Vidéotron Outage Report in Berthierville, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Berthierville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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curi00sa
(@L0uraG) reported
@Videotron Dans le context actuel-crédit a service that u did not offer us literally the minimum you can do!
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Ellie A.
(@Magic_62422) reported
@Videotron Power is back in TMR, yet no Videotron Internet. 🥺 Can we please have an estimate of how long it will take for it to be restored? Meanwhile, I'm on hold for 55 min. Waiting to speak to Videotron cust.service....
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NavG
(@SBHSNGL) reported
@OmarAbalkhail @Videotron Oh, I 100% agree, Bell is probably the same but Videotron I felt was unprepared and understaffed to deal with these kind of situations . Bell Atleast has infrastructure to fix issues …
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Betsy Red
(@BatriceFilstein) reported
@Videotron Still no internet in NDG H4A, no service for more than 48 hours now. Can we see a map of the outages? Have an ETA? What is happening?
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Ty Thiessen
(@ABtythiessen4) reported
@MarkomDave Champagne isn’t bad. Only negative is Rogers deal, and that’s only a surface-level negative, a misinterpretation by those either unwilling to look for or plainly unaware of the deal as a whole (competition WILL increase due to Videotron deal + potential legislative actions)
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Honey✨
(@honeylust5) reported
@CanadianKryles @IFizziks @Videotron He knows about the outage he mentioned it a few times but he was saying it was odd that it would come back for hours then disconnect
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Al
(@freefox76) reported
@Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.
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THESPORTSGUY
(@IMFROMCANADAEH) reported
@Videotron A customer for very, very long time. I left @Bell a long time ago after poor customer service. I can’t believe I am looking into pricing on their site tonight. Guess Fibe is the way to go.
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IVAN? (29-32-13) 🐝🇨🇦🇨🇱
(@Manic_Madman) reported
Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?
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Jessica Faye
(@gorjess_heart) reported
@Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.