Vidéotron Outage Report in Bedford, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Bedford, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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🍁Booshwacked
(@booshwacked) reported
@Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.
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Kurohige09
(@William_Coffeee) reported
@videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish
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Becca - The Unashamed Alcoholic Podcast
(@UnashamedAlc) reported
@Videotron You guys deserve all the customer service kudos, you've never disappointed me with that! Far and above any other company I've dealt with!
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Adam Banon
(@AdamBanon) reported
@niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron
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BellaL64
(@bella_l64) reported
@AcanacInc I work from home and have lost many hours of my salary because of this crap. Videotron is up and running already and Acanac cannot solve the issue. What's up with that? I'll be looking for another ISP.
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Benoit Verreault
(@BenoitVerreaul4) reported
@DistributelHelp Videotron is now saying they have fixed the issue to their customers. They say to restart our devices and everything should be back. Did not work in my case.
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Cath.
(@cathuniverse) reported
@Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.
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Jérémie Dalpé
(@JeremieDalpe) reported
@theolesen @Videotron I do too! I called and they said there’s a problem with the network and engineers are working on it… been waiting for at least an hour!
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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corsi
(@jcorsetto73) reported
@Videotron ....client still waiting for invoice to be fixed correctly. I was told a few weeks ago "you dont seem to understand sir, the issue is fixed and will appear next bill". Well guess what i DO understand the problem and its videotron that doesnt seem to understand.