Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 141 |
| Ottawa, ON | 12 |
| Longueuil, QC | 11 |
| Toronto, ON | 11 |
| Mercier, QC | 5 |
| Rapide-Danseur, QC | 4 |
| Laval, QC | 3 |
| Gatineau, QC | 2 |
| Donnacona, QC | 2 |
| Vaudreuil-Dorion, QC | 2 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Montmagny, QC | 1 |
| Dorval, QC | 1 |
| La Prairie, QC | 1 |
| Pickering, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Marie - Girl Knows Tech
(@girlknowstech) reported
Wow. We always complain on social media. But this time I called @Videotron customer service and the agent was outstanding. I never received such a good service before. 🥳👏
-
jesse jay
(@jesse__jayyy) reported
@Videotron what is happening with internet? these last weeks have been horrible, it keeps dropping.
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milou @ 🐤 🐥.。o○( searching for sleep zz)
(@miloucomehome) reported
oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D
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GMNN
(@GMNN63778035) reported
@SucksQuebec Quebec is literal mediocrity... just look at Quebecor/Videotron lol amateur ****
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Dylan Murphy 🇨🇦
(@Dylan_YHM) reported
@VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3
-
Azer
(@BoucheratNoam) reported
@GhostGaming @Videotron your internet is not working, I got a lot of lag
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Valkyrie
(@Valkyrie_Bubble) reported
@Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?
-
Nachi 🍙🤡🖋️
(@Nachi97638558) reported
If i am strolling in akihabara and see vox's massive tits in that huge videotron i am gonna LOSE IT in the middle of that random road i will immediately start wheezing like i have breathing problems
-
Waibashi
(@Waibashi) reported
Anyone using Mangasee in Canada ? Does your ISP block the website ? Mangasee no longer works here with @Videotron Getting ERR_SSL_PROTOCOL_ERROR errors constantly. But works with VPN and mobile data. I wonder if this is part of some stealth filtering of our ISP...
-
Alex Ohári 🇭🇺🇺🇦🔴⚪️
(@FutureCanes) reported
5 million people in the metro Phoenix and their building is half empty, gearing up for a 5k seat barn. Meanwhile, you’ve got a diehard hockey population in Quebec City with the brand new Videotron Centre just sitting there. It will never make sense.
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💎
(@InfinitumTrader) reported
@dkoffler @Videotron Hello, I was on google and landed here. How did u solve this issue?
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Ezequiel L. Friscia
(@ezequielfriscia) reported
@kaubin @iPhoneinCanada @Videotron Couldn’t agree more; never tried them but everyone complains, plus they are stuck in the past about services.
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PierreB
(@PierreBiaz) reported
@mtl_beh @Videotron Im on square victoria and it’s down
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Peter
(@peter_chras) reported
@Videotron we’ve had an internet outage in the Brossard area for the past hour should I call to report it?
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Jean-François Mezei
(@jfmezei) reported
@Milnoc @Videotron It shouldn’t need manual setup. They have a whitelist of phones they support instead of supporting any/all phones by default.