Vidéotron Outage Report in Berthierville, Lanaudière, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Robert Kiricsi (@95mustang5050) reported 5 minutes ago

  @Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…

• Steven (@clogicca) reported 5 minutes ago

  @Videotron wow .. judging by the comments, users have gotten dumber and nastier and even less grateful than when I was still handling tech support. I don't know how you put up with it .. if it was Me I'd just click the switch off and leave the ungrateful ******** without

• Bleak5170 (@Bleak5170) reported 7 minutes ago

  @Sparklepuss1 @Videotron I like how they begin their statement with "the entire network has been restored..." before going on to clarify that it actually hasn't.

• Lumpy 🔪 (@lumpybag) reported 8 minutes ago

  @Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service

• Bleak5170 (@Bleak5170) reported 11 minutes ago

  @troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.

• zoe welch (@zoetropezoe) reported 13 minutes ago

  @Videotron UNTRUE. I have exactly zero confidence in your service and your PR-massaged messaging.

• Mark C (@markc1061) reported 16 minutes ago

  @Videotron Ottawa wireless data still not working.

• Deb White (@debbieabo) reported 17 minutes ago

  @Videotron Once again I’m calling BS on your post. How can you say 95% has been restored? Restored means working yet my internet service keeps turning on and off. Mostly off. You seem to be the only provider with issues

• Will (@Scrip_t3d) reported 18 minutes ago

  @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

• Jim Burke (@FunhouseTheatre) reported 19 minutes ago

  @Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest