Vidéotron Outage Map
The map below depicts the most recent cities in Canada where Vidéotron users have reported problems and outages. If you are experiencing problems with Vidéotron, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vidéotron users affected:
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 109 |
| Longueuil, QC | 11 |
| Ottawa, ON | 10 |
| Toronto, ON | 9 |
| Donnacona, QC | 2 |
| Laval, QC | 2 |
| Pointe-Claire, QC | 1 |
| Dollard-Des Ormeaux, QC | 1 |
| Granby, QC | 1 |
| Boisbriand, QC | 1 |
| La Prairie, QC | 1 |
| Strathmore, ON | 1 |
| Joliette, QC | 1 |
| Vancouver, BC | 1 |
| Blainville, QC | 1 |
| Rapide-Danseur, QC | 1 |
| Gatineau, QC | 1 |
| Québec, QC | 1 |
| Brossard, QC | 1 |
| LaSalle, QC | 1 |
| Vaudreuil-Dorion, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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jachavar.python.2020
(@Jachavar2) reported
@Videotron I'm having problems in Terrebonne! WTF
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lapinlapin
(@lapinlapin20) reported
@ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect
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bear
(@agoddamnedbear) reported
@Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke
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Beerhaze
(@Beerhaze) reported
@GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.
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Kim Belair
(@BagelofDeath) reported
The internet is down across Montreal (for Videotron subscribers) and we mostly can’t work without it, but on the plus side, the internet is down across Montreal and we mostly can’t work without it.
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Vincent Blain 🍁
(@Vincent___Blain) reported
@LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.
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L3P3RM3SSI4H
(@L3P3RM3SSI4H) reported
@Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC
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Ktronic@Space
(@9eArtFr) reported
@Videotron Looks like DNS outage ...
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😻Bitcoin Tesla Cat😻
(@CathG84806675) reported
@SeanEnjoying videotron internet’s was down
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Ktronic@Space
(@9eArtFr) reported
@Videotron Boisbriand / outage from 1:24pm to 2:50pm
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Avery Duck 🇨🇦
(@specialkitty2me) reported
@JokeSins @Videotron No, mine was down too.
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Matthew Geee
(@BaconRuffles) reported
@Videotron Can you give us an estimate of how long it may take before service returns to normal?
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TheGrizzlyBanjo
(@jonathanhouetw2) reported
@Videotron Our grocery stores were having trouble before
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Ti Gwav 🇭🇹
(@Gwava_) reported
@idcdaph @theboybibs Toxic is the videotron rep that just hang up on me right after telling me "we're having trouble with the service in your area" 😭 Boy WHAT?
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The Volume ****
(@volumeknob1) reported
@GastorAlmonte Thanks for nothing for the internet outage @Videotron
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