Vidéotron Outage

To change the situation). Then I started thinking, then asked « can you please let me speak to the technical team ? » she said no it is another département. I was like, yes in the same company. And she was like no we are reseller and when we tell @Videotron to cancel they cancel.

@bellzmi videotron have a pkg rn 70$/month for 400mbs, my friend has it and he hasnt had any problems so far

@Spac3Gh0s7_ I was like... 15 years old when they opened one down the street from me. I moved away in 2000 and when I came back 6 years later, that same Microplay was in a Videotron like you mentioned.

@YmangeM Bell seems the best but I can't stand their technical support. Videotron is 2nd

Came close to switching to @Videotron mobile today. Plans are amazing and colleagues report great coverage. Sadly no #AppleWatch support is a deal breaker. I hope they make it to 2017 sometime soon. Until then I’m stuck.

@Videotron been client for almost a decade, having problem with my old modem, had issue with billing. Videotron agreed to send a new modem. New modem received is looks worse (used) from outside compared to my old modem. No added values for old clients, treated as cash cow

@Videotron, do you reckon your "satisfaction department" should, uhm, seek to find solutions to keep customers satisfied? - Me: my bill went up. - Them: too bad. *porting my number to another provider*. 👋

@MontrealOTA @billhra I get everything except HD video for WPTZ. Looks like a Videotron problem.

@MontrealOTA Currently ABC, CBS and NBC are not showing on Videotron (blank screen or message of technical problem). I suppose the work on the transmitters are having an affect on these stations.

Hey @Videotron I trying to watch @NBCChicagoPD on #NBC the isn't no picture it all black i can only hear help PLEASE!!!!!!

Hey @Videotron i try watch @NBCChicagoPD on #NBC no picture but only sound help PLEASE!!!!!!

@Videotron hi my boomer mom isnt able to get her news channels like CTV, ABC FOX, NBC...etc. So ya help please thanks.

@Greenio64 @timeareaz I have videotron and it's just as bad as bell lmao

@1JCGagnon I'm not sure because I don't pay the bill but I know we went from Videotron to E-Box with telephone and internet and dropped basic cable for an antenna and pay a third what we paid before but the E-Box phone is a pain. It's based on the internet and we don't have it in a blackout

Willing to bet @Videotron slows down your connection speeds when with the zen plan (supposed to give you virtual unlimited data) as soon as you go over the "limit". It's really suspicious...and obvious after a few months.

@xOrbxtal @Videotron Damn im with videotron i dont have any problems

@WRBdB @SkyUK Too bad you can't get Quebec's Videotron in the UK. They don't offer the cheapest rates, but their technical service is excellent and comes without extra charges.

@Videotron Hi, we are from Lachine and the wifi seems to have shut down or something. The power machine for the internet keeps flashing the orange light. We were wondering if you had any issues on your side as well or will it he fixed soon. Thank you.

@ImReppinDevsi @Bell @Videotron Bro I had 50 download and 10 upload which we never got... **** qas absolute garbage, now getting 400 download and 50 upload for less money

I leave @Bell internet because it was slow and trash to get helix from @Videotron .... and now they want to start acting up. I simply can not win when it comes to internet

I wouldn’t suggest @videotron to my worst enemy..rock bottom in their field in all aspects of what they do

@Videotron I filled out the form and messaged @videotron. No reply yet. Still slow internet.

@Videotron @Florent_ATo @Aalvaradorincon My internet is down

@Videotron @paul_radulescu They have been down from 13h30 UTC-4 to 16h00 UTC-4 today, in my area (Jarry metro, Montreal). This sort of incident would have been easier to track if you had a service status page like the rest of the industry...

Videotron is down for a while.

@Videotron Cool, good to know! Although still not cool that there was no notification that cell service was unavailable. Perhaps a text, tweet or something. Maybe something for Videotron to look into for the future.

@Videotron Appears to be ok again. And was not just videotron but also other service providers in this area also not able to make cell calls. Prob should tweet or notify if there are service issues. Imagine if some1 had to call 911!

@Videotron when you have so many customers that you no longer give a **** about how you treat them! @CBCNews

Bell has implemented anti-competitive measure/maneuvers affecting Videotron in regards to support structures in QC & acting in an unreasonable and discriminatory manner in regards to access to support structure (eg. poles).

Just got off the phone with Cassandra in the #Videotron complaint department and all I have to say is 👍👍. Now this is what customer service should be like! Thank you Cassandra! @Videotron