Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 128
Longueuil, QC 11
Ottawa, ON 10
Toronto, ON 10
Laval, QC 3
Mercier, QC 3
Rapide-Danseur, QC 2
Donnacona, QC 2
Vaudreuil-Dorion, QC 2
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Gatineau, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AIMforGC GC (@AIMforGC) reported

    @Videotron Mine keeps coming on and off. Horrible man.

  • oddnotnormal oddnotnormal (@oddnotnormal) reported

    @Videotron @GretaLemieux9 #agedlikemilk so much for reliable service. I know it's not your fault as community manager, but this corporate copypasta bullshit does nothing to help. Y'all have enough money to provide semi-reliable service and new technologies without increases. #corporategreed

  • youngcicero_ Лев Антонович (@youngcicero_) reported

    @ElephantStoneHQ @Videotron not working as well in downtown montreal

  • Outlandishitt J (@Outlandishitt) reported

    @CBergstaller @Videotron The Walmart of internet and telephone service.

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    today videotron not working made my day so bad cant study nothing.

  • Jonesmtl181 paul jones (@Jonesmtl181) reported

    @xXElextraXx @MitchSchwartzCo @Videotron im in montreal and mine never went down... i don't think its everyone

  • PatrickPio1 Patrick Bourke (@PatrickPio1) reported

    @hugoodoherty @Videotron Pretty bad!

  • runawayyslave aya nakamura stan account 💎 (@runawayyslave) reported

    It’s me pretending that eye too have a problem with videotron so I dont have to work😭

  • OCGiNSUPERABLE iNSUPERABLE 🇨🇦 (@OCGiNSUPERABLE) reported

    @monkeyism Videotron? Had same issues here-_-

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Bobby_Anguelov do you really need such a crazy router? especially for an apartment? I had a silly default router from Videotron but it works really well. Limited admin sucks though. But if I really wanted, I'd just grab a more modern netgear or linksys routers for cheap.

  • FelChocobo Fel Chocobo (@FelChocobo) reported

    @Videotron Are you gonna credit us ? Losing business right now. Still gonna have to pay for the down time ?

  • oddnotnormal oddnotnormal (@oddnotnormal) reported

    @Bixby201 @Videotron both companies are **** and full of greed. Stop being a shill just cause your service is up right now. Bell isn't a stranger to connection issues either

  • TheBoyishWonder Massimo (@TheBoyishWonder) reported

    I want to be with a woman who goes down longer than Videotron's Internet service.

  • askanielle aska 🌙 (@askanielle) reported

    Everyone in QC region panicking bc of no internet at videotron. I took a nap. Problem solved. I'm not obsessed with being connected all the time just take this as a break if you can. I mean it sucks for students or workers but stuff like this happens.

  • eleijon Erik Leijon (@eleijon) reported

    @Miss_Mel181 Not my fault Videotron was down

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