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Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 82
Saint-Constant, QC 3
Toronto, ON 6
Sherbrooke, QC 2
Clarence-Rockland, ON 1
Ottawa, ON 8
Saguenay, QC 1
Gatineau, QC 4
Lévis, QC 2
Vaudreuil-Dorion, QC 2
Rapide-Danseur, QC 3
Laval, QC 2
Mercier, QC 1
L'Assomption, QC 1
Saint-Jérôme, QC 1
Mont-Saint-Grégoire, QC 1
Longueuil, QC 2
Drummondville, QC 1
Matane, QC 1
Saint-Basile-le-Grand, QC 1
Saint-Jude, QC 1
La Prairie, QC 2
Burnaby, BC 1
Dollard-Des Ormeaux, QC 2
Pointe-Claire, QC 1
Granby, QC 1
Boisbriand, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Marigakaa
    ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported

    @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

  • 31to76
    stephanie 🌻 (@31to76) reported

    is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • Bousquetteries
    François Bousquet (@Bousquetteries) reported

    @Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!

  • Shawna_not_Sean
    Shawna McLean (@Shawna_not_Sean) reported

    What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

  • Captain_Crash83
    Paolo (@Captain_Crash83) reported

    Anybody currently having issues with Videotron?

  • unacceptedTOON
    Mad Treelivin’ (@unacceptedTOON) reported

    @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

  • StuntmanStutzle
    Stuntman Stützle (@StuntmanStutzle) reported

    @Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office

  • fluxtrot
    Fluxtrot (@fluxtrot) reported

    @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

  • Leadhead22
    Leadhead2 (@Leadhead22) reported

    @Videotron My phone and internet finally came back on Friday but I can not connect to wifi. It would be really nice if Videotron could tell me where it is still down so I don't waste and hour thinking it is on my end. VSL

  • alliareault
    Scale (@alliareault) reported

    @PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.

  • Marigakaa
    ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported

    @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

  • Rosemary_Tikle
    Rosemary Tiklé (@Rosemary_Tikle) reported

    @Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.

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