Vidéotron

Vidéotron Outage Report in Berthierville, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Berthierville, Lanaudière, Québec 03/19/2026 12:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Berthierville, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

Loading map, please wait...
City Problem Type Report Time
CanadaJoliette Wi-fi
CanadaJoliette Internet
CanadaBerthierville Internet
CanadaSorel Internet
CanadaJoliette Internet
CanadaSorel TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • arotheram Andrew (@arotheram) reported

    @Videotron can you please let us know anything? Seem you have a major incident!

  • IamWajz Wahaj Uddin (cupid55) (@IamWajz) reported

    @PreferToRemain What’s wrong with Videotron? Even there phone lines are down

  • ldionmarcil Louis Dion-Marcil (@ldionmarcil) reported

    @fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.

  • Ash___Tray Ash (@Ash___Tray) reported

    @rmitchello @Videotron Their call center is down as well

  • darryllevine Darryl Levine (@darryllevine) reported

    @Videotron Do you have an update on Internet disruption today, Feb 12? Seems to be a widespread outage.

  • YogiBear1286 YogiBear (@YogiBear1286) reported

    @Videotron internet been down for a while.. unable to reach your tech support as number is dead and customer service same.. how am I supposed to work from home? Maybe @Bell could help me out.

  • HangryBeaver1 Hangry_Beaver (@HangryBeaver1) reported

    @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?

  • ItalStallion14 Mark Campellone (@ItalStallion14) reported

    @Videotron no internet. I think all systems are down

  • Corporate18 Philip T. (@Corporate18) reported

    @VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.

  • scofield_alex Mister Man (@scofield_alex) reported

    Is #Helix down? @Videotron