Vidéotron Outage

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Vidéotron problems in the last 24 hours

Vidéotron Outage Chart

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Most Reported Problems:

  • Internet (71.84%)
  • Total Blackout (8.74%)
  • TV (5.83%)
  • Wi-fi (5.34%)
  • Phone (4.85%)
  • E-mail (3.40%)

Vidéotron Comments

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • shadowspar Rick Scott (@shadowspar) reported

    @hfiguiere @HBOCanada @Videotron @VeepHBO @LastWeekTonight the big media companies still don't understand that they are losing to the pirates on customer service, not on price

  • Raffkhan Raf Khan (@Raffkhan) reported

    @dina4pet @Videotron Looks like it is down not sure why videotron wants to keep their outages super secret lol

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @CrossingBroad I’m glad they finally have a reason to get rid of this tired tradition, I’ve wanted it gone for a decade, focusing on winning a damn cup not a videotron stunt

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron The problem with the TV guide being incorrect, I reported it last year. And nothing was done. This happen with the PREMIUM packages more than anything else.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron they only thing I accept is a refund (retroactive to when it started) of the price hike for both the base service and crave, since being purposedly "to improve service" but service hasn't improve.

  • HabsolutelyNice Chris Martini (@HabsolutelyNice) reported

    @2426palmorino @PKP_Qc @francoislegault @TVASports @JustinTrudeau TVA has great coverage for the #imfc but their hockey coverage is awful . Either way, I unsubscribed to videotron and will be going with Bell from now on.

  • GGProDlow Grant 🍝 time (@GGProDlow) reported

    @Videotron It was a technical issue that’s resolved now.

  • GGProDlow Grant 🍝 time (@GGProDlow) reported

    I HATE Videotron and their weak ass wifi 😤😤😤😤 I always have issues with it.

  • SquishyToeBeans 🌻🍄Purrderface🍄🌻 (@SquishyToeBeans) reported

    I REALLY really wish videotron would just... keep my discounts I had originally. I wouldn't have to go through the stress of cancelling and switching service.

  • neonpixy Obin (@neonpixy) reported

    <— willing to go as low as voting for a PKS representative as long as he/she is capable of using their jurisdiction to shut down BRI videotron perpetually.

  • tyralewisss tyra 🍓 (@tyralewisss) reported


  • Ozz3605 Ozz DeLongueuil (@Ozz3605) reported

    @Videotron I just did ,after 30 mins and 3 different employees now one could help they didnt even know what WWE was......

  • Ozz3605 Ozz DeLongueuil (@Ozz3605) reported

    @Sportsnet Doesnt work and Videotron dont know whats up even tho i have full sn subscription :(

  • kbelly_76 Kelly Brassington (@kbelly_76) reported

    @robbins1017 @nbellotoronto @myescapefromall @AmericanIdol @CTV @CTV_PR It Airs On ABC both nights not everyone has ABC I do but if I forget to tape it I’m shit out of luck on Monday’s since you Can’t stream ABC in Canada, It’s Bad enough I Can’t stream #CTV on my CTV app since I have @Videotron @CTV_PR @CTV

  • lonerinasweater Mel (@lonerinasweater) reported

    @Videotron And when availability of location/services change, the LEAST ypu could do is 1-inform your customers 2-remove said service from their account so it doesn't look like it is still available.

  • lonerinasweater Mel (@lonerinasweater) reported

    If I hadn't call to check and make sure I would have used my phone there thinking I was under their 10$/day rate but they would have charged be 6$/hour. @Videotron = dishonesty + bad customer service

  • lonerinasweater Mel (@lonerinasweater) reported

    Oh also I must precise that in my @Videotron account, India was in my foreign country access subscriptions & even though they don't offer the service since 02/18 they NEVER sent me a msg regarding the inaccessibility of India from that date or removed the location from my account

  • TMacMillan86 Tom MacMillan (@TMacMillan86) reported

    @lonerinasweater @Videotron That's terrible service. Perhaps @Videotron should be more concerned with providing their customers service and less with putting their name in empty arenas.

  • lonerinasweater Mel (@lonerinasweater) reported

    Just learned that @Videotron doesn't have an Indian partnership that allows them to provide mobile service in #India the best rate they can offer to a customer w/ them for over 10 years is 6$/minute! Time to look for another provider I guess.

