Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 153 |
| Longueuil, QC | 11 |
| Ottawa, ON | 10 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 4 |
| Vaudreuil-Dorion, QC | 4 |
| Toronto, ON | 4 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Saint-Constant, QC | 2 |
| Pierrefonds, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Repentigny, QC | 1 |
| Buckhorn, ON | 1 |
| Saint-Jérôme, QC | 1 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Orléans, ON | 1 |
| Châteauguay, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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King
(@King84816640) reported
@andersonestevam @Videotron I think it’s down in many places around the city. No response on when it’ll get fixed. :/
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Paul K
(@greekstud89) reported
@Videotron hello is your phone line down i cant reach my Grandma
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Elisa
(@Roger40625453) reported
@Videotron Please fix it asap
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Sharon Campbell
(@shacams68) reported
@RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.
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Paul
(@CountryLone) reported
@Videotron Down in Chelsea, flashing yellow light on the router.
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Pythagoras Sheeorem
(@PythagSheeorem) reported
@Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?
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Maya
(@KhamalaCopy) reported
@Videotron This is why our Oxio internet is down, I suppose?
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i made a vrchat video || ✨comms open
(@sukiiisoba) reported
@Videotron any update when we'll get internet service back ??
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Mr. J
(@t0xicsaurus_ttv) reported
@Videotron hey , seems I just lost internet:( resetting the router didn't fix.
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Marco Macro
(@marcomacr0) reported
@Videotron Home Internet / tv service still down… any eta ?
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Rick's
(@RixRixx) reported
Now #Rogers and #Videotron are down, too, and over a million #HydroQuebec customers without power. This is turning out to be a real huge disaster!
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Blue Dalia 🦁
(@bbludalia) reported
@Videotron 2023 and still didn’t figure out to put the wires underground in Quebec ! Never seize to amaze me
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Viviane Chan
(@VivianeChan2) reported
@andersonestevam @Videotron Same here, videotron is down in hochelaga
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R A
(@Mister514) reported
@Videotron When are you fixing the internet outage? I’m in Nuns Island - no internet since 6pm! An update to the comments would be good..
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Stephane Cui
(@gameplayisking) reported
@Videotron Internet down in Laurier since 10PM last night.
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