Vidéotron Outage Map

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Vidéotron Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Jimmy Liao (@kchardonnaynay) reported

    Hey @Videotron Why are you still forcibly sending technicians out when you are actively being told that the household is under quarantine? Even worse, the technician wasn't told that the person was under quarantine despite your customer service being made aware. What ********?

  • 🇨🇦Stevienix -a really GREAT, Great Pyrenees (@foo4ah) reported

    @fleurdelis30 @Videotron I abhor shitty customer service. It’s SO EASY for a company to NOT be a ****. If that $60 extra charge is MORE important to them than keeping a customer happy by just sucking it up & making it right -that’s some SCARY cash flow &/or service REPRESENTATIVES.

  • Pervfect Gentleman (@Silencerr) reported

    @mirolaflaga Tbh i never considered videotron idk why but ill do my research yes

  • Bobby 🇨🇦 (@montrealdesign) reported

    @robtiltin @CRTCeng @dimitrilascaris In Canada it's always about propping up the Big Telcos: Bell, Videotron, Rogers We keep giving these clowns public money to advance infrastructure and all they do is raise prices while giving CDNs absolute CRAP. #capitalismBaby #notReallyThough

  • Irrational Photography (@IrrationalPhoto) reported

    @Bell_Support I reached support and they said some one will recontact me in 5 to 7 days!? Are you out of your minds!? @Videotron came within the day

  • AMAR (@AmarBasi24) reported

    On the hunt for an internet provider, really don't want to go with Bell or Videotron but need reliable service, looks like I will be working from home for awhile.

  • Kelly Stevens (@LallylooK) reported

    @Videotron Is videotron internet down?

  • kerry phillips (@kerryph80189432) reported

    @Videotron H9b area. There was an internet outage last night and we dint have internet now since about 13:30. Issues? When will it be back?

  • SolidStateSR71 (@SolidStateSR71) reported

    @Videotron is there an outage currently in the west island of Montreal? I do not see to be getting internet. The light on my Helix device is blinking. Thanks

  • #astraeadidnothingwrong (@pardongers) reported

    was late and got a notice and now my mom is on my *** "its my credit score you're ruining" yeah well pay your own ******* bills if you dont want this **** to happen idfk what to tell you. also videotron you're ******** for sending a notice for paying like 4 days late

  • Tetsuro Takara (@t3tchi) reported

    @Videotron hi, your account password change/reset forms don't seem to be working at all, is this a known issue?

  • JohnWilliams (@JohnWil03812844) reported

    @Videotron Managed to call CS and had the issues sorted. Still not sure why I lost calling and LTE for a good couple of hours but everything seems to be working right now. Thank you!

  • JohnWilliams (@JohnWil03812844) reported

    @Videotron I cannot as I dont recall the credentials to login.

  • JohnWilliams (@JohnWil03812844) reported

    @Videotron I cannot call you guys beside my internet not working my calls dont work either... what is going on?

  • JohnWilliams (@JohnWil03812844) reported

    @Videotron There is no down traffic only up is working.

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