Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 132 |
| Ottawa, ON | 11 |
| Longueuil, QC | 11 |
| Toronto, ON | 11 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 3 |
| Mercier, QC | 3 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Vaudreuil-Dorion, QC | 2 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptaryan🇨🇦
(@Cryptaryan) reported
All WiFi devices and Windows computers : down.. Linux wired to same router : works fine! @Videotron your call center is also in difficulties and the website is down.. what's going on ?
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EliteFourJeff
(@Jeff_Macarine) reported
Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!
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ÆCH
(@infamousadam13) reported
@videotron you serious second time in a month that internet goes down and I have a meeting right now I can't attend since no data or anything is working!
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Joy Blake
(@jblake_NSQC) reported
Is @Videotron down?
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verbal kint
(@mtl_boredstupid) reported
@robertdicesare @danlap4 @Videotron St michel down.... site internet videotron down... ligne de soutien technic down
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Pepe Chavez
(@jchavech) reported
@Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?
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Ann Lemieux
(@ann_lemieux) reported
@Videotron unable to call for tech support??? (514)
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felix
(@felix93346091) reported
@wow_rs_ @Videotron Everyone try to call them right now thats why they’re down
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DinkSTtv
(@DinksTtv) reported
Gg @Videotron internet down cant stream
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sam
(@txorontxo) reported
You guys have literally the worst access to services ever. En plus de payer des prix de fou par mois, you guys don’t even have the decency to have a reliable internet connection AND customer service. I have never been so angered by a multinational company. @Videotron
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Tony Starks
(@_Twan_) reported
@fagstein @redroomrantings @Videotron my LTE is also not working
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Nezzy
(@wow_rs_) reported
@Videotron Is this why I had to come to Twitter and all your phone lines are down?
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Tanny
(@Iamtannyp) reported
@Videotron is there any information regarding an outage? I currently have no access in Montreal and cannot access your site
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Hangry_Beaver
(@HangryBeaver1) reported
@Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?
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