Vidéotron Outage Map
The map below depicts the most recent cities worldwide where Vidéotron users have reported problems and outages. If you are having an issue with Vidéotron, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longueuil, QC | 2 |
| Montréal, QC | 85 |
| Clarence-Rockland, ON | 2 |
| Laval, QC | 3 |
| Ottawa, ON | 9 |
| Québec, QC | 1 |
| Kirkland, QC | 1 |
| Saint-Constant, QC | 3 |
| Toronto, ON | 5 |
| Sherbrooke, QC | 2 |
| Saguenay, QC | 1 |
| Gatineau, QC | 3 |
| Lévis, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
| Rapide-Danseur, QC | 3 |
| Mercier, QC | 1 |
| L'Assomption, QC | 1 |
| Saint-Jérôme, QC | 1 |
| Mont-Saint-Grégoire, QC | 1 |
| Drummondville, QC | 1 |
| Matane, QC | 1 |
| Saint-Basile-le-Grand, QC | 1 |
| Saint-Jude, QC | 1 |
| La Prairie, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Toth (@FakeNews10164) reportedI am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles
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Marc Brodeur (@BrodeurAZ) reported@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
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Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible
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Amelie Leah (@melievisuals) reported@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
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🍉 Katz | VGen Artist (@creameowlatte) reportedmy delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
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livingdead360 (@livingdead360) reported@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
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HammerofSparx (@KevinAn45942701) reported@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
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Rosemary Tiklé (@Rosemary_Tikle) reported@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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Gさん (@jimmiwilkir) reported@Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.
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Ann 🇨🇦 (@Annwatson29) reported@Lucky_NUM13 @Videotron Same here. For SN, TSN not working.
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Ann 🇨🇦 (@Annwatson29) reported@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.
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🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
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🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again