Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 245
Ottawa, ON 26
Laval, QC 9
Toronto, ON 7
Longueuil, QC 5
Mercier, QC 4
Dollard-Des Ormeaux, QC 4
Gatineau, QC 4
Saint-Constant, QC 3
Pierrefonds, QC 3
Vaudreuil-Dorion, QC 3
Dorval, QC 3
Repentigny, QC 2
Saint-Jérôme, QC 2
Orléans, ON 2
Châteauguay, QC 2
Castle Gardens, QC 2
Rapide-Danseur, QC 2
Mississauga, ON 2
Lachine, QC 2
La Prairie, QC 1
Pickering, ON 1
Buckhorn, ON 1
Beloeil, QC 1
Sherbrooke, QC 1
Québec, QC 1
Port-Cartier, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • korea_suicide biracial waluigi (@korea_suicide) reported

    @tummiscrtchbeat You using cable internet? Looks like Videotron and any third parties using their lines is down rn

  • savage_sultin Tim moe ⚡️🦈 (@savage_sultin) reported

    @PHNX_Coyotes Embarrassing is an understatement. The Videotron Centre has lots of space @AZCoyotesPR the @NHL would never allow this in Canada especially if it was one of the poorest teams

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @BenKlass Freedom's plans often appear 'better'. However, their service offering is less. For example, those plans do not have data access Nationwide. Even their Big-Gig plans only have 1 Gb Nationwide. On the other hand, Videotron's full data access appears to be available all over Canada

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @apukwa Yup. Videotron was able to buy spectrum in the area freedom/Shaw-mobile operates because they were selling vpn service or something in Manitoba. Rules are u can't get spectrum w/o facilities. ISED allowed it calling it facilities Was a court fight. Videotron & ISED won.

  • penseur_logique Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario

    @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

  • gecspit ev*n (@gecspit) reported

    @wumbo1999 Yeah every provider using videotron’s network is down…. they need to fix their ****

  • kam1kazeeee Kamikaze (@kam1kazeeee) reported

    @TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life

  • PotemaQuest Potéma (Yule love my festive display name pun) (@PotemaQuest) reported

    @Videotron myself and my neighbor seem to both have no Internet coming through our routers, is there an outage in the mont Royal/rosemont area?

  • apukwa Scott M. (@apukwa) reported

    BTW, when you hear that the Minister says that Videotron will be *required* to hold the licenses for 10 years and that he *expects* prices to come down note those words were chosen deliberately. Required = Actual requirement Expects = Emphatic hope #CRTC #Rogers #Shaw

  • darerealagile Alexandre F. Joly aka Coach AF 🧡 (@darerealagile) reported

    @TNewsly From Montrea Sud-ouest I confirme all providers using @Videotron network are down as well. I am with @B2B2Cinc no Internet since 00:17 though it was my Velop… no!

  • cmaconthehill Cormac Mac Sweeney (@cmaconthehill) reported

    1) Freedom Mobile needs to stay in Videotron's possession for at least 10 years. 2) Prices for Freedom wireless service in Ontario & Western Canada must be comparable to what Videotron is currently offering in Quebec, which is on avg 20% lower than rest of Cda #cdnpoli

  • Mart_Madzaw MartinV (@Mart_Madzaw) reported

    @HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..

  • nikize0 NiKiZe😷 (@nikize0) reported

    @Mae149 @noIPv6 @Videotron More likely your VPN implementation was broken all along, you just didn't test it properly. The correct fix is probably to roll out IPv6 in your VPN as well... And that is long overdue anyway.

  • HurzMd Popper (@HurzMd) reported

    Is @Videotron down in the St Henri area? I've been waiting for an hour and is still out of service

  • CathySt35873400 Cathy Stone.No dms please! (@CathySt35873400) reported

    I know this for fact as I was back & forth MTL Vancouver for 3 years. Told by Videotron cell service not available all parts of Vancouver, so I went with Bell

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