Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 248 |
| Ottawa, ON | 26 |
| Laval, QC | 9 |
| Toronto, ON | 7 |
| Gatineau, QC | 5 |
| Longueuil, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Mercier, QC | 4 |
| Dollard-Des Ormeaux, QC | 4 |
| Saint-Constant, QC | 3 |
| Pierrefonds, QC | 3 |
| Vaudreuil-Dorion, QC | 3 |
| Dorval, QC | 3 |
| Repentigny, QC | 2 |
| Saint-Jérôme, QC | 2 |
| Orléans, ON | 2 |
| Châteauguay, QC | 2 |
| Castle Gardens, QC | 2 |
| Mississauga, ON | 2 |
| Lachine, QC | 2 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Buckhorn, ON | 1 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Québec, QC | 1 |
| Port-Cartier, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Stefan Stanczykowski
(@scifi_stan) reported
I think the @Videotron network is down! I can't even call them.
-
Lisa Williams
(@lwilliams_aero) reported
@Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.
-
HAPPY NEW YEAR !!
(@hutaoble) reported
wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????
-
Brett Fraser ➐
(@BreDaFra) reported
@StephyVicente @Mrc010203 @Videotron They don't seem to have an official status page that I can find. Down for me in Gatineau as well.
-
Marco
(@Mrc010203) reported
@StephyVicente @Videotron Down for me too, im in montreal
-
PreferToRemain Anonymous
(@PreferToRemain) reported
Yes there's a massive Videotron outage affecting at least the Montreal metro region.
-
Josh W
(@habsfanjosh31) reported
@Videotron My internet is down. I tried calling customer service but the line is busy
-
Marianna
(@TheDemonsWolf) reported
@Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(
-
vince dascoli
(@VinceDascoli) reported
Hey @Videotron get your act together. My internet has been going down for the past 2 days did a reset and it still does the same thing.
-
Amy
(@Amy_Dess) reported
Hey @Videotron are you broken orrrrr???
-
Pato
(@patomtl) reported
@Videotron internet down bring it up Time is money
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Thomas Lefebvre
(@thomlbvr) reported
Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.
-
an AI
(@JohnsonLareg) reported
@Videotron **** internet i cant wait for you guys to lose all your customers when @SpaceXStarlink will be the only internet provider. the only good thing you guys good at is selling informations to 🐓 🐔
-
مصطفى/mstfa (they/them)
(@mstfacmly) reported
I guess I'll be needing to change internet providers 💔 @TekSavvyBuzz is limited on the Videotron network to 100Mbps, and I need to up my download speeds for work