Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 109 |
| Longueuil, QC | 11 |
| Ottawa, ON | 10 |
| Toronto, ON | 9 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Pointe-Claire, QC | 1 |
| Dollard-Des Ormeaux, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Gatineau, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Option OG
(@OptionGod420) reported
@C9Aim @Videotron if your boss doesn’t understand, you prob work at a **** company. #videotronsucks
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Tony Starks
(@_Twan_) reported
@fagstein @redroomrantings @Videotron my LTE is also not working
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Justin Leblanc
(@JLB420) reported
A DNS server seems to be down affecting internet and mobile devices for #Videotron fb and twitter work fine via data usage but nothing else #videotronoutage
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Nezzy
(@wow_rs_) reported
@Videotron Is this why I had to come to Twitter and all your phone lines are down?
-
Beerhaze
(@Beerhaze) reported
Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.
-
Beerhaze
(@Beerhaze) reported
Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.
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Valouci
(@Jeremie69504003) reported
@AslSn0wy @Videotron Shut ******** up you dumb piece of ****.
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TerreSeche
(@nostrand27) reported
Folks, if you are with Videotron (like me) change your router’s DNS settings to something different like 1.1.1.1. It seems to be a DNS issue more than anything else. @Videotron #videotron #outage
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Cryptaryan🇨🇦
(@Cryptaryan) reported
All WiFi devices and Windows computers : down.. Linux wired to same router : works fine! @Videotron your call center is also in difficulties and the website is down.. what's going on ?
-
Luc
(@xyz343434) reported
@PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary
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ÆCH
(@infamousadam13) reported
@videotron you serious second time in a month that internet goes down and I have a meeting right now I can't attend since no data or anything is working!
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Alexei Ramotar
(@AlexeiRamotar) reported
@jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8
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DinkSTtv
(@DinksTtv) reported
Gg @Videotron internet down cant stream
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felix
(@felix93346091) reported
@wow_rs_ @Videotron Everyone try to call them right now thats why they’re down