Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 120 |
| Longueuil, QC | 11 |
| Ottawa, ON | 10 |
| Toronto, ON | 9 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Vaudreuil-Dorion, QC | 2 |
| Mercier, QC | 2 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Gatineau, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
The Fake Gatsby
(@fake_gatsby) reported
@Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.
-
Mike Sidel
(@MikeSidel) reported
@ElephantStoneHQ @Videotron Down here. I have 2 kids in online school and a medical practice that just collapsed.
-
Katrina Moy
(@macmoyska) reported
No @videotron internet service in Hull. Their support phone number doesn’t work. Trying to get through a busy take-out Valentine Friday. What’s going on??
-
pmhammer
(@pmhammer4) reported
@Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?
-
Cy
(@yungcze) reported
Videotron Internet is down smh
-
Simon Castonguay
(@Weirdostein) reported
@rmitchello @Videotron Yes. Am in MTL. Even their website seems to have trouble.
-
Daphne Richardson
(@DaphRichM) reported
@Videotron welp there goes me attending class with the wifi/internet completely down in all of Quebec
-
V
(@VicFrancalancia) reported
@Videotron what’s happening with the internet connection?! We’re all experiencing issues
-
Milo Tkz
(@_milotkz) reported
Wowww my wifi dont work nowww **** videotron
-
🤍
(@halfpasstnoon) reported
@Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap
-
Bruno Simon
(@SharePointBruno) reported
@videotron, Internet down in Pointe-Claire
-
Roy Shoyer
(@royshoyer) reported
@ElephantStoneHQ @Videotron Desjardins is down too
-
Brendan Kelly
(@brendanshowbiz) reported
Is there a problem w Videotron wifi right now?
-
segacs
(@segacs) reported
@Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?
-
Martin Berger
(@MartinB16041563) reported
@Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!