Telus

Telus Outage Report in Val-David, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 12/23/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    So @TELUS plz. Tell me why I would go to your sister company after you telling me there are no loyalty incentives for 13y+ customer. Wouldn't that be like Purolator telling me to go Canada Post instead of addressing the issue? #CustomerExperience

  • TanyaByers10 Tanya Byers (@TanyaByers10) reported

    @telusmobility thanks Telus for having absolutely NO WAY of helping a customer with a esim who emergency needed to replace a phone and now will be without a phone for 10 days on holidays - transferring our 4 phones to a different provider asap … there has to be a better way

  • VivapuffsS strawberry_vivapuffs (@VivapuffsS) reported

    @TELUS @TELUSsupport @telusmobility literally the worst customer service everrrrr. Lord save your money. Get your phone elsewhere

  • VeryScott Scott Troudt (@VeryScott) reported

    So, @TELUS has been incorrectly billing me since I switched back from @RogersHelps. Calling in has not helped, as the reps are clueless. Tried escalating on their website and they have disabled that option due to Boxing Week sales. WHAT? TELUS has really gone down hill-and fast!

  • Deaner67 Dean O'Brien (@Deaner67) reported

    @TELUSsupport been with Telus since Clearnet. Over 22 years. Called twice to discuss moving to another carrier, was told how to move my number if needed. Never asked what could be done to stay or even why I'm leaving.

  • MoreKevinPlease Kevin Moore (@MoreKevinPlease) reported

    @NatashaFatah I installed the app when it came out because I could clearly see that the technology was not about tracking people especially since it was open source. But a lot of people rightfully don’t trust the government so they never bothered. Ended up getting tracked by Telus anyway.

  • DawnCMW SkariMari 🇨🇦 (@DawnCMW) reported

    I checked my Alberta health record to confirm my booster was showing on it. The web address cycled through a telus url. What the hell AHS? I never consented to telus having access to my personal health info. I have refused to use those crooks' products for over 25 years.

  • melcampbell_sch melissa campbell sch (@melcampbell_sch) reported

    C’mon @TELUS a 52 minute wait? Then on hold again for 5-6 mins. 113 minutes total. To find out you aren’t interested in offering me a package without data as I no longer need it. You’ve lost me as a long term customer.

  • yeungc Conrad Yeung (@yeungc) reported

    @VeryScott @TELUS @RogersHelps Same here. Switched to a small business plan and billing errors constantly.

  • Laserflicks Derrick Stricek (@Laserflicks) reported

    @LyndzBeck I thought it was here ?..my Telus phone shows a 5G signal