Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Thomson (@KevinTh79328517) reported@pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?
-
#removelegault (@gimme5bees) reported@francoislegault congratulations on further ruining peoples' new year's eve: your idiotic hijacking of the emergency message platform crashed a bunch of videotron terminals. a perfect symbol of everything you have thus far "achieved"
-
dave (@dave90468944) reported@FernandezInk @Videotron Lol They deleted the tweet. *This never happened*
-
Patrick Thibodeau (@Patrick_Thi) reported@danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll
-
Mike C (@lilmike_inter) reported@Videotron people pay a ridiculous amount of money for your horrible service. Everyone is locked in at home and now even television is taken away from us all because of a stupid government alert for a curfew WE ALL KNOW ABOUT. Bullshit
-
Leon Kamitsis (@kamitsis_leon) reported@Videotron It's not working 😢
-
Marion Bialek (@LoveThePlateau) reported@Videotron Works! Finally!! Was a very disturbing experience. We are all already stressed and confined. Losing TV service on the 31 December is simply unacceptable.
-
Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported@NorthenResister Videotron sucks rocks. The alert came after 6pm
-
Julien Lavigne (@Julien_Lavigne1) reported@Videotron @Videotron sucks. Their customer service is terrible. I asked to make a change to my service and they basically said "too bad so sad."
-
TuSpock Shakur (@CourageDR) reported@Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move
-
Hanner (@GangstHannah) reported@Pioldes @robrousseau Apparently Videotron users got this **** on their tvs and it even broke Helix for a bunch of people. Fun times in Kebek
-
GoODxOodS (@GoODxOodS) reported@Videotron NO WE DON’T UNDERSTAND WHY ITS ONLY HAPPENING TO VIDEOTRON CUSTOMERS. WHEN YOU KNOW THE PROBLEM YOU CAN RESOLVE OTHERWISE YOU’RE JUST BULLSHITTING EVERYBODY. ITS NOT THE END OF THE WORLD BUT IT SURE SHOWS HOW SERIOUS YOU GUY’S ARE.
-
Hubert Figuière (@hfiguiere) reportedThe only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.
-
Tovah Novak (@tovahnovak) reported@Videotron I don’t have internet or a home phone either. All my services are down 😡
-
Sylvia Tremblay (@sylviafit) reported@Videotron It's not working