Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 249
Ottawa, ON 26
Laval, QC 10
Toronto, ON 7
Longueuil, QC 5
Gatineau, QC 5
Dollard-Des Ormeaux, QC 4
Castle Gardens, QC 3
Dorval, QC 3
Saint-Jérôme, QC 2
Vaudreuil-Dorion, QC 2
Orléans, ON 2
Châteauguay, QC 2
Saint-Constant, QC 2
Québec, QC 2
Rapide-Danseur, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Blainville, QC 2
Beloeil, QC 1
Sherbrooke, QC 1
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • alextirca alex t (@alextirca) reported

    @Videotron no internet and no answer to customer service. Is there a blackout?

  • thebugha Vexo Maitrecam (@thebugha) reported

    @FortniteGame please help videotron is down

  • stephferland Stephanie Ferland (@stephferland) reported

    @VinceDascoli @Videotron I am seriously thinking abour changing! Can’t continue to cancel my appointments like that in the middle of the day!!! And the line for customer service doesn’t work! Good job @Videotron

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    You @Videotron , you wanna give any info on this outage in MTL or...

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • TheSpiritorix Spiritorix (@TheSpiritorix) reported

    @Videotron Phone number NOT working, App NOT working, Website NOT working. I have NO INTERNET and i am working!!! What in the actual **** is happening?????

  • Corado15594104 Corado (@Corado15594104) reported

    @Videotron what went down so badly that so many people lost connection? Your phone lines don't work either.

  • philippegautre2 philippe gautreau (@philippegautre2) reported

    @Videotron Internet, TV, websites... Everything is down... What's going on??

  • rmitchello russ (@rmitchello) reported

    @Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • FR33DXM1 FR33DXM (@FR33DXM1) reported

    So apparently my internet may be down for a while... rip videotron lol

  • SadhviAlAlam Sadhvi Al Alam (@SadhviAlAlam) reported

    @Videotron is there an internet service outage?

  • 2inchN vanshlong (@2inchN) reported

    @Videotron fix your damn servers!

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

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