Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 44 |
| Sherbrooke, QC | 1 |
| Vaudreuil-Dorion, QC | 3 |
| Gatineau, QC | 1 |
| Toronto, ON | 1 |
| Ottawa, ON | 3 |
| Québec, QC | 2 |
| Longueuil, QC | 1 |
| Clarence-Rockland, ON | 1 |
| Laval, QC | 1 |
| Kirkland, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reportedThe average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
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Trump Is President (@yankiadler) reported@Videotron your Internet is down in Montreal ?
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Commissioner Miner (@fanCRTCProfling) reportedThere are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
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Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reportedplease & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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sol🩵 (@sweetkeyos) reportedi don't get mad. i'm FURIOUS!!! this stupid *** mayor keep chopping off trees in exchange of stupid *** videotron!!
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Commissioner Miner (@fanCRTCProfling) reportedSo Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
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Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported-Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...
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François Caron 🇨🇦 (@Milnoc) reported@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
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🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
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Brandon Caron (@b2caron) reported@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
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Bri 💖🏳️⚧️ (@tgirliebri) reportedAnd all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
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ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