Telus

Telus Outage Report in Val-David, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 01/24/2026 01:40

January 24: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthernBoy1965 NorthernBoy (@NorthernBoy1965) reported

    @merry123459 Lets not get to smug about Rodgers. Same **** can happen at Telus and Bell.

  • Mitts64 BR (@Mitts64) reported

    @CanadensisMax This is what happens when one company gets so big it takes emergency services, government, banking and retail down with it.If there’s ever a cyberattack this is the exact scenario that will occur except it will take Bell, Telus Shaw along with them.Harder to hack 3,000 small ones

  • chasing_you chester (@chasing_you) reported

    @karanwa1ia @PrabSarkaria @rogerrai1 ..companies. It’s so annoying that the plan you buy from koodo is a telus n/w, Fido is Rogers etc, this is how they ensure cheaper cost? Sharing less resources from their main brand.if parent goes down it takes its subsidies with them.Doesn’t seem reasonable..2

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • SpisakLoren Loren Spisak (@SpisakLoren) reported

    @jesserubinoff I never lost my internet because I go thew telus

  • StrongNFreeAB Kyle Moore (@StrongNFreeAB) reported

    @jongibson3 @adobopoutine @FidoSolutions Telus never went down

  • canopal127 CanOpal💚👻🕸🍁 (@canopal127) reported

    @LanceUlanoff @brittlestar Telus does the same thing, so this will become a video when they go through another nationwide outage again too.

  • WomanInTheMirr4 Woman In The Mirror (@WomanInTheMirr4) reported

    @ConsumerSOS Telus would like to sincerely thank Rogers for helping us market our "antiquated" landline service. We will no longer have to offer said service for free in order to keep our existing customers from cancelling. Merci Rogers.

  • GorionZ Zorander 🇬🇷 🇨🇦 (@GorionZ) reported

    @manofbird Telus here trying to convince sister to switch over just told here she will not have service for several more days

  • JayR29924216 Jay R (@JayR29924216) reported

    @FP_Champagne Did you happen to ask the Telus CEO how it’s possible that a Rogers outage impacted his service? My Telus service was out all day?? Coincidence? Don’t think so. I think these bloodsuckers are all giving it to each other up the *** .