Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 102 |
| Longueuil, QC | 10 |
| Ottawa, ON | 9 |
| Toronto, ON | 9 |
| Gatineau, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Vaudreuil-Dorion, QC | 1 |
| Burnaby, BC | 1 |
| Pointe-Claire, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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christine basta
(@chrisbasta) reported
@Videotron For how long the outage??????????????
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Alex Markovic
(@realjohnrambo) reported
@Videotron I'll definitely reach out to your DM! And my bad, I should've been clearer. I'm in Montreal.
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Marc Griffin
(@montrealmarc) reported
Montreal, did your internet go down? My Videotron has been down since 1:30.
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witch_um
(@witchy_but_not) reported
@Videotron Sud-ouest Montreal down. No updates in sight.
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Robyn
(@RemittingDust) reported
@Videotron is there internet issues in Montréal/Hochelaga right now? I was connected but around 6pm EST I seem to have lost it. Luckily I had just finished work lol
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Paul
(@CountryLone) reported
@Videotron Down in Chelsea, flashing yellow light on the router.
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Steve Faguy
(@fagstein) reported
@psyko514 I don't know if Quebecor has said what it plans to do brand-wise. It could keep Videotron in Quebec, where it bundles wireless with wireline service, and Freedom in the rest of the country, and expand Fizz nationally as the flanker brand.
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R A
(@Mister514) reported
@Videotron When are you fixing the internet outage? I’m in Nuns Island - no internet since 6pm! An update to the comments would be good..
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Mr. J
(@t0xicsaurus_ttv) reported
@Videotron hey , seems I just lost internet:( resetting the router didn't fix.
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Wokephobe
(@Wokephobe1) reported
@dougshields88 @MarksGonePublic It was never in doubt. PKP wanted it for Videotron. When it comes to the Libs, what Quebec wants , Quebec gets.
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MooG 🐀
(@MoogKChan) reported
Do you know whats fun about @Videotron When your phone service is down, and the online support is not working, and it says to call them to get it resolved.
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Stacey
(@stacey_13) reported
dont go with bell fibe it is the worst it goes down everyday plus it freezes , false marketing reliable my *** everyone i knwo that has videotron this does not happen @Bell #bellfibe
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King
(@King84816640) reported
@andersonestevam @Videotron I think it’s down in many places around the city. No response on when it’ll get fixed. :/
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Francis Lavoie
(@_francislavoie) reported
@JenTiale @MobileSyrup Yes, I'm using Freedom now. But I'm tired of terrible coverage while I'm in Quebec. Videotron/Fizz would give me better coverage.
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i made a vrchat video || ✨comms open
(@sukiiisoba) reported
@Videotron any update when we'll get internet service back ??
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