Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

Less
More

videotron Hero Image

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 180
Ottawa, ON 18
Longueuil, QC 11
Laval, QC 5
Toronto, ON 5
Mercier, QC 5
Vaudreuil-Dorion, QC 4
Rapide-Danseur, QC 3
Gatineau, QC 3
Pierrefonds, QC 3
Donnacona, QC 2
Québec, QC 2
Repentigny, QC 2
Saint-Constant, QC 2
Orléans, ON 2
Dollard-Des Ormeaux, QC 2
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1
La Prairie, QC 1
Pickering, ON 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1
Châteauguay, QC 1
Port-Cartier, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • lilmike_inter Mike C (@lilmike_inter) reported

    @Videotron people pay a ridiculous amount of money for your horrible service. Everyone is locked in at home and now even television is taken away from us all because of a stupid government alert for a curfew WE ALL KNOW ABOUT. Bullshit

  • pete_joly Pete Joly (@pete_joly) reported

    @Videotron Nope.... not working

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll

  • RAhuntsic REVLajeunesse+Berri/SauvéBOT (@RAhuntsic) reported

    @LoveThePlateau @Videotron Too bad it’s back. Twitter and 3 of your followers were happy not to read your stupid tweets.

  • tabarjack Stranger (@tabarjack) reported

    Cut the cord. That's how you fix all @Videotron TV problems, present and future!

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.

  • sylviafit Sylvia Tremblay (@sylviafit) reported

    @Videotron It's not working

  • KevinTh79328517 Kevin Thomson (@KevinTh79328517) reported

    @pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?

  • SheilaB06891416 SheilaBarry (@SheilaB06891416) reported

    @Videotron what is happening? No Helix service tonight !!!

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @VIDEOTRON why...why does my piece of crap helix does not have abc tv today. On demand not available either. 2 says of this ****.

  • gimme5bees #removelegault (@gimme5bees) reported

    @francoislegault congratulations on further ruining peoples' new year's eve: your idiotic hijacking of the emergency message platform crashed a bunch of videotron terminals. a perfect symbol of everything you have thus far "achieved"

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @DAlisella @Videotron Why cancel Videotron??? It's Legault that send his stupid curfew message to your Helix and crashed your cable ...

  • FebyOSRS feby (@FebyOSRS) reported

    @Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.

  • moeman61 🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻 (@moeman61) reported

    @Videotron Not working.

  • Deanna30020501 Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

Map Check Current Status