Vidéotron

Vidéotron Outage Report in Sainte-Claire, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Claire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Claire, Chaudière-Appalaches, Québec 03/01/2026 00:15

March 01: Problems at Vidéotron

Vidéotron is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

  • latanante26 JR (@latanante26) reported

    @segacs @Videotron Not yet for me, but it’s been slow as hell for the past 5 minutes

  • wazo78304063 wazo (@wazo78304063) reported

    Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

  • boudnic24 Nicolas (@boudnic24) reported

    Fix your **** @Videotron

  • bogiyah Bogiyah Basagita (@bogiyah) reported

    I don't know how it is in other countries, but I feel that #TikTok in #Indonesia is really terrible. Because Indonesian #TikTok is like CCTV in public spaces, whose footage is shown on videotron or megatron.   @Tawan_V

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow

  • mignoneroy20 Mihyang༝༝ (@mignoneroy20) reported

    @Videotron I've had issues with my Internet for the last few days, with ping spikes in games and dropped frames while streaming, but today everything keeps on cutting off completely between 30s and full on minutes, blinking orange, then green, even after restarting, help?

  • AdamLevyMTL Adam Levy (@AdamLevyMTL) reported

    @BForozandeh @Videotron Any updates? Im still down in Cote St Luc too

  • lnsmontreal Lorne Switzer (@lnsmontreal) reported

    @Videotron down since yesterday