Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 12/19/2025 13:45

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kellergraham Alex Tipaldos (@kellergraham) reported

    Update: Third call to @AcanacInc and they tell me the problem is with @Videotron . I check their Twitter feed and see very little activity pertaining to an outage. What’s going on?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Videotron your site is down. My network is down.

  • K56879801 K (@K56879801) reported

    @Videotron Hello, based on our last conversation the supervisor called me back and we agreed that there will be no charges of the Technition visit, to my surprise the charges were added and the customer service has no notes of this agreement on my file. This is very vexing

  • naxalite coolio iglesias (@naxalite) reported

    @Videotron issues. English customer support?

  • K56879801 K (@K56879801) reported

    @Videotron If you read my message you know that I did contact customer service and they can’t help me with that

  • Will78787 William Lee (@Will78787) reported

    @Videotron Thank god my wifi is the only thing I get from you guys. Internet is down again smh.

  • lulu6085 🇨🇦 Stocks (@lulu6085) reported

    @CNBC regular programming not receiving in Canada this morning - we are getting CNBC World feed. Can't watch regular programming. Videotron says it's not them. Can you help? Can't watch @SquawkCNBC. so sad.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • aderosas1 Alessandra (@aderosas1) reported

    Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?