Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 100 |
| Longueuil, QC | 10 |
| Ottawa, ON | 9 |
| Toronto, ON | 9 |
| Gatineau, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Vaudreuil-Dorion, QC | 1 |
| Burnaby, BC | 1 |
| Pointe-Claire, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Zeeman
(@pzeeman) reported
@Videotron Are you aware of any internet service outage in the Gatineau area? I confirmed that it’s not just my residence experiencing issues.
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YogiBear
(@YogiBear1286) reported
@Videotron internet been down for a while.. unable to reach your tech support as number is dead and customer service same.. how am I supposed to work from home? Maybe @Bell could help me out.
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Your newest addiction
(@CILANTRO_xo) reported
@avremele @Videotron Yeah this is really bullshit service I’m thinking of cancelling and going with another provider. They didn’t announce anything and phones lines are unreachable ....
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Your newest addiction
(@CILANTRO_xo) reported
@Videotron internet been down for hours and you don’t even announce anything to your customers ? Lots of us are in work meetings and school exams ... this is really lame, come here for answers and there’s no official announcement or apology... I’m changing provider!
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Trxcz
(@ValidTrxcz) reported
@Videotron plz fix your fkn internet
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Reese 🇨🇦
(@ree2ez) reported
@Videotron fix your dogshit internet
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Chris 🔜 Canceled 🔜 Youtube B2B Twitch
(@Toothpaste1077) reported
@ItalStallion14 @Videotron I still have internet on half my **** its so ******
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Wahaj Uddin (cupid55)
(@IamWajz) reported
@PreferToRemain What’s wrong with Videotron? Even there phone lines are down
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carolanne
(@stpcaroxoxo) reported
@CanadianKryles @Videotron Me too. I did the same as you and it's not Working
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Philip T.
(@Corporate18) reported
@VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.
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Philip T.
(@Corporate18) reported
@CILANTRO_xo @ElephantStoneHQ @Videotron Ok let’s calm down. Internet is a technology and it goes down. It does not mean that they got hacked.
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pmhammer
(@pmhammer4) reported
@Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?
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Daphne Richardson
(@DaphRichM) reported
@Videotron welp there goes me attending class with the wifi/internet completely down in all of Quebec
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adam
(@Adam93030037) reported
@Videotron what's going on with the service in Carignan ? Plz advise
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Mpatt Mpatt 🗣
(@mpatters_can) reported
I think videotron is having some major issues... (in Gatineau as well)
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