Vidéotron

Vidéotron Outage Report in Amherstburg, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Amherstburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Amherstburg, Ontario 12/13/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JSTQC Jaspal Thind (@JSTQC) reported

    @videotron can you please contact me ASAP if possible? I'm was given/promised a quote which is not being accepted. I'm on the phone now with an agent right now and it seems to be going nowhere. If they not going to accept their own quote I will just cancel all my services.

  • mlevison mlevison (@mlevison) reported

    Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.

  • CScrutiniser Central Scrutiniser (@CScrutiniser) reported

    @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

  • shennyboy Eric Shenfield (@shennyboy) reported

    @oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.

  • ImmaWipeYou Alexander Soderkvist (@ImmaWipeYou) reported

    @Videotron is anyone else having wifi issues because my internet is down

  • ForzaJuve09 Jonathan Major (@ForzaJuve09) reported

    Ordered my iPhone 12 Pro Max December 30th Got told January 11th I’d receive it. That date comes around and I get told there’s a slight delay. April 4th is the day I’ll get it. Only way I can get a phone is change colour. Thanks @Videotron #horrible #worstcustomerservice #yousuck

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never received a call

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan @RessyM Differential censorship. Zero-rating of words. Those who can afford to read words and those who can't. This already occurred & is occurring via "FB's free internet" + w/ Videotron. Or, what if the Bell refused to carry certain words (RE: Faith Goldy issue)? Already occurred.

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??

  • infamousadam13 ÆCH (@infamousadam13) reported

    @Videotron so I get my old plan back but if I want a new phone I have to lose my plan completely, what a load of garbage. Tell me why should I stay when Bell and Telus are being more competitive for my business and you lot don't care.