Vidéotron

Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 156
Longueuil, QC 11
Ottawa, ON 10
Mercier, QC 5
Laval, QC 4
Vaudreuil-Dorion, QC 4
Toronto, ON 4
Rapide-Danseur, QC 3
Gatineau, QC 2
Donnacona, QC 2
Saint-Constant, QC 2
Pierrefonds, QC 2
Dollard-Des Ormeaux, QC 2
Québec, QC 1
Brossard, QC 1
LaSalle, QC 1
Montmagny, QC 1
Dorval, QC 1
La Prairie, QC 1
Pickering, ON 1
Repentigny, QC 1
Buckhorn, ON 1
Saint-Jérôme, QC 1
Beloeil, QC 1
Sherbrooke, QC 1
Orléans, ON 1
Châteauguay, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ONEIN7BI onein7.6billions (@ONEIN7BI) reported

    @SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone

  • nyborhtims Robyn (@nyborhtims) reported

    @cetsell @Videotron Videotron had wide-spread issues between 12pm - 3pm or so today, but it should be okay now

  • Tundra_Foot Tundra Foot (@Tundra_Foot) reported

    @mimi_saki Are you also Videotron? I had the same issues too...

  • TheJamesonShow KING JAMESON • VIRGO🤴🏾 (@TheJamesonShow) reported

    Ma connection VPN est slow today with Bell. I blame Videotron anyways.

  • iProSocial iProSocial (@iProSocial) reported

    @videotron what happened to your DNS servers? What did you do that fixed it for SOME of your clients today. Why is taking so long to fix it for Gatineau???

  • ctownauxcord Charlottetown Aux Cord (@ctownauxcord) reported

    @getfiscal me I'm mad about videotron being down all across the island of montreal

  • Trinitosss_ Fiery Trinitosss (@Trinitosss_) reported

    @Videotron Fix your thing, 2 weekend out of 3 with insane packet loss. We're in Canada, Elon Musk internet is becoming more attractive

  • PaoloVenetti Paolo Venetti (@PaoloVenetti) reported

    @Videotron hi there this is terrible I pay so much every month and still know internet it's time to find another company very dissatisfied in service.

  • RotiiK RotiiK (@RotiiK) reported

    good everyning twiteter i am drunk @BaileyThe16th ;left early @mitocatria thinks im stupid drunk adn @ClanGoat its like a straight goblin monkey and i just texted my friend about how i feel about her and videotron stopped working ealier today ******* shitbags

  • NoLore Nora Loreto (@NoLore) reported

    @Videotron The outage today put me totally offline -- no data or wifi. I only say there was a bigger issue when I finally got service back. I didn't have any way to look your number up! A text would have been appreciated.

  • BabyLune_MS03 BabyLune_MS03 - Back to school (@BabyLune_MS03) reported

    @Videotron Bruh for the price we pay, the service is ridiculously slow.

  • Xgpmcnp Xgpmcnp (@Xgpmcnp) reported

    @shawndearn @KayLaframboise Your google home device works because it used Google's DNS services. The issue was with Videotron's DNS services. This would be normal.

  • NR_reiderdie heyitsreid (@NR_reiderdie) reported

    **** @Videotron they're the worst people in this earth. Detailed reasons to follow

  • soitsdina Dina (@soitsdina) reported

    @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or you still are having issues on your end?

  • Axxeciel Axeciel (@Axxeciel) reported

    @omgwtv @Videotron Same. Everything has been down since 2PM :)))))

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