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Vidéotron Outage Map



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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Vidéotron Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Vidéotron Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Amy Blackmore (@_amyblackmore) reported

    Videotron tech tech support agent kept calling me Mrs Macklemore on the phone this morning... It was so hard not to laugh.

  • o (@haitianfrekan) reported

    @Bell_Support just lousy customer service I don’t think it’s the agents fault maybe y’all incentivize them to act that way. I will be with @Videotron DONT worry

  • Daniel Beauregard (@DanielBeaurega6) reported

    Leaving @Videotron and going to @Bell was literally one of the worst financial decisions I've made in years costing me upwards of $2,000. Had I stayed with my previous supplier, who, by they way, in my 5 years with them had only raised my rates by $20.

  • lorraine vallée (@VALLEELORRAINE) reported

    @SpaceChannel @startrekcbs Love the series only problem last week my provider Videotron cut a good 20 minutes of the show it lasted from 8PM TO 9PM WHOOPS I KNEW THIS IS WRONG , went back at recorded it at 1h00 am to 2h30 am to catch the last part of the show , i sure hope Videotron corrects this !

  • Salt Meat (@Leaf_fan18) reported

    Wanted to send a BIG thank you to Amelia @Videotron Mobile Customer Service. She took the time to listen to my issue and correct it entirely while I was waiting, so I wouldn't have to call back. This is what customer service is supposed to be like.

  • BOAfrimapld🇨🇦 (@Ephraim64335529) reported

    @JayceLad Videotron. Its not bad...

  • Hubert Figuière (@hfiguiere) reported

    @Videotron I DO NOT HAVE a choice of the provider for the program guide. So if it i BAD it is VIDEOTRON'S FAULT. This a recurring problem on many channels, including the one with premium for which you raise the price by 10%. You have done NOTHING in 6 years.

  • Deena 🥂🎉🐈🎆 (@deena7202) reported

    Sucks for people with @Videotron recording @startrekcbs tonight on @SpaceChannel . It was longer than an hour but since it wasn't indicated as longer, the recording missed the last 10ish minutes. And now they're playing Bones instead of @cw_spn as indicated on the guide.

  • Hubert Figuière (@hfiguiere) reported

    @Videotron I think you misspelled "lack of competition". Because I don't believe a moment that the cost is rising, nor the service improving. You still haven't fixed the TV guide. It still mispresent when shows start.

  • Hubert Figuière (@hfiguiere) reported

    So, @videotron want to increase my (TV) bill by $3 for the base package, and $3 for the package that contains HBO. Which is around 8% of the bill. But I haven't seen any better service over the years. If only @CRTCeng was not regulating their monopoly.

  • Cab (@cabtastic) reported

    @GenevieveFT "Talk ***** to me" "You don't need to call them... we'll cancel your Videotron service for you"

  • 6’1 (@sickbeers) reported

    @Videotron yo, looking for an email to send some stuff to. It has the word customer and maybe service but its not customerservice

  • fang (@rcsadams) reported

    Just got @Videotron new 400 mb down 50 mb up, so streams should be 🔥🔥🔥

  • mamichulita (@peppassauce) reported

    best believe videotron gonna refund me for all this data im using while they have “technical issues”

  • mamichulita (@peppassauce) reported

    @Videotron yall suck, no internet & no tv... now i have to use MY 3G cause yall are having issues... UNACCEPTABLE


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