outage Report in Val-David, Laurentides, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Val-David, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 13Mammabee
    MammaBee#13 (@13Mammabee) reported

    @kathylandb2 @atrupar In Vancouver here… you can add MSNBC to Shaw/Telus package. $4/month.. it’s not in HD tho …..currently CNN vista $6!! About to cancel here !!

  • munnoob
    Mehul P (@munnoob) reported

    @TELUSsupport our wireless signal in Walker lakes @CityofEdmonton is terrible telus needs to invest in some wireless tower. Barely get 1 bar on multiple telus devices.

  • jeterfan28
    cara (@jeterfan28) reported

    This is ridiculous!! I’ve had 10 spam calls already and have blocked all the numbers. WTF is going on @TELUS @TELUSsupport it’s been nothing but problems since I signed up. Between this and Rogers idk what’s worse 😡😡😡

  • KatuniaOB
    Katie O’Byrne (@KatuniaOB) reported

    Who’s the worst company to deal with and why is it @TELUS 🙄

  • KarFulch
    clear n present (@KarFulch) reported

    Wow - Telus Home Security call takes an hour or more just to talk with someone to troubleshoot an issue… been waiting and still nobody has answered. @TELUSsupport how can you justify this?

  • EmmaLazarus9
    Emma Lazarus (@EmmaLazarus9) reported

    @JimSenko Crushed that @telus became shady enough to Bait&Switch working families with door to door sales. Agreed to a great price on setup only to be told at bill time deals start 3 months later? Paying for service while SIM cards are in the mail? #feelingscammed @cbcgopublic

  • _LaineyBoggs_
    Lainey Boggs (@_LaineyBoggs_) reported

    @jeterfan28 @TELUS @TELUSsupport I have an android and I use the block spam option on my phone. I rarely get calls now. I have been with Telus for over 20 years. Sorry you're having such problems.

  • lakefieldal
    Alejandro (@lakefieldal) reported

    When you discover @VirginPlus @VirginPlusCare has the worst customer service ever.... @TELUS is looking really good right now

  • tempestimony
    Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    @JFN1971 Yep. An they never kill their Own. Any 5 tier Company is the same: Telus Canada + City of Calgary have same number of employees. It takes 5 tiers of managers to do the work. 5 levels away from the Customer.

  • SamRochadotcom
    Sam Rocha 🇺🇦 Texican in Canadia (@SamRochadotcom) reported

    So, @TELUS calls to offer a new set of promotions and I agreed on the condition that I cancel some of the things I presently have. They say I can call to do that separately but it will all be fine. Now, 7 transfers/calls in, they cannot do it. What a joke. @TELUSsupport