Vidéotron Outage Map

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann 🇨🇦 (@Annwatson29) reported 1 minute ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

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  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 2 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

• 
  Fluxtrot (@fluxtrot) reported 3 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.

• 
  Fluxtrot (@fluxtrot) reported 4 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  Francis Taquin (@FrancisTaquin1) reported 4 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Scale (@alliareault) reported 5 minutes ago

  Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 5 minutes ago

  @FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl

• 
  Scale (@alliareault) reported 6 minutes ago

  @LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!

• 
  Scale (@alliareault) reported 6 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Panda🌻 (@takarajewels) reported 7 minutes ago

  The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 11 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• 
  John Meloche (@johnmeloche) reported 11 minutes ago

  @Videotron you guys having issues?

• 
  Emmanuel (@GlitchTechFan) reported 12 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Ann 🇨🇦 (@Annwatson29) reported 20 minutes ago

  @Lucky_NUM13 @Videotron Same here. For SN, TSN not working.