Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 284
Ottawa, ON 28
Laval, QC 14
Toronto, ON 7
Gatineau, QC 6
Orléans, ON 4
Dollard-Des Ormeaux, QC 4
Dorval, QC 4
Longueuil, QC 4
Castle Gardens, QC 3
Châteauguay, QC 2
Saint-Constant, QC 2
Québec, QC 2
Rapide-Danseur, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Blainville, QC 2
Beloeil, QC 1
Sherbrooke, QC 1
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
Vaudreuil-Dorion, QC 1
St-Jean-Port-Joli, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • adamglinglin Adam Glinglin (cis/he/him) #BLM 🌈 (@adamglinglin) reported

    @Videotron is there a place I can subscribe to so I get notified when outage in Montreal is resolved?

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    You @Videotron , you wanna give any info on this outage in MTL or...

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???

  • thebugha Vexo Maitrecam (@thebugha) reported

    @FortniteGame please help videotron is down

  • TheDemonsWolf Marianna (@TheDemonsWolf) reported

    @Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(

  • yegmorcar Yegmorcar (@yegmorcar) reported

    Thanks Videotron, your DNS server is down... Good thing alternatives exist.

  • habsworldwide Habs Worldwide 🏒🌎⚽ (@habsworldwide) reported

    @Videotron the internet service is down and we can not reach your technical support. Have you closed your business?

  • alextirca alex t (@alextirca) reported

    @Videotron no internet and no answer to customer service. Is there a blackout?

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    Yo @Videotron , you wanna give any info on this outage in MTL or...

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

  • habsfanjosh31 Josh W (@habsfanjosh31) reported

    @Videotron My internet is down. I tried calling customer service but the line is busy

  • SadhviAlAlam Sadhvi Al Alam (@SadhviAlAlam) reported

    @Videotron is there an internet service outage?

  • patomtl Pato (@patomtl) reported

    @Videotron internet down bring it up Time is money

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron @VinceDascoli Same here. Everything is working fine I terms of wifi signal. But the internet is. It coming through. Just started within the last 30 minutes. I am in Rosemont

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