Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 11/27/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hey_its_me_2020 shawn (@hey_its_me_2020) reported

    Add Google’s DNS if your #videotron is down.

  • the_uncanny13 The Uncanny (@the_uncanny13) reported

    Hey @Videotron fix your DNS servers im losing money here!!!!

  • marrtwitt Martin Paiement (@marrtwitt) reported

    @Videotron Whats funny is most apps and games still work online while all web is down phones and lan

  • rawatrocks2008 Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a Rogers network to tell you that I am facing internet issues.

  • charbel18285494 charbel (@charbel18285494) reported

    @Videotron **** you and your shitty service you raise the ****** monthly bills for better service and your shitty ****** wifi doesn’t you know I’m to bell you ugly *****. **** VIDÉOTRON **** WHOEVER IS RESPONSIBLE **** YALL

  • kwquinn Ken Quinn (@kwquinn) reported

    @mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.

  • pmarriott Dr. Paul Marriott (@pmarriott) reported

    @flyonp @fagstein @Videotron I can confirm that switching to the public google DNS server at 8.8.8.8 fixes the issue for me.

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    Videotron down in Gatineau. How am I supposed to work?

  • estebanitos7 Esteツ (@estebanitos7) reported

    @videotron is my internet weak, le are you having issues in Quebec?

  • TheOmegaPrimal OmegaPrimal #BLM Native Life Matter (@TheOmegaPrimal) reported

    @Chrisleroux @JokeSins @Videotron my parents live in Marieville and have the same issues.