Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Check Current Status
E-mail
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 109 |
| Longueuil, QC | 11 |
| Toronto, ON | 10 |
| Ottawa, ON | 9 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Mercier, QC | 2 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Gatineau, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Patrick Thibodeau
(@Patrick_Thi) reported
@CBergstaller @Videotron Never seen technology fail before ? Lol
-
Massimo
(@TheBoyishWonder) reported
I want to be with a woman who can go down longer than Videotron's Internet service.
-
paul jones
(@Jonesmtl181) reported
@xXElextraXx @MitchSchwartzCo @Videotron im in montreal and mine never went down... i don't think its everyone
-
KlaSSiK
(@oKlaSSiK) reported
@GStas91 @Videotron Use the DNS fix for now
-
Axeciel
(@Axxeciel) reported
@omgwtv @Videotron Same. Everything has been down since 2PM :)))))
-
Robyn
(@nyborhtims) reported
@cetsell @Videotron Videotron had wide-spread issues between 12pm - 3pm or so today, but it should be okay now
-
Tundra Foot
(@Tundra_Foot) reported
@mimi_saki Are you also Videotron? I had the same issues too...
-
Лев Антонович
(@youngcicero_) reported
@ElephantStoneHQ @Videotron not working as well in downtown montreal
-
iProSocial
(@iProSocial) reported
@videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???
-
Rodrigo Pinto
(@Rodrigo_plp) reported
This afternoon Videotron, a Canadian telecom provider, went offline for almost an hour. Wifi was dead and cell data was nearly as bad I struggled to tell my work colleagues I was there live and I was not a cat.
-
God Is Not Great
(@no_god_is_great) reported
@LiRong201909 @Videotron You should just leave it, google's is more reliable. If you still want to go back, where you put in 8.8.8.8, right beside it , drop down menu, pick "Obtained from ISP", for dns server
-
heyitsreid
(@NR_reiderdie) reported
**** @Videotron they're the worst people in this earth. Detailed reasons to follow
-
KING JAMESON • VIRGO🤴🏾
(@TheJamesonShow) reported
Ma connection VPN est slow today with Bell. I blame Videotron anyways.
-
Paolo Venetti
(@PaoloVenetti) reported
@Videotron hi there this is terrible I pay so much every month and still know internet it's time to find another company very dissatisfied in service.
-
eller // a.lucidi
(@ellerByAnAlder) reported
Commiserating with last yr's quebecois techbros over being unable to configure DNS/DHCP with their Helix Videotron router/modems today... All I want to do is change my DNS network so when outages like the one today happen, I can just hop over to a different one
Check Current Status