Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 278
Ottawa, ON 26
Laval, QC 13
Toronto, ON 8
Gatineau, QC 6
Orléans, ON 4
Dollard-Des Ormeaux, QC 4
Dorval, QC 4
Rapide-Danseur, QC 4
Longueuil, QC 4
Blainville, QC 4
Castle Gardens, QC 3
Châteauguay, QC 2
Saint-Constant, QC 2
Québec, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
Vaudreuil-Dorion, QC 1
St-Jean-Port-Joli, QC 1
Sainte-Thérèse, QC 1
Boisbriand, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    So tonight I couldn't watch @TheWalkingDead episode 10x17 because @Videotron and @AMC_TV couldn't get their **** together. This is a middle finger given to your audience.

  • KcParnell GetItRight 🍁 (@KcParnell) reported

    @Videotron BS. Other services offer it at lower rates. You don't give a **** about your customers.

  • maria32923572 maria (@maria32923572) reported

    @Videotron I am on the phone with another agent yudish 212784 who went above and beyond with customer service and customer care and he needs to be compensated! Your other ee was awful and rude I hope you listen to the recording!

  • SurkiTV 🏳️‍🌈 Surki, Zombie of Seduction💛🖤🤍💜 (@SurkiTV) reported

    @Citizen_Kwy All the fricking restaurants are closed and I'm going insane! So I'me now working for Videotron as a tech support. I've increased my wages by 50% just by starting to work there. Also, now I have health insurance

  • eth_savage LORD SAVAGE (@eth_savage) reported

    @Videotron customer service is an absolute disgrace

  • lescahill Lesley-Ann Cahill (@lescahill) reported

    @Videotron So disappointed with the complete lack of customer service today.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron @Videotron another outage ?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Basically, this is an interest free loan to Videotron (auto-withdrawals w/ all forms of payment). Wonder how some people are going to pay rent, food or med's. People on these flankers are there due to affordability to begin with. #CRTC Then potential NSF issues affecting people

  • maria32923572 maria (@maria32923572) reported

    videotron employees the rudest customer sales agents! I want to report (Joseph #84899) #videotron

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • KcParnell GetItRight 🍁 (@KcParnell) reported

    @Videotron This tweet is typical of Videotron. Think of the bottom line, the hell with customers. And then think it's all ok with the "Thank you for your understanding" comment. All I understand is you don't give a **** about customers and only think of $$$

  • steven55282148 Steven Glickman (@steven55282148) reported

    @Videotron @KcParnell As terrible as the customer service is at Bell, they will still always be king because of decisions like this.

  • norlack89 🦦🥀 jotería #BLM (@norlack89) reported

    In montreal, why is my internet down wifi and Ethernet??? @Videotron

  • cam0zz Camilo Pérez (@cam0zz) reported

    @Videotron I think you guys might be having a outage or something right now . Is it possible to have an update on the situation ?

  • snnscrfn S Scarfone (@snnscrfn) reported

    @perreaux Also on the plateau. I have fizz (uses Videotron network) and I have the same issue. Works fine but intermittent especially around lunchtime. I'll be cut off calls once or twice per day. They see nothing in their logs either.

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