Vidéotron

Vidéotron Outage Report in Amherstburg, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Amherstburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Amherstburg, Ontario 03/26/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • slys28 spring szalai (@slys28) reported

    @Videotron hydro just cut our internet line help!!!

  • greynotgrey Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported

    @montrealmarc @Videotron I also live in H2V, never lost power - but also have had no home internet since Wednesday. I wonder if I will get a break on my Helix bill this month (hahaha of course not)

  • RuprechtMtl Danny B (@RuprechtMtl) reported

    @Videotron BELL is working fine but Videotron is down for 5 days now. What a crap company.

  • patrickaug15655 patrick auger (@patrickaug15655) reported

    @Videotron Not working where I am, my wife working from home, better be back today, or we are switching provider! Sorry but my neighbor as another provider and they have it working since yesterday.

  • OrionSkydancer Star Origin (@OrionSkydancer) reported

    @Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?

  • SBHSNGL TG (@SBHSNGL) reported

    @AzemOfLight @Videotron No one gives a damn about your useless comment

  • synfulosophy Synful (@synfulosophy) reported

    @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?

  • CanadianKryles robert maccaull (@CanadianKryles) reported

    @honeylust5 @IFizziks @Videotron So I don't know if it's true, what I read was since some towers were down (which Helix uses) it left the ones still up eventually overwhelmed, which is why the net was up and down

  • Sparklepuss1 Sparklepuss (@Sparklepuss1) reported

    @Videotron You all really failed at being on top of your game. This is basic 101 customer service. Your 90% restored service is garbage if you don’t tell your customers how to then get their access back. Franchement, vous faites dure. Un gros zéro pour votre service à la clientèle.

  • alice_goldbloom Alice Goldbloom (@alice_goldbloom) reported

    @Videotron I have been trying for 3 days to reach tech support. The line is always busy. I tried chat and was kicked off after 1.5 hours of waiting for a reply. Frustrating.