Vidéotron Outage Map

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Vidéotron Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Janet (@ottcdrfurniture) reported

    @Videotron your tech support agent 101624 is an example of what all agents should be. Great attitude, helpful, and dedicated to customer satisfaction. He should give classes on how to be the perfect tech support agent!

  • introverted baddie 🐰 (@joshwawr) reported

    is @videotron internet down or its just me 👀

  • daddy (@Kaayyzz) reported

    @1plutocash I think videotron. The internet is good everywhere but my room LOL even on my macbook/iphone. We stream tv, xbox, and more devices everywhere in the house no problem but in my room it's either too slow or not even loading it's annoying

  • Mercy Meriales (@MerialesMercy) reported

    @shauli_s @Videotron Yes it is down for me here as well since last night. In cote des neiges area. I called and they said they are working on the issue...

  • saul sebbag (@shauli_s) reported

    @Videotron your service is the worst! I think third world countries have better Customer support than you guys! I will be switching my services and cancel my plan with you guys and do not expect any more business from my friends or family! What a joke of A customer service!

  • Your Mom's Favorite Reviewer (@Sric360) reported

    @uhfrank My stupid friend thought we would be better off with Bell rather than Videotron, even though we had a ton of issues with Bell before. Last Bell technician did so much damage to my house while installing the tv wires, then he forgot to ground everything.

  • Stuart Buckley (@iconapix) reported

    @Videotron Ive been waiting for 33 minutes currently on your technical support number. If there is no wait, answer the phone!

  • Stuart Buckley (@iconapix) reported

    @Videotron 🚨Internet down at H2X1E6, please advise, phone support is swamped witha 23 minute hold time, oh and your link to @videotron24_7 doesn't exist! Might want to fix that while you're at it too!

  • Tosti (@NotTosti) reported

    @AchilleFPS @Videotron Playing with bell fibe no problem 🥳

  • Videotron (@Videotron) reported

    @M_J1512 Good evening. We would still have to do some verifications regarding this issue. If need be, we'll simply redirect you to one of our closest Videotron shops to have the phone verified by an agent, who can exchange it if he cannot fix the problem. Good evening! -cr

  • MJ (@M_J1512) reported

    @Videotron Yeah, refund my last 6 months..... I'm constantly having to turn off my LTE service which is what I'm paying for just to get my phone to work for the day, if I wanted 3G service I'd get a burner phone.... every month it's the same issue & the only response is "restart your phone"

  • MJ (@M_J1512) reported

    @Videotron your service sucks.... I'll be switching providers once my 2 year agreement ends

  • Z O (@ZeisheO) reported

    @Videotron Just put down the phone with tech, it's actually a known issue since Friday!!!

  • ʕ•ᴥ•ʔ (@MC_SULY) reported

    Fido LTE not working 3G barely. 2g is doing well. Videotron certain sectors experiencing no services (home phone, internet, tv, cell LTE etc. )

  • Dan Hogg (@Dan_Hogg) reported

    @Videotron @thanks_kaiser My service is down and my parent’s service is down as well (both in St-Bruno).

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