Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 120
Longueuil, QC 11
Ottawa, ON 10
Toronto, ON 9
Donnacona, QC 2
Laval, QC 2
Vaudreuil-Dorion, QC 2
Mercier, QC 2
Strathmore, ON 1
Joliette, QC 1
Vancouver, BC 1
Blainville, QC 1
Rapide-Danseur, QC 1
Gatineau, QC 1
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • MikeSidel Mike Sidel (@MikeSidel) reported

    @ElephantStoneHQ @Videotron Down here. I have 2 kids in online school and a medical practice that just collapsed.

  • macmoyska Katrina Moy (@macmoyska) reported

    No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??

  • pmhammer4 pmhammer (@pmhammer4) reported

    @Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?

  • yungcze Cy (@yungcze) reported

    Videotron Internet is down smh

  • Weirdostein Simon Castonguay (@Weirdostein) reported

    @rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.

  • DaphRichM Daphne Richardson (@DaphRichM) reported

    @Videotron welp there goes me attending class with the wifi/internet completely down in all of Quebec

  • VicFrancalancia V (@VicFrancalancia) reported

    @Videotron what’s happening with the internet connection?! We’re all experiencing issues

  • _milotkz Milo Tkz (@_milotkz) reported

    Wowww my wifi dont work nowww **** videotron

  • halfpasstnoon 🤍 (@halfpasstnoon) reported

    @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

  • SharePointBruno Bruno Simon (@SharePointBruno) reported

    @videotron, Internet down in Pointe-Claire

  • royshoyer Roy Shoyer (@royshoyer) reported

    @ElephantStoneHQ @Videotron Desjardins is down too

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • MartinB16041563 Martin Berger (@MartinB16041563) reported

    @Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!

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