Vidéotron Outage

@Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

@Videotron internet est down ?

@findependencec1 I never paid for cable and stopped accepting any free offers as well for years. Try using one of the smaller companies for internet. Always better prices. Here I use a small local company for my contract but service is by the big Videotron in QC. $46 for 30/10 Unlimited.

@miltonal57 @acoyne Revoke drivers license, revoke all health care, instruct videotron to terminate internet. Keep going…

@BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.

@Aykind_nobs @Distributel @Videotron Probably they started firing the talented people and they got some newbies trying to figure out how to run their systems. They lie about the issue in my area Vidéotron is working but distributel is down.

@DistributelHelp Videotron is now saying they have fixed the issue to their customers. They say to restart our devices and everything should be back. Did not work in my case.

@AcanacInc I work from home and have lost many hours of my salary because of this crap. Videotron is up and running already and Acanac cannot solve the issue. What's up with that? I'll be looking for another ISP.

@Videotron are you going to acknowledge your outage that affects Acanac clients? Are you going to fix it? They confirmed that the issue is on your end.

@Distributel What caused full province to go off, not sure if videotron is completely down which is impacting. Any more info would be appreciated

@shelly_at_work @Videotron @bridak70 Still down in DDO

@PrimusHelps Still down since 9:40 in Montreal (through Videotron)

@MeruMeruMsg @Distributel Videotron is down too, no?

@Videotron so now that we all pointed out that Acanac confirmed the problem was on your end, you're just going to remain silent and only reply to people about your mobile network? No wonder people use resellers. The dishonesty is astounding.

Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone

@Videotron @BenoitVerreaul4 Please stop saying that. Acanac have confirmed to multiple people that the problem is on your end. In fact, you ONLY reply to people who are not pointing that out.

@Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

@TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

@myogui @Videotron Down with @PrimusHelps going through Videotron since 9:40 (Montreal)

@Videotron my service is also down. I use Acanac. Yes, I reached them and they confirmed that the issue is not on their end, but on yours.

@Videotron @BenoitVerreaul4 Acanac is down in Quebec

@dave73thomas @DistributelHelp @Distributel Saint-Lambert here, with Acanac (Distributel) cable internet. Down since 9:30. My neighbour is with Videotron, no problem on his side.

@lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.

Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡

@Videotron is service down?

@WalkingDead_AMC I wish but @Videotron sucks

@Videotron the switch or something is down yet again in Saint-Laurent.

Holy **** i just spent an increasingly exasperated 2 hours on chat with customer service at videotron and eventually i was so annoying that they figured out SOME way, i don't know how, to get me my new phone Monday instead of in February. GOD BLESS being annoying.

@rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus

@CBCMontreal why no mention of the fact that videotron has a massive outage now? Tv, internet, I’m guessing phone too, out in Ile Perrot, Pincourt, NDIP, and DDO that I know of. Since THIS MORNING. No reporting of this all day!