  • wallygoodtimes Walter Lyng (@wallygoodtimes) reported

    @FidoSolutions All I know is that I didn’t use my phone more or less than I normally would and now I have to pay the equivalent of three phone bills for one month. Let’s talk about this issue before we worry about the future. @Videotron

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The CEM advised people to switch provider to either Videotron themselves; Cogeco, Rogers or Telus in order to not miss the hockey series. And/or buy the TVA-Sports signal via the web at a heavy discount (5$ instead of 20$). 14/x

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    April 6, Videotron abuses its position to broadcast/spam everyone with a deceptive & misleading Commercial Electronic Message (CEM) that TVA Sports signal will be cut due to Bell and that Bell was punishing people. ...Cont... 13/x

  • MoscaSimon Simon Mosca 💀 (@MoscaSimon) reported

    @CraveHelp hi guys, I have a subscription to Crave through Videotron, I am trying to watch a series on my Ipad on the crave app, it keeps telling me I do not have a subscription to Crave when I do...I logged in through my Videotron customer center.

  • Ask_GigSky Ask GigSky (@Ask_GigSky) reported

    @MarioGaucher We have Rogers, Sasktel, Videotron in Canada. You will see that we provide a US IP address, that's because we bring the service back to the US, that is why you can get a higher latency than a local SIM.

  • Rubie007 Rubie Doucet (@Rubie007) reported


  • Proud_Canadian1 Giovanni Barone 🇨🇦 (@Proud_Canadian1) reported

    @Videotron done that and it's still not working !

  • SquishyToeBeans 🌻🍄Purrderface🍄🌻 (@SquishyToeBeans) reported

    @conreeaght @IrreverentOtter Hm.... well i don't have much issues with videotron regarding outages and such tbh... my parents are with bell and they experience a LOT of slow/lag/freezing/downtime... i guess it depends D:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

  • MikeBlondin Mike Blondin (@MikeBlondin) reported

    Really wish @Videotron would pick up more 4K channels. Playoffs are on @Sportsnet 4K, but not possible to watch with Videotron. Sucks.

  • apukwa Scott M. (@apukwa) reported

    @CarttCa @CRTCeng @Quebecor @TVASports @Bell Not about to take that bet. The whole point of Quebecor's stunt is already complete -- "if you want to be able to see hockey in French, get Videotron (which we own)". If the CRTC doesn't slap them silly for doing this it'll set an awful precedent.

  • RegisMcGuire Regis McGuire (@RegisMcGuire) reported

    @L4PatNadeau @TheEagleDares @mikesackz @Videotron @Bell the customer is usually a last thought. Scotty

  • JimmyHabster JR 👀 (@JimmyHabster) reported

    @ForgetClaire @Bell videotron sucks dudette

  • mpowder47 opinionlibre (@mpowder47) reported

    @BellMediaPR i agree with Vidéotron. I was with Bell before I had a lot of problem never respect the contract ,price up anytime service poor.Since a am with Vidéotron nerves had problem respect contract and servie 100 % .Videotron do more fir French language than Bell.

  • L4PatNadeau Pat Nadeau (@L4PatNadeau) reported

    @RegisMcGuire @TheEagleDares @mikesackz @Videotron @Bell You're a ******* ******* for taking the customers as hostages, the rest of it, not my damn business. Fight your millionaire games where it doesn't involved me not getting something I paid for.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    While @PrivacyMatters dives in & brings attention to Amazon Alexa's captured conversations listened to by others, let's not forget that the #CRTC is allowing the exact same thing via the Comcast system of Rogers, Shaw and Videotron. In fact @PrivacyPrivee saw no privacy issue.

  • jeanseb68 Jean-Sébastien Hallé (@jeanseb68) reported from Rouyn-Noranda, Québec

    @RegisMcGuire @TheEagleDares @Videotron @Bell @Quebecor @TVASports Of course, I just think it’s an awful move.

  • SylvainGolazo Sylvain Beaulieu (@SylvainGolazo) reported

    @tinsbabe @Videotron @Quebecor @PKP_Qc @MLS @TVASports One problem. Local blackouts are in effect for MLS games on DAZN Canada.

  • RegisMcGuire Regis McGuire (@RegisMcGuire) reported

    @TheEagleDares @mikesackz @Videotron @Bell Bell has no problems screwing their customers but dont like it when they get screwed by the competition. let it play out. Scotty

  • Eboyer31 Eric Boyer (@Eboyer31) reported

    @TVASports @Quebecor after your bull shit stunt blocking bell users from NHL playoffs, I will no longer a think about buying videotron or purchasing TVA for Saturday hockey. TVA and quebecor are a huge disgrace. Ratings are bad because shit announcers on TVA sport.

