Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 166
Ottawa, ON 14
Longueuil, QC 11
Mercier, QC 5
Laval, QC 4
Vaudreuil-Dorion, QC 4
Toronto, ON 4
Rapide-Danseur, QC 3
Pierrefonds, QC 3
Gatineau, QC 2
Donnacona, QC 2
Québec, QC 2
Saint-Constant, QC 2
Orléans, ON 2
Dollard-Des Ormeaux, QC 2
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1
La Prairie, QC 1
Pickering, ON 1
Repentigny, QC 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1
Châteauguay, QC 1
Port-Cartier, QC 1
Terrebonne, QC 1
Val-d'Or, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell filed a #CRTC outage report. Just showed for me. Did Rogers? Did Videotron? Did Fido? Did Freedom? Any wholesalers? Any resellers?

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron In the event of an emergency where landline is out and cell data is out, what do you suggest people do? Pray?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    I want to see the initial outage reports given to the #CRTC from Videotron, Rogers, Freedom & the wholesalers and resellers. Sad sack f'ing industry.

  • BrowncoatGhost Louis (@BrowncoatGhost) reported

    @Videotron @Videotron any update on service in Verdun?

  • MSQUARED2_M2 MIKAËL (@MSQUARED2_M2) reported

    @Videotron My elderly parents have no internet and no phone service in the Montérégie. Is there an ETA as to when the service will be restored.

  • meletakos NickDarius 🚹 (@meletakos) reported

    @Videotron any updates on service being restored in H3M 1N4 area?

  • IncomesM RuffBuzz™️|Project Advisor & Business Dev. (@IncomesM) reported

    @Videotron Hey my mobile data and cellular service is not working at all. Any recommendations ?

  • JasComtois ///JMC (@JasComtois) reported

    @Videotron Saint lazare wireless Network is down to go along with no Power. Any Time frame on a return to wireless service so we can at least make calls to loved ones living alone?

  • habskovalev Evan G (@habskovalev) reported

    @FloralCrissy @Videotron Many people are same on many networks. Mine is Fido and my signal goes on and off. My guess is networks even if working are overloaded from everyone trying to use them since the home cable and internet are out.

  • MaxColella1 MassColella (@MaxColella1) reported

    @AIMforGC Videotron is terrible it's crazt

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Let me check the #CRTC outage website everyone knows of and which Videotron mocked in the secret side-consultation: Nope, nothing shows. Guess everything worked. haha kidding, couldn't load **** from the CRTC site Videotron, Freedom & Rogers wouldn't connect to the ******* net.

  • sandiestone_ Sandrine (@sandiestone_) reported

    @Videotron @Mikaela28111 We cannot call you as we cannot register on the network!

  • freefox76 Al (@freefox76) reported

    @jamie_montreal @Videotron Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

  • freefox76 Al (@freefox76) reported

    @Videotron @jamie_montreal Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

  • _AdmX_ Adm_ (@_AdmX_) reported

    @Videotron is it still relevant that the Helix wifi service at home is still out of service. In Verchère, the network has not been available for 24 hours now and my terminal flashes continuously in Green. #Videotron

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