Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

Less
More

videotron Hero Image

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 148
Longueuil, QC 11
Ottawa, ON 10
Mercier, QC 5
Rapide-Danseur, QC 4
Laval, QC 4
Vaudreuil-Dorion, QC 4
Toronto, ON 4
Gatineau, QC 2
Donnacona, QC 2
Saint-Constant, QC 2
Pierrefonds, QC 2
Dollard-Des Ormeaux, QC 2
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1
La Prairie, QC 1
Pickering, ON 1
Repentigny, QC 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1
Orléans, ON 1
Châteauguay, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchyD Mitch Dyer (@MitchyD) reported

    @CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.

  • philcourtm Phil (419/1000) chess matches (@philcourtm) reported

    @sopranoenergy @oscarbilde Videotron’s DNS servers are down, but google’s fine

  • YanVxnom Yan / Vxnom (@YanVxnom) reported

    @Fuck_Shayne @Videotron Damn can u take a joke once in ur life ....

  • fagstein Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • Fuck_Shayne Shayne (@Fuck_Shayne) reported

    @YanVxnom @Videotron As if Bell never had a service outage before. Stop being emotional. Lol

  • djtroycarter DJ Troy Carter (@djtroycarter) reported

    Hey @Videotron your internet service is broken in Montréal on both cellular and Helix

  • Vansilli Vansilli (@Vansilli) reported

    @Videotron has been down for hours. @Bell , can you give me good prices? Or people in Montreal, what do you use for internet?

  • URBXTV URB-X-TV (@URBXTV) reported

    @Videotron My service went out, I'm in Lavaltrie.

  • ItsPaulGame Paul Games (@ItsPaulGame) reported

    @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    @MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...

  • CoreyMoullas Corey Moullas (@CoreyMoullas) reported

    @Videotron This was an issue with Videotron's DNS servers and now seems to be resolved. Users that set their own DNS servers on their router would have still been working.

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

  • SJAKCuzyy 🧠👀👂🏻🎧🎲⚽️🎞🚬🗓🌯🌮🥑💭Dr.SJAK Cuzyy 🇩🇪🇨🇦 (@SJAKCuzyy) reported

    @Videotron I’m losing $130 every 15mins you take to fix it you better hurry the f up

  • Sebastienphimtl Sebastien (@Sebastienphimtl) reported

    @ValidTrxcz does this fix anything on Videotron mobile phones?

  • Oren22539854 BITCOIN LIFE (@Oren22539854) reported

    @Videotron Good time to f*ck up during quarantine and curfew hahaha fix your ****! You know how many ppl are working from home? This isn’t the time to be messing up. Weather is fine so what’s the issue? Ppl need to know.

Map Check Current Status