Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 252
Ottawa, ON 24
Toronto, ON 10
Laval, QC 10
Rapide-Danseur, QC 5
Longueuil, QC 5
Dorval, QC 4
Vaudreuil-Dorion, QC 4
Mercier, QC 4
Gatineau, QC 4
Saint-Constant, QC 3
Pierrefonds, QC 3
Repentigny, QC 2
Orléans, ON 2
Châteauguay, QC 2
Dollard-Des Ormeaux, QC 2
Castle Gardens, QC 2
Montmagny, QC 1
La Prairie, QC 1
Pickering, ON 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1
Québec, QC 1
Port-Cartier, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1
Coaticook, QC 1
Saguenay, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • sebbbR6 Sebastien (@sebbbR6) reported

    Videotron Internet is dog **** holy ****.

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.

  • mattCH_ Matt Campbell (@mattCH_) reported

    @Videotron is there a service outtage or some sort of issue with your network? This week the service has been very slow and now it's just not working :/

  • tonih_78 toni (@tonih_78) reported

    @stephenlautens Horrible. Videotron may be owned by PKP but I have to say, they're not as bad as Bell, Rogers etc... (knock on wood)

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • fagstein Steve Faguy (@fagstein) reported

    Videotron has followed through on its threat to pull AMC from its service, citing the "unrealistic" contract demands of the U.S. channel.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • Mrc010203 Marco (@Mrc010203) reported

    @StephyVicente @Videotron Down for me too, im in montreal

  • thebugha Vexo Maitrecam (@thebugha) reported

    @FortniteGame please help videotron is down

  • P1KA_B00 Nick RoBOOrtson Stan Account (@P1KA_B00) reported

    @DeleteTheNats Compare that to QC, which currently lacks any pro teams, is far enough away from Montreal to have its own identity. There’s enough ex Nordique fans to support an NHL team, there’s a reason the Bruins are so popular there. A Quebec team would play in the Videotron centre... (2)

  • SicilianoChrist ChristianoSiciliano (@SicilianoChrist) reported

    @Videotron internet goes down in middle of the workday and when trying to call Videotron technical support line is busy.... What kind of support is that?

  • TheDemonsWolf Marianna (@TheDemonsWolf) reported

    @Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(

  • PreferToRemain PreferToRemain Anonymous (@PreferToRemain) reported

    Yes there's a massive Videotron outage affecting at least the Montreal metro region.

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???

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