Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 349
Laval, QC 19
Ottawa, ON 16
Toronto, ON 12
Québec, QC 5
Gatineau, QC 4
Vaudreuil-Dorion, QC 4
Saint-Eustache, QC 3
Terrebonne, QC 3
Sherbrooke, QC 2
LaSalle, QC 2
Lévis, QC 2
L'Ancienne-Lorette, QC 2
Kirkland, QC 2
Granby, QC 2
Boisbriand, QC 2
Candiac, QC 2
Stittsville, ON 2
Saint-Basile-le-Grand, QC 2
Dorval, QC 2
Pierrefonds, QC 2
Longueuil, QC 2
Saint-Constant, QC 2
Hudson, QC 2
Mercier, QC 1
Très-Saint-Rédempteur, QC 1
Kanata, ON 1
Orléans, ON 1
Saint-Mathias-sur-Richelieu, QC 1
Lachine, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahJaneMorris SJ 🤷‍♀️ (@SarahJaneMorris) reported

    Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever living years using internet websites had such an incomprehensibly terrible, topstitch turbo, mind meltingly non sensical UX experience in my whole damn life. shame on you!

  • Dan_ign Danny A. Ignacio (@Dan_ign) reported

    @Videotron i just received an email from #videotron concerning an increase in rate service... Really? You offer a very low 400mbs compared to your competition @Bell. #betteryouroffer

  • Bryson_M bryson (@Bryson_M) reported

    The Competition Bureau's position on the Rogers-Shaw-Videotron deal illustrates the Kafkaesque reasons why Canadians won't benefit from either increased facilities or service-based competition. The CB complains that Videotron would rely on a competitor to provide services.

  • jamesvertigan James Vertigan 🇺🇦 (@jamesvertigan) reported

    @harrissn @commsarchives Used to live in former Videotron cable area in London and had their telephone service, got a couple of extensions installed after the Cable & Wireless takeover in 1997 and they were C&W branded. Stayed a cable telephone customer with NTL but left sometime after Virgin takeover.

  • Lachine4life Franco Fragapane (@Lachine4life) reported

    @HunterZThompson Why aren't you with Videotron? Bell is terrible lol

  • middle_kid Anthony (@middle_kid) reported

    @Videotron hi. Is there an outage? Internet suddenly stopped working. Helix has a blinking yellow light.

  • SarahJaneMorris SJ 🤷‍♀️ (@SarahJaneMorris) reported

    Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever loving years using internet websites had such an incomprehensibly terrible, topsy turvy, mind meltingly non sensical UX experience in my whole damn life. shame on you!

  • Milnoc François Caron 🇨🇦 (💉❎5️⃣) (@Milnoc) reported

    Finally contacted Videotron. Got $5 off my monthly bill for $40 per month plus tax, and an extra 4 GB a month for a total of 10 GB per month with a 10 GB yearly overflow block. If I have to cancel a service to make ends meet, I can cancel TekSavvy and tether off of Videotron.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “Independent internet service providers… are… upset about @Rogers offering a sweetheart deal to @Videotron that could drive them out of business altogether… the arrangement smacks of anti-competitive behaviour. A legal challenge… is not just possible; it is most likely.”🤔

  • ajcrowlor 🏵️ pool boy at Camp Chitaqua 🏵️ (@ajcrowlor) reported

    of course today Videotron has to be a piece of **** when we're trying to watch Winchesters 🙃

  • KarlMagnonMan Solid Shatner (@KarlMagnonMan) reported

    @cbcmarketplace @CBC @cbcgem I’ll also add the hat the Rogers merger with Shaw needs to be stopped. It’s great Shaw is going to sell its phone service to Videotron in QB as part of the “conditions” for Quebec and ONLY Quebec. It should not be allowed.

  • Morphy1856 S Vaillancourt (@Morphy1856) reported

    @Videotron The weather? In Westmount all câble are underground and we still have problems

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.

  • Golans_lol LPL 🔜🏊‍♂️ 🏠 (@Golans_lol) reported

    Videotron is the worst piss **** company on the ******* planet it's ******* disgusting kyskyskyskkyskyskyskys

  • CBJSamper sam (@CBJSamper) reported

    @eric_sportsfan @notwonsince1967 @Vicnasty2point0 if you can get bell fibe then videotron is a ******* scam lmao, they know they are the only solution for people without fiber for good download speed so they gauge their prices

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