Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 99 |
| Longueuil, QC | 10 |
| Ottawa, ON | 9 |
| Toronto, ON | 9 |
| Gatineau, QC | 2 |
| Dollard-Des Ormeaux, QC | 2 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Vaudreuil-Dorion, QC | 1 |
| Burnaby, BC | 1 |
| Pointe-Claire, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sal Tucci
(@Sal_tucci) reported
@Videotron is internet down in the vimont laval area? When will it be restored?
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Etienne CS
(@EtiDaFwEaK) reported
@RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(
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dSeb | vNodes Validators | Sifchain DAO Council
(@vNodesV) reported
@Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.
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Robin Rae
(@robinrae) reported
@Videotron @JeanReneStPierr hahaha if you don't know that you have a widespread outage going on, but I do, you need better monitoring :p
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verbal kint
(@mtl_boredstupid) reported
Man i though @Videotron internet was bad…@BELL is worse
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Isabelle C
(@Uponebuck) reported
@Videotron @MLBNetwork not showing Redsox vs NY game in Qc Canada. WHY do we pay for MLB network to our cable company again ? @Videotron #CRTC
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Jean-François Gagné
(@jfg956) reported
I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]
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GO Lit
(@go_literary) reported
@Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService
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Roberto Nervi
(@RobertoNervi) reported
@Sal_tucci @Videotron Down in Ahuntsic since 4pm today. So bad.
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Gerry
(@GTums) reported
@Sal_tucci @Videotron Same issue for me in the Vimont area
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somecanuckchick 🍁
(@somecanuckchick) reported
@Videotron I've literally told you all you need to know. Channel 681 CNN HD IS NOT BROADCASTING. EVERY OTHER CHANNEL IS... if you know of a problem, then tell me.
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F.Riff
(@frank275) reported
@jamiljivani @ezralevant worst than Bell; Videotron in Quebec
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YourWeirdOppa
(@YourWeirdOppa) reported
@Videotron hi, What number should I call if I don’t have internet service
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💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧
(@80sgirlforever) reported
Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport
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Eatdrinkmontreal
(@eatdrinkmtl) reported
@Videotron fix the damm internet!!!!!!
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