Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 252
Ottawa, ON 28
Laval, QC 11
Toronto, ON 7
Longueuil, QC 5
Gatineau, QC 5
Orléans, ON 4
Dollard-Des Ormeaux, QC 4
Castle Gardens, QC 3
Dorval, QC 3
Vaudreuil-Dorion, QC 2
Châteauguay, QC 2
Saint-Constant, QC 2
Québec, QC 2
Rapide-Danseur, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Blainville, QC 2
Beloeil, QC 1
Sherbrooke, QC 1
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
St-Jean-Port-Joli, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Deadchamber19 Deadchamber (@Deadchamber19) reported

    @Gabagooli7 @Videotron I've had bell before, and their customer support is absolute 🗑 Main reason I switched to Videotron

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron @Mikaela28111 Another clueless statement. The whole problem is that your services DO NOT WORK, AND HAVE NOT WORKED FOR 26 HOURS. You can’t be serious with this tweet?? April Fools was 6 days ago!

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

  • davesimonmma Dave Simon (@davesimonmma) reported

    @C_ROPH That sucks. My cable stayed on. Videotron too. It was a decent show.

  • DrebOnly gad (@DrebOnly) reported

    @anomadastrail @Videotron Then shut ******** up lol

  • Islesfaninmtl NY2024Islanders (@Islesfaninmtl) reported

    @Videotron will you be helping subscribers that go over their cellular data during this outage

  • habskovalev Evan G (@habskovalev) reported

    @FloralCrissy @Videotron Many people are same on many networks. Mine is Fido and my signal goes on and off. My guess is networks even if working are overloaded from everyone trying to use them since the home cable and internet are out.

  • MarcMatmat07 Marc-André Turcotte (@MarcMatmat07) reported

    @Videotron If only LTE data would work. 3G is more stable, wtf.

  • IncomesM RuffBuzz™️|Project Advisor & Business Dev. (@IncomesM) reported

    @Videotron Hey my mobile data and cellular service is not working at all. Any recommendations ?

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron when will the service be available in Laval

  • sandiestone_ Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Let me check the #CRTC outage website everyone knows of and which Videotron mocked in the secret side-consultation: Nope, nothing shows. Guess everything worked. haha kidding, couldn't load **** from the CRTC site Videotron, Freedom & Rogers wouldn't connect to the ******* net.

  • t0xicsaurus_ttv Mr. J (@t0xicsaurus_ttv) reported

    @9ymw7dg2wm @Videotron My theory is that the entire tech team is playing on a private Minecraft server while ignoring that everyone has no internet. This way they get down time and can farm those minerals.

  • IncomesM RuffBuzz™️|Project Advisor & Business Dev. (@IncomesM) reported

    @Mir69149778 @Videotron Problem is my mom took a turn for the worst today and I need an active line in case they call me to go to the hospital

  • josanchez65 Jorge Sanchez (@josanchez65) reported

    @Videotron Are landline services and internet still down in Dorval ?

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