Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 255 |
| Ottawa, ON | 28 |
| Laval, QC | 11 |
| Toronto, ON | 7 |
| Gatineau, QC | 5 |
| Orléans, ON | 4 |
| Dollard-Des Ormeaux, QC | 4 |
| Longueuil, QC | 4 |
| Castle Gardens, QC | 3 |
| Dorval, QC | 3 |
| Vaudreuil-Dorion, QC | 2 |
| Châteauguay, QC | 2 |
| Saint-Constant, QC | 2 |
| Québec, QC | 2 |
| Rapide-Danseur, QC | 2 |
| Mississauga, ON | 2 |
| Mercier, QC | 2 |
| Lachine, QC | 2 |
| Blainville, QC | 2 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Port-Cartier, QC | 1 |
| Pierrefonds, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
| Repentigny, QC | 1 |
| Saguenay, QC | 1 |
| Mont-Royal, QC | 1 |
| St-Jean-Port-Joli, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
JaySnoLGE
(@Jaayy07) reported
@Videotron Since yesterday , down again today???
-
Sean Blahovici
(@blahovici) reported
@NotionStatus Notion is down here in Montreal, both on Wifi (Videotron) & 4g/LTE (Fizz)
-
Alyss
(@Alyss80796817) reported
@NotionStatus Blocked with Videotron. DNS fix works on PC, but not on cellphone, whether it is WiFi or 3G data. My students need to be able to access their course from their mobile devices.
-
J $ L
(@Ohmyfukinjuliaa) reported
Videotron got the ******* worst internet and lte
-
Thiago Soares
(@thisoares4) reported
@Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?
-
Alex Karabatsos
(@AKOvO47) reported
@piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.
-
itsyaboimaxoo 🇺🇸🇨🇦
(@itsyaboimaxoo) reported
@xavier_laff Coverage sucks. Lots of areas suffer from congestion. Speeds suck with some carriers. They don’t all have VoLTE, and Wi-Fi calling. Even Videotron and Freedom have that here! Also towers only have one eNb, here they usually have several.
-
Jer
(@MTLJer) reported
@SoarJM @Videotron Oh youre net is down too?
-
SeanRookie
(@SeanRookie) reported
@NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.
-
Vibhuti Chaturvedi
(@vibhuti_chatur) reported
@Videotron I have had multiple calls on 17-18 , and today as well with no resolution. Please note I am in India and calling Videotron from Skype credit . Now again you are asking me to call Videotron customer care ? Please let me know how would you sort this out ?
-
Commissioner Miner
(@fanCRTCProfling) reported
@taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.
-
JaySnoLGE
(@Jaayy07) reported
Wtf @Videotron whats wrong with my internet????????????
-
JaySnoLGE
(@Jaayy07) reported
@Videotron Since yesterday m, down again today
-
Homie in Chief
(@Nemachocolat368) reported
a full hour and my problem got worst not even close to be solved. @Videotron please do better . Im beyond annoyed right now
-
papa smoov
(@peterwloka) reported
@Videotron having issues with my internet