Vidéotron Outage

@marbou78 @ASCoC @Videotron Thank you for this; it’s insightful and will help. Thanks again for your time. We have a lot of information now and we have a better understanding of where the “breakdown” of communication may be occurring. Ultimately it appears the third-party isn’t imputing data given to them.

@revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.

Try and login to @Videotron to see why I'm overcharged, and their whole site is down....i guess I know why I'm overcharged, they're having issues with their own systems

@Videotron The only way you can help me is if you refund me the rest of “MY” Money

I don’t like y’all not y’all poor services @Videotron

@kristinebarbara @Videotron I had no problem yesterday with my internet , im close to the iga

@Videotron I resolved it with customer service. Took 98 minutes on the phone and being transferred to 4 different agents but they confirmed I was overcharged by quite a bit two months in a row - no explanation why.

@Videotron I'm trying to but your website is broken. Twitter was my only way to reach you. First seemed like a mistake. Agent insisted I would be credited lots and my bill this month should have been lower due to credits from previous overcharge. Was very upset to see a double bill again.

Hey @Videotron: Just got my bill and that's two months in a row where you've "mistakenly" charged me double with no plausible explanation. Last month your agent told me it was resolved and that I'd have credits - this month wasn't fixed, was worse. Now your website is down. 👎

@pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.

@Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

@bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.

@cogeco How about you start by making your actual network reliable ? Worst network I ever had. I miss @Videotron

@Apashe_Music @Rogers But Rogers definitely was one of the worst companies my parents ever went with. I never used Fizz though, I have Videotron though.

@Videotron I have no idea if this was a Videotron employee or not. He came on my property so I’m not removing anything until I know who it was. I didn’t ask Videotron for any service. No reason for you to come to my home when I can’t even have a relative here

@Videotron man knocked on my door in West Island Montreal claiming to be from Videotron visiting customers who pay a lot for Helix service,,,I just said no thank you and closed door. Are you going door to door or is someone posing as Videotron employee to access homes?

On the subject of bait & switch ... #videotron phone agent reduces my bill by $15/m (good) & says they're sending me a Samsung A21 as a thankyou... turns out she renewed my 2-yr contract! SHE LITERALLY NEVER SAID THIS WAS RENEWING, I would have negotiated a better phone :( #scam

@Videotron what’s going on with your internet wtf?!?!?

@BWildeMTL @MurphysLaw74 The fact in Canada (at least with Videotron in Quebec) you have to pay for a bunch of cable TV channels you will never watch doesn't help when it comes to people deciding to cut their cable.

Anyone in Montréal area having @Videotron internet issues??

@Videotron I’m in Hudson, QC and there is internet issues, do you have an ETA for it to be resolved?

I really don’t get what the issue is with my internet @Videotron it was working fine last night, reset the modem, nothing wrong with my wifi network, just no signal from you

@PhilthyPhil2012 I completely agree, but the bigger question here is: There is a service provider called Videotron?

It looks like @Videotron does not want my business. A customer service rep was supposed to call me back and never did. Kinda sucks cause they the only ones that offer decent internet in my area. Sick of being stuck at 50mbit.

@JustinTrudeau Please, Mr. Trudeau, help us pay less for TV, internet, television. We are all taken hostages by Videotron and Bell... including many many elderly people. We need serious changes. We pay way too much in Canada. We need more choices, lower prices. Please !

@Videotron y’all better run me my money and deposit that **** in my bank account, no where else !

@ItsStillRealBro @Videotron Damn y’all still got videotron.. I was in a commercial for them when I was like 6 or 7 years old

@ItsStillRealBro @Videotron Woof, it’s like 2002 again. That really sucks

@Videotron you just a poor service provider. You hold people hostage with your contracts, your service is slow and poor and you just don’t care and don’t help. I ll post everyday to ensure people know it. I ll do it bilingual To ensure everyone knows it! You terrible

@Videotron my business wifi is slow and does not work: 2 people in zoom at same time the system jams . I am told nothing can be done for me. I said I pay 77$/m for a service that does not work and all you say is you can’t help me? I am being told yes! U just terrible