  • taetaeluvr69 jιмιиσмεgαѕlιcк (@taetaeluvr69) reported

    @oceanluv6 @hugkevindoan videotron omfg why does that sound like some transformer shit

  • yveslavoieMTL Yves Lavoie (@yveslavoieMTL) reported

    Dear @NHL , Main investor with Québec Nordiques, @PKP_Qc just cut my signal to watch the #Playoffs with my service provider Bell. Think twice before getting him and @Quebecor and @Videotron with a franchise. @centrevideotron deserves to remain without a team. #polqc

  • HavanaVIC VIC 🍸 (@HavanaVIC) reported

    @JJonesey @RixRixx The idiot has no business sense! Everyone knows it was his father that gave him everything! If it wasn’t for Videotron. Which he was against purchasing. Trust me! . Québécor would be bankrupt if it wasn’t for Videotron. They don’t come any dumber.

  • KevinDuska Kevin Duska Jr. (@KevinDuska) reported

    @MaximeCardinal @aubinfrancois68 @RobbyTee speed baby. Also, picture quality. I had Videotron for a year. It was horrible. Now shit in 4K is beautiful and my DS and US bandwidth gives me a hard-on.

  • KevinDuska Kevin Duska Jr. (@KevinDuska) reported

    Oh Videotron. Oh Videotron. Oh Videotron is full of shit. PKP wants the government's tit. Oh Videotron is full of shit. Oh Quebecor. Oh Quebecor. Oh Quebecor is full of shit. It scrambles its channels and shits the bed. Oh Quebecor is full of shit!

  • KevinDuska Kevin Duska Jr. (@KevinDuska) reported

    @sambapete @Videotron @impactmontreal @PubBurgundyLion @Bell @1642Montreal well I sure as shit don't give a **** about that 😂😜

  • danicklabelle D (@danicklabelle) reported

    @MarcPDumont All bad for Videotron because people who would normaly watch the games on TVA will get to discover the exellent broadcasts on the english side.. chances are they wont come back to TVA afterwards

  • kpw033 Kevin (@kpw033) reported

    @lucasdp8 @impactmontreal @TSN_Sports @MLS I wonder if @Bell could just use a Videotron subscription to hack the signal and broadcast it. Would love to see PKP’s face. 🤣

  • lavaluntildeath Oli’ (@lavaluntildeath) reported

    @Videotron I mean i believe you all, dont pull a hydro quebec and fix it in 3 days

  • jciarlo Jon Ciarlo (@jciarlo) reported

    @Videotron I'd love to come back if I could get the same plan back. Fizz has been an awful experience so far.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    3. On top of this there is the inconvenience of everyone having to do a CCTS complaint due to the change in bundle/picks & having no 30-day notice which is Videotron well known for when out to screw people for their advantage. Not 1st time this goes on. 30$.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    It's all about Bell and Videotron, (& all opposition leaders & the heritage minister to scared to even say anything). So I came up with a solution which involved the rate payer.

  • AlessiaPanunto Alessia Panunto (@AlessiaPanunto) reported

    @Videotron Yes it’s been two days and we spoke to customer services and they had no clue

  • Dave15317747 Dave (@Dave15317747) reported

    @Videotron @staceyqbc Were after the electricity outage it been 2 days without electricity. How lond do i have to wait for the internet to come back

  • miss_Bourke 𝕬𝖑𝖊𝖝𝖆𝖓𝖉𝖗𝖎𝖆 𝕭𝖔𝖚𝖗𝖐𝖊 (@miss_Bourke) reported

    So thankful to Have my power back 🙏🏼 now I’m just waiting on @Videotron to come fix the wifi 🤬

  • ALuciani Alessandra Luciani🇨🇦 (@ALuciani) reported

    Electricity is back but the Videotron connection is not working.. I'm still on my smartphone data..well I guess we can't have everything at once 🤨

  • NBomb_Plus Nick (@NBomb_Plus) reported

    Dear Bell TV customer, Quebecor, owner of Videotron and TVA, wants to illegally deny Bell TV customers access to its TVA Sports channel – that’s against the law. (1/2)

  • darksniperx Alex (@darksniperx) reported

    @Videotron any updates in internet service status in fabreville Laval, it's down for about 24 hours.

  • istangagaqueen GAGA IS QUEEN 👑 (@istangagaqueen) reported

    the problem between @bell and @Videotron for TVA Sports is soo stupid 😂😂

  • fapietracupa FAP72 (@fapietracupa) reported

    @InRodWeTrustMTL PKP is a despicable human being. Ask any Quebecor employee. Bell should remove access to RDS to Videotron. PKP is why Quebec City will never get an NHL team with him as a potential owner

  • Georgiajerkovic Georgia Jerkovic (@Georgiajerkovic) reported

    @Videotron Terrebonne Secteur laplaine no service, any idea when it will be back.