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The Elder Scrolls Online is a massively multiplayer online role-playing game (MMORPG) developed by ZeniMax Online Studios and published by Bethesda Softworks. Available for Xbox, Playstation and Windows.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Elder Scrolls Online reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Elder Scrolls Online. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Elder Scrolls Online users through our website.
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Sign in (83%)
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Game Crash (11%)
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Online Play (6%)
Live Outage Map
The most recent The Elder Scrolls Online outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maxent |
Online Play | |
 Washington |
Sign in | |
 Islington |
Sign in | |
 Zürich |
Sign in | |
| Cortland |
Game Crash | |
 Oberursel |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Elder Scrolls Online Issues Reports
Latest outage, problems and issue reports in social media:
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VOODOO BOB
(@THAT_VOODOO_BOB) reported
@TESOnline help I got digital version on ps4, it's padlocked and can't play, so bought it again on different account on ps5 as neither you or Sony would/could help. Now it says "disc required" to upgrade to ps5 version on a digital ps5... you going to help this time or say its Sony problem
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Barry O'Neill
(@RealBarryONeill) reported
@TESOnline Playstation only problem, very strange 🤔
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Moridin Richard
(@RichardErvik) reported
@TESOnline please let me Know when the disc problem is solved. Thanks
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VOODOO BOB
(@THAT_VOODOO_BOB) reported
@TESOnline @FoxyPapyrus help I got digital version on ps4, it's padlocked and can't play, so biught it again on different account on ps5 as neither you or Sony would/could help. Now it says "disc required" to upgrade to ps5 version on a digital ps5... you going to help this time or say its Sony problem
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Marvin
(@Marvin_b2) reported
@DMAWulf @TESOnline Bought it. Not via PS-Plus and still have this issue. So nope, not a PS-Plus Issue.
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IGS of Tsushima 🇷🇸
(@Idelija2) reported
@TESOnline This just sucks. How every PlayStation exclusive upgrade works without issue. Last one with FF7 remake upgrade not even exclusive but you guys can't figure out free upgrade. Unbelievable
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Jonnysahn
(@Jonnysahn) reported
@TESOnline Love how it was delayed a week to prevent issues, then this happens lmao
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Joe
(@KING_CORNHOLIO) reported
@TESOnline It’s broken I can’t update to the new version it says I need to enter a disc even tho I have the digital version……
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Michael Hurst
(@mikehurst93) reported
@TESOnline I have exactly the same issue now. (12:29) GMT
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🆉🅰🅼🅸🅻 🇰🇼
(@Mr_Zamil_) reported
@TESOnline Yes, I have the same problem. Please, we want a solution
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Xerosch
(@Xerosch) reported
@RichardErvik @TESOnline I have the same problem. I'm using the PSN in Europe and own all expansions except for Blackwood.
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Josh Taylor
(@JTEST1995) reported
@Julienjroy @TESOnline Yeah I just spoke to ZOS community manager on Reddit it’s a glitch and they are looking into it
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TheMeta__
(@TheMeta__) reported
@DMAWulf @TESOnline No, it's an issue we're all dealing with for the PS5 upgrade. Digital owners can't upgrade right now
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Hurst
(@TheWorstHurst) reported
@TESOnline Having this problem too. Don't see a digital option.
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VOODOO BOB
(@THAT_VOODOO_BOB) reported
@TESOnline help I got digital ps4 vers, it's padlocked & i can't play, so bought it again on different account on ps5 as neither you or Sony would/could help. Now it says "disc required" to upgrade to ps5 ver on a digital ps5... you going to help this time or say its Sony problem
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The man himself
(@Themanh89842527) reported
@THAT_VOODOO_BOB @TESOnline Highly doubt they’ll do anything as it’s Sony. Same issue here
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VOODOO BOB
(@THAT_VOODOO_BOB) reported
@Themanh89842527 @TESOnline I've had this issue since launch of Ps5 in November
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MarkBW
(@AnsteyWhite) reported
@RichardErvik @TESOnline Waiting IMPATIENTLY for this fix. Let’s go #ESO
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BRAD 🤘🏻
(@CptTekashi) reported
@Optimus_Code @TESOnline It doesn’t matter though is what I’m saying they will look just fine when they arrive on the console so what’s the problem ? Watch dogs being the very rare exception.
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Marvin
(@Marvin_b2) reported
@Klpgzz @ELDENRING210122 @TESOnline Nah the thing is its not an update, it a standalone gane for PS5 which released exactly at the time it released for XSX. But there is a problem that the game isnt free for previous owners (which it should be)
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Josh Taylor
(@JTEST1995) reported
@Universe__CS @Julienjroy @TESOnline This must be a glitch no way you had to have the disc version for a free ps5 update that’s pathetic
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Danny
(@Danny_ChaoticDE) reported
@TESOnline This is so bad..... Really guys. Why is nothing working right with your things? Dlc +1000 bugs. Ps5 upgrade not working....
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Rob Pitt (GamePitt)
(@RealTurniplord) reported
ffs, why is @PlayStation so shite! I can't get the PS5 version of @TESOnline because it's not giving the free upgrade, only the disc version has an upgrade. I have the Blackwood Digital edition, but it isn't detecting it. Every upgrade has an issue. Any help @Bethesda_UK?
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Ibot_x
(@ibot_x) reported
@TESOnline @Tom31302659 Me also and i get a error message if I try to load the licenses
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AshClouds115
(@AshClouds115) reported
@TESOnline Ah im glad im not the only person with this issue.
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just another gamer
(@Aus_Ranger) reported
@DMAWulf @TESOnline I have purchased this game more times than I care to think, I still keep getting the error, interestingly I popped my old day 1 disc from before I went full digital and it will allow me to install, but stuff that as it might negate my previous purchases
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ELDEN RING
(@ELDENRING210122) reported
@Klpgzz @TESOnline Actually the bad upgrade system on the playstation is the problem. It's just uses smart delivery on the xbox. Don't come at me,I'm just observing
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Anshul
(@Anshul__K) reported
@DMAWulf @TESOnline I bought it from the store, still get the same issue
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x0rw1n
(@x0rw1n) reported
@TESOnline PS5 version is broken. You removed base game for PS5 and added the new PS5 base version released today. So people need to have a disk or buy PS5 base version again(((
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TheMeta__
(@TheMeta__) reported
@Xerosch @RichardErvik @TESOnline They'll fix it soon. It's just an issue with Sony allowing the upgrade for digital owners.