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Vidéotron

Vidéotron outages and service status in Berthierville, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Berthierville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadia22812773
    Nadia (@Nadia22812773) reported

    @JokeSins @Videotron I’m in West Island and no service

  • AllTheNewsThat2
    All The News That's Fit To Print (@AllTheNewsThat2) reported

    @CBergstaller @Videotron Could be worse. We could be with Bell garbage

  • fagstein
    Steve Faguy (@fagstein) reported

    @Videotron Definitely a major DNS problem at Videotron, affecting residential internet and mobile data. The servers are pingable, but not returning any DNS requests.

  • b0uming
    b0u (@b0uming) reported

    I should've stayed with bell **** u @Videotron

  • ItsPaulGame
    Paul Games (@ItsPaulGame) reported

    @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

  • Stevie_clix
    Steve Elkin (@Stevie_clix) reported

    @JokeSins @Videotron LaSalle is down

  • MitchyD
    Mitch Dyer (@MitchyD) reported

    @CBergstaller @Videotron They disconnect me about once a month for no reason which is massively infuriating since I spend $100+ for their service. Getting awfully sick of this.

  • dragonchimes
    K.D. Martel (@dragonchimes) reported

    @MitchSchwartzCo @Videotron Mine went down 1/2 an hour ago, in the Eastern Townships. Any business using Videotron has no debit, internet service for customers. Cash only. I have cable working, no data on phone, no internet, google search and Gmail works.

  • estebanitos7
    Esteツ (@estebanitos7) reported

    @videotron is my internet weak, le are you having issues in Quebec?

  • bocumjb
    john bocum (@bocumjb) reported

    @GadSaad @Videotron cancel culture step 2 "technical difficulties"