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Vidéotron Outage Map



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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Vidéotron Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Vidéotron Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • Chris Bastien (@IMFROMCANADAEH) reported

    @Videotron Another amazing experience with customer service today. Hiba was extremely helpful and solved my issue very promptly. This is one of the reasons that I’ve been a customer for decades.

  • Debbie Donelle (@DoobsDonelle) reported

    @Videotron I had just called customer service again and they say the request (and all of the information I provided) is waiting to be adressed by engineering. No idea when service will resume. Also the same situation at my home in NDG so it is not an isolated issue.

  • kip 6’3 (@dg_kidz) reported

    @Videotron why does my wifi go out everyday, someone better pay for all the data I have to use from your horrible connection

  • Jean-François Mezei (@jfmezei) reported

    @Milnoc @fanCRTCProfling @Videotron When you ask to replace a SIM card, the previous one is deactivated. When it tries to connect to network, it is refused so there remains only 1 (the new SIM) that can connect to network.

  • Nagrind (@nagrind_net) reported

    Blacklisted IPv4 address 24.37.145.198 (rdp•hitechpiping•com) due to #spam at our #DNSBL now, customer at .@videotron

  • Sofia (@SStamatopoulos) reported

    When you attempt to cancel your subscription with @AltimaTel they withhold information and offer bad customer service, they are unwilling to provide your cancellation ticker number required by Videotron to reconnect your services with another ISP #Nightmare #BadCustomerService

  • Sophie #Villain ☔️ 🇨🇦 (@TheRealSophie1) reported

    @CareyTheTorch My mom's with Fido for her cell, always had good service. This is why I'll always stick to Videotron. Their customer service is good. Their employees aren't rude and insulting when you call. Their service is good.

  • Mackenzie Marceau🌈🇨🇦 (@Mac_Marceau) reported

    @InTheNoosphere @madmissmattie I still cannot believe that in Quebec, #Videotron, #Bell, @TVANouvelles and others are literally pushing @Facebook in people's faces. They encourage you to sign-in with Facebook and on some news sites, we can't even issue a comment without a Facebook account which I don't have!

  • ErifKard (@ErifKard) reported

    I don't understard why @EBOX_CA still allow web server, smtp server like on their network... Even @bell and @videotron don't allow it. The IP address is hosting a Plesk server...

  • ErifKard (@ErifKard) reported

    @JayTHL contact @Videotron, @bell or @RogersFR since they are a Independent ISP but still use their infrastructure for cable and DSL service.

  • I Blame Jasmine (@GrowlikeJayBear) reported

    FIDO WTF IS WRONG WITH U. ******* FIX YOUR ******** SPAM CALL ISSUES BECUZ I WILL ******* SWITCH TO VIDEOTRON. U guys are ******* shit for real, multi million company my ******* ass cheap *******.

  • Pucks on Dave (@PucksOnDave) reported

    @schaaptop I switched from Bell to Videotron last year and the rate and customer service I’m getting has been terrific. The “little guy” infrastructure fears were unfounded as well. I had great coverage on an international business trip last month. No issues.

  • Elijah Charles (@elij) reported

    @mike_r_edwards @jabberwock951 @GaryMcAllister @UKLabour @jeremycorbyn Openreach should never have been private. The last mile space is super uncompetitive because of the critical mass BT had in 1990. All entries to that space have fallen on their swords until VM (videotron, c&w etc.) outside metros.

  • Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • Commissioner Miner (@fanCRTCProfling) reported

    @glenbeer @mgamble I suppose, the way it's worded one can think that, but really the big Telco's (Bell, Rogers Videotron etc) asked for it. Would maybe help if all the court doc's were online.


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