Vidéotron

Vidéotron Outage Report in Lower Sackville, Nova Scotia

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lower Sackville, Nova Scotia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lower Sackville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lower Sackville, Nova Scotia 02/12/2026 16:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RandorElbuf Ran I am (@RandorElbuf) reported

    @Videotron internet is down?

  • SoccerenFolie Hady Raphaël (@SoccerenFolie) reported

    @P_Dubs13 @onesoccer Helix from Videotron The problem wasn't from my connexion, it comes from them. A lot of people had the same problem

  • anima_anonyma anima_anonyma (@anima_anonyma) reported

    @alysm745 @JanTheMan2010 I am with Videotron in Quebec and after a few years price crept up from about $50 to $90 a month. Then in 2019 I called and wanted to cancel. I explained that my income is low and I can't afford it.

  • HugoThePinkCat 🐱 A 🏳️‍🌈 PINK 🏳️‍🌈 CAT 🐱 (@HugoThePinkCat) reported

    @Lucian_Lutrae It's really too bad you're not in Quebec because I really enjoy the internet plan we have at home with Videotron.

  • dariamark Daria Mark (@dariamark) reported

    @Videotron Helix internet service has been very intermittent and slow today in Westmount on Redfern Ave. Not usable. Any reported outages? I did see two videotron service vehicles on Sherbrooke.

  • cuto8 Curtis (@cuto8) reported

    @Videotron any line of sight as to when eSIM support will be added? Would like to make use of the #eSIM functionality on our #iPhone12Pro @Apple

  • dariamark Daria Mark (@dariamark) reported

    @Videotron Thank you. Called and the technician confirmed that there is an issue in our neighborhood. No ETA for resolution.

  • fastpuppy FastPuppy (@fastpuppy) reported

    @videotron is #slow again/still I really wish they’d put a damn reset button on the front of their modems.

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • ArnoldL1969 Arnold L. (@ArnoldL1969) reported

    At least I got to see the winning shot in ot by the Habs. Been having problems with videotron.