Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Check Current Status
E-mail
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
feby
(@FebyOSRS) reported
@Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.
-
Steve Faguy
(@fagstein) reported
@TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.
-
dave
(@dave90468944) reported
@FernandezInk @Videotron Lol They deleted the tweet. *This never happened*
-
Hubert Figuière
(@hfiguiere) reported
The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.
-
angeryfrog
(@a9219238918239) reported
@M_Millerman which internet service? I know Videotron Helix went down when QC sent out that alert... also hilarious
-
Benoit Verreault
(@BenoitVerreaul4) reported
@lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.
-
Patrick Thibodeau
(@Patrick_Thi) reported
@danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll
-
G.I Joe
(@HjRock) reported
@Videotron @BenoitVerreaul4 Acanac is down in Quebec
-
DP
(@DPAIA11) reported
@Videotron Twice within a week your service shuts down for no reason. What is happening? No internet and no TV?...
-
Kevin Shum-Lok
(@KyofuGames) reported
@fizz_ca Any internet outage at the moment? I've unplugged/replugged, reset to factory and checked the coaxial cable with no success. Sounds like alot of ppl with videotron are seeing outages today.
-
#removelegault
(@gimme5bees) reported
@francoislegault congratulations on further ruining peoples' new year's eve: your idiotic hijacking of the emergency message platform crashed a bunch of videotron terminals. a perfect symbol of everything you have thus far "achieved"
-
ScullyRDI
(@ScullyRDI) reported
@WalkingDead_AMC I wish but @Videotron sucks
-
🍀ابو جمال
(@iogio77) reported
Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡
-
aegean88
(@Aegean888) reported
@rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus
-
un petit poulet
(@PianoWalrus) reported
Holy **** i just spent an increasingly exasperated 2 hours on chat with customer service at videotron and eventually i was so annoying that they figured out SOME way, i don't know how, to get me my new phone Monday instead of in February. GOD BLESS being annoying.
Check Current Status