Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Margaret Anne (@ohwell321) reported 9 minutes ago

  @DiRobertis @Videotron I know the leafs game is up for free on their (sportsnets) main page cause of all the issues they’ve been having, not sure about other games. Hoping it actually streams tonight and doesn’t go down every 30 seconds.

• Julien Lavigne (@Julien_Lavigne1) reported 9 minutes ago

  @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

• HajiDiRobertis (@DiRobertis) reported 9 minutes ago

  @Videotron You guys are doing maintenance on Saturday night??? WTF!!! I can't sign into the Sportsnet APP because of this.... AND it now says I have exceeded the limit (which I haven't). Couldn't do this at 4am? wow.

• Frank Michlick (@fmichlick) reported 9 minutes ago

  . #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.

• Realityescaped (@neo_musicstream) reported 14 minutes ago

  @jeni_cote @Videotron When are they not having issues... My internet is down.

• HajiDiRobertis (@DiRobertis) reported 17 minutes ago

  @Videotron Still not working.

• Kakurady (@kakurady) reported 18 minutes ago

  Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.

• Realityescaped (@neo_musicstream) reported 22 minutes ago

  @Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...

• Steven (@clogicca) reported 22 minutes ago

  @Videotron @VideotronDiv wtf man, My dvr just rebooted for a stupid update while stuff was being recorded! that's just dumb 🤬

• Fastest Mario/12 Foot Tall Home Depot Skeleton (@xTallMatt) reported 24 minutes ago

  Literally dropped 65k frames in 40 minutes of streaming today. If I wasn't already drained today I'd flip my **** at Videotron rn.

• Mr. Noodles (@Wabbit_Detector) reported 25 minutes ago

  @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

• Black Siri (@ToLoveShay) reported 25 minutes ago

  @Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?

• Julien Lavigne (@Julien_Lavigne1) reported 28 minutes ago

  @Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!

• Faouzi Moueffek (@FaouziMoueffek) reported 32 minutes ago

  @DiRobertis @Videotron Same for me. Not working

• Julien Lavigne (@Julien_Lavigne1) reported 35 minutes ago

  @Videotron Will I lose my PVR recordings during a power outage?

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