Vidéotron Outage

At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron

"Videotron has proven to be the most successful regional wireless operator in Canada with full and deep-pocketed financial support from its parent" "vast majority of Freedom’s subscribers and Shaw’s overall subscribers are in Ontario where Shaw has no wireline operations"

@Videotron WTF!! My bill has increased by $45 from one month to the next!!!! No changes in plan, no nothing. Really???

@Videotron Sainte-Julie still no service.

@fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.

@Videotron are there any outages today? Having issues with my Fizz account

@startreaments videotron :’( it’s not supposed to be a bad one but it’s always crashing when it gets cloudy for some reason ..

I received an email Friday with an order for Wi-Fi pods which I never ordered. I called retention today to resolve all of this and get a credit for the missed appointment. I also explained this is a retention issue as Videotron quoted me 150 tax in for same services.

@Videotron Yet another/continuing issues with the whole system freezing. What is going on now?

@sophiedurocher @mtlgazette @S_EFortin Things that are more Interesting than learning french: Watching paint dry. Waiting for water to boil. Getting a colonoscopy. Cutting my toe nails. Calling videotron support. Traffic lights. Peeling potatoes. ArriveCan. ...

Dechene basically says that French is on the line if the internet is not controlled. She showed her cards. But then again, this is the senator that wants to block porn, forced facial recognition to access sites that are 13+ and favours Bell & Videotron blocking for © issues.

Hey @fanCRTCProfling, do you remember when my phone picked up a US cell signal while I was in Brockville last month? I just got the bill from @videotron. No extra charges. Will see what happens next month.

@xQc @xQc is Videotron your ISP? my internet was down also for a while, it will be fine tomorrow.

@SheLoveslvan mon gym au complet a shut down a cause de videotron

@Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.

@Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!

@Videotron I have Helix hardware that I own but cannot use as I’m moving out of your service area - do you want it back?

In 1 week,my investment bank,tv service,and internet and phone services are making a big push to read 16 page documents and figure out wtf I am doing with the services. Do I need a lawyer to deal with Bell Videotron and The Royal Bank?

People have been asking @Videotron for eSim support for many years and they didn’t act. The loss of customers they are going to experience in the coming weeks is 100% due to their lack of ability to plan ahead. One iPhone 14 means I need to move my whole family. Sucks.

@SamsungCanada I just changed my phone. Not working properly. @Videotron said it's your fault.

@Chr1sTRoll @Bell_Support May I recommend Videotron instead? Bell is notoriously terrible here, and I've had very few issues with the other.

@cfmontreal @Videotron Who?? Everyone is ****!!!!

@Videotron just wanted to inform you that the chat service on your website doesn't work. The captcha system doesn't either. Not like I'm trying to get internet from you guys or anything 🙃

@Videotron is there any known issue this morning on your side? Any Helix/Videotron device is starting and get stuck on error RDK-03117

Videotron is so dog **** wtf.

@VideotronDiv Your ZyXEL routers are very bad, not user friendly at all. Very difficult to change the domain name & password. What's worse, in WiFi the name is Videotron & people can see your cable going into the house so it's not difficult to see who is using your services.

Sadly going to have to give up @Videotron mobile as they don’t support eSim and iPhone 14 doesn’t have a SIM card tray. Shame as they have been good for the last 4 years. Any suggestions??

Videotron really testing my nerves today. 6 months. Late fees every month, I pay at least 6 days advance. They keep kicking the can down the road. It’s outright stealing actually. $1. Every mo is a lot of money for these thieves

@paxful I have 5G on my iPhone connection to the Fido (Rogers) network and I have Videotron wifi at home and I did it mobile data on and off. Same thing.

.@Videotron is garbage. If you like waking up every day not knowing whether your internet will work, @Videotron is your guy. Lengthy, unplanned outages for everyone! Thankfully, they can bundle your **** and charge you for the data you have to use as a result! Great!