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Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 3
Montréal, QC 21
Blainville, QC 1
Ottawa, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • mattCH_
    𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported

    wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported

    @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported

    @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

  • GlitchTechFan
    Emmanuel (@GlitchTechFan) reported

    So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

  • Ott_Andrew_Cam
    Andrew Cameron (@Ott_Andrew_Cam) reported

    @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

  • boursouvie
    Jean Laroche (@boursouvie) reported

    Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

  • somaeck
    James Somaeck (@somaeck) reported

    The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

  • cassieloves1013
    Cass (@cassieloves1013) reported

    @TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

  • emanuel_farias9
    Emanuel Farias (@emanuel_farias9) reported

    @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

  • fluxtrot
    Fluxtrot (@fluxtrot) reported

    @Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.

  • alliareault
    Scale (@alliareault) reported

    Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

  • Avanosss
    Avanos 🇨🇦⚜️ (@Avanosss) reported

    @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

  • antistraightppl
    pomme (@antistraightppl) reported

    @80000divastrike we use videotron in my house but honestly it's just "bell but smaller and also the customer service doesn't tell you to go to hell when you contact them"

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