Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Simuël - BLM✊🏾 (@LehkonenN1Fan) reported@Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.
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Jean-François Mezei (@jfmezei) reported@Milnoc @Videotron never again with them. PKP wrecked house when I was with them and caused me many problems. had to backpay 6 months for which I had already paid and then wait for refund (because of screwup in billing system PKP ordered installed before it was ready.
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TallMatt (@xTallMatt) reportedbro @Videotron please stop doing me ***** with my Internet connection, fr I've had to buy a long-*** Ethernet cable to plug into the modem two floors up just to be able to stream, and even now I can't rely on THAT for a consistent upload ******* tired of this **** man, oh my god
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TallMatt (@xTallMatt) reportedok so we just got off the phone with Videotron and apparently the problem's been on their end all along they're sending someone Monday to check it out if nothing happens I will literally lose my **** anyway give me a bit and I'll try to stream again tonight
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Siddharth Luthra (@SiddharthLuthra) reported@Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution
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Gliittcchh 🐁™ (@Gliittcchh) reported@frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.
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alexandre (@parroot_29) reported@nastyx93 @Videotron I have the same problem🥲
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sbreame (@sbreame) reportedHey @Videotron - Going down memory lane the last few days - Any chance of a screenshot/picture/video of Mordicus from Videoway? There doesn't seem to be a single one anywhere on the internet!
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segacs (@segacs) reported@Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.
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Hubert Figuière (@hfiguiere) reportedIt's that time of the year where @CRTCeng show how useless they are by maintaining monopolies as cable provider like @videotron just increase the service price. When there is no choice...
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Red Dream Studios 🖖🏻 (@RedDreamStudios) reported@Videotron @_TheIrOnMaN_ This is an absolute baloney excuse. Maintenance of your network shouldn’t be the burden of your customers. Maybe eliminate the HD access fee? Anyone NOT have an HD TV anymore? $4 is excessive when we are already paying $60/month for 30 channels.
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Frapper 打つ (@frapper_21) reported@Gliittcchh Ya i have videotron to fkg sucks for gaming
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Axel Schulz (@axelschule) reported@Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?
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Tara (@taralynneR) reported@Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.
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segacs (@segacs) reported@CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.