Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 03/11/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Berthierville, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

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City Problem Type Report Time
CanadaJoliette Wi-fi
CanadaJoliette Internet
CanadaBerthierville Internet
CanadaSorel Internet
CanadaJoliette Internet
CanadaSorel TV

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jonjerkone Brommelier (@jonjerkone) reported from Westmount, Québec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • christinasprong Christina (@christinasprong) reported

    @videotron Helix internet service is down in St-Leonard, hopefully it will be resolved quickly…#videotron

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @Things_I___Hate @Videotron Hot ******* garbage

  • montrealmarc Marc Griffin (@montrealmarc) reported

    @dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making exorcise and keep raising ghee prices.

  • aliasprado Eduardo Prado (@aliasprado) reported

    @Videotron why is your website so bad? Is down half the time and the other half I have to log back in every time I switch screens. Horrible.

  • gongman Bob Barbagallo (@gongman) reported

    @Videotron 1. Never got an email. 2. Videotron has removed two features of a subscription I am paying for, how do you suggest I get the functionality back. I never asked for a new app. I don’t need the new functions. I need the ability to record remotely and the remote control.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    W/ C-18, the CRTC is already running with the words contained in it. Pretty bad. May as well install Bell, Rogers, videotron & Telus as gov.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @fanCRTCProfling They are not hydro, 100% certain. They are Bell and carry Videotron among other things. And serve the whole block. Point it the inbalance is here. Me? Get overpriced service. Competition? They get blocked. Bell? They pocket the money. Free market they call that.

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc

  • Milnoc François Caron (@Milnoc) reported

    @fagstein Considering how bad of a reputation the Freedom brand has, rebranding it might help, but only if the service improves dramatically so as not to harm the Videotron brand.