Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 283 |
| Ottawa, ON | 27 |
| Laval, QC | 13 |
| Toronto, ON | 8 |
| Gatineau, QC | 6 |
| Orléans, ON | 4 |
| Dollard-Des Ormeaux, QC | 4 |
| Dorval, QC | 4 |
| Rapide-Danseur, QC | 4 |
| Longueuil, QC | 4 |
| Castle Gardens, QC | 3 |
| Blainville, QC | 3 |
| Châteauguay, QC | 2 |
| Saint-Constant, QC | 2 |
| Québec, QC | 2 |
| Mississauga, ON | 2 |
| Mercier, QC | 2 |
| Lachine, QC | 2 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Port-Cartier, QC | 1 |
| Pierrefonds, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
| Repentigny, QC | 1 |
| Saguenay, QC | 1 |
| Mont-Royal, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
| St-Jean-Port-Joli, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
lmcrahm
(@lmcrahm) reported
@StuCowan1 I hope they never give a team to that xenophobe PKP. And by the way drop Videotron if you can.
-
Dominic / 🇨🇦 🏳️🌈
(@BeachFoamPop) reported
@Videotron Yes, I did. The problem is on and off. And only on this channel.
-
Joe Carter
(@JoeCart76232533) reported
@ahuncycle @Videotron @SAAQ I am so sorry this driver made you lose about 3 seconds of you life to slow down, I hope you can recover, it may be possible to go to Val Plant's rehab center for abused cyclist's. It was worth getting the driver of 3 children fired, again so so sorry for you.
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
-
Chris.
(@topher_carr) reported
@westerdale10 @steelershockey Uh-oh, I'm getting the feeling the new videotron might be 4 65" TV's taped together (well, maybe not that bad but the 'Nottingham had help funding theirs' comment/pre-excuse doesn't set expectations too high) I hope to be proved wrong when we see it in September
-
Marc Griffin
(@montrealmarc) reported
@dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making exorcise and keep raising ghee prices.
-
Dave MacIntyre
(@dave_macattack) reported
Hey @Videotron your technical support guy just tried gaslighting the **** out of me for his failure to reinstate my Internet. Bad form, guys. Bad form…….
-
Anh
(@yeetusmagus) reported
@Videotron what ******** is this anti-consumer behavior? Turning off 2.4GHz broadcasting on your **** show app also turns off the 5.0GHz band. AND STOP OVERRIDING MY LOCAL CONFIGS - the only place the config actually works
-
Eric Dizon
(@dizoneric) reported
@Videotron My internet connection is down at H2T/Plateau-Mile End. Can you provide a window on when the service will be restored?
-
kindeagle.eth
(@thekindeagle) reported
@P_rudence_ @ThomasR92483779 @Videotron I’m having internet issues again as well. They tore up Henri Julien/Boucher again.
-
Eric Dubois
(@siobudcire) reported
.@Videotron internet down?sainte Dorothee?
-
Kaiyoria
(@Kaiyoria) reported
🥳FREEDOM HAPPINESS Quit my internet company vmedia garbage after so many days of stress and no service and constant back and forth. This morning went to a videotron boutique not far from me signed up got the router/modem on the spot got home connected it worked instantly relief!
-
Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
-
Marc Griffin
(@montrealmarc) reported
@dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making excuses and keep raising the prices.
-
snafu
(@Snurdel) reported
@Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?