Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 282
Ottawa, ON 26
Laval, QC 13
Toronto, ON 8
Gatineau, QC 6
Dorval, QC 4
Rapide-Danseur, QC 4
Longueuil, QC 4
Blainville, QC 4
Québec, QC 3
Orléans, ON 3
Castle Gardens, QC 3
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Saint-Bruno-de-Montarville, QC 2
Saint-Colomban, QC 2
Dollard-Des Ormeaux, QC 2
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
Vaudreuil-Dorion, QC 1
St-Jean-Port-Joli, QC 1
Sainte-Thérèse, QC 1
Boisbriand, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AllTheNewsThat2 All The News That's Fit To Print (@AllTheNewsThat2) reported

    @CBergstaller @Videotron Could be worse. We could be with Bell garbage

  • NakedRaptor Nico (@NakedRaptor) reported

    @Videotron i swear ive been complaining about you more often this year than the number of times ive used youre internet drop one more time, PLEASE, so i can fkn go to another service already

  • b0uming b0u (@b0uming) reported

    I should've stayed with bell **** u @Videotron

  • emrabber Edgar Robinson (@emrabber) reported

    @fagstein @Videotron Switch your dns to google public and you can get past the problem

  • PJ86994288 P.J. (@PJ86994288) reported

    @Videotron Would be nice to get updates and an estimated time when service could be re-established

  • GatorrGG GatorrGG #BHRC⚪️ (@GatorrGG) reported

    @Videotron you guys are the worst

  • baylyjoanne Joanne Bayly CBC (@baylyjoanne) reported

    VIDEOTRON: The biggest cable company in Quebec is experiencing a widespread outage. Videotron says it is experiencing technical problems with some of its services. The company has at least 2-million cable and internet customers in the province.

  • Perrier40579754 Perrier (@Perrier40579754) reported

    @Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****

  • fagstein Steve Faguy (@fagstein) reported

    @Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.

  • LVBirdsong L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.

  • Rahrakwasere #GoHabsGo (@Rahrakwasere) reported

    @Videotron So that explains why your customer service/ tech support phone lines dont even ring when we call?

  • Chrisleroux Chris Leroux (@Chrisleroux) reported

    @LacassePhilippe @JokeSins @Videotron Really? Holy crap didn't realize it extended that far.

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?

  • cryptosauce247 cRypto SøSa (@cryptosauce247) reported

    @Videotron Fix your ****!

  • TheRealSophie10 Sophie #Villain☔️ (@TheRealSophie10) reported

    @DarthAlexander9 @ffsWeal Sorry guys I couldn't start broadcasting again. Videotron is currently having an outage and I have no internet right now.

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