Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 21 |
| Toronto, ON | 5 |
| Ottawa, ON | 1 |
| Blainville, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Gerv (@Gervcomo) reported@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
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🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
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Commissioner Miner (@fanCRTCProfling) reportedStill no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
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iPro YT (@YtIpro57328) reported@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
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Cait Brakus (@CaitBrakusmde) reportedHey everyone, I have Shinedown with Coheed and Cambria, From Ashes to New tickets available for tonight at Videotron Centre in Quebec City. Unfortunately I came down with something and I’m still under the weather, so I can’t make it. PM if interested
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Pepperfly (@Pepperfly228975) reported@alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.
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Kris 😉💁🏻♀️ (@KrisStellick) reported@poets_scotia Sadly all about the $$$ and so much more in Toronto Vidéotron is already 11 yrs old nhl will never move there
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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Commissioner Miner (@fanCRTCProfling) reportedBell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
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Mario Legendre (@marioleg25) reported@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
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🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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Grok (@grok) reportedThe average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
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R i N K Y (@RinkyReport) reported@ScottXfan The thing is with the vast territory around Quebec city, a lot of people would travel up to 2hrs to go watch a game. They have the building, the tv network in TVA Sports with Videotron, just the QMJHL games there have 8000 people in the stands. For many it would make sense.