Vidéotron Outage Report in Berthierville, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Berthierville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Vidéotron
Vidéotron is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (61%)
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Wi-fi (17%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Berthierville, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Joliette.
| City | Problem Type | Report Time |
|---|---|---|
 Joliette |
Wi-fi | |
| Joliette |
Internet | |
| Berthierville |
Internet | |
| Sorel |
Internet | |
| Joliette |
Internet | |
| Sorel |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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c.
(@AkatsukiJit) reported
@Videotron, why i pay so much just for my wifi to go down almost everyday?. **** is ridiculous.
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Condy
(@LouiseCondy) reported
@Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix
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DJ STAR Q
(@DJStarQ) reported
@Videotron how long is this internet outage going to last? It’s been a few hours now.
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corsi
(@jcorsetto73) reported
@Videotron ....client still waiting for invoice to be fixed correctly. I was told a few weeks ago "you dont seem to understand sir, the issue is fixed and will appear next bill". Well guess what i DO understand the problem and its videotron that doesnt seem to understand.
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Kurohige09
(@William_Coffeee) reported
@videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish
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dllongang
(@dillonDD01) reported
@PrimusHelps Still down since 9:40 in Montreal (through Videotron)
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Carole
(@InspiringDays22) reported
Videotron made life crazy with sending me the wrong order then resending another , then when I returned the first order they cancelled the corrected order and after 10 days I still now have no service and if I want it I must now pay full price upfront for equipment #videotron
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🍁Booshwacked
(@booshwacked) reported
@Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Mohamad Makhlouf
(@MohamadMakhlouf) reported
@shelly_at_work @Videotron @bridak70 Still down in DDO