Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 108
Longueuil, QC 11
Toronto, ON 10
Ottawa, ON 9
Donnacona, QC 2
Laval, QC 2
Granby, QC 1
Boisbriand, QC 1
La Prairie, QC 1
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Rapide-Danseur, QC 1
Gatineau, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Vaudreuil-Dorion, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeSidel Mike Sidel (@MikeSidel) reported

    @ElephantStoneHQ @Videotron Down here. I have 2 kids in online school and a medical practice that just collapsed.

  • halfpasstnoon 🤍 (@halfpasstnoon) reported

    @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

  • FR33DXM1 FR33DXM (@FR33DXM1) reported

    So apparently my internet may be down for a while... rip videotron lol

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    @ElephantStoneHQ @Videotron Yes my wifi is off. Is this a general problem?

  • Ashveer96297666 Ash (@Ashveer96297666) reported

    @Videotron what a joke. Internet has been intermittent for weeks now. Did a reset, now there seems to be an outage. We need to use mobile data for online classes and work from home. Tried calling tech support or chat, they just don't pick up.

  • TheSpiritorix Spiritorix (@TheSpiritorix) reported

    @Videotron Phone number NOT working, App NOT working, Website NOT working. I have NO INTERNET and i am working!!! What in the actual **** is happening?????

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • yegmorcar Yegmorcar (@yegmorcar) reported

    Thanks Videotron, your DNS server is down... Good thing alternatives exist.

  • rmitchello russ (@rmitchello) reported

    @Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?

  • yitzybrier yitzy (@yitzybrier) reported

    @Videotron Server down?

  • philippegautre2 philippe gautreau (@philippegautre2) reported

    @Videotron Internet, TV, websites... Everything is down... What's going on??

  • _milotkz Milo Tkz (@_milotkz) reported

    Wowww my wifi dont work nowww **** videotron

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • GornPetro Petro Gornostayev (@GornPetro) reported

    @Videotron yo what's up with the internet in mtl? Can you fix it?

  • 2inchN vanshlong (@2inchN) reported

    @Videotron fix your damn servers!

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