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Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ottawa, ON 9
Montréal, QC 83
Québec, QC 1
Kirkland, QC 1
Saint-Constant, QC 3
Toronto, ON 5
Sherbrooke, QC 2
Clarence-Rockland, ON 1
Saguenay, QC 1
Gatineau, QC 4
Lévis, QC 2
Vaudreuil-Dorion, QC 2
Rapide-Danseur, QC 3
Laval, QC 2
Mercier, QC 1
L'Assomption, QC 1
Saint-Jérôme, QC 1
Mont-Saint-Grégoire, QC 1
Longueuil, QC 1
Drummondville, QC 1
Matane, QC 1
Saint-Basile-le-Grand, QC 1
Saint-Jude, QC 1
La Prairie, QC 1
Burnaby, BC 1
Dollard-Des Ormeaux, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

  • DavidLabelle3
    David Labelle (@DavidLabelle3) reported

    @koodo No issue with Fizz (Videotron)

  • mattCH_
    𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported

    wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

  • money_pulasi
    Kamelia (@money_pulasi) reported

    **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

  • F__Peladeau
    François (@F__Peladeau) reported

    My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

  • Car_Silhouettes
    henry 🚗🛻🏎️ (@Car_Silhouettes) reported

    @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

  • Annwatson29
    Ann 🇨🇦 (@Annwatson29) reported

    @Lucky_NUM13 @Videotron Same here. For SN, TSN not working.

  • fluxtrot
    Fluxtrot (@fluxtrot) reported

    @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

  • Milnoc
    François Caron 🇨🇦 (@Milnoc) reported

    @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

  • grcAffiliate
    Event_201_Prophecy (@grcAffiliate) reported

    @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

  • Geeno262
    Geeno (@Geeno262) reported

    @AmazingZoltan try videotron i found i get great customer service

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

  • Wilson13Ca
    Colin Wilson (@Wilson13Ca) reported

    @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

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