Vidéotron

Vidéotron Outage Report in Sainte-Claire, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Claire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Claire, Chaudière-Appalaches, Québec 03/31/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ThingInABook Dead flash on a pan., (@ThingInABook) reported

    hey @Videotron i've been visited by one of your salespeople for the last two days at my building. not only he comes in unannounced, but he's also very rude, pushy, condescending and also took my cellphone out of my hands and opened an attachment without my conscent.

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Calling my mom's internet service provider like "hello she died" Happy Monday to that specific Videotron employee I guess

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    What's the point of paying @videotron a premium for @CraveTVHelp is the recording cut the show because the TV guide is incorrect. Problem only arise with @BellMediaPR owned premium channel. Go figure. Might as well cut the cord.

  • CdnAvSpotter Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron We tried with our helix info, our illico info, well name the differents things we tried all of them. We tried to change the password, it still doesn't work. Im so mad at @Videotron. I dont want to pay 30$ for Ahl tv when im suppose to be able to watch it for free you know

  • EnglishMontreal searching for you. (@EnglishMontreal) reported

    @Videotron While this is good to help people in need. But there are people of Yemen 8 years of war and I know people can’t get in touch with their loved ones because they don’t have internet in Yemen not even power or food. Or it’s because they are not white ?

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • Meghann_88 Meghann C (@Meghann_88) reported

    Is anyone else having problems with their @Videotron internet in Montreal?

  • ariaofserenity Aria 🐾 (@ariaofserenity) reported

    @Zyltis dont worry, I work in IT so I know my way around things, I just find it annoying that I need to login on the website to setup port forward which should be done locally >_> We switched to videotron recently and this router's a massive downgrade. Cant even set a custom dhcp client