Vidéotron Outage Map
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Vidéotron Most Affected Locations
Outage reports and issues in the past 15 days originated from:| Location | Reports |
|---|---|
| Montréal, QC | 388 |
| Laval, QC | 47 |
| Ottawa, ON | 18 |
| Québec, QC | 8 |
| Toronto, ON | 5 |
| Laval, QC | 4 |
| Saint-Jérôme, QC | 4 |
| Longueuil, QC | 4 |
| Saint-Eustache, QC | 3 |
| Val-des-Monts, QC | 3 |
| Gatineau, QC | 3 |
| Pointe-Claire, QC | 2 |
| Lévis, QC | 2 |
| Vancouver, BC | 2 |
| Beloeil, QC | 2 |
| Kirkland, QC | 1 |
| Saint-Jean-sur-Richelieu, QC | 1 |
| Chibougamau, QC | 1 |
| Clarence-Rockland, ON | 1 |
| Châteauguay, QC | 1 |
| Victoriaville, QC | 1 |
| Boisbriand, QC | 1 |
| Sherbrooke, QC | 1 |
| North York, ON | 1 |
| Lévis, QC | 1 |
| Sainte-Julie, QC | 1 |
| Orléans, ON | 1 |
| Granby, QC | 1 |
| Carleton Place, ON | 1 |
| Dollard-Des Ormeaux, QC | 1 |
Vidéotron Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Live🔴 LexOne
(@LexOne21) reported
Sorry about the stream crashing twice due loosing internet connection. @Videotron What is the point to send a tech if nothing change and the network crash again 2 hours after he is gone? #annoyed #CustomerService
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I have no clue what to put here anymore.
(@bramhabs98) reported
@SimonTSN690 How about teaching Customer Service agents basic English. I'm looking at you Videotron. Also, the other day , I ordered something online, was giving my CC info and the lady didn't know 0-9 in English. Of course, I THE CUSTOMER, switched to French.
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Abdulah Ramzi
(@Leo_iq7) reported
@Videotron I wonder how could a company like u, their staff insult the costumers by telling them u r thieves with indirect words, & satisfaction department sends a quote & after approving it, they cancel it & charge different amount without informing the costumers!! Part 1!!
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Ally Bresnahan
(@AllyBrez) reported
@Videotron anyone? already have gone a month without internet due to your slow service, I need assistance with resolving this ASAP
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Ally Bresnahan
(@AllyBrez) reported
@Videotron I've been trying to get internet for over a month - your chat service doesn't tell me anything other than to call your number, which I've been on hold with for an hour - and you're telling me I can't get internet for another 3 weeks? worst service I've ever had
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My In-Play Bet Alerts
(@my_in_play) reported
@Videotron goddamn worse internet provider ever , a bunch of money for pathetic service , nonstop disconnect and reconnect , can't stabilize while playing online game on a damn PS4 , worthless
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Hubert Figuière
(@hfiguiere) reported
Another time where @videotron and @HBOCanada can't get their **** together: Lovecraft Country was longer thn advertised, (or late) and therefor was cut. 2020, it's not tech that is the problem, but its management and lack of care for the one that pay them.
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lenfantbleu
(@lenfantbleu1) reported
@impactmontreal @Videotron I tuned out after the red. You guys gotta fix this.
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𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃
(@chris_maslenVFX) reported
@Videotron is it normal practice to be called by you on a Sunday from a private number trying to change my service?
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Vancouver Osprey
(@VancouverOsprey) reported
@wesyang it's videotron - that's the problem here
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🍁Brendan🍁
(@Bullet_R34) reported
got a new phone and Videotron gave me a free 55 4k tv for it yeah not a bad start to the day
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Topai
(@Topai20) reported
@fizz_ca Working from home full time and i have the 30mbps down/ 10mbps up unlimited plan with Fizz, kids on disney + and youtube all the time while i am working, never had any speed issue. Also Fizz is using videotron's network so very stable. Was not able to find better for the price...
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Awful Phraseology
(@treshuppe) reported
@Bell_Support Bell: we don’t know why there is such intense competition in Québec with videotron Also Bell: we don’t know why your internet is down for the 6th time this year and we will do nothing to investigate this clearly odd occurrence that is constantly making us to replace your modem
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Acey
(@Acey_05) reported
@Videotron Sorry, but do you guys like signing people back in a new contract promising better internet quality only to drop the uploads to single digits every other day for almost 200$? This is like 7th time since the start of year that I had to contact Support to get it fixed.
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Lexx🛫
(@FlyGirl_Lexx) reported
This videotron tech keeps speaking to me in french even though I’m responding in english. Im only standing my ground because I know I could never pull this at work.
