Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Lorna Mungur (she/her) (@Lornamungur) reportedMy husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!
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Ktronic@Space (@9eArtFr) reported@Videotron Boisbriand / outage from 1:24pm to 2:50pm
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Charlotte N (@BigFatRebound) reportedVideotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.
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TheGrizzlyBanjo (@jonathanhouetw2) reported@Videotron Our grocery stores were having trouble before
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lapinlapin (@lapinlapin20) reported@ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect
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L3P3RM3SSI4H (@L3P3RM3SSI4H) reported@Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC
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craft beer central (@harunoshiobanas) reportedapparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long
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Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reportedBIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.
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Crankshaft (@Crankshaft25) reported@Videotron why weren’t any of your support numbers working. Not very happy right now
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Ktronic@Space (@9eArtFr) reported@Videotron Looks like DNS outage ...
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bear (@agoddamnedbear) reported@Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke
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Danny A. Ignacio (@Dan_ign) reported@Videotron "Technical problems" are we talking about internet? Cellphone? Cable?
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Back in The Groove Again™ (@lindagrobert) reported@chezjonesy @Videotron I agree, I've had a great service, and this was unexpected. a head's up (if possible) would have been nice, I thought it was my issue, didn't know it was system wide.
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Morrie Portnoff (@MorriePortnoff) reported@fagstein @Videotron Bsiness service comes back and then goes. It is back now
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Flagpole to Canada (@Flagpole_Canada) reported@nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.