Vidéotron Outage Report in Berthierville, Lanaudière, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (14%)

3. 

   TV (10%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Live Outage Map Near Berthierville, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

City	Problem Type	Report Time
Joliette	Wi-fi	19 days ago
Joliette	Internet	one year ago
Berthierville	Internet	one year ago
Sorel	Internet	one year ago
Joliette	Internet	one year ago
Sorel	TV	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Charlotte N (@BigFatRebound) reported a minute ago

  Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.

• 💪Spicy Old Hag🌶 (@PoutineSuplex) reported 2 minutes ago

  @Videotron Fix yo ****.

• craft beer central (@harunoshiobanas) reported 4 minutes ago

  apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

• Ellienore Bradley (@EllienoreB) reported 5 minutes ago

  @Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)

• MoraJaybird (@MoraJaybird) reported 6 minutes ago

  @MitchyD @Videotron We keep losing internet service really late at night, around 2AM or so. It's happens about 2-3 times per week (for the past 6ish months) and it suuucks.

• Flott (@Flott_ttv) reported 12 minutes ago

  @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?

• Back in The Groove Again™ (@lindagrobert) reported 17 minutes ago

  @chezjonesy @Videotron I agree, I've had a great service, and this was unexpected. a head's up (if possible) would have been nice, I thought it was my issue, didn't know it was system wide.

• Danny A. Ignacio (@Dan_ign) reported 18 minutes ago

  @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

• Alexandre Gonzales (@gonzal3x) reported 21 minutes ago

  If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

• François Lavigne (@FranoisLavigne6) reported 24 minutes ago

  @Toothpaste1077 @ItalStallion14 @Videotron It's a DNS problem. Every device/service/app that access directly by IP or that have the IPs cached won't be affected.