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Vidéotron

Vidéotron Outage Report in Sainte-Claire, Chaudière-Appalaches, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Sainte-Claire, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffrey_grospe
    jeffrey Grospe (@jeffrey_grospe) reported

    @Videotron The internet is so slow today :( keep losing connection....

  • kyleruggles
    Kyle Ruggles 🇨🇦 (@kyleruggles) reported

    @ThabusyBee @lewdog73 @DrJasonJohnson Depends, if I was on Rogers or Videotron which provides cable, I could get it possibly, but it's never really been a thing. Netflix I think was with bell a while back but... Again, count yourselves as lucky, we're one of the worst in the world for telecom to tell ya the truth.

  • sdnil666
    sdnil (@sdnil666) reported

    You’d think that having experience as a customer service representative would stop me from crying on the phone to a stupid videotron employee BUT ALAS

  • soitwaswritten
    a_bawdmon (@soitwaswritten) reported

    @Videotron is there an outage in Gatineau ??

  • CuervoenCanada
    CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • macmedic13
    Bill Christie (@macmedic13) reported

    @Videotron I’m shocked that in 2021 you do not have a status page or outage page? I’ve been in an outage since 11:50 and the only update is a restore time of 3:45?

  • MichAEL45533039
    MichAEL (@MichAEL45533039) reported

    @Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....

  • eufloric
    Mx Homebody🌿 (@eufloric) reported

    @softenough call videotron? i could never