Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 98
Longueuil, QC 10
Ottawa, ON 9
Toronto, ON 9
Gatineau, QC 2
Dollard-Des Ormeaux, QC 2
Donnacona, QC 2
Laval, QC 2
Vaudreuil-Dorion, QC 1
Burnaby, BC 1
Pointe-Claire, QC 1
Granby, QC 1
Boisbriand, QC 1
La Prairie, QC 1
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Rapide-Danseur, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nananeri mariana neri (@nananeri) reported

    @Videotron my internet is down, any idea when the service will be restored? (St Michel neighborhood)

  • TimRobe74994564 Tim Roberts (@TimRobe74994564) reported

    @videotron is the #videotron network down?

  • AVassiliou Anthony (@AVassiliou) reported

    @FatHeadSays @Videotron Garbage.

  • lucaciale lucaciale (@lucaciale) reported

    @CoachSanta_ @Videotron The vaccine is supposed to help with connectivity and network speed?

  • Wm49291771 Rainmaker (@Wm49291771) reported

    Although Videotron (Quebec Co) is not eligible to bid for spectrum outside of QC, it was invited and urged to bid for spectrum at $0.92/MHz used for 5G outside Quebec. Bell and Telus were forced to pay $3.36/MHz (billions $ more) Humongous favouritism by Trudeau Another WTF...

  • Benliam12 Benliam12 (@Benliam12) reported

    @stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @krisjoseph @BenKlass I see what u are saying & where coming from, but, yeah I can't ever seeing myself siding with ISED on this if what Bell claims is true. ISED's policy is bad policy. Their fix is worse policy (a fix in secret to benefit their hand picked champ, videotron only). Rotten.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @fanCRTCProfling Agreed. This is part of what I am pointing to in terms of why Videotron is a poor candidate for a potential spin-off remedy. As I said, Quebecor's track record-in wireless, broadcasting & newspaper publishing--outside QC is poor. That should play a key role in the review, imo.

  • MartinArganara1 Martin Arganaraz (@MartinArganara1) reported

    Hey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron

  • kaplanmyrth Andy Kaplan-Myrth (@kaplanmyrth) reported

    In Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼

  • dv42_ dv42 (@dv42_) reported

    @greengart @saschasegan I am against mergers that harm competition (AT&T + T-Mobile, Rogers + Freedom) but support ones that would result in a stronger competitor (T-Mobile + Sprint, Freedom + Videotron).

  • KittEdotca KitEdotca (@KittEdotca) reported from Westmount, Québec

    @Videotron so, erm, you’re internet is down?

  • windex2326 Bruno Verville (@windex2326) reported

    @Videotron @Nasus_Yelad No, you're on a major outage, inform us on what's wrong instead please.

  • CoachSanta_ Chevy (@CoachSanta_) reported

    Samsung A70 combined with @Videotron internet and data = prehistoric network speed. It's 2021 and my YouTube videos are playing in 480p because of network speed. Smh

  • stra01001 Chetoshi ∞/21M (@stra01001) reported

    @Videotron @Nasus_Yelad What kind of response is that? Are you not acknowledging there’s a major outage right now? Bell here I come

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