Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 4 |
| Montréal, QC | 47 |
| Ottawa, ON | 6 |
| Richmond Hill, ON | 1 |
| North York, ON | 1 |
| Sherbrooke, QC | 1 |
| Vaudreuil-Dorion, QC | 2 |
| Gatineau, QC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Tina (@curious6720) reportedNo internet #videotron Down since 7:00 p.m.
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𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reportedwtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
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pomme (@antistraightppl) reported@80000divastrike we use videotron in my house but honestly it's just "bell but smaller and also the customer service doesn't tell you to go to hell when you contact them"
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Jean Laroche (@boursouvie) reportedAnyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
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Mad Treelivin’ (@unacceptedTOON) reported@FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over
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Commissioner Miner (@fanCRTCProfling) reported@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.
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Geeno (@Geeno262) reported@AmazingZoltan try videotron i found i get great customer service
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Ann 🇨🇦 (@Annwatson29) reported@Lucky_NUM13 @Videotron Same here. For SN, TSN not working.
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Anne DeBlois (@annedeblois) reported@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
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livingdead360 (@livingdead360) reported@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
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🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
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David Labelle (@DavidLabelle3) reported@koodo No issue with Fizz (Videotron)
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François (@F__Peladeau) reportedMy internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
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corteo (@CorteoNft) reportedHey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.
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