Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Commissioner Miner (@fanCRTCProfling) reported 22 seconds ago

  @peternowak I wonder if Shaw & Rogers will pull their fastest tiers? Pretty sure they will like Videotron did, then claim it's uneconomical so they don't have to provide service like Bell/Telus due to fibre. But, that's also another file in front of the CRTC.

• Guillaume (@gepeto42) reported 47 seconds ago

  @IndianaTux @TekSavvyBuzz It’s a Videotron issue. I’m on ebox, tek would be the same. Months of Videotron coming to « fix a hardware issue in the neighbourhood » with no improvement, there clearly are just too many of us uploading during the work day, it’s fine at 2am...

• IdlyMusing (@IdlyMusing) reported a minute ago

  Anyone else lose their Videotron cable tv service?

• bullizking (@bullizking) reported 7 minutes ago

  @Videotron is there another outage???

• Nic De Nino (@514gooch) reported 10 minutes ago

  @Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.

• Djimy Rouzard (@drconsultant3) reported 15 minutes ago

  @Videotron @ETCBUYS Seem like Videotron is down again

• Cheetle Beetle (@BeetleCheetle) reported 15 minutes ago

  @Videotron Third day this week of internet issues. #Montreal #WestIsland

• Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago

  The #INDU committee on #CRTC "ACCESSIBILITY AND AFFORDABILITY" had MP's calling resellers parasites, Bell as being the only problem & affordability is based only on rates set by Videotron as lower-cost competitive offerings removed by Videotron was ignored. Pretty sad bunch.

• mel n. (@kedollarsignhaa) reported 17 minutes ago

  @drconsultant3 @Videotron Just got off the phone with them. Said it was an area wide issue and would maybe be back tomorrow.... He didn’t seem too certain of anything though

• Parker Smeltzer (@parker_smeltzer) reported 19 minutes ago

  @Videotron I have been having problems with my tv signal for 2 weeks, my tv keeps stopping like we pause it. The only way to get it to work is unplug the power and wait, why ???

• Salma (@Salma31097164) reported 25 minutes ago

  @Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company

• BlackRec (@quentin3225) reported 25 minutes ago

  @Videotron @ETCBUYS Down for me too in montreal

• Ysatis (@ysatiss8) reported 26 minutes ago

  @Videotron worst ******* customer service

• mjlipper (@mjlipper69) reported 30 minutes ago

  @Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.

• mel n. (@kedollarsignhaa) reported 34 minutes ago

  @Videotron having wifi issues in cote st-luc. Is there a known issue?

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