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Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Berthierville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • greenbeansanti
    🧈⁷🧈 (@greenbeansanti) reported

    My entire internet provider is down ..i hate living in mtl and hate being a customer of videotron i truly do😭

  • Davesdere
    Dave Côté (@Davesdere) reported

    @Videotron your DNS is down again?

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @apukwa Yeah I think so too. It leans to far out in left field for me and my liking. It's just too weird/stupid. If this were true then Videotron, who also switched to the same system, is looking for Rogers to buy it too. But the data side is a thing.

  • Pathfinder
    Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.

  • rscorchio
    Robert Pariseau (@rscorchio) reported

    @Videotron More than 48 hours now, my taskbar feels like "chargement en cours." Hell, it doesn't even shut down by itself like it did on Monday. Explain that?

  • Ru55o2
    Ru55o Gaming (@Ru55o2) reported

    @SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(

  • rachdibartolo
    Rachele DiBartolo (@rachdibartolo) reported

    @Videotron what is wrong with the internet? It is so terrible lately.

  • SammyM12
    Sam Meikle (@SammyM12) reported

    @Videotron is internet down in Montreal ?

  • LoganCDN
    Logan Foster (@LoganCDN) reported

    WoW raiding got cut short for me last night due to some sort of truly horrible internet brain fart from @Videotron that resulted in 5 sec lag and zero ui response in game. Apologies to my guild and our pugs for losing a tank 3 bosses in SoD normal.

  • deena7202
    Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported

    @Videotron are you having network issues today? We don't see to be getting SMS attachments? It says "network error".