Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 125
Longueuil, QC 11
Ottawa, ON 10
Toronto, ON 9
Rapide-Danseur, QC 2
Donnacona, QC 2
Laval, QC 2
Vaudreuil-Dorion, QC 2
Mercier, QC 2
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Gatineau, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMattychu Mathieu Lefebvre 👑 (@TheMattychu) reported

    @Videotron Hello, everything is down in Hochelaga-Maisonneuve?

  • SharePointBruno Bruno Simon (@SharePointBruno) reported

    @videotron, Internet down in Pointe-Claire

  • ItalStallion14 Mark Campellone (@ItalStallion14) reported

    @Videotron no internet. I think all systems are down

  • stpcaroxoxo carolanne (@stpcaroxoxo) reported

    @CanadianKryles @Videotron Me too. I did the same as you and it's not Working

  • DaphRichM Daphne Richardson (@DaphRichM) reported

    @Videotron welp there goes me attending class with the wifi/internet completely down in all of Quebec

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • Adam93030037 adam (@Adam93030037) reported

    @Videotron what's going on with the service in Carignan ? Plz advise

  • Corporate18 Philip T. (@Corporate18) reported

    @CILANTRO_xo @ElephantStoneHQ @Videotron Ok let’s calm down. Internet is a technology and it goes down. It does not mean that they got hacked.

  • scofield_alex Mister Man (@scofield_alex) reported

    Is #Helix down? @Videotron

  • MartinB16041563 Martin Berger (@MartinB16041563) reported

    @Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!

  • IamWajz Wahaj Uddin (cupid55) (@IamWajz) reported

    @PreferToRemain What’s wrong with Videotron? Even there phone lines are down

  • ree2ez Reese 🇨🇦 (@ree2ez) reported

    @Videotron fix your dogshit internet

  • ValidTrxcz Trxcz (@ValidTrxcz) reported

    @Videotron plz fix your fkn internet

  • macmoyska Katrina Moy (@macmoyska) reported

    No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??

  • pzeeman Paul Zeeman (@pzeeman) reported

    @Videotron Are you aware of any internet service outage in the Gatineau area? I confirmed that it’s not just my residence experiencing issues.

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