Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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François Caron 🇨🇦 (AZ:💉💉 Flu:💉) (@Milnoc) reported@SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.
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Commissioner Miner (@fanCRTCProfling) reported.@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.
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GSG Flash (@GSGFlash) reportedCancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.
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Algis Akstinas (@AlsoKnownAs_AA) reported@PKP_Qc @Videotron 'Forces competition' when subsidized through set aside spectrum, allowed network sharing with Rogers and operating in one province. Why do you want one type of competition, but not the other? Is designing rules that serve one company are not against true competition? #CRTC #INDU
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Susan Schneir (@SusanSchneir) reported@Videotron why doesn't crave work on my Samsung tv anymore? When I went to watch it on my phone, it won't work. I'm not able to find Videotron on the crave login. Please tell me how to fix this
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Realityescaped (@neo_musicstream) reported@jeni_cote @Videotron When are they not having issues... My internet is down.
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Realityescaped (@neo_musicstream) reported@Videotron No point, don't waste more of my time and fix your damn internet. I'm not the only one affected so having a chat will fix nothing. And by reading your replies, you guys should stop saying sorry and actually fix your ****. I work from home and I'm losing money because of this...
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Jean-Luc Hurlbut (@Deadly_JSay) reported@Videotron network is down. DNS issues.. again. Sigh
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Commissioner Miner (@fanCRTCProfling) reported@lepp Well I did come across a couple of Bell VP's that had 1) Xplornet and 2) Videotron because Bell's service sucked for them. Yes, they had a nice big discount, but not free they said. We'll know this week which one is fake! ;) Either way I think positions are open on both!
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🎃👻 BOOräd 🎃👻 (@BradleyMassen) reported@pcinnovation @Bell_Support @Videotron Yea I’m with freedom cause the price plans were attractive. Terrible service. I was actually considering videotron next phone I get.
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Fastest Mario/12 Foot Tall Home Depot Skeleton (@xTallMatt) reportedLiterally dropped 65k frames in 40 minutes of streaming today. If I wasn't already drained today I'd flip my **** at Videotron rn.
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Julien Lavigne (@Julien_Lavigne1) reported@Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps
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Jack Todd (@jacktodd46) reported@grantmccagg Do you get Videotron, Grant? I absolutely HATE their Helix system, but the old Illico system we had before was terrific (it's still available, I think) and I found their customer service infinitely better than Bell.
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Andy Kaplan-Myrth (@kaplanmyrth) reportedTo be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.
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Sophie (@heygirlygeek) reported@Videotron Is Illico service down? Unplug and replug, and my TV is unable to detect its AV source.