Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 285 |
| Ottawa, ON | 28 |
| Laval, QC | 13 |
| Toronto, ON | 8 |
| Gatineau, QC | 6 |
| Orléans, ON | 4 |
| Dollard-Des Ormeaux, QC | 4 |
| Dorval, QC | 4 |
| Longueuil, QC | 4 |
| Castle Gardens, QC | 3 |
| Rapide-Danseur, QC | 3 |
| Châteauguay, QC | 2 |
| Saint-Constant, QC | 2 |
| Québec, QC | 2 |
| Mississauga, ON | 2 |
| Mercier, QC | 2 |
| Lachine, QC | 2 |
| Blainville, QC | 2 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Port-Cartier, QC | 1 |
| Pierrefonds, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
| Repentigny, QC | 1 |
| Saguenay, QC | 1 |
| Mont-Royal, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
| St-Jean-Port-Joli, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Cheetle Beetle
(@BeetleCheetle) reported
@Videotron Third day this week of internet issues. #Montreal #WestIsland
-
nru
(@nru42765716) reported
get your **** together were not in virginia but were not in kuujuaq either wtf is going on how can ping start a hike when my sister starts watching disney+ lmao @Videotron you should use a move called phone-a-friend and hit up your buddy @ATT for some advice😑
-
Jack Horton
(@jackphorton) reported
@Videotron there’s a local broken cable. is there an ETA for a fix? avenue roslyn in mtl
-
Nic De Nino
(@514gooch) reported
@Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.
-
LAU
(@lau__vic) reported
I’m trying to stat zen this morning but Videotron me donne des problèmes! Why is there an outage in my area 😭😭
-
Dazzle
(@RazzleDazzleXD) reported
@Videotron no service in baie durfe this morning
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Malcolm L. Richmond
(@richmondmalcolm) reported
I don't suppose Videotron will issue us a credit due to their midday service outage last Friday?
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Sonia Ruivo
(@SRuivoS) reported
@maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄
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A A M
(@_aamhm) reported
@Videotron worst experience ever! 16 years customer, confirmed 2 weeks in advance moving dates and yet they will not show up on agreed on date! Switching to @Bell soon!
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Adam
(@adam_allouba) reported
@Videotron @jackphorton I am having the same problem, via Ebox.
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Ysatis
(@ysatiss8) reported
@Videotron worst ******* customer service
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IdlyMusing
(@IdlyMusing) reported
Anyone else lose their Videotron cable tv service?
-
WeDontKnowForSure
(@santaisxxl) reported
@Videotron terrible service. upgraded to #Helix and the technician did not take the old equipment. NOW I AM TALKING WITH #COLLECTIONS. Already returned their equipment
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Nayaaaaa
(@Naya_0314) reported
Idk what Videotron has going on but their wifi is garbage.
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