1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vidéotron
  6. ❯
  7. Outage Map
Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

Less
More
Check Current Status

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clarence-Rockland, ON 1
Montréal, QC 84
Ottawa, ON 10
Toronto, ON 5
Saguenay, QC 1
Gatineau, QC 4
Lévis, QC 2
Saint-Constant, QC 2
Vaudreuil-Dorion, QC 2
Rapide-Danseur, QC 3
Laval, QC 2
Mercier, QC 1
L'Assomption, QC 1
Saint-Jérôme, QC 1
Mont-Saint-Grégoire, QC 1
Longueuil, QC 2
Drummondville, QC 1
Matane, QC 1
Saint-Basile-le-Grand, QC 1
Saint-Jude, QC 1
La Prairie, QC 2
Burnaby, BC 1
Dollard-Des Ormeaux, QC 2
Pointe-Claire, QC 1
Granby, QC 1
Boisbriand, QC 1
Strathmore, ON 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Lornamungur
    Lorna Mungur (she/her) (@Lornamungur) reported

    My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!

  • 9eArtFr
    Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm

  • BigFatRebound
    Charlotte N (@BigFatRebound) reported

    Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.

  • jonathanhouetw2
    TheGrizzlyBanjo (@jonathanhouetw2) reported

    @Videotron Our grocery stores were having trouble before

  • lapinlapin20
    lapinlapin (@lapinlapin20) reported

    @ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect

  • L3P3RM3SSI4H
    L3P3RM3SSI4H (@L3P3RM3SSI4H) reported

    @Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC

  • harunoshiobanas
    craft beer central (@harunoshiobanas) reported

    apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

  • LinuxLiaison
    Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reported

    BIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.

  • Crankshaft25
    Crankshaft (@Crankshaft25) reported

    @Videotron why weren’t any of your support numbers working. Not very happy right now

  • 9eArtFr
    Ktronic@Space (@9eArtFr) reported

    @Videotron Looks like DNS outage ...

  • agoddamnedbear
    bear (@agoddamnedbear) reported

    @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

  • Dan_ign
    Danny A. Ignacio (@Dan_ign) reported

    @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

  • lindagrobert
    Back in The Groove Again™ (@lindagrobert) reported

    @chezjonesy @Videotron I agree, I've had a great service, and this was unexpected. a head's up (if possible) would have been nice, I thought it was my issue, didn't know it was system wide.

  • MorriePortnoff
    Morrie Portnoff (@MorriePortnoff) reported

    @fagstein @Videotron Bsiness service comes back and then goes. It is back now

  • Flagpole_Canada
    Flagpole to Canada (@Flagpole_Canada) reported

    @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

Check Current Status