Vidéotron Outage Map

The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.

Vidéotron users affected:

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• SandraGreco (@SandraG90370647) reported 5 minutes ago

  @Videotron what is happening with the service today. Very hard to work from home when the internet is down!!

• Yohan Bienvenue (@YohanBienvenue) reported 8 minutes ago

  @OficialLaMimi @Videotron It's already back for me all my other work from home co-workers who were also down on the south shore. It lasted between 5 and 30min for most people. Maybe try and restart your modem once more if it's not already back for you.

• Fehminator (@TokinTurk) reported 9 minutes ago

  @icountclouds @Videotron As a trader, this really sucks, especially when I was about to make a move. Could've made money and lost out on it, cause of the internet not working.

• Chetoshi ∞/21M (@stra01001) reported 12 minutes ago

  @Videotron @Nasus_Yelad What kind of response is that? Are you not acknowledging there’s a major outage right now? Bell here I come

• benjamin saravia (@silverdesk) reported 15 minutes ago

  @gauthiergarnier @Videotron I have a Bell client connection. Same problem. No muy bueno :/

• Gabe (@bordseed) reported 18 minutes ago

  @dumbestmonika @Videotron The actual **** 😭

• Benliam12 (@Benliam12) reported 18 minutes ago

  @stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.

• Nasus Yelad (@Nasus_Yelad) reported 18 minutes ago

  @Videotron You had an outage. Maybe you should google ‘is videotron down’ before you answer a tweet. Then you’d see lots of customers had no service. Obv someone over there knew and dealt with it. It’s back up. Crazy that I knew more than you.

• POS (@POSWireless) reported 21 minutes ago

  @Videotron really not reliable, Internet down Boisbriand

• Chit2am (@chit2am) reported 22 minutes ago

  @Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!

• Martin Arganaraz (@MartinArganara1) reported 23 minutes ago

  Hey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron

• KitEdotca (@KittEdotca) reported 24 minutes ago from Westmount, Québec

  @Videotron so, erm, you’re internet is down?

• martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Québec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• steph. (@icountclouds) reported 30 minutes ago

  @Videotron hi! Is there an update or news on the current outage in Montreal (H2W)?

• Frank_Galetta (@Frank_Galetta) reported 30 minutes ago

  @belindahansen9 @4_04_Not_Found Here in Quebec, Videotron had a big outage in certain region this morning...

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