Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• felix (@felix93346091) reported 5 minutes ago

  @wow_rs_ @Videotron Everyone try to call them right now thats why they’re down

• Alexander (@Alexand90873019) reported 6 minutes ago

  @mirxzh @Videotron The exact same thing happened to me. Absolute garbage

• Justin (@JustMikeTwo) reported 13 minutes ago

  Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron

• DinkSTtv (@DinksTtv) reported 13 minutes ago

  Gg @Videotron internet down cant stream

• SalaUddin (@salauddinshah99) reported 13 minutes ago from Laval, Québec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• Ann Lemieux (@ann_lemieux) reported 15 minutes ago

  @Videotron your phone lines are not working???? C.S. And Tech Suppot

• Cryptaryan🇨🇦 (@Cryptaryan) reported 16 minutes ago

  All WiFi devices and Windows computers : down.. Linux wired to same router : works fine! @Videotron your call center is also in difficulties and the website is down.. what's going on ?

• Jean-Marc au Québec (@JmbQc) reported 19 minutes ago

  @Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8

• Fayyzer🇨🇦 (@FayyzerGOD) reported 19 minutes ago

  **** videotron😤😤😤

• MTLislesfan (@Islesfaninmtl) reported 22 minutes ago

  @brendanshowbiz Videotron mobile data not working for me in West Island

• Beerhaze (@Beerhaze) reported 24 minutes ago

  Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.

• Valouci (@Jeremie69504003) reported 29 minutes ago

  @AslSn0wy @Videotron Shut ******** up you dumb piece of ****.

• Mo (@MohithHassan) reported 31 minutes ago

  Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.

• sam (@txorontxo) reported 33 minutes ago

  @Videotron Aw cute, can you please get your line back on so i can cancel my subscription 🥰

• COVID Data Check (@COVID_Sanity) reported 35 minutes ago

  @Videotron OH NO! Our internet stopped working on a Friday afternoon with three hours left to go in the work day. Please fix it fast!

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