Vidéotron

Vidéotron Outage Report in Amherstburg, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Amherstburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Amherstburg, Ontario 11/29/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Vortalon Vortalon (@Vortalon) reported

    Hey @Videotron there is no internet service in St. Dorothée this morning. #internet #wifi #videotron

  • FredoLaMarmotte Marasenna Couture (@FredoLaMarmotte) reported

    @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • GuyJosephRoy1 Guy Joseph Roy (@GuyJosephRoy1) reported

    @StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am

  • StreetDreamsOtt SUDEVI (@StreetDreamsOtt) reported

    @Videotron Is the internet down in Gatineau? My Helix Fi 2 gateway has a white light but I can't see my own wifi network? It just disappeared Using my phone data to check the status/setting on my Helix Fi 2. The Helix Fi app say it online Still cant see my own wifi network?

  • LeoMallet14 Leo Mallet (@LeoMallet14) reported

    @GraemeNichols Weird ..I'm watching now on videotron. Has your issue been resolved?

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork

  • CrazyDanmas Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron is internet down in Chateauguay?

  • Luis26HV Luis V (@Luis26HV) reported

    @videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