Vidéotron Outage Report in Sainte-Claire, Chaudière-Appalaches, Quebec

Problems in the last 24 hours in Sainte-Claire, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌻MAD SQUIRREL (@AuthenticCanuck) reported 6 minutes ago

  @Videotron internet services DOWN again (since midnight last night). Major outage. Montreal/off-island. Anyone else file a complaint yet?

• 
  Ray (@_rayy) reported 6 minutes ago

  @ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.

• 
  Marissa Sidel (@marissasidel1) reported 7 minutes ago

  @Bell_Support your absolutely ridiculous “customer service” agents have disconnected me twice today after sitting on hold for 30 minutes. This is why I went to Videotron.

• 
  Keough99costudios (@Keough99co) reported 8 minutes ago

  @Videotron Is there an outage? My internet connection is offline or my speeds have entirely fallen off a cliff to way below the speeds im supposed to be getting. It's affecting all devices on my network.

• 
  Oh look, it's what's his name (@anilkurian2) reported 10 minutes ago

  @StephenPunwasi Also, this shows the viability of a quick cellphone fix. Allow one US company to extend their range. 80% of Cdns live within 150km of a US border. Also split Shaw's wireless with Sasktel and Videotron. Thanks for attending my Ted talk

• 
  eddy g 🍁 (@eddygeeeeeee) reported 10 minutes ago

  thanks @Videotron for giving me a new remote. Now,about those prices that keep rising,I can only keep the price down by getting rid of channels.There has to be another way.Bell is begging me to switch.

• 
  Vlad Catrinescu (@vladcatrinescu) reported 12 minutes ago

  Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

• 
  Hugo Mendes (@hmendes00) reported 13 minutes ago

  My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)

• 
  AyeTee Su Portsu (@APortsu) reported 13 minutes ago

  @Videotron Just meant to thank you for the rapid restore flow you got with your techs going all hands on desk to fix these. We had one in Sherbrooke last week. I was in the middle of a DR SQL recovery playbook while it shut down. You resolving the matter within 15mins saved our team a lot.

• 
  Hugo Mendes (@hmendes00) reported 15 minutes ago

  Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)