Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 146 |
| Longueuil, QC | 11 |
| Ottawa, ON | 10 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 4 |
| Vaudreuil-Dorion, QC | 4 |
| Toronto, ON | 4 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Pierrefonds, QC | 2 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Repentigny, QC | 1 |
| Saint-Constant, QC | 1 |
| Buckhorn, ON | 1 |
| Saint-Jérôme, QC | 1 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
-
GOrevilo🏒🇨🇦🚲
(@Revilomtl) reported
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
-
iPro YT
(@YtIpro57328) reported
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
-
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂
(@Marigakaa) reported
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
-
Anne DeBlois
(@annedeblois) reported
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
-
Morin
(@MorinLoL1) reported
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂
(@Marigakaa) reported
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
-
DJV
(@wickerman555666) reported
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
-
Chris
(@Silverxx27) reported
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
-
🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
-
Morin
(@MorinLoL1) reported
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
Morin
(@MorinLoL1) reported
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
-
Morin
(@MorinLoL1) reported
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
Samuel Miller
(@Hephaestus7) reported
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.