Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 02/03/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Berthierville, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

Loading map, please wait...
City Problem Type Report Time
CanadaJoliette Wi-fi
CanadaJoliette Internet
CanadaBerthierville Internet
CanadaSorel Internet
CanadaJoliette Internet
CanadaSorel TV

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SebastienJRM séb 🌈 (@SebastienJRM) reported

    @Videotron Did your network equipment not observe the time change overnight? My phone is set to use "network provided time", and it's still an hour behind.

  • Nick_OBJ Clutchyhs 👑 (@Nick_OBJ) reported

    @Videotron how do you guys not have apple watch support yet gezzus what a fail

  • krueger_jan Jan Carlos Krueger (@krueger_jan) reported

    @Videotron ..Bonjour ..Hallo. I would like to say that Your Service has deteriorated...And I wish to Soon Cancel 1 of my Services from you..😑😑

  • eufloric Mx Homebody🌿 (@eufloric) reported

    @softenough call videotron? i could never

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • KanadaPrensi Kanada Prensi Enes (@KanadaPrensi) reported

    @Videotron is there any problem with 5G network? In Montreal Downtown

  • Noneedfor1972 Mark Robertson (@Noneedfor1972) reported

    @Videotron Can't get direct ethernet connection for Xbox Series X in any of the 4 ports of new Helix Fi 2 router ... Is there some configuration needed on router port connection? Wifi works AND connecting it through a switch but want direct fast reliable connection. Help please !

  • MichAEL45533039 MichAEL (@MichAEL45533039) reported

    @Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....

  • sdnil666 sdnil (@sdnil666) reported

    You’d think that having experience as a customer service representative would stop me from crying on the phone to a stupid videotron employee BUT ALAS

  • macmedic13 Bill Christie (@macmedic13) reported

    @Videotron I’m shocked that in 2021 you do not have a status page or outage page? I’ve been in an outage since 11:50 and the only update is a restore time of 3:45?