Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 12/12/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Naya_0314 Nayaaaaa (@Naya_0314) reported

    Videotron was down yesterday? Why would they do that on a day where I wasn't working?

  • Jamseyyboi James O'Connor (@Jamseyyboi) reported

    @Videotron Videotron internet service is out again in my area (Roxboro, QC). Have checked with the neighbours as well. Any updates?

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron down again or is it just me?

  • DJLandSa LandSa (@DJLandSa) reported

    @Videotron Are you guys sure you aren't having issues again? I have no internet at home and I've been on hold with support ever since it went out.

  • habibifather synapse (@habibifather) reported

    @Videotron wyd bro why are my speeds so slow?

  • ryan_burnham Ryan Burnham (@ryan_burnham) reported

    @Videotron Why is it so difficult to find services other than #Helix on your website? I understand you're all excited about it but what if someone needs the other service?

  • EllyShuster Elliot Shuster (@EllyShuster) reported

    @Videotron Please contact me, my internet keeps slowing down at the same time every night. This has become a recurring problem. Why are you throttling? I pay full price. You're not doing me any favors. @Bell Any good offers? I'm ready to switch to a real provider

  • _julie_eva_ Julie P. (@_julie_eva_) reported

    @Videotron Looks like it's happening again. We're having connection issues atm

  • DannyAgonist Danny Marino (@DannyAgonist) reported

    @Videotron Internet down for over an hour. Just in time for #HNIC habs v leafs during a lockdown with curfew. Awesome... 🙄tried online and phone customer service. No response.

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.