Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Check Current Status
E-mail
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 278 |
| Ottawa, ON | 26 |
| Laval, QC | 13 |
| Toronto, ON | 8 |
| Gatineau, QC | 6 |
| Orléans, ON | 4 |
| Dollard-Des Ormeaux, QC | 4 |
| Dorval, QC | 4 |
| Rapide-Danseur, QC | 4 |
| Longueuil, QC | 4 |
| Blainville, QC | 4 |
| Castle Gardens, QC | 3 |
| Châteauguay, QC | 2 |
| Saint-Constant, QC | 2 |
| Québec, QC | 2 |
| Mississauga, ON | 2 |
| Mercier, QC | 2 |
| Lachine, QC | 2 |
| Port-Cartier, QC | 1 |
| Pierrefonds, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
| Repentigny, QC | 1 |
| Saguenay, QC | 1 |
| Mont-Royal, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
| St-Jean-Port-Joli, QC | 1 |
| Sainte-Thérèse, QC | 1 |
| Boisbriand, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Rock Star
(@sstar9999) reported
@Videotron Still down in WEST ISLAND, been over 2 days.
-
Itsfizziks
(@IFizziks) reported
@Videotron My service keeps turning on and off every few hours is that normal?
-
curi00sa
(@L0uraG) reported
@steevey @Videotron We never lost power and yet 2 days no Helix
-
NickDarius 🚹
(@meletakos) reported
@Videotron Still down H3M. Came back online yesterday for about 30 mins and nothing since
-
Sterling Cohen
(@sterling_cohen) reported
@Videotron Bell is just superior clearly bell didn’t go out at all during the outage
-
Bringbackmoviemagic
(@Bringbackmovie1) reported
@IFizziks @Videotron Normal is beeing up 99%. 1% down for maintenance at night usually.
-
benjamin saravia
(@silverdesk) reported
@Videotron Is there a map for the outage?
-
curi00sa
(@L0uraG) reported
@endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?
-
wind
(@w1nd_FPS) reported
@Videotron Still down in H3W1E5.
-
Sterling Cohen
(@sterling_cohen) reported
@Videotron People with power outages running their generators still had internet and wifi your telling me with power back on you guys can’t fix your internet get good Vidéotron…..
-
Rio V Libero
(@RioLibero) reported
@Videotron @Videotron is down in Kirkland. When will you be up?
-
daadi daadi
(@a_dewal0000) reported
@Videotron Services still down in H7N. 🙁
-
Candice Laflamme
(@laflamme530) reported
@Videotron P.s. my Videotron service was restored Thursday evening for a few hours, but it went out again at 11pm last night. LaSalle.
-
KevinS
(@KevinS55978750) reported
@Videotron Is there a network map where we can confirm if our home internet is down due to your outage vs something on our end?
-
Gates Zullo
(@GatesZullo) reported
@Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.
Check Current Status