Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 05/21/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron 2) I have Rogers as a cell provider. Their network was offline for me. Was able to connect to an agent in a minute. That agent followed up by email & suggested I ask billing for a credit. They are now back online. Two completely different experiences. Videotron is not prepared.

  • atomic_issue Golden diva (@atomic_issue) reported

    @Videotron I never loose electricity, in Côtés des neiges, but my Videotron is dead. How would you blame my electric network.

  • SBHSNGL TG (@SBHSNGL) reported

    @AzemOfLight @Videotron No one gives a damn about your useless comment

  • coachellap Ella Peplowski (@coachellap) reported

    @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

  • KevinGlinas1 Kevin Gélinas (@KevinGlinas1) reported

    @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.

  • Moepulido Manuel Pulido (@Moepulido) reported

    @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Power and hydro finished on Gohier and Saint-Louis on Thursday in Saint-Laurent yet still no internet!! Still no Videotron vehicles seen anywhere in the region. Poor service.

  • TheDizrain Dizrain (@TheDizrain) reported

    @Moepulido @Videotron H3V1C3 here, can confirm still no service :(

  • synfulosophy Synful (@synfulosophy) reported

    @Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?

  • Tequilamony Tequilamony (@Tequilamony) reported

    @Videotron J7V. 5 days without. Only had 1 hrs this am. Upstairs neighbour's has service with Bell.