Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 139 |
| Ottawa, ON | 12 |
| Longueuil, QC | 11 |
| Toronto, ON | 11 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 3 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Vaudreuil-Dorion, QC | 2 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Joly
(@pete_joly) reported
@Videotron Nope.... not working
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REVLajeunesse+Berri/SauvéBOT
(@RAhuntsic) reported
@LoveThePlateau @Videotron Too bad it’s back. Twitter and 3 of your followers were happy not to read your stupid tweets.
-
Patrick Thibodeau
(@Patrick_Thi) reported
@danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll
-
Leon Kamitsis
(@kamitsis_leon) reported
@Videotron It's not working 😢
-
Marion Bialek
(@LoveThePlateau) reported
@Videotron Works! Finally!! Was a very disturbing experience. We are all already stressed and confined. Losing TV service on the 31 December is simply unacceptable.
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🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻
(@moeman61) reported
@Videotron Not working.
-
Julien Lavigne
(@Julien_Lavigne1) reported
@Videotron @Videotron sucks. Their customer service is terrible. I asked to make a change to my service and they basically said "too bad so sad."
-
TuSpock Shakur
(@CourageDR) reported
@Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move
-
lawrence bass
(@lbass007) reported
@MarieAnick23 @CPFalcone @Videotron That sucks
-
dave
(@dave90468944) reported
@FernandezInk @Videotron Lol They deleted the tweet. *This never happened*
-
zonkers.
(@teamup182) reported
@Videotron Who approved the design for these buttons? Was there not some sort of focus group? They are tiny and practically impossible to feel. Fix this.
-
feby
(@FebyOSRS) reported
@Videotron uh is there an internet outage? My **** hasn't been able to connect for hours.
-
Tovah Novak
(@tovahnovak) reported
@Videotron My internet is down too. I don’t have access to ANY channels and my home phone isn’t working 😡
-
Cameron
(@CameronC11) reported
@Videotron How does the curfew alert affect the helix service I pay for?
-
Patrick Thibodeau
(@Patrick_Thi) reported
@DAlisella @Videotron Why cancel Videotron??? It's Legault that send his stupid curfew message to your Helix and crashed your cable ...