Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 283
Ottawa, ON 26
Laval, QC 13
Toronto, ON 8
Gatineau, QC 6
Orléans, ON 4
Dollard-Des Ormeaux, QC 4
Dorval, QC 4
Rapide-Danseur, QC 4
Longueuil, QC 4
Castle Gardens, QC 3
Blainville, QC 3
Châteauguay, QC 2
Saint-Constant, QC 2
Québec, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Sherbrooke, QC 1
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
Vaudreuil-Dorion, QC 1
St-Jean-Port-Joli, QC 1
Sainte-Thérèse, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • your_boi_marty mrty🏴‍☠️ (@your_boi_marty) reported

    @Videotron **** you stop sending me broken routers

  • ushy10 Jeremy (@ushy10) reported

    @Videotron Still not working in Dollard des Ormeaux

  • TheUndeadLords1 TheUndeadLords💀🌹💀 (@TheUndeadLords1) reported

    @DonitoMojito @Videotron Have you even tried being with Bell? Now THAT team sucks.

  • DonitoMojito Donito_Mojito (@DonitoMojito) reported

    @TheUndeadLords1 @Videotron Agreed, Bell sucks.

  • econseptiles Jacques René Giguère (@econseptiles) reported

    @stephenfgordon Robocall are too whatever. And my voicemail does not allow me to delete them before the end. Damn Videotron.

  • DJStarQ DJ STAR Q (@DJStarQ) reported

    @Videotron The outage….

  • JessieKYosko JessieKYosko (@JessieKYosko) reported

    @Videotron down?

  • SandraG90370647 SandraGreco (@SandraG90370647) reported

    @Videotron what is happening with the service today. Very hard to work from home when the internet is down!!

  • Jessica_K_B Jessica B. (@Jessica_K_B) reported

    @Videotron Nope. Still not working in Brossard. Network says online, but nothing is able to load.

  • madhi19 John G KBO (@madhi19) reported

    @Maelstrom78 Still pretty damn expensive. Between Videotron helix and two PM cell I hardly pay more than $200. Best thing that ever happen to my bills was moving where Bell didn't have any fiber.

  • Theeze83 Theo (@Theeze83) reported

    @Videotron Network is unstable in laval. I’m really not happy with this service. This is unacceptable, you keep raising prices while the service gets worse. Working from home is nearly impossible today

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • YohanBienvenue Yohan Bienvenue (@YohanBienvenue) reported

    @OficialLaMimi @Videotron It's already back for me all my other work from home co-workers who were also down on the south shore. It lasted between 5 and 30min for most people. Maybe try and restart your modem once more if it's not already back for you.

  • fagstein Steve Faguy (@fagstein) reported

    Another day, another major service outage at @Videotron. Automated message says they hope to restore service by 2pm.

  • Nasus_Yelad Nasus Yelad (@Nasus_Yelad) reported

    @Videotron You had an outage. Maybe you should google ‘is videotron down’ before you answer a tweet. Then you’d see lots of customers had no service. Obv someone over there knew and dealt with it. It’s back up. Crazy that I knew more than you.

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