Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 240
Ottawa, ON 26
Toronto, ON 7
Laval, QC 6
Longueuil, QC 5
Vaudreuil-Dorion, QC 5
Mercier, QC 5
Dorval, QC 4
Rapide-Danseur, QC 4
Gatineau, QC 3
Pierrefonds, QC 3
Repentigny, QC 2
Saint-Constant, QC 2
Orléans, ON 2
Dollard-Des Ormeaux, QC 2
Castle Gardens, QC 2
LaSalle, QC 1
Montmagny, QC 1
La Prairie, QC 1
Pickering, ON 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1
Châteauguay, QC 1
Québec, QC 1
Port-Cartier, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • PatrickPio1 Patrick Bourke (@PatrickPio1) reported

    @hugoodoherty @Videotron Pretty bad!

  • volumeknob1 The Volume **** (@volumeknob1) reported

    @GastorAlmonte Thanks for nothing for the internet outage @Videotron

  • Outlandishitt J (@Outlandishitt) reported

    @CBergstaller @Videotron The Walmart of internet and telephone service.

  • eleijon Erik Leijon (@eleijon) reported

    @Miss_Mel181 Not my fault Videotron was down

  • GabBeland14 Gabriel Béland (@GabBeland14) reported

    @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.

  • specialkitty2me Avery Duck 🇨🇦 (@specialkitty2me) reported

    @JokeSins @Videotron No, mine was down too.

  • oddnotnormal oddnotnormal (@oddnotnormal) reported

    @Videotron @GretaLemieux9 #agedlikemilk so much for reliable service. I know it's not your fault as community manager, but this corporate copypasta bullshit does nothing to help. Y'all have enough money to provide semi-reliable service and new technologies without increases. #corporategreed

  • erickdahan Erick Dahan (@erickdahan) reported

    Actually the videotron DNS outage is great, will mean less meetings in the coming hours...right? am I right?

  • Crankshaft25 Crankshaft (@Crankshaft25) reported

    @Videotron why weren’t any of your support numbers working. Not very happy right now

  • FelChocobo Fel Chocobo (@FelChocobo) reported

    @Videotron Are you gonna credit us ? Losing business right now. Still gonna have to pay for the down time ?

  • SereSBTW BLS SereS (@SereSBTW) reported

    @atomikpsd @Videotron Damn

  • TheBoyishWonder Massimo (@TheBoyishWonder) reported

    I want a woman who goes down longer than Videotron's Internet service.

  • GabBeland14 Gabriel Béland (@GabBeland14) reported

    @FelChocobo @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    today videotron not working made my day so bad cant study nothing.

  • lapinlapin20 lapinlapin (@lapinlapin20) reported

    @ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect

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