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Vidéotron

Vidéotron Outage Report in Amherstburg, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Amherstburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GeraldPrezeau
    Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?

  • tabarjack
    늙은 사람 (@tabarjack) reported

    New scam in Quebec: "Hi this is {ISP Name}. We have detected your security is not configured properly which violates our terms of service. We will suspend your account if you do not rectify the situation. Press 1 for assistance to rectify the situation" @Videotron @Bell_Support

  • AGRBuilds
    Alex (@AGRBuilds) reported

    @Videotron @lori25986007 Your network is down it’s not individuals.

  • Julien_Lavigne1
    Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron After only 60 days of service, I want to downgrade my TV package. But am told I will lose my rebate and the bill will be more? And since you don't rent terminals, I would need to pay off 22 months if I cancel TV? You pushed me into a corner! #fail #terrible #videotron

  • Bucs_Fan_MTL
    RememberDaTightOnes (@Bucs_Fan_MTL) reported

    @lori25986007 @Videotron Mine too is down in boisbriand

  • zyx_psilon
    Sylvain Paquette 💭 (@zyx_psilon) reported

    @scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2

  • FurstWonder
    FURST (@FurstWonder) reported

    NEVER use Fizz, how I paid for my internet and they still cut me off, been three days w/o wifi for no reason, no one can answer or fix the problem because it’s all robots over there #fizz #videotron @Videotron @MobileFizz

  • GaetanoTermin19
    Gaetano Termini (@GaetanoTermin19) reported

    @Videotron How much longer before you fix the problem

  • YRl999
    Yoshi (@YRl999) reported

    @Videotron is there a power outage in st lambert??

  • vincelavallee
    Vincent Lavallée (@vincelavallee) reported

    @ChesterDupont @Videotron Helix & internet down ici