Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 02/13/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Berthierville, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

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City Problem Type Report Time
CanadaJoliette Wi-fi
CanadaJoliette Internet
CanadaBerthierville Internet
CanadaSorel Internet
CanadaJoliette Internet
CanadaSorel TV

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Lang_2727 Jeremy Lang (@Lang_2727) reported

    @MarahFA @TSN_Sports Videotron. I get the same thing on TSN2 that I get on TSN3 that's blacking me out of Preds/Jets. Figure your ******* **** out @TSN_Sports

  • QualityCaptain qualitycaptain (@QualityCaptain) reported

    @BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.

  • TossMySaleh CaesarSaleh (@TossMySaleh) reported

    @MeruMeruMsg @Distributel Videotron is down too, no?

  • AdamSavage79 Dr Who (@AdamSavage79) reported

    @Videotron Tried that. You ignored me. Complaint form/email/link please.

  • AVibrantDreamer 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @findependencec1 I never paid for cable and stopped accepting any free offers as well for years. Try using one of the smaller companies for internet. Always better prices. Here I use a small local company for my contract but service is by the big Videotron in QC. $46 for 30/10 Unlimited.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron so now that we all pointed out that Acanac confirmed the problem was on your end, you're just going to remain silent and only reply to people about your mobile network? No wonder people use resellers. The dishonesty is astounding.

  • MohamadMakhlouf Mohamad Makhlouf (@MohamadMakhlouf) reported

    @shelly_at_work @Videotron @bridak70 Still down in DDO

  • bourasssayannic yannick (@bourasssayannic) reported

    @Videotron internet is down?

  • cathuniverse Cath. (@cathuniverse) reported

    @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.

  • thinktriplets thinktriplets (@thinktriplets) reported

    @Videotron Internet down in Laval!