Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 12/07/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _BrianMahoney Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported

    @FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.

  • BanksyCentral Loki (@BanksyCentral) reported

    @Nadia12014717 @Videotron Because focus is on power, this issue got buried

  • freefox76 Al (@freefox76) reported

    @Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.

  • NolanPDX Nolan Rogerson (@NolanPDX) reported

    @Videotron Still down H1Y 1N4

  • FrankPatulli FraFra (@FrankPatulli) reported

    @Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.

  • debbieabo Deb White (@debbieabo) reported

    @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated

  • SBHSNGL NavG (@SBHSNGL) reported

    @Videotron Would like to know who are 60% who got the internet. Just spoke to technical support and they said all areas are showing red. Stop the misinformation and tell people you can’t get it fixed

  • Kupergon Kuperberg Henry (@Kupergon) reported

    @Videotron #videotronsupport #videotron No service since last Wednesday at 18h28 in CDN-NDG. Why is Videotron affected for so long while other ISP’s are not?

  • coachellap Ella Peplowski (@coachellap) reported

    @Videotron Our videotron wire snapped. Will Videotron find us or do we have to find videotron? Customer Service us not responding. Please advise

  • TVeggos Thanassis Veggos (@TVeggos) reported

    @Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.