Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 02/09/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Berthierville, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

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City Problem Type Report Time
CanadaJoliette Wi-fi
CanadaJoliette Internet
CanadaBerthierville Internet
CanadaSorel Internet
CanadaJoliette Internet
CanadaSorel TV

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ppalxn Phillip Alexander (@ppalxn) reported

    @FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund

  • jeepi11 jeepi (@jeepi11) reported

    @Videotron All if your helix customer

  • Frosty0o Mary T - (@Frosty0o) reported

    @Videotron Their stupid alert screwed everything up….as if anyone who is out at 10 pm is even near a gd television….wrong audience Legault….

  • wugz Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?

  • Minifox91 minifox91 (@Minifox91) reported

    @Videotron More like the majority of customers actually, but I'm glad it's not just mine lol. Good luck and thanks for working overtime to fix the gov's mistake!

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron I want my refund for list of service

  • habsexpos MTL#1 (@habsexpos) reported

    @ShawnGoldwater @brendanshowbiz The alert made Videotron shut down, lots of pissed off ppl

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @videotron telling me in DM « Hi. We are aware of a latency issue following the alert. The only thing to do is wait and try again from time to time. We are sorry for the inconveniences. » 😔 😳#lame #HELIX

  • Cynner121 Cyn Cynner (@Cynner121) reported

    @Videotron Helix was sold to me as a better technology and I’ve had nothing but trouble ever since. What a scam!!! Thank god for Netflix, PK is just another BSer.

  • charley2223 charley222 (@charley2223) reported

    @Videotron tv is down after the alert