Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Option OG (@OptionGod420) reported 4 minutes ago

  @C9Aim @Videotron if your boss doesn’t understand, you prob work at a **** company. #videotronsucks

• Tony Starks (@_Twan_) reported 7 minutes ago

  @fagstein @redroomrantings @Videotron my LTE is also not working

• Justin Leblanc (@JLB420) reported 8 minutes ago

  A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage

• Elephant Stone (@ElephantStoneHQ) reported 8 minutes ago from Montréal, Québec

  @MikeSidel @Videotron Sucks

• Nezzy (@wow_rs_) reported 8 minutes ago

  @Videotron Is this why I had to come to Twitter and all your phone lines are down?

• Beerhaze (@Beerhaze) reported 17 minutes ago

  Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.

• Beerhaze (@Beerhaze) reported 18 minutes ago

  Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.

• Valouci (@Jeremie69504003) reported 19 minutes ago

  @AslSn0wy @Videotron Shut ******** up you dumb piece of ****.

• TerreSeche (@nostrand27) reported 20 minutes ago

  Folks, if you are with Videotron (like me) change your router’s DNS settings to something different like 1.1.1.1. It seems to be a DNS issue more than anything else. @Videotron #videotron #outage

• Cryptaryan🇨🇦 (@Cryptaryan) reported 24 minutes ago

  All WiFi devices and Windows computers : down.. Linux wired to same router : works fine! @Videotron your call center is also in difficulties and the website is down.. what's going on ?

• Luc (@xyz343434) reported 26 minutes ago

  @PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary

• ÆCH (@infamousadam13) reported 27 minutes ago

  @videotron you serious second time in a month that internet goes down and I have a meeting right now I can't attend since no data or anything is working!

• Alexei Ramotar (@AlexeiRamotar) reported 28 minutes ago

  @jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8

• DinkSTtv (@DinksTtv) reported 29 minutes ago

  Gg @Videotron internet down cant stream

• felix (@felix93346091) reported 30 minutes ago

  @wow_rs_ @Videotron Everyone try to call them right now thats why they’re down

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