Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 138 |
| Ottawa, ON | 12 |
| Longueuil, QC | 11 |
| Toronto, ON | 11 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 3 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Vaudreuil-Dorion, QC | 2 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
cRypto SøSa
(@cryptosauce247) reported
@Videotron Fix your ****!
-
Chris Leroux
(@Chrisleroux) reported
@LacassePhilippe @JokeSins @Videotron Really? Holy crap didn't realize it extended that far.
-
shawn
(@hey_its_me_2020) reported
Add Google’s DNS if your #videotron is down.
-
Gad Saad
(@GadSaad) reported
Internet is down and I have Zoom office hours and a Zoom lecture to deliver. Well done @Videotron.
-
Trevor Roberson
(@JokeSins) reported
@Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.
-
Nico
(@NakedRaptor) reported
@Videotron i swear ive been complaining about you more often this year than the number of times ive used youre internet drop one more time, PLEASE, so i can fkn go to another service already
-
Peepee Poopoo
(@PeepeeP09727232) reported
@maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down
-
#GoHabsGo
(@Rahrakwasere) reported
@Videotron So that explains why your customer service/ tech support phone lines dont even ring when we call?
-
andrew quenneville
(@AndrewTechDude) reported
@Videotron even my phone LTE is down
-
Sophie-Anne B.
(@SophieAnneB) reported
Videotron down in Gatineau. How am I supposed to work?
-
Armin Morattab
(@arminmor) reported
@Videotron WTF?! Can't WFH!
-
john bocum
(@bocumjb) reported
@GadSaad @Videotron cancel culture step 2 "technical difficulties"
-
L. V. Birdsong (they/them)
(@LVBirdsong) reported
@Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.
-
GatorrGG #BHRC⚪️
(@GatorrGG) reported
@Videotron you guys are the worst
-
Nadia
(@Nadia22812773) reported
@JokeSins @Videotron I’m in West Island and no service