Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 74 |
| Toronto, ON | 9 |
| Ottawa, ON | 6 |
| Longueuil, QC | 6 |
| Gatineau, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Lévis, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
| Burnaby, BC | 1 |
| Pointe-Claire, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
papa smoov
(@peterwloka) reported
@Videotron having issues with my internet
-
Commissioner Miner
(@fanCRTCProfling) reported
@taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.
-
verbal kint
(@mtl_boredstupid) reported
I take back most of the bad things i said about @Videotron
-
verbal kint
(@mtl_boredstupid) reported
@Videotron is there an outage?
-
Vibhuti Chaturvedi
(@vibhuti_chatur) reported
@Videotron I have been requesting for the temporary suspension of my internet services ( helix ) since the start of this week . I made 6-7 calls on 17-18th May and was put on hold for 30-40 min more than twice. I had the worst experience this time with you guys .
-
Charlie Foo
(@CFouCFou) reported
@AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...
-
Alex Karabatsos
(@AKOvO47) reported
@piantagrano @fmesny @Videotron Nothing on my end. Still down.
-
Homie in Chief
(@Nemachocolat368) reported
a full hour and my problem got worst not even close to be solved. @Videotron please do better . Im beyond annoyed right now
-
Alex Karabatsos
(@AKOvO47) reported
@fmesny @piantagrano @Videotron I had to step out but it was still down when i left like 10 minutes ago.
-
Thiago Soares
(@thisoares4) reported
@Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?
-
Manzolini
(@Manzo27) reported
@Videotron you guys need to wake up. Your customer service is more terrible than the Buffalo Sabres..
-
Eye
(@Eyemooose) reported
@Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service
-
SeanRookie
(@SeanRookie) reported
@NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.
-
Sean Blahovici
(@blahovici) reported
@NotionStatus Notion is down here in Montreal, both on Wifi (Videotron) & 4g/LTE (Fizz)
-
Alex Karabatsos
(@AKOvO47) reported
@piantagrano @michelsakr @Videotron We called them this morning and oddly enough, it “fixed” itself right after we got off the phone with them after they said they were going to send a tech. We called them back to cancel the tech so we don’t get charged for him.