Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 156 |
| Longueuil, QC | 11 |
| Ottawa, ON | 10 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 4 |
| Vaudreuil-Dorion, QC | 4 |
| Toronto, ON | 4 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Saint-Constant, QC | 2 |
| Pierrefonds, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Repentigny, QC | 1 |
| Buckhorn, ON | 1 |
| Saint-Jérôme, QC | 1 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Orléans, ON | 1 |
| Châteauguay, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Emmanuel
(@GlitchTechFan) reported
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
-
Bri 💖🏳️⚧️
(@tgirliebri) reported
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
-
Toth
(@FakeNews10164) reported
I had apprentices. He worked 1 week with me. I had multiple broken tools. I was referring to: you are Irish. He resigned 1 day later! @JE_enquete @tvanouvelles @Videotron
-
Jean Laroche
(@boursouvie) reported
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
-
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂
(@Marigakaa) reported
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
-
🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
-
🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
-
Morin
(@MorinLoL1) reported
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
Morin
(@MorinLoL1) reported
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
-
Marc Brodeur
(@BrodeurAZ) reported
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
-
Shawna McLean
(@Shawna_not_Sean) reported
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
-
🟦Marlene Monk🇨🇦🌻☮️
(@monkski252) reported
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
-
Kamelia
(@money_pulasi) reported
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
-
sasksailortech75
(@sasksailortech1) reported
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.
-
Paolo
(@Captain_Crash83) reported
Anybody currently having issues with Videotron?