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Vidéotron

Vidéotron Outage Report in Amherstburg, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Amherstburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrandMagu
    Noël Félix (@TheGrandMagu) reported

    I just saw an advertisement on TV about Videotron being the best mobile services provider. Fun thing is that they are the worst. Point. Exploitation at it's worst.

  • nickdigennaro
    Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!

  • boileaupa
    Phil Boileau (@boileaupa) reported

    @nspector4 Yeah he got some bandwidth for cheap for Videotron across Canada. Something to exchange or sell down the road maybe.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.

  • VVRekt14
    ImRekt (@VVRekt14) reported

    @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

  • Nemesis4All
    🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet down? I’m barely getting any download speed.

  • casaraku
    r kenedi (@casaraku) reported

    @Videotron By then the issue will be solved. Not. Just like Ukraine.

  • kalpana03459096
    Kalpana Patel (@kalpana03459096) reported

    @Videotron But customer service dosn’t open until 9am 🙃

  • moviesbbq
    Al (@moviesbbq) reported from Ottawa, Ontario

    @Videotron when will support esims?

  • PATTRIXGG
    PAT-TRIX (@PATTRIXGG) reported

    @Videotron I love getting 90mbps instead of 450 and being unable to reach customer service :)