Vidéotron Outage Report in Berthierville, Lanaudière, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• JP Torunski (@JPTorunski) reported 6 minutes ago

  @mrmoneymustache I tried with wifi (Bell and Rogers service), Rogers mobile and Videotron mobile with android and iphone, chrome on Windows PC and Mac os with safari

• Campbell Patterson (@CPComm) reported 15 minutes ago

  @peternowak How will the Minister monitor, report, and enforce violations? What remedies will there be for subscribers? For what period of time are the Minister's orders in effect? What are the consequences if Rogers and Videotron fail to follow the Minister's order?

• Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago

  Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

• Shawn Goldwater (@ShawnGoldwater) reported 17 minutes ago

  @perreaux There you go. In my case, Bell not even knowing that the cable was cut led them to offer me a new modem - which had never worked properly despite years of my complaining. If I knew then what I know now I would have stayed with Videotron.

• Jimu Lidu (@jimulidu) reported 18 minutes ago

  @Videotron Vidéotron internet is extremely unreliable! I switched from Bell to Videotron today and the Helix FI router lost connection twice today and got 1mbp per second on several occasions 😡 Not the 400 mbps advertised! Never had any issues with Bell in 4 years!

• Stressy Ressy 💙 (@RessyM) reported 24 minutes ago

  And the sad thing is... The only thing that could possibly help things would be the Shaw/Rogers merging being denied, as well as the sale to Videotron... And somehow finding a way to get new independents to be created.. Cuz theres none but Teksavvy now.

• Tiger Tchakounté (@tchakountay) reported 26 minutes ago

  @Videotron WOULD NEVER

• The Sacrébleu Fox (@LeRenardBIeu) reported 27 minutes ago

  @alexandrepratt Also can we quit with the cable tv whining? It’s over, it’s a dying model of distribution. I’m so sick of people complaining about paying $5 for a streaming service, yet have no issue paying Videotron $75+ per month.

• BrushyHat (@Deadly_JSay) reported 27 minutes ago

  @juycer @Videotron This happened to me when I was living in a place where all the places were piped through a single fiber and you could experience slowdowns at peak usage times. It really sucked tbh because nothing can be done and it's hard to blame them as you don't have proof. Network topology!

• TT (@muffintt) reported 30 minutes ago

  @MikeJef52847703 @uproarcapital I’m in Montreal and have been a videotron (QBR) customer for several years and am satisfied. Service interruption/billing issues are rare. If they can replicate their operational success on Freedom then it should be fine. But it also depends on how much west hate QC I guess…