Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 245 |
| Ottawa, ON | 26 |
| Laval, QC | 9 |
| Toronto, ON | 7 |
| Gatineau, QC | 5 |
| Longueuil, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Mercier, QC | 4 |
| Dollard-Des Ormeaux, QC | 4 |
| Saint-Constant, QC | 3 |
| Pierrefonds, QC | 3 |
| Vaudreuil-Dorion, QC | 3 |
| Dorval, QC | 3 |
| Repentigny, QC | 2 |
| Saint-Jérôme, QC | 2 |
| Orléans, ON | 2 |
| Châteauguay, QC | 2 |
| Castle Gardens, QC | 2 |
| Mississauga, ON | 2 |
| Lachine, QC | 2 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Buckhorn, ON | 1 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Québec, QC | 1 |
| Port-Cartier, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼
(@unicorna_shawn) reported
@NorthenResister Videotron sucks rocks. The alert came after 6pm
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Peter 🇬🇷
(@ppanagopoulos11) reported
@DMoneyMTL Xbox is good **** too, just always been a PS guy plus I have the switch too. 3 consoles isn’t needed haha. Was hoping to watch college football but videotron and legault had other plans
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soho
(@JulieMarion27) reported
@emalilly23 @francoislegault If you go on facebook and videotron's page, there is an actual message that says they are working on the problem !
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Tovah Novak
(@tovahnovak) reported
@Videotron I don’t have internet or a home phone either. All my services are down 😡
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SheilaBarry
(@SheilaB06891416) reported
@Videotron what is happening? No Helix service tonight !!!
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GoODxOodS
(@GoODxOodS) reported
@Videotron NO WE DON’T UNDERSTAND WHY ITS ONLY HAPPENING TO VIDEOTRON CUSTOMERS. WHEN YOU KNOW THE PROBLEM YOU CAN RESOLVE OTHERWISE YOU’RE JUST BULLSHITTING EVERYBODY. ITS NOT THE END OF THE WORLD BUT IT SURE SHOWS HOW SERIOUS YOU GUY’S ARE.
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Darok Sandbox
(@DarokSandbox) reported
@Videotron not working here either
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🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻
(@moeman61) reported
@Videotron Not working.
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Mike C
(@lilmike_inter) reported
@Videotron people pay a ridiculous amount of money for your horrible service. Everyone is locked in at home and now even television is taken away from us all because of a stupid government alert for a curfew WE ALL KNOW ABOUT. Bullshit
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gaelle marrasse
(@GaelleMarrasse) reported
@Videotron Not working
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A concerned human
(@Torkizoid) reported
@Videotron Nothing f’in works… and your technical support number does not work as well ….
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Michael Turcotte
(@MikeT1991) reported
@Videotron NOT WORKING!!!!!!!!!!!! FIX ASAP OR START LOSING CUSTOMERS DAY 1 2022
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Mitchell Axelrad
(@mitchaxelrad) reported
@Videotron Not working
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Emmanuel Landry
(@EmmaYox) reported
@Videotron **** you pelado
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Deanna
(@Deanna30020501) reported
@Videotron Tried and still not working
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