Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 109 |
| Ottawa, ON | 10 |
| Longueuil, QC | 10 |
| Toronto, ON | 9 |
| Gatineau, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Burnaby, BC | 1 |
| Pointe-Claire, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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verbal kint
(@mtl_boredstupid) reported
@Videotron down again or is it just me?
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synapse
(@habibifather) reported
@Videotron wyd bro why are my speeds so slow?
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LandSa
(@DJLandSa) reported
@Videotron Are you guys sure you aren't having issues again? I have no internet at home and I've been on hold with support ever since it went out.
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Maxime B. Desmarais
(@trends_spotter) reported
@Videotron What if I don’t have an helix account love. I’ve been waiting for more than 30 minutes without answer on the phone for customer service. Not impressed
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LAU
(@lau__vic) reported
I’m trying to stat zen this morning but Videotron me donne des problèmes! Why is there an outage in my area 😭😭
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Dazzle
(@RazzleDazzleXD) reported
@Videotron no service in baie durfe this morning
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Sonia Ruivo
(@SRuivoS) reported
@maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄
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Jack Horton
(@jackphorton) reported
@Videotron been on hold a while. are you having a general outage? no internet (again) :(
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Commissioner Miner
(@fanCRTCProfling) reported
Dear #Videotron, Roses are red violets are blue, You are the highest priced internet provider in all of Canada. Nothing rhymes with that, makes me sad, plus you want basic phone service cut-off w/o explanation out of the blue. Guess i'll slit my wrists. F you.
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Ryan Burnham
(@ryan_burnham) reported
@Videotron Why is it so difficult to find services other than #Helix on your website? I understand you're all excited about it but what if someone needs the other service?
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Thesadlittlestoner
(@sadlilstoner) reported
@Videotron are you guys seriously down again getting as bad as bell
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Pokerbros Canada
(@IntlRoxy) reported
@Videotron You still have problems or everything is back up ?
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Nayaaaaa
(@Naya_0314) reported
Videotron was down yesterday? Why would they do that on a day where I wasn't working?
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James O'Connor
(@Jamseyyboi) reported
@Videotron Videotron internet service is out again in my area (Roxboro, QC). Have checked with the neighbours as well. Any updates?
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Sophie #Villain☔️
(@TheRealSophie10) reported
Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.
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