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Vidéotron

Vidéotron Outage Report in Barrie, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Barrie, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Barrie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Beemzz
    Beemz 🇬🇷🇨🇦 (@Beemzz) reported

    @Videotron Helix Internet still down in Rosemere J7A

  • angieholguin_h
    Angelica H (@angieholguin_h) reported

    @Videotron Delson, Please We do have Power but internet issues more tha 48 hours

  • Charby666
    Seb Charb (@Charby666) reported

    @lepage33 @Videotron It's gonna be 3 days without internet now in H7R. The best internet network my ***. Maybe we should switch to Bell.

  • Gabagooli7
    Sfeez (@Gabagooli7) reported

    @Videotron That's still leaves 66% of your clients without service...

  • Crimsonium
    Frank Morissette (@Crimsonium) reported

    @Videotron All four condos buildings are down. I bet Bell is working.

  • ArnoukWalid
    Walid Arnouk (@ArnoukWalid) reported

    @Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!

  • GloriaCormier
    Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.

  • beautytools4u
    beautytools4u (@beautytools4u) reported

    @danvineberg @Videotron I asked twice but no reply yet. Updates map and instructions should be on the homepage of their site but I see no emergency notice or service map on the website.

  • Vittoriog82
    Vittorio Giordano (@Vittoriog82) reported

    @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.

  • late9tplug
    Late Night Plug. (@late9tplug) reported

    @Videotron We’re still down here, Mercier-Hochelaga