Vidéotron

Vidéotron Outage Report in Sainte-Claire, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Claire, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Claire, Chaudière-Appalaches, Québec 03/31/2026 02:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SiddharthLuthra Siddharth Luthra (@SiddharthLuthra) reported

    @Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution

  • frapper_21 Frapper 打つ (@frapper_21) reported

    @Gliittcchh Ya i have videotron to fkg sucks for gaming

  • MatthewHolly Matthew Holly (@MatthewHolly) reported

    @montrealmarc TekSaavy. Super reliable. I've had zero issues since I switched from Bell/Videotron a few years ago.

  • SnowLeopard1971 SnowLeopard71 (@SnowLeopard1971) reported

    @Videotron Thank-you for the quick reply! (sure beats Google support) I actually already have a pre-order with the google store since the 25th that their support promises will be shipped "any day now". I would have cancelled that and picked one up today in-store had it been available.

  • dl_958 dl958 (@dl_958) reported

    @saschasegan There should be no anti-competitive concerns with the cable side of the merger. They don’t even compete with each other there, their networks don’t overlap at all. I think they will be required to divest Freedom, maybe to Videotron, and then Rogers can do a network sharing deal.

  • Bloodbathboi Mother🫀 (@Bloodbathboi) reported

    @prezoh Wtf is a videotron

  • axelschule Axel Schulz (@axelschule) reported

    @Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?

  • Gliittcchh Gliittcchh 🐁™ (@Gliittcchh) reported

    @frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.

  • mesklinite Francois Messier (@mesklinite) reported

    @Valskuiken @Marri @montrealmarc Yes, and if you were having tech issues with videotron. I would assume the same issues with fizz.

  • Neopabo2 TheGreatNeos (@Neopabo2) reported

    @Bell Had horrible packet loss with Bell, then I switched to Videotron. I get better speeds, no random price changes, and no packet loss.