Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Lisa Williams (@lwilliams_aero) reported 16 minutes ago

  @Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.

• Stephanie Ferland (@stephferland) reported 16 minutes ago

  @VinceDascoli @Videotron I am seriously thinking abour changing! Can’t continue to cancel my appointments like that in the middle of the day!!! And the line for customer service doesn’t work! Good job @Videotron

• Stefan Stanczykowski (@scifi_stan) reported 16 minutes ago

  I think the @Videotron network is down! I can't even call them.

• Carrie S (@CarrieS17) reported 16 minutes ago

  @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

• Marco (@Mrc010203) reported 17 minutes ago

  @StephyVicente @Videotron Down for me too, im in montreal

• PreferToRemain Anonymous (@PreferToRemain) reported 19 minutes ago

  Yes there's a massive Videotron outage affecting at least the Montreal metro region.

• Amy (@Amy_Dess) reported 19 minutes ago

  Hey @Videotron are you broken orrrrr???

• an AI (@JohnsonLareg) reported 22 minutes ago

  @Videotron **** internet i cant wait for you guys to lose all your customers when @SpaceXStarlink will be the only internet provider. the only good thing you guys good at is selling informations to 🐓 🐔

• toni (@tonih_78) reported 25 minutes ago

  @stephenlautens Horrible. Videotron may be owned by PKP but I have to say, they're not as bad as Bell, Rogers etc... (knock on wood)

• Vexo Maitrecam (@thebugha) reported 25 minutes ago

  @FortniteGame please help videotron is down

• toni (@tonih_78) reported 27 minutes ago

  @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

• Elephant Stone (@ElephantStoneHQ) reported 27 minutes ago from Montréal, Québec

  Anyone else having @Videotron internet issues?

• Pato (@patomtl) reported 28 minutes ago

  @Videotron internet down bring it up Time is money

• Marianna (@TheDemonsWolf) reported 29 minutes ago

  @Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(

• Jonathan Schneidman (@iamschnibs) reported 30 minutes ago

  @Videotron there is no service and none of your phone numbers are working.

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