Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 250
Ottawa, ON 28
Laval, QC 11
Toronto, ON 7
Longueuil, QC 5
Gatineau, QC 5
Dollard-Des Ormeaux, QC 4
Castle Gardens, QC 3
Dorval, QC 3
Vaudreuil-Dorion, QC 2
Orléans, ON 2
Châteauguay, QC 2
Saint-Constant, QC 2
Québec, QC 2
Rapide-Danseur, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Blainville, QC 2
Beloeil, QC 1
Sherbrooke, QC 1
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
St-Jean-Port-Joli, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • IndianaTux Andre Courchesne (@IndianaTux) reported

    @mrmikeMTL Ditched Bell about 7 years ago to go to Teksavvy VoIP. But now everyone has a cell, my alarm is on my internet connection so I ditched the VoIP 2 years ago. I also ditched Videotron cable a few month ago for Teksavvy TV over IP service

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Bro mine goes down, comes up for 5 mins then back down lol

  • Ohmyfukinjuliaa J $ L (@Ohmyfukinjuliaa) reported

    Videotron got the ******* worst internet and lte

  • Ecodus11 Manager Matt (@Ecodus11) reported

    @MTLJer @Videotron Mine’s been good all day, that sucks

  • blahovici Sean Blahovici (@blahovici) reported

    @NotionStatus Notion is down here in Montreal, both on Wifi (Videotron) & 4g/LTE (Fizz)

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    I take back most of the bad things i said about @Videotron

  • Alyss80796817 Alyss (@Alyss80796817) reported

    @NotionStatus Blocked with Videotron. DNS fix works on PC, but not on cellphone, whether it is WiFi or 3G data. My students need to be able to access their course from their mobile devices.

  • Off_ChrisTyson CHRISTOPHER Tyson (@Off_ChrisTyson) reported

    @Videotron That's bull crap.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @Bluemediagrad Blue... She is a good person. Follow her if you don't already. Then crap with telus blocking calls to grandmother dying, Videotron threatening to block calls, Bell's AI threatening to block calls. There is a thing here worth fighting to the death for.

  • SoarJM LZR Soar (@SoarJM) reported

    @MTLJer @Videotron not down but my **** gets crazy ping spikes randomly during the day. ill be in a ranked match and my ping just spikes to 200-800ms for no reason then come back down after like a minute

  • Eyemooose Eye (@Eyemooose) reported

    @Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.

  • MTLJer Jer (@MTLJer) reported

    @SoarJM @Videotron Oh youre net is down too?

  • MTLJer Jer (@MTLJer) reported

    @Ecodus11 @Videotron Still down since 8. Last night went down from 12-1. Very sick actually

  • SeanRookie SeanRookie (@SeanRookie) reported

    @NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.

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