Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Mitch Dyer (@MitchyD) reported 7 minutes ago

  @CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.

• Phil (419/1000) chess matches (@philcourtm) reported 8 minutes ago

  @sopranoenergy @oscarbilde Videotron’s DNS servers are down, but google’s fine

• Yan / Vxnom (@YanVxnom) reported 9 minutes ago

  @Fuck_Shayne @Videotron Damn can u take a joke once in ur life ....

• Steve Faguy (@fagstein) reported 12 minutes ago

  @Flagpole_Canada Videotron’s DNS servers are all within its network.

• Shayne (@Fuck_Shayne) reported 13 minutes ago

  @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol

• DJ Troy Carter (@djtroycarter) reported 14 minutes ago

  Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

• Vansilli (@Vansilli) reported 14 minutes ago

  @Videotron has been down for hours. @Bell , can you give me good prices? Or people in Montreal, what do you use for internet?

• URB-X-TV (@URBXTV) reported 15 minutes ago

  @Videotron My service went out, I'm in Lavaltrie.

• Paul Games (@ItsPaulGame) reported 16 minutes ago

  @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

• M. Bundy 🦑🐬 (@MitchellBundy) reported 22 minutes ago

  @MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...

• Corey Moullas (@CoreyMoullas) reported 26 minutes ago

  @Videotron This was an issue with Videotron's DNS servers and now seems to be resolved. Users that set their own DNS servers on their router would have still been working.

• Justin (@JustMikeTwo) reported 26 minutes ago

  @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

• 🧠👀👂🏻🎧🎲⚽️🎞🚬🗓🌯🌮🥑💭Dr.SJAK Cuzyy 🇩🇪🇨🇦 (@SJAKCuzyy) reported 34 minutes ago

  @Videotron I’m losing $130 every 15mins you take to fix it you better hurry the f up

• Sebastien (@Sebastienphimtl) reported 34 minutes ago

  @ValidTrxcz does this fix anything on Videotron mobile phones?

• BITCOIN LIFE (@Oren22539854) reported 42 minutes ago

  @Videotron Good time to f*ck up during quarantine and curfew hahaha fix your ****! You know how many ppl are working from home? This isn’t the time to be messing up. Weather is fine so what’s the issue? Ppl need to know.

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