Vidéotron Outage Report in Lower Sackville, Nova Scotia
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Sackville, Nova Scotia
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lower Sackville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (64%)
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Wi-fi (16%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandre Gonzales
(@gonzal3x) reported
If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.
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maria
(@marjoey) reported
@JokeSins @Videotron No service in NDG, internet, cable and they can't be reached.
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M. Bundy 🦑🐬
(@MitchellBundy) reported
Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.
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MoraJaybird
(@MoraJaybird) reported
@MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.
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A✨
(@as0205) reported
@Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!
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Lorna Mungur (she/her)
(@Lornamungur) reported
My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!
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Sephyr ArtCore
(@SephyrArtCore) reported
@Videotron Expecting a credit after all the shenanigans lately; and I will not be talking about the shitty router that comes with your internet that keeps dropping connections 8 times a day. Get your **** together Videotron, or maybe I should start considering another provider.
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Mr Frostback
(@singram) reported
@fagstein @Videotron Grrr can't change my DNS by logging onto my router? Wtf?
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maria
(@maria32923572) reported
@Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!
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Dear Gamers,
(@Sicktrees) reported
@Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.