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Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Berthierville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RSmithC2
    RS (@RSmithC2) reported

    @What23HasDone That's not what happened. He just gave it to Videotron who will price fix with Rogers like they already do. It's a way to save face to the public and still get Rogers what they wanted. Now Rogers doesn't have to worry about being undercut,while Videotron cause easily raise prices

  • CathySt35873400
    Cathy Stone.No dms please! (@CathySt35873400) reported

    Mr Champagne. Videotron does not have nationwide coverage re. Is the transfer to Videotron of Shaw now going to allow Videotron full service across Canada?

  • jonathanallard
    Jonathan Allard (@jonathanallard) reported

    Videotron is down so I'll just be here on my phone, a bit bored

  • smoothenXIX
    to *** in the sink or sink in the *** 🧐 (@smoothenXIX) reported

    Looking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage

  • Mae149
    Manon Lessard (@Mae149) reported

    @noIPv6 @Videotron Right now granted VPN had no issues until it was activated… Plus nobody on large campus here would do such a move and claim « nobody will notice. » I understand we’re stuck with your decision. Don’t think you’d accept it the other way around…

  • Milnoc
    François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @BenKlass @Videotron @TekSavvyBuzz I miss Australia's $40 per month 15 GB 4G service.

  • Milnoc
    François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @fanCRTCProfling @BenKlass I've tried Freedom before. The data service was awful. That's how I ended up with Videotron. I needed something much more reliable.

  • darerealagile
    Alexandre F. Joly aka Coach AF 🧡 (@darerealagile) reported

    @TNewsly From Montrea Sud-ouest I confirme all providers using @Videotron network are down as well. I am with @B2B2Cinc no Internet since 00:17 though it was my Velop… no!

  • dandycanada
    Dan Separation Anxiety Jette (@dandycanada) reported

    It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.

  • Mae149
    Manon Lessard (@Mae149) reported

    @noIPv6 @nikize0 @Videotron Agreed. Nothing against v6, it’s just a pain because ppl are dragging their feet towards full support.