Telus

Telus Outage Report in Val-David, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 01/29/2026 14:40

January 29: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    Woke today to find that someone has gone thru and stolen things from with 5-8 feet of Telus Doorbell camera and have spent 1 hour ob phone with support that try to upsell me on other equipment that does not work either as neighbor had picture of man's back stealing child's 1/2

  • MagnoliaHoney2 MagnoliaHoney (@MagnoliaHoney2) reported

    @telus I'm not interested in your internet services. You lied the last time, and you'll never have me as a customer again, stop trying. #*******

  • stevil45 Stevil (@stevil45) reported

    Hey @TELUS fix your ******* **** you useless *********! I’m getting pretty ******* tired of paying you lessrons for trash service!

  • IAMDJREMINISCE DJ Reminisce (@IAMDJREMINISCE) reported

    @PRiMETIMESNOOP_ @TELUSsupport Cut mine to basic service on Telus I’m all IPTV

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @RainbowRailroad Never ending pandering by Telus.

  • SueAnnLevy Sue-Ann Levy (@SueAnnLevy) reported

    @TELUS has left my wife Denise on hold for 2:54 minutes now. She is trying to settle a billing issue with Payment Services. Since we first called we have been transferred 3X. What kind of user-friendly service are they running?

  • Kirsten_Hume Kirsten Hume Scrimshaw (@Kirsten_Hume) reported

    @nrusse @TELUS @PrivacyPrivee This is a problem with lots of organizations! I got a call from a blocked number asking me to confirm my identity by sharing my personal info regarding kids’ passports, but I had no way of knowing it was legit. (Turns out it was, just came across as super-phishy.)

  • tonytibs Tony Thibaudeau (@tonytibs) reported

    @TELUS 1 bar in North Glenora and unable to conduct calls and reverting to landline is there repair to service soon

  • StaringJonathan Jonathan Staring (@StaringJonathan) reported

    @TELUSsupport I called the "fibre support team" only to sit on hold for 30 minutes. I was assured at the end of the call "Natalie" from escalations was calling me immediately. I'm still waiting. #telus

  • jwallingf Jim Wallingford (@jwallingf) reported

    Tried to contact Telus home support. After staying on the phone listening to it ring for over 6 minutes I got bored and hung up. Funny how the bills arrive on time and they expect to get paid on time but, if one needs help, radio silence. Was thinking of signing up. Not now!