Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 11/24/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DPAIA11 DP (@DPAIA11) reported

    @Videotron Twice within a week your service shuts down for no reason. What is happening? No internet and no TV?...

  • tovahnovak Tovah Novak (@tovahnovak) reported

    @Videotron My internet is down too. I don’t have access to ANY channels and my home phone isn’t working 😡

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @DAlisella @Videotron Why cancel Videotron??? It's Legault that send his stupid curfew message to your Helix and crashed your cable ...

  • RAhuntsic REVLajeunesse+Berri/SauvéBOT (@RAhuntsic) reported

    @LoveThePlateau @Videotron Too bad it’s back. Twitter and 3 of your followers were happy not to read your stupid tweets.

  • GangstHannah Hanner (@GangstHannah) reported

    @Pioldes @robrousseau Apparently Videotron users got this **** on their tvs and it even broke Helix for a bunch of people. Fun times in Kebek

  • steep_deeped Powder Pete 🎿 (@steep_deeped) reported

    @CameronC11 @Videotron We will never get a answer.

  • lilmike_inter Mike C (@lilmike_inter) reported

    @Videotron people pay a ridiculous amount of money for your horrible service. Everyone is locked in at home and now even television is taken away from us all because of a stupid government alert for a curfew WE ALL KNOW ABOUT. Bullshit

  • BigGhilz Ghilz H (@BigGhilz) reported

    @nickbackovic You're forgetting the best part When this played, it caused Videotron's Helix service to crash for a ton of people for several hours. So the message telling everyone to stay home and not have NYE party comes and takes away people's ability to stay home and watch TV

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.

  • forhpm Helen Forbes (@forhpm) reported

    @CBCMontreal why no mention of the fact that videotron has a massive outage now? Tv, internet, I’m guessing phone too, out in Ile Perrot, Pincourt, NDIP, and DDO that I know of. Since THIS MORNING. No reporting of this all day!