Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 98
Longueuil, QC 10
Ottawa, ON 9
Toronto, ON 9
Gatineau, QC 2
Dollard-Des Ormeaux, QC 2
Donnacona, QC 2
Laval, QC 2
Lévis, QC 1
Vaudreuil-Dorion, QC 1
Burnaby, BC 1
Pointe-Claire, QC 1
Granby, QC 1
Boisbriand, QC 1
La Prairie, QC 1
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Rapide-Danseur, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ed3463 Ed Fine (@Ed3463) reported

    @nspector4 In specific regions one telco wld likely dominate (eg Videotron in Quebec?) Leaving regions almost as vulnerable. Is the problem really that the GTA went down? Would it have been a nation issue if it was Calgary? So maybe we just need insurance for the Toronto users...

  • hwoarangtag hwoarangtag (@hwoarangtag) reported

    @Videotron outage since 16h08. 4 hours later and still no internet. Maybe another Rogers incident?

  • AVibrantDreamer 💵 Mr. Dreamer @ VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @PassiveCndIncom For some reasons I never liked buying or owning any Rogers stock! Yes, my sim card is a data plan from Fido but I just don't like Rogers. Even at work, I opted to use Telus, Bell, and Videotron versus Rogers.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Mark_Goldberg Rogers cellular 302-720 network remained “available” in many areas of the country (such a s montreal) so phones did not fall back to making 911 on Bell/Telus/Videotron/Freedom.

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    Anyone else having issues with #videotron ????? No wifi

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @nspector4 Videotron will go national. They are not as good as Cogeco in customer service but they are way way better than Rogers and Bell.

  • nathaliepicard Nathalie Picard (@nathaliepicard) reported

    @Videotron internet down, any idea when it is gonna be back ?

  • AnjaKaradeglija Anja Karadeglija (@AnjaKaradeglija) reported

    Most of Canada has two main wireline network options - the traditional telco (Bell, Telus, SaskTel) and the cableco (Rogers, Shaw, Videotron). Building a third wireline network to compete with that across the country doesn't make financial sense.

  • whatpplcallme what people call me (@whatpplcallme) reported

    @Scramjet99 @NaheedD Too high for whom? Define too high. You have a company like videotron who was successful and another like windmobile who wasn’t. If initial capital expenditures got too high, then why proceed to bid? It’s poor implementation/ market strategy.

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?

  • JoseDominio Joe Dominion (@JoseDominio) reported

    @mat_schmaltz Capitalism is the reason why the problem was not worse than it was: there were still lots of other options available because private companies made it so. Millions of people weren't affected by Rogers outage at all, because they were on Shaw, Telus, Cogeco, Videotron, etc.

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @VivianBercovici Bell also had issues yesterday all afternoon at the very least. Videotron cellular, data and internet worked perfectly. I'm sure that Elon Musk's satellite internet worked fine too. Not sure about Telus

  • hariskbgvc Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported

    @Videotron Yeah I’m on hold for 11 minutes now. Do you guys have an outage? Kinda random how this happens two days after Rogers

  • Kakyssa Kakyssa (@Kakyssa) reported

    @InsaneMapleLeaf Damnnnn videotron ftw (though it goes down randomly too sometimes RIP) also you didnt finish your classes for it yet or its something else?

  • Ozz3605 Ozz3605 (@Ozz3605) reported

    @Jayd_Ink So idk about that since im with Videotron but ive been with Rogers for 15yrs before and not a single issue. You get 1 day with no service then its the worst ever. . .

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