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Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 83
Toronto, ON 7
Sherbrooke, QC 2
Clarence-Rockland, ON 1
Ottawa, ON 8
Saguenay, QC 1
Gatineau, QC 4
Lévis, QC 2
Saint-Constant, QC 2
Vaudreuil-Dorion, QC 2
Rapide-Danseur, QC 3
Laval, QC 2
Mercier, QC 1
L'Assomption, QC 1
Saint-Jérôme, QC 1
Mont-Saint-Grégoire, QC 1
Longueuil, QC 2
Drummondville, QC 1
Matane, QC 1
Saint-Basile-le-Grand, QC 1
Saint-Jude, QC 1
La Prairie, QC 2
Burnaby, BC 1
Dollard-Des Ormeaux, QC 2
Pointe-Claire, QC 1
Granby, QC 1
Boisbriand, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BigMouthShea
    Shea Angus (@BigMouthShea) reported

    @KevinGlinas1 @Videotron @DanielleLocas Same issue here! Was working earlier today and has been out for around an hour or so again now..

  • kt_orsomething
    KT (@kt_orsomething) reported

    @Videotron Brooooo pls fix ur wifi it’s been 3 days now every other internet provider has been up and working for a while… there’s no way y’all have 80% back

  • expozhabs
    G Money 🇦🇲❄🇨🇦 (@expozhabs) reported

    @Videotron Party is over. Time to cancel. I'm assuming that I'm gonna get one year of free tv and internet at this point. 🥶 #verglas2023

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    People will know (or soon know) that having Teksavvy landline service means they are ****** in time of need because "Videotron mobile" will give people nothing in a time of need if people have TSI landline service.

  • Crimsonium
    Frank Morissette (@Crimsonium) reported

    @Videotron Still out here as well, stupid flashing orange light.

  • MaryanneBerube
    Mary-anne Berube (@MaryanneBerube) reported

    @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

  • chris_tud
    Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • HannerJimenez3
    Hanner Jimenez (@HannerJimenez3) reported

    @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

  • Seb0821
    RemPitlick#1fan🇺🇦 (@Seb0821) reported

    @Videotron Why no answer. Why copy paste everyday the same damn message. You cut off internet when the deman is high. You dont give a **** about us. Bell sucks but less then you for sure

  • JustinSW20
    LOOK AT THOSE STRINGS SERENA #FOCUS (@JustinSW20) reported

    @Videotron FULL OF ****

  • Musicnel1
    Musicnel (@Musicnel1) reported

    @Videotron No service, but invoice well received. seriously?!? @videotron

  • ayeitschar
    Cats. (@ayeitschar) reported

    Videotron/Fizz, please get your **** together. Been days now without internet and I need **** to get done 🙄

  • Aidan_richlich
    go follow my moms insta (@Aidan_richlich) reported

    @Videotron how did i have internet from 8 am until like 3:30 pm but now its off, but my buddy down the street got his internet back at 3:30 ? yall ******* around man

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Videotorn is giving free #CRTC mobile data *only* to users that have/buy landline service from videotron. It's very preferential, @TekSavvyBuzz. Are they doing this w/ Vmedia & Fizz as well? There are some questions here & for sure preferential treatment going on.

  • kevinugg
    Kevin Uggowitzer (@kevinugg) reported

    @Videotron service is still down in NDG when will it be restored?

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