Vidéotron

Vidéotron Outage Report in Amherstburg, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Amherstburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Amherstburg, Ontario 01/19/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GangstHannah Hanner (@GangstHannah) reported

    All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported

    @Marri Yep.. And Videotron is having problem 😩

  • NessWinkyNess Vanessa Francis (@NessWinkyNess) reported

    @Videotron a person in a Pandemic cannot go 6 days without internet. We need to find a solution. Will be calling back this morning because this is unacceptable. (I am using what is left of my data).

  • AuthenticCanuck 🌻MAD SQUIRREL (@AuthenticCanuck) reported

    @Videotron internet services DOWN again (since midnight last night). Major outage. Montreal/off-island. Anyone else file a complaint yet?

  • jbedfordphoto Joel Bedford (@jbedfordphoto) reported

    @Videotron legit question: have you been on hold with your customer service yet? The first song on your loop is the worst thing imaginable. Please, for gods sake, just mute it or gimme radio. Anything else. Please. #videotron

  • GangstHannah Hanner (@GangstHannah) reported

    Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron sound and pixel issues on msnbc and picture off:air in Montreal

  • GangstHannah Hanner (@GangstHannah) reported

    I've been on the phone for about 2.5h and I feel like I'm going insane. All the agents and technical people have been super freaking nice, I cannot complain. It's a weird situation and I cannot go back to Videotron's network because I'm legit 6h away by car and that's one way lol

  • jfg956 Jean-François Gagné (@jfg956) reported

    I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

  • hmendes00 Hugo Mendes (@hmendes00) reported

    My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)