Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Check Current Status
E-mail
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 236 |
| Ottawa, ON | 25 |
| Toronto, ON | 7 |
| Laval, QC | 7 |
| Longueuil, QC | 5 |
| Vaudreuil-Dorion, QC | 5 |
| Mercier, QC | 5 |
| Dorval, QC | 4 |
| Rapide-Danseur, QC | 4 |
| Gatineau, QC | 3 |
| Pierrefonds, QC | 3 |
| Repentigny, QC | 2 |
| Saint-Constant, QC | 2 |
| Orléans, ON | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Castle Gardens, QC | 2 |
| Montmagny, QC | 1 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
| Buckhorn, ON | 1 |
| Saint-Jérôme, QC | 1 |
| Beloeil, QC | 1 |
| Sherbrooke, QC | 1 |
| Châteauguay, QC | 1 |
| Québec, QC | 1 |
| Port-Cartier, QC | 1 |
| Terrebonne, QC | 1 |
| Val-d'Or, QC | 1 |
| Coaticook, QC | 1 |
| Saguenay, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Elliot (He/Him)
(@ElliotHrtington) reported
@Videotron You have to be kidding me?! The ONE programme we get to help us through the NYE and we get this?!?!?!
-
māy²⁸
(@stylinarts) reported
i’m tired of complaining but ****, ever since that emergency broadcast thing the tv (videotron) doesn’t work for anyone in the province. they lock us up in our houses and we can’t even watch tv 😒
-
Leon Kamitsis
(@kamitsis_leon) reported
@Videotron It's not working 😢
-
EpicBear🌹(Montreal For Bernie)
(@EpicBear) reported
@Videotron Why is your website so often down? Kind of need to pay the bills!
-
Mary T -
(@Frosty0o) reported
@Videotron Their stupid alert screwed everything up….as if anyone who is out at 10 pm is even near a gd television….wrong audience Legault….
-
Emmanuel Landry
(@EmmaYox) reported
@Videotron **** you pelado
-
GoODxOodS
(@GoODxOodS) reported
@Videotron NO WE DON’T UNDERSTAND WHY ITS ONLY HAPPENING TO VIDEOTRON CUSTOMERS. WHEN YOU KNOW THE PROBLEM YOU CAN RESOLVE OTHERWISE YOU’RE JUST BULLSHITTING EVERYBODY. ITS NOT THE END OF THE WORLD BUT IT SURE SHOWS HOW SERIOUS YOU GUY’S ARE.
-
gaelle marrasse
(@GaelleMarrasse) reported
@Videotron Not working
-
TuSpock Shakur
(@CourageDR) reported
@Videotron First Betty White and now my Helix Videotron signal went down. Your move 2021….your move
-
...
(@Mattbrais) reported
@Dinawangma @FranceBrazeau2 @Videotron Oh ****. It worked for me lol
-
adam
(@Adam93030037) reported
@Videotron I'm 1 of your customers experiencing this issue . What is going on
-
Darok Sandbox
(@DarokSandbox) reported
@Videotron not working here either
-
shamylah.💋
(@_sggxo) reported
@Videotron It’s not working!!!!
-
Nabil
(@nhabib505) reported
@Videotron Doesn't work... Maybe kicking the box like old time.... Common... Some clarity is needed here🤔🤔🤔
-
rejean raby
(@RabyRejean) reported
@Videotron What a nightmare! I would appreciate some regular updates from Videotron Technical Service. For the other users, you can watch the programs if you have recorded it. Only thing that I could find as a workaround.
Check Current Status