Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 146 |
| Ottawa, ON | 11 |
| Longueuil, QC | 11 |
| Toronto, ON | 11 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 3 |
| Vaudreuil-Dorion, QC | 3 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Pierrefonds, QC | 2 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Repentigny, QC | 1 |
| Saint-Constant, QC | 1 |
| Buckhorn, ON | 1 |
| Saint-Jérôme, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Frederic Marcil
(@fredomarcilo) reported
@Videotron currently outage at laval ??? No internet
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Salma
(@Salma31097164) reported
@Videotron I can’t send you a dm it’s useless no one wants to do anything to help just sending messages to look good to others. I hope people do their research before signing with the worst company on my experience
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Nic De Nino
(@514gooch) reported
@Videotron Internet down again in N.D.I.P. We can't continue like this especially with assignments (homework) needing to be sent in. Time to look for another internet provider.
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Marc-Antoine Ross
(@MarcAntoineRoss) reported
@Videotron if you're wondering what the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...
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Egbon Bezos #EndSars
(@wayofmarz) reported
Is @Videotron down again? haven’t been able to use my wifi for an hour now
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Dreez 🇨🇦🇭🇹
(@TheRealDreez) reported
@Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.
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Ysatis
(@ysatiss8) reported
@Videotron worst ******* customer service
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Marc-Antoine Ross
(@MarcAntoineRoss) reported
@Videotron if you're wondering why the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...
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Commissioner Miner
(@fanCRTCProfling) reported
The #INDU committee on #CRTC "ACCESSIBILITY AND AFFORDABILITY" had MP's calling resellers parasites, Bell as being the only problem & affordability is based only on rates set by Videotron as lower-cost competitive offerings removed by Videotron was ignored. Pretty sad bunch.
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McGee
(@gabmcgeee) reported
Videotron is so garbage
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K is Dreamin’ 🌸✨
(@RMeyer1991) reported
@Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?
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BlackRec
(@quentin3225) reported
@Videotron @ETCBUYS Down for me too in montreal
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Djimy Rouzard
(@drconsultant3) reported
@Videotron @ETCBUYS Seem like Videotron is down again
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mjlipper
(@mjlipper69) reported
@Bell_FR Bell is the worst for customer service. Prices are high. Videotron has best customer service and rates.
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Djimy Rouzard
(@drconsultant3) reported
@kedollarsignhaa @Videotron Really, tomorrow, sounds like a major outage.
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