Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 160
Ottawa, ON 12
Longueuil, QC 11
Toronto, ON 9
Mercier, QC 5
Rapide-Danseur, QC 4
Laval, QC 4
Vaudreuil-Dorion, QC 4
Gatineau, QC 2
Donnacona, QC 2
Pierrefonds, QC 2
Vancouver, BC 1
Blainville, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1
La Prairie, QC 1
Pickering, ON 1
Repentigny, QC 1
Saint-Constant, QC 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeT1991 Michael Turcotte (@MikeT1991) reported

    @Videotron NOT WORKING!!!!!!!!!!!! FIX ASAP OR START LOSING CUSTOMERS DAY 1 2022

  • GoODxOodS GoODxOodS (@GoODxOodS) reported

    @Videotron NO WE DON’T UNDERSTAND WHY ITS ONLY HAPPENING TO VIDEOTRON CUSTOMERS. WHEN YOU KNOW THE PROBLEM YOU CAN RESOLVE OTHERWISE YOU’RE JUST BULLSHITTING EVERYBODY. ITS NOT THE END OF THE WORLD BUT IT SURE SHOWS HOW SERIOUS YOU GUY’S ARE.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @MyriamObin @Videotron For me it says try again, useless piece of ****

  • ElliotHrtington Elliot (He/Him) (@ElliotHrtington) reported

    @Videotron You have to be kidding me?! The ONE programme we get to help us through the NYE and we get this?!?!?!

  • CourageDR TuSpock Shakur (@CourageDR) reported

    @Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move

  • DarokSandbox Darok Sandbox (@DarokSandbox) reported

    @Videotron not working here either

  • _sggxo shamylah.💋 (@_sggxo) reported

    @Videotron It’s not working!!!!

  • mitchaxelrad Mitchell Axelrad (@mitchaxelrad) reported

    @Videotron Not working

  • sylviafit Sylvia Tremblay (@sylviafit) reported

    @Videotron It's not working

  • Deanna30020501 Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron Nothing f’in works… and your technical support number does not work as well ….

  • nhabib505 Nabil (@nhabib505) reported

    @Videotron Doesn't work... Maybe kicking the box like old time.... Common... Some clarity is needed here🤔🤔🤔

  • unicorna_shawn Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported

    @NorthenResister Videotron sucks rocks. The alert came after 6pm

  • Adam93030037 adam (@Adam93030037) reported

    @Videotron I'm 1 of your customers experiencing this issue . What is going on

  • GaelleMarrasse gaelle marrasse (@GaelleMarrasse) reported

    @Videotron Not working

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