Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Check Current Status
E-mail
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Valouci
(@Jeremie69504003) reported
@AslSn0wy @Videotron Shut ******** up you dumb piece of ****.
-
COVID Data Check
(@COVID_Sanity) reported
@Videotron OH NO! Our internet stopped working on a Friday afternoon with three hours left to go in the work day. Please fix it fast!
-
Jaz258
(@JamieWarren4) reported
@Videotron what is going on with your services? I can’t even login to my router to modify settings (Linksys EA8300) ETA for fox?
-
Beerhaze
(@Beerhaze) reported
Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.
-
Zoe Layla
(@oscarbilde) reported
literally why is fizz AND videotron wifi down in like. All of Montréal????
-
Jean-Marc au Québec
(@JmbQc) reported
@Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8
-
mir
(@mirxzh) reported
@Videotron paid $60 for videotron technician to add a cable to my router which they installed incorrectly at the first place and lag issues persisted now complete outage. bravo
-
TerreSeche
(@nostrand27) reported
@StuCowan1 Changing DNS settings on your Videotron router will not only fix your issue but help with loading websites a little bit faster.
-
Rohit Rawat
(@rawatrocks2008) reported
@Videotron I am using a @rogers network to tweet that I am having internet problems with my helix and phone. #videotron
-
ÆCH
(@infamousadam13) reported
@Videotron There better be a credit, this is now the second time in a month that an outage has happened under your company, not only does it **** up mine and others working days it also doesn't give me trust that I'd want to resign with you guys
-
Fayyzer🇨🇦
(@FayyzerGOD) reported
**** videotron😤😤😤
-
Thomas Lefebvre
(@thomlbvr) reported
.@Videotron Internet keep going down randomly throughout the day, rebooting the router seems to fix it every time. Thoughts? I have Helix.
-
Mo
(@MohithHassan) reported
Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.
-
Justin Leblanc
(@JLB420) reported
A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage
-
Justin
(@JustMikeTwo) reported
Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron
Check Current Status