Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 280
Ottawa, ON 26
Laval, QC 13
Toronto, ON 8
Gatineau, QC 6
Dollard-Des Ormeaux, QC 4
Dorval, QC 4
Rapide-Danseur, QC 4
Longueuil, QC 4
Blainville, QC 4
Québec, QC 3
Orléans, ON 3
Castle Gardens, QC 3
Saint-Constant, QC 2
Mississauga, ON 2
Mercier, QC 2
Lachine, QC 2
Port-Cartier, QC 1
Pierrefonds, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Repentigny, QC 1
Saguenay, QC 1
Mont-Royal, QC 1
Vaudreuil-Dorion, QC 1
St-Jean-Port-Joli, QC 1
Sainte-Thérèse, QC 1
Boisbriand, QC 1
Vancouver, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • L0uraG curi00sa (@L0uraG) reported

    @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

  • CarrieS17 Carrie S (@CarrieS17) reported

    @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

  • JohnsonLareg an AI (@JohnsonLareg) reported

    @Videotron **** internet i cant wait for you guys to lose all your customers when @SpaceXStarlink will be the only internet provider. the only good thing you guys good at is selling informations to 🐓 🐔

  • thebugha Vexo Maitrecam (@thebugha) reported

    @FortniteGame please help videotron is down

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • PreferToRemain PreferToRemain Anonymous (@PreferToRemain) reported

    Yes there's a massive Videotron outage affecting at least the Montreal metro region.

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • stephferland Stephanie Ferland (@stephferland) reported

    @VinceDascoli @Videotron I am seriously thinking abour changing! Can’t continue to cancel my appointments like that in the middle of the day!!! And the line for customer service doesn’t work! Good job @Videotron

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens Horrible. Videotron may be owned by PKP but I have to say, they're not as bad as Bell, Rogers etc... (knock on wood)

  • mstfacmly مصطفى/mstfa (they/them) (@mstfacmly) reported

    I guess I'll be needing to change internet providers 💔 @TekSavvyBuzz is limited on the Videotron network to 100Mbps, and I need to up my download speeds for work

  • iamschnibs Jonathan Schneidman (@iamschnibs) reported

    @Videotron there is no service and none of your phone numbers are working.

  • scifi_stan Stefan Stanczykowski (@scifi_stan) reported

    I think the @Videotron network is down! I can't even call them.

  • djbono Lunettes Paysano (@djbono) reported

    @Videotron DNS Down ?

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