Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 153
Longueuil, QC 12
Toronto, ON 11
Ottawa, ON 10
Mercier, QC 5
Rapide-Danseur, QC 4
Vaudreuil-Dorion, QC 4
Laval, QC 3
Gatineau, QC 2
Donnacona, QC 2
Pierrefonds, QC 2
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1
La Prairie, QC 1
Pickering, ON 1
Repentigny, QC 1
Saint-Constant, QC 1
Buckhorn, ON 1
Saint-Jérôme, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday , down again today???

  • BourdagesAndre André Bourdages (@BourdagesAndre) reported

    It is really frustrating! I am trying to use Notion yesterday. Always broken down! I live in Canada and am with Videotron. @NotionHQ

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Fizz resells Videotron lines so it's cable service. Better pricing but they have zero cares and zero support when there are issues. They don't even have a phone number you can call.

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Oh youre net is down too?

  • Ohmyfukinjuliaa J $ L (@Ohmyfukinjuliaa) reported

    Videotron got the ******* worst internet and lte

  • trap514mtl ✰🅣🅡🅐🅟✰ (@trap514mtl) reported

    @KunjTV @METZY_B @Videotron Actually BELL MTS my bad... Which MTS operates under the bell umbrella but it's their territory if that makes sense

  • Jaayy07 JaySnoLGE (@Jaayy07) reported

    @Videotron Since yesterday m, down again today

  • SeanRookie SeanRookie (@SeanRookie) reported

    @NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.

  • MTLJer Jer (@MTLJer) reported

    @CheckTrap @Videotron They are, but down for 5 hours and counting on a friday? Lmao

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    I take back most of the bad things i said about @Videotron

  • itsyaboimaxoo itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported

    @xavier_laff Coverage sucks. Lots of areas suffer from congestion. Speeds suck with some carriers. They don’t all have VoLTE, and Wi-Fi calling. Even Videotron and Freedom have that here! Also towers only have one eNb, here they usually have several.

  • IndianaTux Andre Courchesne (@IndianaTux) reported

    @mrmikeMTL Ditched Bell about 7 years ago to go to Teksavvy VoIP. But now everyone has a cell, my alarm is on my internet connection so I ditched the VoIP 2 years ago. I also ditched Videotron cable a few month ago for Teksavvy TV over IP service

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • peterwloka papa smoov (@peterwloka) reported

    @Videotron having issues with my internet

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.

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