Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 255
Ottawa, ON 11
Clarence-Rockland, ON 9
Toronto, ON 9
Laval, QC 8
LaSalle, QC 6
Longueuil, QC 5
Québec, QC 5
Dollard-Des Ormeaux, QC 4
Gatineau, QC 4
Vaudreuil-Dorion, QC 3
Pointe-Claire, QC 2
Calgary, AB 2
Sainte-Thérèse, QC 2
Blainville, QC 2
Quispamsis, NB 2
Kirkland, QC 2
Châteauguay, QC 2
Boucherville, QC 1
Westmount, QC 1
Orford Lake, QC 1
Charlottetown, PE 1
Lévis, QC 1
Dupuy, QC 1
Salaberry-de-Valleyfield, QC 1
Sherbrooke, QC 1
Donnacona, QC 1
Laforce, QC 1
Saint-Roch-de-l'Achigan, QC 1
Niagara-on-the-Lake, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Waldicrazyoo Walden Schmidt (@Waldicrazyoo) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @Bell, I can advise you to go to Bell.

  • DoriPereira1 Dori Pereira (@DoriPereira1) reported

    @Videotron That’s not what we were told by your Business Customer Service. Can I have someone call me to set this up?

  • okeefehistorian David O'Keefe (@okeefehistorian) reported

    @DonFakaraun @Videotron Having same problem in Rigaud.

  • BenKlass Ben Klass (@BenKlass) reported

    First, to bundle service Videotron must either a.) rely on the #CRTC wholesale access regulations, or b.) secure favourable wireline access from the combined Rogers/Shaw.

  • WalidKchouk Walid Kchouk (@WalidKchouk) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

  • louispavlakos Louis (@louispavlakos) reported

    great, seems like there's an outage at Videotron 😑

  • _Samgria Sam🍁 (@_Samgria) reported

    Videotron is the ******* worst

  • ldeichel Leonard ‘Real Food is the only Food’ Eichel (@ldeichel) reported

    @Mark_Goldberg @Videotron @Quebecor I thought his name sounded familiar. And no, I think I'll fail that test!

  • BouabdoMaria Maria Bouabdo (@BouabdoMaria) reported

    @louispavlakos I’ve had so many issues with videotron lately, it’s insane. Feels like every couple of weeks there’s something wrong with the wifi

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    .@CompBureau expert argues that Videotron will have less competitive strength than Shaw Mobile & Freedom b/c it lacks the same level of access to wireline facilities, weaker customer base, less ability to bundle & to ctl parameters of business, etc.

  • Milnoc François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.

  • koushiar Koushiar Jahangiri (@koushiar) reported

    @elisedubois @EBOX_CA @Videotron Internet is down, ebox website is down so is their support number.

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    We're now onto the network sharing lawsuit that Videotron filed against Rogers. #CTRS #telecom

  • kaclk Kayle Clark (@kaclk) reported

    It’s quite possible that if the merger is blocked, Freedom just languishes as a second tier mobile network or just eventually folds or gets sold to Videotron anyways. The indication from Shaw on why they pursued a merger was because the status quo wasn’t working.

  • BucketHead1138 BucketHead1138 (@BucketHead1138) reported

    Todays stream will be delayed due to a province wide internet outage. @EBOX_CA some news would be greatly appreciated. #ebox #videotron

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