Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 95
Ottawa, ON 11
Toronto, ON 11
Rapide-Danseur, QC 4
Longueuil, QC 3
Gatineau, QC 3
Laval, QC 2
La Prairie, QC 2
Dollard-Des Ormeaux, QC 2
Saint-Constant, QC 1
Mercier, QC 1
L'Assomption, QC 1
Saint-Jérôme, QC 1
Mont-Saint-Grégoire, QC 1
Drummondville, QC 1
Matane, QC 1
Saint-Basile-le-Grand, QC 1
Saint-Jude, QC 1
Lévis, QC 1
Vaudreuil-Dorion, QC 1
Burnaby, BC 1
Pointe-Claire, QC 1
Granby, QC 1
Boisbriand, QC 1
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • parkerbaby2000 Dave (@parkerbaby2000) reported

    @Videotron hello where is the internet, no service since 2 days now, this is not good

  • WeshhMorrayy Təster 99 (@WeshhMorrayy) reported

    @Videotron Still down in H2M since Wednesday 18h pm

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron Any update on the internet outage? It worked for an hour last night and then went down again. I'm in H1W.

  • stgermy Saint Germain 🗽 ⚖️ 🕊️ 🌻 (@stgermy) reported

    @Videotron No service at H8S

  • Johnny78190531 Donny (@Johnny78190531) reported

    @Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.

  • wiccan_place Wiccan Place (@wiccan_place) reported

    @pss999 @Videotron Same in Verdun. And we did not have outage. Just Videotron

  • montreal_girl Woman in tech against the woke ideology (@montreal_girl) reported

    @Videotron TekSavvy is being totally screwed right now, they cannot even reach you., they get a busy signal 24 hours a day. They use your network. Mostly no internet for a few days now. This sucks for people who work from home.

  • Yackerdirt BeersandBodyparts (@Yackerdirt) reported

    Been down without hydro and finally back up to find out my internet is fully down. Have not been able to work for 3 days ...any update for Gatineau @Videotron . You need a outage map

  • d_y_l_a_n_l Dylan (@d_y_l_a_n_l) reported

    @Videotron Hi, still no service at my address at H3W 1W8. Is there a way I can find out if this is a zone outage or specific to my wiring? Thanks!

  • SantandreaBob Santana Robert (@SantandreaBob) reported

    @Videotron No internet and Helix in Vimont Laval, when can we expect the service to resume?

  • SakisByte Saki's Byte (@SakisByte) reported

    @Julie97147370 @Videotron Yeah videotron should have an outage map because they often have service disruptions in winter.

  • middle_kid Anthony (@middle_kid) reported

    @Videotron is there a limit to using your device as a hot spot? Today my gf's is not working but mine is.

  • greekstud89 Paul K (@greekstud89) reported

    @josanchez65 @Videotron yes Landline are Down too

  • shonedeep Sandeep Banerjee (@shonedeep) reported

    @Videotron No service at H2J 3N4

  • poulio445 Olivier Poulin (@poulio445) reported

    @Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.

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