Vidéotron

Vidéotron Outage Report in Barrie, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Barrie, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Barrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Barrie, Ontario 03/18/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_goldrich alex g (@alex_goldrich) reported

    @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    Hey @Videotron - Internet down for the past 30 minutes? Any general outage?

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    @TechTalk2k If the merger is turned down, Shaw will have to invest in 5G and compete. Videotron cannot compete ever as they have no infrastructure outside of Quebec and cannot bundle and worse cannot afford a competitive strike against their cable business in Quebec.

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Am I the only one having issues with @Videotron and RDS? The broadcast of the Canada-Croatia match keeps stopping, getting black, slow FPS,...

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron But customer service dosn’t open until 9am 🙃

  • yuvn6711 yu hang (@yuvn6711) reported

    @TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.

  • DJMikeCee514 Mike Cherna (@DJMikeCee514) reported

    @Videotron Is there an issue with #Helix? My Guide is not available and I can't change channels

  • BiaMurr Bianca (@BiaMurr) reported

    @Videotron I've been on the phone with TekSavvy for 3-4 straight now. That's about 6 phone calls. It's been the same reoccurring issue. And poor TekSavvy can't do anything for me because I receive my Internet from you, @Videotron. I might have to change providers.